NewElectrical Project Manager Synerfac Technical StaffingElectrical Project ManagerRaleigh, NC$90,000–$115,000 / yearElectrical Project Manager Requirements: - 3+ years of commercial/industrial electrical project management experience. This is a direct hire opportunity for someone with a solid PM background in electrical construction who can lead projects from planning through closeout.
Banking Center Manager First Horizon BankBanking Center ManagerRaleigh, NCHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel.
Customer Experience Manager FT The Michaels Companies IncCustomer Experience Manager FTMorrisville, NCPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
NewCustomer Experience, Product Marketing Manager, Networking Webex Events (formerly Socio)Customer Experience, Product Marketing Manager, NetworkingDurham, NC$135,000–$170,200 / yearAs a Product Marketing Manager for networking services (Campus, Branch, Data Center, IoT) at Cisco, you will integrate deep market insight and technical acumen to drive product positioning, messaging, and go-to-market execution. The Product Marketing team has a mix of high-performing product marketers and go-to-market strategists, encompassing experience across positioning, messaging, content strategy and development, launch execution, and competitive analysis.
Product Manager - Customer Experience NetApp IncProduct Manager - Customer ExperienceMorrisville, NC$129,200–$192,500 / yearAs the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. The range is based on 'On Target Earnings' (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved.
Customer Experience & Service Transformation Advisory Manager Accenture PlcCustomer Experience & Service Transformation Advisory ManagerRaleigh, NCYou understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.
Customer Experience, Product Marketing Manager, Networking Cisco Systems IncCustomer Experience, Product Marketing Manager, NetworkingNC$135,000–$170,200 / yearOverview As a Product Marketing Manager for networking services (Campus, Branch, Data Center, IoT) at Cisco, you will integrate deep market insight and technical acumen to drive product positioning, messaging, and go-to-market execution. The Product Marketing team has a mix of high-performing product marketers and go-to-market strategists, encompassing experience across positioning, messaging, content strategy and development, launch execution, and competitive analysis.
Customer Service Manager Carlie C's IGACustomer Service ManagerDurham, North CarolinaCustomer Service Manager Carlie C's IGA is seeking a self motivated individual who possesses experience in Customer Service Management in a busy retail environment. A Customer Service Manager at Carlie C’s IGA realizes that providing prompt and friendly customer service is priority #1.
Customer Engineering Manager, Data Analytics, Google Cloud Google LLCCustomer Engineering Manager, Data Analytics, Google CloudDurham, NCAs a Customer Engineering (CE) Manager, you lead and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: Atlanta, GA, USA; Austin, TX, USA; Addison, TX, USA; Miami, FL, USA; Raleigh, NC, USA; Durham, NC, USA; Reston, VA, USA.
Customer Service Operations Manager - ServiceMac First American Financial CorpCustomer Service Operations Manager - ServiceMacRaleigh, NCThe desired candidate will be responsible for ensuring call center teams are staffed to properly to ensure adequate coverage, have the necessary training and resources to successfully perform their work, and assist our Customer Operations Representatives so that they provide exceptional service to our customers. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support.
Tax Manager - Dealership experience GpacTax Manager - Dealership experienceRaleigh, NC100000–140000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. Strong problem-solving skills with the ability to exercise sound judgment while making decisions based on accurate and timely analysi.
Customer Service Manager Heating + Air ParamedicsCustomer Service ManagerRaleigh, NCIn this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, ambitious, problem solver, and is able to remain calm under pressure.
Full Time Assistant Customer Service Manager DLT 21 Harris Teeter LLCFull Time Assistant Customer Service Manager DLT 21Raleigh, NCCommitment to unparalleled customer service; excellent communication and interpersonal skills; willingness and desire to advance stores current position in the community through involvement in local activities; willingness to participate in customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with distractions; demonstrate patience when interacting with the Customer Service associates and customers. monitor duties, interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
Full Time Assistant Customer Service Manager DLT 498 Harris Teeter LLCFull Time Assistant Customer Service Manager DLT 498Fuquay Varina, NCCommitment to unparalleled customer service; excellent communication and interpersonal skills; willingness and desire to advance stores current position in the community through involvement in local activities; willingness to participate in customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with distractions; demonstrate patience when interacting with the Customer Service associates and customers. monitor duties, interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
Full Time Assistant Customer Service Manager DLT 331 Harris Teeter LLCFull Time Assistant Customer Service Manager DLT 331CARY, NCCommitment to unparalleled customer service; excellent communication and interpersonal skills; willingness and desire to advance stores current position in the community through involvement in local activities; willingness to participate in customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with distractions; demonstrate patience when interacting with the Customer Service associates and customers. monitor duties, interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
Full Time Assistant Customer Service Manager DLT 90 Harris Teeter LLCFull Time Assistant Customer Service Manager DLT 90Raleigh, NCCommitment to unparalleled customer service; excellent communication and interpersonal skills; willingness and desire to advance stores current position in the community through involvement in local activities; willingness to participate in customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with distractions; demonstrate patience when interacting with the Customer Service associates and customers. monitor duties, interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
Full Time Assistant Customer Service Manager DLT Harris Teeter LLCFull Time Assistant Customer Service Manager DLTCARY, NCCommitment to unparalleled customer service; excellent communication and interpersonal skills; willingness and desire to advance stores current position in the community through involvement in local activities; willingness to participate in customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with distractions; demonstrate patience when interacting with the Customer Service associates and customers. monitor duties, interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
Full Time Assistant Customer Service Manager DLT 117 Harris Teeter LLCFull Time Assistant Customer Service Manager DLT 117Chapel Hill, NCCommitment to unparalleled customer service; excellent communication and interpersonal skills; willingness and desire to advance stores current position in the community through involvement in local activities; willingness to participate in customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with distractions; demonstrate patience when interacting with the Customer Service associates and customers. monitor duties, interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
Full Time Assistant Customer Service Manager DLT 172 Harris Teeter LLCFull Time Assistant Customer Service Manager DLT 172Durham, NCCommitment to unparalleled customer service; excellent communication and interpersonal skills; willingness and desire to advance stores current position in the community through involvement in local activities; willingness to participate in customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with distractions; demonstrate patience when interacting with the Customer Service associates and customers. monitor duties, interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
Associate Digital Customer Success Manager VeradigmAssociate Digital Customer Success ManagerRaleigh, North CarolinaTactically, these actions may include ongoing monthly operational reviews, creating and publishing reports, pursuing escalated support and services actions, providing assistance to resolve outstanding A/R issues, and supporting sales activities to further the expansion of the Veradigm solutions footprint. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions.
NewSR MGR CUSTOMER EXCELLENCE TE Connectivity plcSR MGR CUSTOMER EXCELLENCEMorrisville, NC$142,900–$178,600 / yearThis role leads a team of Customer Demand Specialists and serves as a key liaison between customers, Customer Success, Sales, Operations, Planning, Procurement, Manufacturing, and Supply Chain leadership to ensure alignment between customer expectations and operational execution. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.
Customer Success Manager, Commercial Named BuildOpsCustomer Success Manager, Commercial NamedRaleigh, NCWe're fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal). Prior knowledge or ability to quickly learn Accounting ERP systems like Quickbooks Online/Enterprise, Sage 300 CRE/Intacct, Viewpoint Vista/Spectrum preferred.
Senior Software Engineering Manager, Patient & Provider Experiences LabcorpSenior Software Engineering Manager, Patient & Provider ExperiencesDurham, North CarolinaRemoteThe ideal candidate thrives in ambiguity, brings clarity to complex cross-functional initiatives, and is energized by the opportunity to improve how patients and providers interact with critical healthcare services. Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care.
HIS Cary - Guest Experience Manager Quality Oil Company LLCHIS Cary - Guest Experience ManagerCary, NCThe Guest Experience Manager serves as the primary Guest Service Champion for the hotel, with a strong leadership presence during peak guest interaction hours - primarily evenings. The Guest Experience Manager is expected to regularly work the desk, cover shifts as needed, and remain flexible to support first shift, second shift, or Night Audit in the event of call-outs or operational needs.
Retail Experience Manager - Crabtree NC Best BuyRetail Experience Manager - Crabtree NCRaleigh, North CarolinaAs the Retail Experience Manager, you'll assume the day-to-day leadership duties of your home store or group of stores to ensure employees are deployed efficiently and deliver excellent customer experiences. You'll drive localized customer and employee engagement strategies throughout your assigned store or stores within your designated micro-market (local surrounding stores).
Retail Experience Manager - Knightdale NC Best BuyRetail Experience Manager - Knightdale NCKnightdale, North CarolinaAs the Retail Experience Manager, you'll assume the day-to-day leadership duties of your home store or group of stores to ensure employees are deployed efficiently and deliver excellent customer experiences. You'll drive localized customer and employee engagement strategies throughout your assigned store or stores within your designated micro-market (local surrounding stores).
Associate Digital Customer Success Manager Veradigm IncAssociate Digital Customer Success ManagerRaleigh, NCTactically, these actions may include ongoing monthly operational reviews, creating and publishing reports, pursuing escalated support and services actions, providing assistance to resolve outstanding A/R issues, and supporting sales activities to further the expansion of the Veradigm solutions footprint. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions.
Assistant Customer Care Manager PulteGroup IncAssistant Customer Care ManagerCary, NCHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Manager, Customer Service (Call Center) Zp Group LlcManager, Customer Service (Call Center)Durham, NC$90,000–$110,000 / yearThe Manager, Customer Service (Call Center) will oversee daily call center operations, drive performance excellence, and lead teams focused on delivering a high‑quality customer experience. An ideal candidate for the Manager, Customer Service (Call Center) role is an experienced people leader with strong operational discipline and a passion for customer satisfaction.
Customer Success Manager, Enterprise BuildOpsCustomer Success Manager, EnterpriseRaleigh, NC$98,000–$122,000 / yearThe successful candidate will be responsible for managing a portfolio of enterprise customers, driving adoption and utilization of the platform in your accounts, executing defined success playbooks, and proactively identifying and addressing portfolio risk. Cross-Functional Collaboration & Segment Development: Work cross-functionally with partners across Business Development, Product & Engineering, Sales, Professional Services, and Marketing to align on customer needs and drive company-wide outcomes.
Senior Customer Success Manager / Architect InstruqtSenior Customer Success Manager / ArchitectRaleigh, North CarolinaRemoteWe are a fast-growing SaaS company (~$8M ARR in 2025, 122% NRR, 94% logo retention) building the category-defining platform for hands-on product adoption. This is a revenue-impacting, expansion-focused, value-driven role responsible for: Protecting and growing $50K–$500K+ ARR accounts.
Manager, Digital Customer Success (Gainsight) VeradigmManager, Digital Customer Success (Gainsight)Raleigh, North CarolinaThis role is responsible for designing and running scalable, tech-enabled customer success motions — including in-app experiences, automated nurture programs, digital health scoring, and community-based engagement — that drive adoption, retention, and customer lifetime value at scale. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions.
Customer Support Manager HirexHireCustomer Support ManagerRaleigh, NCFull timeThis role combines team leadership, operational ownership, and hands-on technical support, serving as the primary escalation point for complex customer issues while partnering closely with Product and Engineering to improve workflows, support operations, and overall customer experience. HirexHire (pronounced hire by hire) is a Chicago-based recruiting and talent consultancy that integrates with companies short-term to provide long-term talent solutions.
Sr Manager, Retail Client Experience - Product Integration The Charles Schwab CorpSr Manager, Retail Client Experience - Product IntegrationRaleigh, NCAs a Senior Manager, you will help deliver market-leading experiences - uncovering client needs, sizing the impact of opportunities, shaping the optimal client experience, and driving delivery across high-stakes, cross-enterprise projects. What you will do: Lead strategic initiatives across the retail client experience: identify client pain points and opportunity areas as part of product launches, capability enhancements, or responses to identified issues within fraud prevention, authentication, and money movement.
Customer Success Manager, Commercial Scaled BuildOpsCustomer Success Manager, Commercial ScaledRaleigh, NCManage a healthy portfolio of shared commercial accounts through structured touchpoints including defined customer calls, email and Intercom communication, webinars, office hours, and annual business reviews with a goal of ensuring customers derive maximum value from our platform at every stage of their journey. Highly organized, with the ability to manage a large portfolio, prioritize competing demands, and stay aligned to customer and company goals; maintains strong account hygiene including updated contacts, logged risks, and documented next steps.
Senior Software Engineering Manager, Patient & Provider Experiences Labcorp Holdings IncSenior Software Engineering Manager, Patient & Provider ExperiencesDurham, NCRemote$180,000–$220,000 / yearThe ideal candidate thrives in ambiguity, brings clarity to complex cross-functional initiatives, and is energized by the opportunity to improve how patients and providers interact with critical healthcare services. Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care.
Enablement Strategy & Excellence Program Manager, Customer Success Nutanix IncEnablement Strategy & Excellence Program Manager, Customer SuccessDurham, NC$128,000–$255,600 / yearNutanix is looking for a driven and strategic Enablement Program Manager to join our Customer Success team, where you'll own and evolve the end-to-end enablement model that empowers our Customer Experience Managers (CXMs) to drive product adoption and customer outcomes at scale. In this role, you'll design and deliver impactful enablement programs, surface actionable insights from data, and lead change management efforts that ensure new processes and playbooks land effectively across a globally distributed team.
NewArea Manager, Customer Service GraybarArea Manager, Customer ServiceRaleigh, NCStaff all branch service and administrative positions, and monitor performance against goals; ensure branch employees are trained in Company procedures, systems, and applications; oversee daily warehouse cycle counts and all quarterly and annual inventory closing work. As an Area Manager - Customer Service, you will assist the Branch Manager in managing all resources within the branch and overseeing the execution of Company policies and procedures in two or more locations; directsall administrative, customer service, and logistics activities to help the Company achieve its financial and service goals.
Senior Customer Success Manager WalkMe LtdSenior Customer Success ManagerRaleigh, NC$150,000–$175,000 / yearAs a Senior Customer Success Manager, you will be a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers managing a book of up to $6M in annual revenue, helping them achieve maximum value from the WalkMe platform. Partner with WalkMe Account Team (Renewal Managers, Account Executives, Services, Technical Account Managers) to ensure that customers renew and expand.
MDM Program Manager| Customer 360 | Reference Data Programs First Citizens BankMDM Program Manager| Customer 360 | Reference Data ProgramsRaleigh, North CarolinaFull timeQualifications: Bachelor's Degree and 8 years of experience in Data Management, Data Analytics, Enterprise Risk Management OR High School Diploma or GED and 12 years of experience in Data Management, Data Analytics, Enterprise Risk Management. Overview: We are seeking a seasoned Change Manager and Program Manager to lead enterprise-scale Master Data Management (MDM), Customer 360, and Reference Data initiatives.
Customer Success Manager MaxIQ IncCustomer Success ManagerRaleigh, NCQualifications:Experience working with AI-powered platforms or in the sales enablement industry.Familiarity with CRM tools and customer success software.Bachelor's degree in Business, Marketing, or a related field.Benefits:Opportunity to work in a dynamic startup environment focused on innovation and personal growth.Collaborative and inclusive company culture that values diversity and teamwork.Access to the latest tools and technologies in the field of AI and sales enablement.If youre passionate about driving customer success and eager to make a significant impact in a growing company, wed love to hear from you.. Excellent spoken and written English communication skills.Ability to work effectively with cross-functional teams.Self-motivated with a proactive approach to customer success.Preferred
Manager, CXOps - Digital Customer Success Management Veradigm IncManager, CXOps - Digital Customer Success ManagementRaleigh, NCThis role is responsible for designing and running scalable, tech-enabled customer success motions - including in-app experiences, automated nurture programs, digital health scoring, and community-based engagement - that drive adoption, retention, and customer lifetime value at scale. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions.
Customer Success Manager Safety Plus IncCustomer Success ManagerRaleigh, NCExpert Consulting Services: Our team of experienced safety consultants are industry leaders, providing customized solutions to meet each client's unique needs. Our commitment to customer-first solutions, continuous innovation, and data-driven safety programs enables our customers to reduce risk, increase compliance, and build a stronger safety culture.
FT Customer Sales Manager The Michaels Companies IncFT Customer Sales ManagerMorrisville, NCPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Success Manager, CSM CoreTechsCustomer Success Manager, CSMRaleigh, NC$110,000–$130,000 / yearCollaborate cross-functionally with Sales, Solution Architects, Professional Services, and Managed Services teams to ensure a unified customer experience and smooth handoffs across lifecycle stages. QUALIFICATIONS, SKILLS AND RELEVANT EXPERIENCE: Successful track record in customer success, engagement, account management, or related roles in enterprise software or business services.
Strategic Customer Success Manager Bandwidth IncStrategic Customer Success ManagerRaleigh, NCSkills: Experience managing complex and challenging relationships with large ($10 Million USD annual revenue) customers, Management, API and basic software development, Project Tracking Software (Jira), CRM (Salesforce), Microsoft Excel, PowerPoint, Customer Ticketing Platforms (Zendesk), Google Suite. As a key advisor to senior leadership, the Service Delivery Manager collaborates with sales on account strategy and revenue growth, conducts regular service reviews, and works to boost customer satisfaction and service adoption.
Senior Customer Success Manager Genesys Cloud Services IncSenior Customer Success ManagerNC$104,000–$183,000 / yearThrough Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. Role Overview: Shape and scale how Customer Success delivers impact by leading high-visibility programs that drive adoption, retention, and growth across the organization.
Global Customer Success Manager Bandwidth IncGlobal Customer Success ManagerRaleigh, NCOwn the coordination of customer needs end-to-end-maintaining visibility into open items, proactively driving follow-ups across internal teams (Operations, Sales, Porting, Compliance, Tech Support), and ensuring timely resolution with no gaps. Operating within a pooled support model, this role is responsible for supporting a large portfolio of customers by responding to customer needs and ensuring reliable, timely engagement across support channels, including phone and ticketing.
Manager, Customer Account Management AvalaraManager, Customer Account ManagementDurham, North CarolinaWhat Your Responsibilities Will Be: Assume accountability for growing Avalara customers and exceed annual, quarterly, and monthly metrics set by executive leadership and the board of directors; Promote upsell and cross-sell growth of customers by understanding customer needs and recommending new add-on solutions and building on upgrade sales to existing Avalara customers; Manages sales cycles ranging from 30 days to 1 year, negotiates complex contracts. You like work with external customers and across departments within Avalara (Customer Success, Professional Services, Support, Marketing, Go Live, and Product Management) to resolve issues and explore opportunities.
Sr. Customer Success Manager, Robotic Technical Services, Robotic Technical Services Amazon.com IncSr. Customer Success Manager, Robotic Technical Services, Robotic Technical ServicesGarner, NCIn this role on the Robotics Technical Services team, you will serve as a Customer Success Manager (CSM) working as the primary link between AR and Operations, coaching site leaders on operational best practices, robotics systems and tools. You will launch new systems, develop and implement support mechanisms, proactively monitor system performance, share best practices, and implement continuous improvement initiatives across Amazon"s customer fulfillment network in the Northeast Region.