NewAssistant Store Manager - Customer Experience PetSmartAssistant Store Manager - Customer ExperienceTaylorsville, UTPetSmart’s Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company’s vision, mission, values, and strategy. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.
Tax Manager JobotTax ManagerSalt Lake City, UT$120,000–$170,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Professional responsibilities will include tasks such as the following: Tax Compliance: Managing a variety of tax returns, including corporate, partnership, estate, gift, individual, not-for-profit, and employee benefit tax returns.
Senior Project Manager JobotSenior Project ManagerSalt Lake City, UT$140,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We’re a leading employee-owned heavy civil construction firm known for delivering complex, high-impact infrastructure projects, and we're seeking a Sr.
Sr. Quality Control Manager JobotSr. Quality Control ManagerSouth Salt Lake, UT$105,000–$135,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Founded over a decade ago and based in Salt Lake City, UT, we are a fast-growing manufacturing organization focused on delivering high-quality, regulated products with a strong emphasis on compliance, efficiency, and innovation.
NewInformation Assurance Manager Senior F-16 WAM-31 CredenceInformation Assurance Manager Senior F-16 WAM-31Hill Air Force Base, UTServe as lead technical advisor to the materiel leader for the F-16 IA program and assist to provide multi-discipline expertise covering program management, IA management, systems engineering, System Security Engineering (SSE), system administration, network administration, project management, and integrated schedule development functional areas combined with extensive F-16 systems and configuration experience. Assist to perform IA site audits to verify architecture analysis, IA requirements and controls, verify mitigation actions, witness IA testing and evaluation, and to support final approval for Interim Authority to Test (IATT), Interim Authority to Operate (IATO) and/or Authority to Operate (ATO)/Authority to Connect (ATC).
NewOperations Manager Vaco LLCOperations ManagerOgden, UT$100,000–$110,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Program and Logistics Manager, Senior F-16 WAM (Top-Secret)-93 CredenceProgram and Logistics Manager, Senior F-16 WAM (Top-Secret)-93Hill Air Force Base, UTThe schedules shall include all actions required to monitor and track program milestones and timelines, track all program deliverables, create and implement corrective action plans to maintain schedule and cost while supporting program requirements, and conduct budget planning/budget submissions. Assist to identify and support Source of Repair Assignment Process (SORAP) requirements and actions; manage Reliability Centered Maintenance Analysis (RCMA); manage provisioning planning and implementation; and support F-16 sustaining engineers as required.
Transportation Manager Medline IndustriesTransportation ManagerSalt Lake City, UT$101,000–$152,000 / yearFull timeBasic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets). Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).
NewBusiness Development Manager, Personal Care Ecolab Inc.Business Development Manager, Personal CareSalt Lake City, UT$126,900–$190,200 / yearWhat if you could have the best of both worlds…be part of small startup business and work within a big global company delivering end-to-end solutions to global customers in the fast-changing Personal Care, Vitamin & Mineral Supplements and Health & Beauty industries? . Ecolab Life Sciences serves pharmaceutical manufacturers, cosmetics products manufacturers, pharmacies, and analytical laboratories with cleaning, sanitizing, and disinfection programs and validation support.
NewSpecialist, Program Manager L3Harris TechnologiesSpecialist, Program ManagerSalt Lake City, UTDepending on the person hired and their unique skills and experience, new and existing programs targeted for support from this position include the application of leading-edge technologies in support of the warfighter. Our PMs are responsible for all Program Management tasks, as defined by documented company processes and procedures, including program capture, proposal, negotiation, planning, execution, sustainment/support, and closeout.
NewAssistant Community Manager Asset LivingAssistant Community ManagerLayton, UT$19–$21 / hourin all directions, lift and place objects up to 25 lbs, operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies) work in small and/or enclosed spaces, traverse flat and non-flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, be exposed to hazardous chemicals. The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs.
NewDistrict Manager - ROS United RentalsDistrict Manager - ROSSalt Lake City, UTYou will be responsible for directing the management of multiple locations within an assigned geographic area dedicated to meeting the equipment rental needs of the construction industry, industrial and commercial companies. Collaborate with Branch Managers and Regional Sales team to evaluate market trends, key accounts/customers, business conditions and competitive practices.
Operations Manager United RentalsOperations ManagerSouth Salt Lake, UTThe actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability. We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family.
Aggregate Plant Manager - Paso Robles CalPortlandAggregate Plant Manager - Paso RoblesSalt Lake, UT$90,000–$110,000p>The Aggregate Plant Manager works closely with front line supervisors and administrative personnel in overseeing the aggregate production plant, mining operations, material load-out, and overall site facilities. Requirements/Qualifications.
Aggregate Plant Manager CalPortlandAggregate Plant ManagerSouth Salt Lake, UT$90,000–$110,000p>The Aggregate Plant Manager works closely with front line supervisors and administrative personnel in overseeing the aggregate production plant, mining operations, material load-out, and overall site facilities. Requirements/Qualifications.
NewOutside Sales Representative Sunstate EquipmentOutside Sales RepresentativeSalt Lake City, UTPlus, with benefits like Baby Bonding, My Holiday vacation time, and discounts on everything from movie tickets to cell phone bills, we're constantly evolving our resources to provide our people with tools to make their lives easier! We are working hard to challenge the typical ways of business and develop an environment where our employees feel safe, comfortable, and look forward to coming to work.
NewSales Development Representative GoEngineer IncSales Development RepresentativeSalt Lake City, UTOptional voluntary benefits, including accident insurance, hospital indemnity, critical illness coverage, identity theft protection, pet insurance, plus student loan repayment and prescription cost savings programs. If you are passionate about technology, operate from a value driven mindset, and are self-motivated to succeed at a company that cares about the whole picture, not only a single metric, GoEngineer might be right for you.
NewRemote Sales Representative Reineke AgencyRemote Sales RepresentativeSalt Lake City, UTRemoteThis is a 1099 independent contractor opportunity that gives you the freedom to build your own business on your schedule, backed by a proven system, hands-on mentorship, and real growth potential. We are currently seeking a Remote Sales Representative who is coachable, motivated, and passionate about helping people make confident financial decisions.
NewEquipment Rental Specialist Sunbelt RentalsEquipment Rental SpecialistSalt Lake City, UT$21.38–$25.38 / hourRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.
SLC Site Manager CovenantSLC Site ManagerSalt Lake City, UT$80,000–$100,000p style="text-align:justify;line-height:normal;margin:0in;font-size:10pt;font-family:'times new roman' , serif">In addition, employees are eligible for a comprehensive benefits package designed to support their health, well-being, and financial security, including: Medical, Dental, and Vision Insurance (effective the first day of the month following sixty (60) days of continuous employment). Covenant Aviation Security (CAS) is seeking an experienced Site Manager to lead airport security operations at Salt Lake City International Airport (SLC).
Customer Experience Manager APG WestCustomer Experience ManagerNorth Salt Lake, UTOur portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products.
Sales Representative Company ConfidentialSales RepresentativeSalt Lake City, UTFull timeAs a testament to our commitment to service, Globe Life companies have more than 17 million policies in force – more than any other life insurance company in the country (excluding reinsurance companies; as reported by S&P Global Market Intelligence 2023). Our mission is to provide products and services that empower our customers to help secure their financial future and protect their families in times of need.
Customer Experience Manager CRH PlcCustomer Experience ManagerNorth Salt Lake, UTAward-winning brands include Belgard hardscape, Echelon Masonry, MoistureShield composite decking, RDI railing, Catalyst Fence Solutions, Sakrete packaged concrete, Amerimix mortar, Pebble Technology International pool finishes, Lawn & Garden mulches and landscape features, and Techniseal sands and sealant technologies. The manufacturer's portfolio of premier building products inspires endless possibilities while providing enduring outdoor spaces where people can connect, reflect and recharge.
Sr. Staff Technical Customer Experience Manager Nutanix IncSr. Staff Technical Customer Experience ManagerSalt Lake City, UT$160,000–$320,400 / yearServe as the lead technical authority and post-sales trusted advisor for 8-12 strategic accounts, overseeing the architectural integrity of the environment from deployment to long-term operation, focused primarily on ensuring value realization for Nutanix customers. 8-12 years of experience in high-level technical customer-facing advisory or architectural roles, demonstrating undisputed credibility with mid-to-senior-level technical leadership (CTOs, VPs of Infrastructure).
NewAssistant Store Manager - Customer Experience PetSmart LLCAssistant Store Manager - Customer ExperienceOgden, UTPetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Customer Experience Operations Manager LearnUpon LtdCustomer Experience Operations Managersalt lake city, UTResponsibilities include aligning and executing our overall customer experience strategy, operationalizing a retention forecast, building and maintaining customer health metrics, assisting with business planning, performing go-to-market analysis, understanding win/loss trends, aligning success and sales territories and teams, workflow and process optimisation, and standing up customer experience playbooks and programs. Own and execute the forecasting of customer retention across all segments and align Customer Success, Sales, Finance, and Executive leadership to risks and trends to retain and grow our customer base.
OPERATIONS MANAGER, CUSTOMER EXPERIENCE BearCom, Inc.OPERATIONS MANAGER, CUSTOMER EXPERIENCEUTThe Operations Manager - Customer Experience is responsible for overseeing the end-to-end customer journey, managing support operations, and driving continuous improvement across all customer-facing processes. Project management: Proven ability to lead projects, manage timelines, and drive accountability across teams; PMP or similar certification is a plus.
General Manager, Airport Customer Experience - SLC (Salt Lake City, UT, US) American Airlines MexicoGeneral Manager, Airport Customer Experience - SLC (Salt Lake City, UT, US)Salt Lake City, UTOur 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable.
Customer Experience Manager-Newgate Victoria's Secret & CoCustomer Experience Manager-NewgateOgden, UTPrimary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Manager 1, Facilities Customer Service Salt Lake Community CollegeManager 1, Facilities Customer ServiceTaylorsville, UT$58,680.46–$63,783.11 / yearThis role is responsible for managing newsletters, construction and maintenance updates, website improvements, division communication, customer support, coordination of maintenance and event work orders, surveys, and facilitating coordination between all Facilities Services departments. SLCC employees work at 8 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.
Customer Service Manager L.N. Curtis & Sons IncCustomer Service ManagerSalt Lake City, UT$65,000–$75,000 / yearMaintain excellent organization and communication including providing reports, retaining contracts, teaming with outside sales to determine pricing strategies and completing bid preparation and submission. Curtis & sons is a company whose principal product is service, whose principal resource is people, and whose principal purpose is to be a distinguished leader in the field of supplying and servicing emergency responder equipment.
Owner Experience Manager Reef Capital PartnersOwner Experience ManagerPark City, UT$100,000–$150,000 / yearFull timeWith the motto "Expect the Best," Reef's most prominent developments include Black Desert Resort, a $2 billion luxury resort in Ivins, Utah; Marcella, a luxury private golf community in Park City, Utah; Tributer Resort, Virginia's newest premier private lakeside golf destination; Cornerstone Club, a 5,000-acre residential community, private club, and resort in Telluride, Colorado; Sweetens Cove, a renowned and evolving golf destination nestled in the Tennessee Valley; and the restoration of the historic Coco Palms Resort in Wailua, on the island of Kauai, Hawaii. Serving as the primary point of contact, this role ensures seamless communication, anticipates client needs, and coordinates across internal teams, developers, and partners to provide a smooth and informed experience.
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager) Whole Foods Market IncCustomer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)Park City, UT$20.05–$35 / hourYou are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store.
Member Experience Manager ES FitnessMember Experience ManagerKaysville, UtahSupport member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and oering personalized outreach to members. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at recruitinghelpline@eosfitness.com.
Senior Manager, Digital Experience Delivery - Remote CSAA Insurance GroupSenior Manager, Digital Experience Delivery - RemoteUTRemote$160,155–$177,950 / yearAlabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. The Senior Manager is accountable for end-to-end execution of agent and member digital sales and service experiences within CSAA personal lines, ensuring consistent, high-quality delivery across distribution channels (AAA club agency, independent agency, direct, and alternative platforms).
Customer Success Manager StordCustomer Success ManagerOgden, UtahStord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms.
Case Manager, Registered Nurse (Oncology experience required) CVS Health CorpCase Manager, Registered Nurse (Oncology experience required)UT$54,095–$155,538 / yearli>Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues. 1+ years' Case Management experience or discharge planning, nurse navigator or nurse care coordinator experience as well as experience with transferring patients to lower levels of care.
NewCustomer Success Manager STORDCustomer Success ManagerOgden, UTStord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms.
Senior Product Manager, AI Member Experience Rocket Lawyer IncSenior Product Manager, AI Member ExperienceUT$172,800–$200,000 / yearYou will use a mix of quantitative data and qualitative customer empathy to ensure our AI portfolio isn't just a collection of features, but a cohesive engine that guides users from their first "Aha!" moment to long-term, habitual usage. You should have a pulse on how top-tier products use personalized insights, automated summaries, and proactive nudges to create habit-forming experiences that differentiate the product from traditional, static competitors.
Pharmacy Benefit Management (PBM) Client Experience Manager CVS Health CorpPharmacy Benefit Management (PBM) Client Experience ManagerUT$46,988–$122,400 / yearp>The Pharmacy Benefit Management Client Experience Manager examines sales, account management, and business retention metrics for products and services, in order to support profitable growth and other business objectives. This person controls strategic business plans for accounts and customer relationships, focusing on revenue growth, member retention, and achievement of financial objectives.
Experience Manager Ulta Beauty IncExperience ManagerWest Valley City, UTAddress underperforming metrics related to the stores services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beautys own private label.
Senior Manager, Partner Experience Operations Western Governors UniversitySenior Manager, Partner Experience OperationsSalt Lake City, UT$101,000–$181,800 / yearTo help us evaluate this, send a short email to Francesca.delgado@wgu.edu with the subject line "Business Development Project - Your Name" describing the most impactful business development project you have led: what it was, what made it tricky, and why you enjoyed the work. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals.
Manager, Experience Researcher Deloitte Touche Tohmatsu LtdManager, Experience ResearcherSalt Lake City, UTRemote$113,100–$232,300 / yearRole Overview: An expert experience leader with multi-facet role to drive customer centric mindset for creating products & solutions for various business units and develop capabilities and skills of the experience team: As a Lead Experience Researcher for Deloitte DT-US Product Engineering team, you will work with a creative group in a dynamic and fast-paced environment. As a Manager, Experience Researcher on the DT-US Product Engineering team, you will be responsible for: Defining and leading research strategies for digital products, including mobile experiences, across the product development lifecycle.
Customer Success Manager, K-12 Instructure IncCustomer Success Manager, K-12UTHere is what you will need to know/have: Successful candidates will have the following education, experience, and skills: Requires a Bachelors Degree or a minimum of 4+ years Account Management experience. Generous time off, including local holidays and our annual "Dim the Lights" period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Customer Success Manager Stord IncCustomer Success ManagerOgden, UTStord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms.
Customer Logistics Manager Ryder System IncCustomer Logistics ManagerSalt Lake City, UTp>Current Employees : If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process. Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
Senior Enablement Manager of New Hire Onboarding & Customer Success Lucid Software IncSenior Enablement Manager of New Hire Onboarding & Customer SuccessSalt Lake City, UTul>Own the design, development, and delivery of New Hire Onboarding programs and learning experiences for our Sales and Customer Success teams, ensuring a consistent, high-impact experience across roles, regions, and segments. Partner closely with Sales, Customer Success, RevOps, Product Marketing, Professional Services, Deal Desk, Legal, and other internal partners to ensure onboarding content is tightly aligned to GTM motions, strategy, and evolving business priorities.
Sr. Manager VS&A Customer Care & DRN Support (Hybrid) Motorola Solutions IncSr. Manager VS&A Customer Care & DRN Support (Hybrid)Salt Lake City, UT$130,000–$150,000 / yearThis team is the critical frontline connection for our enterprises and public safety partners, delivering specialized support for Video Security & Analytics (VS&A) Customer Care and Digital Radio Network (DRN) infrastructure. You will oversee the delivery of support services with an always-on rigor, helping to ensure that critical communications and intelligence systems remain optimized and secure.
NewCustomer Success Manager People Dedicated to QualityCustomer Success ManagerSalt Lake City, UTJob Description: Before you apply, please note: This is a hybrid role open to candidates in the Salt Lake City, UT area with an expectation of three in-office working days at our South Salt Lake City headquarters. As a CSM, you'll work across a dynamic book of accounts, delivering proactive guidance, driving product expansion, and securing renewals, while making life easier for the IT heroes we serve.
Customer Success Manager (Support & Retention) ChargezoomCustomer Success Manager (Support & Retention)Salt Lake, UtahResponsibilitiesProvide product support for customers after their first 90 daysEngage with users who are experiencing issues to help resolveEducate clients on the Chargezoom platform features using GAAP best practicesProvide clients with platform demos for specific features that may solve a pain pointEnsure customers set their automations up in the most efficient way possibleIdentify gaps in the experience that causes confusion or possible churnWork proactively with customers who have decreased usage on the platformCollaborate with Product and Engineering team on escalations Requirements+2 years of customer-facing experience, preferably at a SaaS companyTrack record for building and nurturing relationships with multiple stakeholders and customersThoughtful verbal and written communication through a variety of channelsPassion for supporting customers and helping them achieve their goalsExperience working in HubSpot CRM or Help Desk tools is a plus What Success Looks LikeAbility to work in a very fast paced, ever changing environmentStrong communication skills, both written and verbalWork from a place of empathy and patience, both internally and externallyMust be coachable, willing to learn, and growStrong collaboration and cooperation skillsConfident and comfortable to share ideas and perspectives up stream PerksWake up each morning proud of the place you work and the amazing companies you get to partner withJoin the team at a time when you can help shape the future of the companyMedical, Dental, insurance fully paidEmployee Stock Options (be an owner in the company)A performance culture that rewards results and promotes those that perform, quicklyEquipment provided to set up a successful work environmentEngaging Team-building activitiesBeing part of an organization that truly believes in promoting from within, at Chargezoom your growth potential is uncapped! Our mission is to simplify internal financial processes and enable main-street businesses to save time, money, and achieve their goals through our intelligently designed software products and accounting software integrations.