1,708 Results for

Customer Experience Manager Jobs in Middletown, DE

Jobs

Dover, DE

Full time

strong>Floyd Megee Chrysler Dodge Jeep RAM is looking for an experienced Automotive Service Manager to join their dynamic service team.

At least 1-year previous service manager experience or 3+ years experience as a service advisor at a dealership.

22 days ago

New Castle, DE

$160,000–$240,000 / year

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9 days ago

Franklin Center, PA

$120,000–$180,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We tap into a wide range of services — tax, accounting, data analytics, operations, human capital management, technology, wealth management and more — to deliver solutions that take you and your organization to the next level, however you define it.

6 days ago

Chadds Ford, Pennsylvania

Full time

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. This is a highly visible role for an experienced HR professional who enjoys building processes, partnering with leadership, and supporting a diverse employee population across technical, field, and corporate teams.

28 days ago

Aberdeen, MD

This position may include select Program Analyst responsibilities, depending on team needs, alongside management of a small FMS Weapon Systems Manager caseload supporting Foreign Military Sales (FMS) case execution from initial request through long‑term sustainment. Junior Weapon Systems Manager (WSM): Bowhead seeks a Junior Weapon Systems Manager (WSM) to perform a dual-hatted role supporting the CECOM Security Assistance Management Directorate (SAMD).

2 days ago

Aberdeen, MD

li>Vetting release of FMS country-requested equipment in accordance with technology security and transfer requirements, export controls, disclosure of classified and controlled unclassified information, and system-specific release requirements for sensitive technologies frequently requested by foreign partners.

The Logistics Management Specialist will be responsible for logistics and acquisition type duties related to FMS cases from cradle to grave from initial request of equipment through planning for long-term program life-cycle sustainment.

1 day ago

Aberdeen Proving Grounds, MD

$180,000–$220,000

The PM PNT provides administrative, business management, programmatic contracting, information technology (IT), program management, engineering, logistics, test and evaluation (T&E), training, operations, security, technology protection, foreign military sales, and acquisition and strategic planning services to the Army director PNT systems. The incumbent is entrusted to lead and synchronize special projects, resolve complex organizational challenges, and drive initiatives that enhance the delivery of Assured Positioning, Navigation, and Timing (APNT) and Navigation Warfare (NAVWAR) capabilities to the Warfighter.

14 days ago

Aberdeen, MD

li>Minimum of three (3) years of experience in office management, administrative support, executive assistance, operations coordination, facilities coordination, vendor coordination, program support, or related operational support roles.

Bering Straits Professional Services (BSPS) is committed to world-class management of global logistics, training and procurement services for U.S. Government agencies.

30+ days ago

Philadelphia, PA

$153,300–$229,900 / year

p>Join Ecolab as a Senior Corporate Account Manager, Personal Care Manufacturing - Industrial Hygiene Solutions within our Life Sciences sector, delivering comprehensive programs and solutions to meet the needs of customers across the Personal Care market segment.

Identify, prospect and win new Ecolab Life Sciences customers focused on Personal Care manufacturing, including but not limited to Makeup, Body Care/Hair Care/Oral Care, Home Care and Vitamins, Minerals & Supplements.

7 days ago

Belcamp, MD

p style="text-align:justify">Bering Straits Global Innovations, LLC (BSGI) was developed to provide general construction services to a variety of commercial and government agencies and to take advantage of Bering Straits Native Corporation and its companies’ previous experience in commercial and institutional building construction, alarm system monitoring service, plumbing, heating and air conditioning, and other related services.

Creates and tracks task lists; developed timelines for deliverables; creates and executes communications plan through scheduled meetings, E-mails and telephone calls while managing company resources to ensure quality performance from all employees.

30+ days ago

Swedesboro, NJ

$90,000–$110,000 / year
Full time

p>· Handling management-related duties such as recruiting, retaining, and ensuring the proper training of quality employees in a positive, professional manner for the staff and positions under their control.

· Completing warehouse operational requirements by scheduling and assigning staff to specific duties, picking, and packing customer orders for delivery, etc., and following up on work results.

7 days ago

Wilmington, DE

Full time

The ideal candidate will have strong experience in Agile product delivery, fraud/banking domains, data analysis, and SDLC feature execution and a proven ability to translate complex business needs into actionable epics and user stories that drive on-time feature delivery. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

19 days ago

Chester, PA

See Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.

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Chester, PA

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Chester, PA

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Chester, PA

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Chester, PA

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Chester, PA

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Wilmington, DE

$120,000–$150,000 / year
Temporary
Contractor

Demonstrated leadership ability with experience managing teams, delegating tasks, and driving projects from concept through execution . * Strong expertise in staging, lighting, audio, and video systems, including moving light repair, maintenance, and programming .

20 days ago

p>• Frequently operate cash register • Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet • Frequently ascend/descend ladders in order to retrieve and put away stock • Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor • Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers.

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff!

30+ days ago

Dover, DE

li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

Wilmington, DE

p>As a Product Manager, Early Tenure Onboarding in the Core Card Customer Experience Product team, you will lead end-to-end delivery of onboarding capabilities for new credit card customers-from discovery through launch and iteration.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

6 days ago

Wilmington, DE

li>

Cross-functional alignment and execution - drive shared ownership across CX, Commercial, Supply Chain, IT, Finance, and Data, and coordinate with peer Transformation Leaders to sequence initiatives without disrupting customers.

Order-to-Cash transformation outcomes - partner with Global CS Experience Strategy Leader, Commercial, Supply Chain and Finance to redesign end-to-end OTC processes that demonstrate improve customer experience.

Today

Wimington, Delaware

Cross-functional alignment and execution — drive shared ownership across CX, Commercial, Supply Chain, IT, Finance, and Data, and coordinate with peer Transformation Leaders to sequence initiatives without disrupting customers. Order-to-Cash transformation outcomes — partner with Global CS Experience Strategy Leader, Commercial, Supply Chain and Finance to redesign end-to-end OTC processes that demonstrate improve customer experience.

30+ days ago

WILMINGTON, DE

$119,000–$206,000 / year

They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. This role is responsible for evaluating customer journeys across channels to uncover friction points, generate actionable insights, and drive improvements that deliver measurable customer and business outcomes.

25 days ago

Newark, DE

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

Dover, DE

Your role in our success: The Manager, Customer Service leads day-to-day customer service operations through a hybrid support model that includes an internal Resolution Team and an external BPO (Business Process Outsourcing) partner responsible for managing the primary customer contact center. This role is accountable for service delivery, customer experience, operational performance, and business continuity across voice and digital support channels, including oversight of the internal Resolution Team, emergency response team, and BPO partner.

12 days ago

Delaware

This role oversees customer service operations, develops and coaches high-performing teams, and partners cross-functionally with Sales, Supply Chain, Operations, Finance, and other business functions to ensure timely and effective resolution of customer needs. The Customer Service Manager is responsible for leading the customer service function to deliver an exceptional customer experience while driving operational efficiency, team performance, and continuous improvement.

30+ days ago

p>Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. This includes modernization of existing assets, developing and integrating new capabilities and features, and driving next-gen thinking in how we engage and acquire our customers.

30+ days ago

Remote

$160,155–$177,950 / year

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. The Senior Manager is accountable for end-to-end execution of agent and member digital sales and service experiences within CSAA personal lines, ensuring consistent, high-quality delivery across distribution channels (AAA club agency, independent agency, direct, and alternative platforms).

30+ days ago

$54,095–$155,538 / year

li>

Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues.

1+ years' Case Management experience or discharge planning, nurse navigator or nurse care coordinator experience as well as experience with transferring patients to lower levels of care.

19 days ago

Dover, DE

li>Address underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.

21 days ago

Newark, DE

Christiana Care is Delaware"s largest healthcare provider and serves as a regional leader in advanced medical treatments and patient centered care, making a tangible impact on thousands of lives everyday. The role will include patient rounding, quality assurance activities, host/hostess development/management, and driving an exceptional dining experience for their patients.

30+ days ago

$46,988–$122,400 / year

p>The Pharmacy Benefit Management Client Experience Manager examines sales, account management, and business retention metrics for products and services, in order to support profitable growth and other business objectives. This person controls strategic business plans for accounts and customer relationships, focusing on revenue growth, member retention, and achievement of financial objectives.

8 days ago

$172,100–$286,800 / year

digital design, content design, information design, prototyping, etc.) Deep Expertise and ability in: Innovates Inspires Followers Develops Talent Supervisory/Managerial Responsibilities: No. of Staff - 4 - 7 Broader enterprise remit in that the position sets and/or executes design strategy across businesses and manages larger spans of control Education and Experience Required: Bachelor's degree and a minimum of 9 years of relevant work experience, or in lieu of a degree, a combined minimum of 13 years' higher education and/or work experience, including a minimum of 9 years' relevant experience Minimum of 3 years' managerial, supervisory, and/or work leadership experience Strong verbal and written communication skills Strong presentation skills Experience creating and presenting design artifacts for diverse stakeholder groups Strong facilitation skills Strong collaboration skills Experience facilitating workshops with diverse participants Experience leading the planning and executing of work in accordance with a defined plan Knowledge of change theory and change management practices Education and Experience Preferred: Relevant advanced degree or certification Minimum of 10 years' relevant experience Financial services experience Familiarity with pertinent online collaborative tools Experience leading and directing others within a design space. Overview: Manages a team of designers (and cross‑discipline partners as needed) who use human-center design practice to research, and design comprehensive customer journeys, employee experiences and digital products that deliver cohesive end‑to‑end value.

30+ days ago

Wilmington, DE

Remote

Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

30+ days ago

New Castle, DE

$104,000–$110,000 / year

ul>

Operational Excellence: Oversee the end-to-end lifecycle of high-value assets, including shipping, receiving, tracking, coordinating / managing logistics for unique situations, collateral swaps, and meticulous inventory management.

Were looking for a Manager, VIP Customers and High-Value Safe for the PSA Vault to lead and oversee the operational process and on-site tactical execution for our high-net-worth clients.

30+ days ago

Wilmington, DE

$100,100–$204,490 / year

p>In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

8 days ago

Wilmington, DE

$100,100–$204,490 / year

8 days ago

p>Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

7+ years of experience or equivalent expertise in leading cross-functional teams to drive product innovation and lifecycle management in a financial services environment.

18 days ago

Wilmington, DE

$48,416–$79,541.75 / year

The Assistant Branch Manager will partner with the Retail Office Manager in directing activities within the branch to accomplish sales and service objectives to enhance customer relationships and attract new customers while maintaining the current customer base. WSFS Bank will only consider candidates who are presently authorized to work for any employer in the United States and who will not require work visa sponsorship from WSFS Bank now or in the future in order to retain their authorization to work in the United States.

30+ days ago

Remote

$80,000–$90,000 / year

The Customer Support Manager (CSM) for the US Federal DoD Government Markets is responsible for ensuring customer satisfaction, contractual projects, and identifies new sales opportunities for multiple Department of Defense accounts located in the US, along with additional customers Globally. Bachelor's Degree OR 5+ years of experience in one of the following: LMR, Public Safety, Project Coordination, Project Management, Account Management, Customer Support, Technical Services Sales with large Government customers.

1 day ago

Remote

$94,000–$122,000 / year

p>Youll report to the Senior Manager, Vault Operations & Customer Experience and work remote, with preference for remote candidates who are within a commutable between our East Coast offices (Jersey City, NJ and New Castle, DE). We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions.

30+ days ago

Wilmington, DE

$110,000–$221,650 / year

p>This leader will manage a high impact team of 7 (4 full time employees and 3 contractors) and partner closely with Marketing, Credit Policy, Risk, Product, Data Science, and external vendors to ensure campaigns are delivered with precision, compliance, and measurable business impact.

We are seeking a senior, strategic analytics and campaign delivery leader to head Cards and Lending campaign execution and analytics across Consumer Card, Business Card, Unsecured Installment Loans (UIL), HELOC, and Mortgage products.

30+ days ago

New Castle, DE

From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. You'll also:

Collaborate with transverse teams and helpful colleagues ,
Work with cutting-edge digital platforms like Parts 360, Customer Service Cockpit, and StationOne to drive operational excellence and digital adoption.

30+ days ago

Dover, Delaware

li>Address underperforming metrics related to the store’s services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.

22 days ago

Wilmington, DE

Example strategic initiatives could include delivering a "path to credit" for new and existing new-to-credit customers; enabling "better together" experiences by removing friction from digital account opening for new-to-bank customers applying for deposit and credit simultaneously (e.g., dual-app); and optimizing a "path to investing" across digital, marketing, and field behaviors for segments such as Emerging Affluent, Starters, and Teens. As a Product Manager Senior, Vice President within Customer Segment Deepening, you will have a unique opportunity to define strategy and drive measurable results at the intersection of Customer Segment General Managers, cross-LOB partners (e.g., Card, Auto, Wealth), and Channels (e.g., digital, marketing, branch).

30+ days ago

DE Statewide, DE

Remote

$90,746–$200,000 / year

Location: Providence, RI, US, 02903MI Statewide, MI, USKY Statewide, KY, USRI Statewide, RI, USTX Statewide, TX, USGA Statewide, GA, USVA Statewide, VA, USPA Statewide, PA, USNJ Statewide, NJ, USDC Statewide, DC, USME Statewide, ME, USOH Statewide, OH, USNY Statewide, NY, USIN Statewide, IN, USTN Statewide, TN, USWest Greenwich, RI, US, 02817FL Statewide, FL, USMD Statewide, MD, USDE Statewide, DE, USNH Statewide, NH, USStatewide, SC, USMA Statewide, MA, USNC Statewide, NC, USCT Statewide, CT, USWV Statewide, WV, US. + Solution Planning and design: facilitate internal communication and alignment across sales, product, technical, and leadership teams to ensure consistent strategy, insight sharing, and competitive positioning that aligns with the prospect Lottery organization’s operating model and strategic objectives.

2 days ago

Wilmington, DE

p>We're looking for a General Manager of Fleet Customer Services to lead, inspire and manage the operational performance of our large award-winning Customer Services function, ensuring we deliver outstanding service to our customers while working in close collaboration with key internal and external stakeholders and our Sales and Account Management teams covering Corporate, Strategic, Direct and Intermediary customer bases.

Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover, so you can select the benefits that matter to you.

21 days ago

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Customer Experience Manager Jobs in Middletown, DE

63689 Automotive Service Manager Floyd MeGee Motor Company

Tax partner OR (Step-up) Senior Tax Manager Jobot

Audit Manager - Public Accounting Jobot

HR Manager up to 110k- Chadds Ford! Beacon Hill Staffing Group, LLC

Junior Weapon Systems Manager Bowhead / UIC Technical Services

Weapon System Manager Bowhead / UIC Technical Services

Acquisition Program/Product Manager - PNT Credence

Office Manager BERING STRAITS PROFESSIONAL SERVICES LLC

Sr. Corporate Account Manager, Personal Care Manufacturing - Industrial Hygiene Solutions Ecolab Inc.

Facility Manager/Project Manager BERING STRAITS GLOBAL INNOVATIONS LLC

Warehouse Manager - 3rd Shift Page Group

Product Manager / Analyst BC Forward

Direct Sales Representative- Residential-$2500 Sign On Bonus Astound

Direct Sales Representative- Residential- $2500.00- Sign- On Bonus Astound

Door to Door Sales Representative Astound

Sales Representative Astound

Residential Sales Representative Astound

Outside Sales Representative Astound

Senior Entertainment Project Manager Synerfac Technical Staffing

Customer Experience Manager Five Below Inc

Part-time Customer Experience Mgr The Michaels Companies Inc

Product Manager, Card Customer Experience JPMorgan Chase & Co

Global Customer Experience Transformation Manager Qnity

Global Customer Experience Transformation Manager EKC Advanced Electronics USA

Lead Product Manager, Customer Experience (CX) Journey Intelligence Wells Fargo & Co

part time Customer service manager The Michaels Companies Inc

Manager, Customer Service Chesapeake Utilities Corp

Customer Service Manager Greif

Product Manager - Card Shopping Experiences JPMorgan Chase & Co

Senior Manager, Digital Experience Delivery - Remote CSAA Insurance Group

Case Manager, Registered Nurse (Oncology experience required) CVS Health Corp

Experience Manager Ulta Beauty Inc

Patient Experience Manager 1 Sodexo SA

Pharmacy Benefit Management (PBM) Client Experience Manager CVS Health Corp

Experience & Process Design Manager M&T Bank Corp

Customer Service Manager - State Farm Agent Team Member Ray Romano - State Farm Agent

Manager, VIP Customers & High Value Safe (PSA Vault) Collectors Holdings, Inc.

Business Analytics Manager - Marketing & Customer Analytics The PNC Financial Services Group Inc

Business Analytics Manager - Marketing & Customer Analytics PNC

Financial Product Management Manager, Vice President - Customer Segment Deepening JPMorgan Chase & Co

Experienced Assistant Branch Manager WSFS Bank

Federal DoD Customer Support Manager - Remote Motorola Solutions Inc

Customer Success Manager, PSA Verified (Remote - East Coast) Collectors Holdings, Inc.

Portfolio Analytics & Strategy Group Manager - Marketing & Customer Analytics The PNC Financial Services Group Inc

NAM Services Business Process Manager - Customer Service/Sales, Component Overhaul & Repairs Alstom SA

Experience Manager Ulta Beauty, Inc.

Product Manager Senior, Vice President - Customer Segment Deepening JPMorgan Chase & Co

Customer Development Manager Brightstar Lottery

General Manager Fleet Customer Services Volkswagen Financial Services UK Ltd

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