1,496 Results for

Customer Experience Manager Jobs in Homewood, AL

Jobs

New!

Birmingham, AL5 days ago

$100,000–$150,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The team is driven by a commitment to speed, reliability, and smarter building solutions that help clients bring critical facilities online faster.

Birmingham, AL7 days ago

$110,000–$135,000 Per Year

Job description: As a Program Architect, you will work with project teams in a dynamic, rapid-growth work environment with bright and talented engineers, architects, designers, builders, crafters, and manufacturers to improve and deploy a prototype building program and to build an alternative to the traditional construction industry. The MEP Engineering Manager is responsible for leading and managing a multidisciplinary team of mechanical, electrical, and plumbing engineers responsible for the design, coordination, and execution of building systems across multiple construction and manufacturing projects.

Bessemer, AL7 days ago

$170,000–$210,000 Per Year

This is an exciting first-hire growth opportunity for their Sales/Business Development organization to help achieve more new Client Growth & define Strategic Account Leadership – While working to gain new clients, they will also have a heavy hand in standing up the sales organization with oversight from the CEO and CCO. This role combines business development and strategic account management responsibilities, with equal focus on identifying new opportunities and cultivating long-term client partnerships.

Birmingham, AL7 days ago

$140,000–$180,000 Per Year

Job description: As a Program Architect, you will work with project teams in a dynamic, rapid-growth work environment with bright and talented engineers, architects, designers, builders, crafters, and manufacturers to improve and deploy a prototype building program and to build an alternative to the traditional construction industry. The DMC Estimating Leader is responsible for driving competitive estimating outcomes, managing preconstruction and pricing strategies, and ensuring accurate, profitable, and well-communicated cost models across a diverse portfolio of projects.

New!

Birmingham, AL3 days ago

$120,000–$180,000 Per Year

Lead execution of vendor and subcontractor contracts; Owner Invoices and change order management; JCR forecasting and financial reporting; FKOP transfer; module custody transfer; Program Buyout (MFG, FKOP/DTS, Subcontractors); and QFL execution and corrective action closure. Field Management: Serve as the primary onsite point of contact during critical construction milestones: module set, custody transfer, permanent power energization, RTU startup, inspection readiness, and turnover.

New!

Birmingham, AL3 days ago

$170,000–$220,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. You’ll have the chance to take ownership of key project coordination efforts, contribute to financial and operational decision-making, and play a meaningful role in keeping complex projects moving forward.

New!

Birmingham, AL3 days ago

$170,000–$220,000 Per Year

Lead, in collaboration with the Head of Construction Engineering and Director of Field Operations, the development of scalable field self-perform estimating tools; facilitate field-ops estimating (quantity takeoffs, labor estimates, work plans) and constructability reviews with field trade experts. Client & Commercial Leadership: Develop and maintain C-suite-level relationships with Client preconstruction and estimating leaders, representing us at the highest levels of client organizations during pursuit.

Birmingham, AL28 days ago

Full-time
Employee

With a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. This role uses facts, analytics, and market intelligence to influence customer decisions, drive distribution, and deliver measurable top and bottom-line growth and grow market share.

New!

Birmingham, AL3 days ago

$75,000–$110,000 Per Year

The role offers a blend of office-based coordination and field exposure, giving you hands-on experience across scheduling, cost tracking, vendor coordination, change management, and client communication. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

New!

Birmingham, AL5 days ago

Our Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.

New!

Birmingham, AL1 day ago

Candidates should be open to placement at any store within the greater Birmingham area (spanning as far north as Gadsden/Jasper, east to Anniston, and south to Alabaster/Bessemer. This program is ideal for individuals with prior retail leadership experience who are ready to fast-track into a full Store Manager role after successfully completing a 5–6 month training period.

New!

Birmingham, AL3 days ago

Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. The PCRM delivers full balance sheet advice through a team-based approach, providing customized banking, lending, and wealth solutions aligned with First Horizon's commitment to excellence in client service.

New!

Birmingham, AL3 days ago

Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. Develop new customer prospects and business with business banking clients, with the potential to manage and maintain a portfolio of business banking clients (revenue size: $5MM - $30MM).

New!

Birmingham, AL1 day ago

Your typical daywillinclude sales coaching,sales process management, trainingdelivery,performance managementand recognition, client presentations, interviewing prospective employees, collaborating with business partners,sharing of bestpractices,and performing compliance and administrative taskscharacteristicofour industry. As aBranch Manager, you work inthe most critical role at the local market level, providing the service, advice, and leadership that have made us the force we are today.

New!

Pelham, AL1 day ago

$105,000–$115,000 Per Year

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

New!

Birmingham, ALToday

$19.05–$33.20 Per Hour

Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more.

Hoover, Alabama30 days ago

Part-time

Hendrick Chrysler Dodge Jeep Ram Collision Center (Hoover)Location: 1624 Montgomery Highway, Hoover, Alabama 35216. Work includes frequent clerical and administrative responsibilities and interaction with customers, managers and employees.

New!

Birmingham, AL2 days ago

Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Maintain an in-depth and knowledge of related disease state and market dynamics, quality programs, health information technology, care trends or other account-specific considerations that allow engagement in meaningful dialogue and adding value when calling on customers.

New!

Birmingham, AL2 days ago

Remote

This is a 1099 independent contractor opportunity that gives you the freedom to build your own business on your schedule, backed by a proven system, hands-on mentorship, and real growth potential. We are currently seeking a Remote Sales Representative who is coachable, motivated, and passionate about helping people make confident financial decisions.

Birmingham, AL20 days ago

Full-time

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. The Mortgage Production Managerat Lennar is responsible for managing satellite branch office and increase overall market share, service and profits by soliciting new business and originating new loans.

Birmingham, AL10 days ago

Full-time
Employee

As a testament to our commitment to service, Globe Life companies have more than 17 million policies in force – more than any other life insurance company in the country (excluding reinsurance companies; as reported by S&P Global Market Intelligence 2023). Our mission is to provide products and services that empower our customers to help secure their financial future and protect their families in times of need.

AL30+ days ago

This position is responsible for supporting a Customer Experience functional area to pursue strategic revenue opportunities by developing new products or services, entering into new markets, and forming new business partnerships in or outside the organization to leverage Motions digital value with current and prospective clients. • Daily activities include the management of an existing client base to support organic growth through new business generation and renewal retention, prospecting and developing new relationships, and working with sales and support to ensure a superior level of service.

New!

Birmingham, AL4 days ago

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Birmingham, AL30+ days ago

Birmingham, AL13 days ago

Hoover, AL30+ days ago

What Youll Do Listen & Learn • Serve as a voice of the customer, listening to customers and colleagues through surveys, research, complaints, and feedback • Understand customer journeys, pain points, and moments that matter • Build a strong understanding of assigned business areas and their priorities • Engage with senior leaders to understand strategic priorities and how experience insights can support them Partner with the business to prioritize What Matters Most • Identify the most important experience opportunities based on impact and feasibility • Help business partners and senior leaders focus on what to act on now vs. Description This position is available to be located in the Huntington Corporate office footprint Role Summary The Customer Experience Manager (CEM) plays a strategic role in helping Huntington deliver experiences that build trust, loyalty, and long-term relationships with our customers.

Birmingham, AL30+ days ago

$83,800–$125,900 Per Year

JOB DESCRIPTION Location Requirement This position is open only to candidates who currently reside in one of the following approved locations: Birmingham, AL; Tampa, FL; Blue Ash or Cincinnati, OH Job Summary The Vendor & BPO Operations Manager is responsible for overseeing day-to-day performance across multiple business process outsourcing (BPO) partners supporting our enterprise contact center operations (~600 agents). The ideal candidate combines operational rigor, contract fluency, and strategic partnership leadership to drive results across a distributed vendor network.

AL30+ days ago

Remote

$100,000–$110,000 Per Year

Required Skills: High School diploma, Associate's or Bachelor's degree, and 5+ years of successful experience in lifecycle service Account Management, Systems Implementation/ Integration, Public Safety Systems Sales, or Public Safety Systems Engineering is required. Coordinate across all internal stakeholders such as Sales, Engineering, Program Management, Contracting and Finance teams to ensure all technical and commercial actions remain in strict compliance with US Federal Government Markets Division policies.

Birmingham, AL17 days ago

The customer service manager is responsible for creating and leading a customer service team focused on providing exceptional service for all internal and external customers. Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates.

New!

Birmingham, AL6 days ago

$19.05–$33.20 Per Hour

You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store.

AL30+ days ago

Remote

$160,155–$177,950 Per Year

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. The Senior Manager is accountable for end-to-end execution of agent and member digital sales and service experiences within CSAA personal lines, ensuring consistent, high-quality delivery across distribution channels (AAA club agency, independent agency, direct, and alternative platforms).

Birmingham, AL30+ days ago

Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.

Homewood, AL30+ days ago

The Guest Experience Manager serves as the primary Guest Service Champion for the hotel, with a strong leadership presence during peak guest interaction hours - primarily evenings. The Guest Experience Manager is expected to regularly work the desk, cover shifts as needed, and remain flexible to support first shift, second shift, or Night Audit in the event of call-outs or operational needs.

Birmingham, Alabama30+ days ago

As the Retail Experience Manager, you'll assume the day-to-day leadership duties of your home store or group of stores to ensure employees are deployed efficiently and deliver excellent customer experiences. You'll drive localized customer and employee engagement strategies throughout your assigned store or stores within your designated micro-market (local surrounding stores).

New!

Birmingham, Alabama5 days ago

Our Retail Experience Manager will oversee our Retail Sales Associates, or Outfitters, as we call them, to ensure each customer is outfitted with everything they need to get started or to keep going. Responsibilities: As a Retail Experience Manager, you will be responsible for the day-to-day and long-term success of retail staff with a focus on customer experience.

Birmingham, AL30+ days ago

$65,000–$158,700 Per Year

Preferred Skills Business Development, Business Intelligence (BI), Competitive Advantages, Competitive Strategies, Data Integration, Data Mining, Strategic Planning Competencies Accuracy and Attention to Detail, Analytical Thinking, Business Process Design, Data Gathering and Analysis, Effective Communications, Influencing, Planning: Tactical, Strategic, Problem Solving, Strategic Thinking Work Experience Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

New!

AL6 days ago

$54,095–$155,538 Per Year

Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues. A RN who resides in a compact state is required to have an active multistate license through the Nurse Licensure Compact (NLC), allowing practice across participating states with one license.

Hoover, AL14 days ago

Partners across Technology, Operations, Digital, and Data (TODD) to ensure controls are designed, implemented, and monitored to strengthen risk management, compliance, and cyber security, effectively mitigating risk to levels within the company's risk appetite. Bachelor's degree in a related field and eight (8) years of business-related experience to include digital technology, product management, project management, process improvement, project delivery, business/requirements analysis or business operations/product line or relevant work experience.

Gardendale, AL27 days ago

Address underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.

Fairfield, AL27 days ago

The Pro XM upholds all company policies and champions a safe working environment by correcting hazards, ensuring associates complete safety training, and working safely to protect themselves, co-workers, and customers. Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience.

BIRMINGHAM, AL30+ days ago

$50,500–$51,000 Per Year

Monitors ongoing, and selectively negotiates as needed, matters relating to system/account patient satisfaction initiatives in order to assure highest client and customer satisfaction levels and account retention, strong employee relations, achievement of financial goals and future business growth plans. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS.

Trussville, AL30+ days ago

A Customer Experience Representative will spend approximately 75% of the day receiving inbound customer calls, taking customer product orders via multiple contact methods including phone, email and fax. Customer Experience Representative will also handle any issues and solve problems as necessary and communicate with the operations team, outside sales team to ensure accurate and timely delivery of orders.

Bessemer, AL8 days ago

Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees : If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

Birmingham, AL30+ days ago

Strong understanding of IT infrastructure: networks, firewalls, VLANs, servers, virtualisation, storage Experience of diagnosing and resolving issues on complex integrated professional IT systems Ability to interpret system logs, data flows, and performance metrics Strong analytical mindset with the ability to track, record, diagnose and resolve complex technical issues and eliminating recurrence. The Technical Manager - Customer Support will be responsible for ensuring that our mission critical MDA "Maritime Domain Awareness" systems in active use by our customers, are operating reliably and properly and any reported issues; or that we find through our own monitoring activities, are rapidly investigated, diagnosed and resolved.

Birmingham, AL17 days ago

Remote

$113,100–$232,300 Per Year

Role Overview: An expert experience leader with multi-facet role to drive customer centric mindset for creating products & solutions for various business units and develop capabilities and skills of the experience team: As a Lead Experience Researcher for Deloitte DT-US Product Engineering team, you will work with a creative group in a dynamic and fast-paced environment. As a Manager, Experience Researcher on the DT-US Product Engineering team, you will be responsible for: Defining and leading research strategies for digital products, including mobile experiences, across the product development lifecycle.

Gardendale, Alabama28 days ago

Address underperforming metrics related to the store’s services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.

New!

Birmingham, ALToday

$14–$14.75 Per Hour

_*_ _Note that the pay range provided above_ _is the lowest to highest_ _rate_ _we in good faith believe we would pay for this role at the time of this posting_ _._ _We may_ _ultimately pay_ _more or less than the posted range, and the range may be_ _modified_ _in the future_ _._ _An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs._ Like all Aaron’s team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

Hoover, AL30+ days ago

Job Description: At Regions, the Cyber Security Manager is responsible for leading a diverse team of engineers and analysts charged with the daily operations of enforcing, monitoring, and managing cyber security controls to protect the assets of the bank, customers, and associates. This role monitors the domains of security controls including, but not limited to, malware defense, network security, Internet security, security analytics, threat intelligence and defense, cybercrime, data protection, vulnerability management, and customer authentication.

Birmingham, AL30+ days ago

Remote

$90,000–$130,000 Per Year

What youll be responsible for: Builds and maintains close working relationships with all levels of customer staff and management to understand specific business needs, tactical needs, and strategic goals. Maintains a high degree of communication with the management of each customer, including regularly scheduled conference calls and onsite customer visits.

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Customer Experience Manager Jobs in Homewood, AL

Construction Project Manager Jobot

MEP Engineering Manager Jobot

Client Executive - Business Development Manager Jobot

Estimating Manager Jobot

DMC Project Manager (Modular Construction Builds) Jobot

Senior Manager (or Director) of Program - Modular Construction Builds Jobot

Senior Manager, Preconstruction & Estimating Jobot

Territory Manager II Company Confidential

Assistant Project Manager Jobot

Assistant Store Manager Community Choice Financial Family of Brands

Store Manager Trainee Sparks Group

Private Client Relationship Manager First Horizon Bank

Senior Business Banking Relationship Manager First Horizon Bank

VP, Branch Manager Charles Schwab

Area Maintenance Manager - Birmingham District Herc Rentals Inc

Department Manager Whole Foods Market

Collision / Body Shop CSR Receptionist Hendrick Automotive Group Corporate

Pharmaceutical Field Sales Representative Inizio Engage

Remote Sales Representative Reineke Agency

Production Manager Lennar Homes

Sales Representative Company Confidential

Digital Customer Experience Manager Genuine Parts Co

Full Time Customer Experience Manager The Michaels Companies Inc

Customer Experience Manager The Michaels Companies Inc

Retail Customer Experience Manager The Michaels Companies Inc

Customer Experience Manager, Sr Huntington Bancshares Inc

Customer Experience Vendor Operations Manager Green Dot Corp

Federal Software Customer Service Manager - Remote Motorola Solutions Inc

Customer Service Manager Million Air

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager) Whole Foods Market Inc

Senior Manager, Digital Experience Delivery - Remote CSAA Insurance Group

Part Time Customer Service Manager The Michaels Companies Inc

Manager, Sales and Customer Service Macy's Inc

Homewood - Guest Experience Manager Quality Oil Company LLC

Retail Experience Manager - Trussville AL Best Buy

Retail Experience Manager Fleet Feet

Business Experience & Plan Manager The PNC Financial Services Group Inc

Case Manager, Registered Nurse (Oncology experience required) CVS Health Corp

Digital Product Management Team Manager - Digital Assistant and Conversational Experiences Regions Financial Corp

Experience Manager Ulta Beauty Inc

Pro Experience Manager The Home Depot Inc

PATIENT EXPERIENCE MANAGER - Birmingham, AL Compass Group North America

Customer Experience Rep The McPherson Companies

Customer Logistics Manager Ryder System Inc

Technical Manager - Customer Support SRT Marine Systems plc

Manager, Experience Researcher Deloitte Touche Tohmatsu Ltd

Experience Manager Ulta Beauty, Inc.

Customer Accounts Manager Aaron's Inc

Cyber Security Manager (Customer Identity and Access Management) Regions Financial Corp

Customer Relationship Manager Jack Henry & Associates Inc

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