Customer Experience Manager Ryerson Inc.Customer Experience ManagerDowners Grove, IL$97,024–$145,536 / yearIn this position, you will guide and develop the customer experience team, analyze market trends, support strategic business planning, and collaborate with senior leadership to drive revenue and profitability. Cultivates business plans, marketing and sales programs and budgets based on developments in the marketplace, sales trends, competition, and business opportunities.
Customer Solutions Manager Linde plcCustomer Solutions ManagerIL$76,500–$112,200 / yearLG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet. Supporting the CEC in reaching productivity and service level goals for the department through monitoring of various daily reports and department planning including the monitoring of orders, monitoring cut and reschedules processed by CEC, etc.
Customer Service Manager Illinois Tool Works IncCustomer Service ManagerCarol Stream, IL$80,000–$100,000 / yearTasks (Description of main tasks): Effectively manage and develop a customer-facing and commercially aware attitude within the Customer Relationship Representative team responsible for processing sales orders for equipment, service work and parts; assessing incoming orders for accurate commercial and accounting details, electronic entry of order details, invoice generation and administration, write acknowledgment of orders to the customer and dispatch notification. Develop and publish metrics to track critical performance indicators in each area of the department and ensure the update and publishing of administrative information to the business (To-dos, lead-time tables, stock inventory, Start-up Report, discount analysis).
Customer Experience Manager Goodwill Industries of Southeastern Wisconsin, Inc.Customer Experience ManagerArlington Heights, ILFull timeRequired to stand for extended periods of time, required to hear and respond to warning devices on equipment, vision Required for while using computer keyboard and work with written and electronic information and to assess store and donation center operations, travel required. Responsible for customer service experience, donor service, staff productivity, troubleshooting, and proper cash controls with the flexibility to also monitor the production and donation operation as needed.
Customer Service Manager Sterling Engineering, Inc.Customer Service ManagerSchaumburg, IL$85,000–$90,000 / yearDue to an internal promotion, they are seeking a Manager of Customer Experience to step into a critical leadership role overseeing call center operations, order entry, and customer-facing support functions. This role is ideal for a strong people leader who thrives in a fast-paced manufacturing environment and enjoys driving operational excellence that directly impacts customer satisfaction and sales performance..
Customer Experience Manager YMCA of Metropolitan ChicagoCustomer Experience ManagerLake Zurich, ILOur teams provide valuable skills, knowledge, and passion that is essential to the contribution and positive impact in our communities, which is why we offer Y employees numerous perks and benefits, including: Competitive salaries reflecting your skills and experience. Partners with Community Hub leadership to operate facility opening/closing procedures, develop engagement events, ensure adequate staffing coverage, and serve as YMCA ambassador.
Customer Service Manager QC Industries, LLCCustomer Service ManagerWood Dale, ILThis role is responsible for overseeing day-to-day operations of a mid-sized call center environment, developing and coaching a high-performing team, and driving exceptional customer experiences in a complex, engineered-to-order (ETO) manufacturing environment. nVenia is a packaging machinery manufacturing and service organization widely known to have the widest selection of packaging technology under one roof and is dedicated to providing our distributors and end-users the highest quality product and support.
Customer Experience Manager - Illinois Mark43 IncCustomer Experience Manager - IllinoisILp>As a part of Mark43''s security measures all employees must: Engage in appropriate use of the company''s electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts. The main goals of the team are to foster product adoption and user satisfaction, assist with change management, capture and contextualize product feedback for our engineering and product teams, track issue resolution, explain new feature enhancements, drive renewals/expansions, and mitigate/prioritize any pain points before they become critical issues.
Customer Experience Manager Goodwill Industries Of Southeastern Wisconsin IncCustomer Experience ManagerBurbank, ILRequired to stand for extended periods of time, required to hear and respond to warning devices on equipment, vision Required for while using computer keyboard and work with written and electronic information and to assess store and donation center operations, travel required. This role includes managing Softlines, Front of House operations (shopper track, cash office functions), Purchased Goods for Resale (PGFR), merchandising, and seasonal sets.
Customer Experience Manager - Outlet Goodwill Industries Of Southeastern Wisconsin IncCustomer Experience Manager - OutletRomeoville, ILRequired to stand for extended periods of time, required to hear and respond to warning devices on equipment, vision Required for while using computer keyboard and work with written and electronic information and to assess store and donation center operations, travel required. This role includes managing Softlines, Front of House operations (shopper track, cash office functions), Purchased Goods for Resale (PGFR), merchandising, and seasonal sets.
NewBench Customer Experience Manager Goodwill Industries Of Southeastern Wisconsin IncBench Customer Experience ManagerEvanston, ILRequired to stand for extended periods of time, required to hear and respond to warning devices on equipment, vision Required for while using computer keyboard and work with written and electronic information and to assess store and donation center operations, travel required. Responsible for customer service experience, donor service, staff productivity, troubleshooting, and proper cash controls with the flexibility to also monitor the production and donation operation as needed.
Customer Service Manager Signode Industrial Group LLCCustomer Service ManagerSchaumburg, ILn /n /n Location: Masku, FinlandSummary: The Customer Service Manager leads, trains, and manages the Customer Service team to ensure required service, volume, and quality levels are attained. This role handles escalated concerns with professionalism and monitors day-to-day activities to provide outstanding customer service experience to internal and external customers.
NewCustomer Service Manager nVeniaCustomer Service ManagerWood Dale, ILThis job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13538151 **nVenia** **POSITION DESCRIPTION** **POSITION TITLE:** Customer Service Manager **REPORTS TO:** Vice President of Lifecycle Services **LOCATION:** Wood Dale, IL **DEPARTMENT:** Lifecycle Services **POSITION TYPE:** Regular Full-time **DATE:** June 2026 **FLSA STATUS:** ? This role is responsible for overseeing day-to-day operations of a mid-sized call center environment, developing and coaching a high-performing team, and driving exceptional customer experiences in a complex, engineered-to-order (ETO) manufacturing environment.
CUSTOMER SERVICE MANAGER Compass Group North AmericaCUSTOMER SERVICE MANAGERBloomingdale, IL$55,000–$65,000 / yearPerform the job functions of the Route Driver position, when needed, including driving a company vehicle over an established route to deliver products, render services, and fill and maintain vending and related equipment. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees.
NewCustomer Service Manager II - OCS- Belvidere, IL Compass Group North AmericaCustomer Service Manager II - OCS- Belvidere, ILBelvidere, IL$65,000–$68,000 / yearp>https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
Customer Service Manager Greif IncCustomer Service ManagerCarol Stream, IL$90,000–$153,200 / yearThe Customer Service Manager plays a critical role in supporting those priorities by developing high-performing teams, improving service processes, and ensuring timely and accurate communication with customers and internal partners. This role oversees customer service teams, drives operational performance, and ensures a high-quality customer experience aligned with Greif's commitment to service excellence, responsiveness, and long-term customer partnership.
Customer Service Manager FXI IncCustomer Service ManagerWest Chicago, ILp>Job Overview: The Customer Service Manager is responsible for leading the customer service team to ensure exceptional support for customers while maintaining efficient order management and communication processes. With our corporate headquarters, high-tech research and development facility, and multiple manufacturing locations in North America, FXI has built a culture of innovation and achievement that is recognized by customers, suppliers and peers.
NewCustomer Service Manager CirrusLabsCustomer Service ManagerWestmont, IL$80,000–$110,000 / yearAs a member of management, the Customer Service Manager's role regarding product safety and quality is broad in scope with responsibilities that include communicating Food Defense guidelines to staff and ensuring their usage, reporting safety and quality issues, enacting solutions and implementing pertinent procedures within the department as described in Food Defense Policy. Plan, coordinate and monitor the activities of the customer service team to maintain and enhance customer relationships as well as meet organizational and operational objectives.
Customer Service Manager Hobby Lobby Stores IncCustomer Service ManagerMcHenry, IL$15.75–$16.75 / hourIf you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you. The Customer Service Manager position is one of hourly store management.
AVP Customer Service Manager National Specialty Lending Old Second Bancorp IncAVP Customer Service Manager National Specialty LendingOakbrook Terrace, IL$69,000–$90,000 / yearManage Customer Service team phone activity by regularly monitoring and analyzing calls, understand customer service trends based on phone system and reports, and prepare weekly and monthly phone activity reports for management. The Customer Service Manager holds shared supervisory responsibility and plays a critical role in alleviating call volume pressure during all shifts while ensuring queue balance and service continuity throughout operating hours.
Customer Service Manager EDI StaffingCustomer Service ManagerWestmont, IL$80,000–$110,000 / yearAs a member of management, the Customer Service Manager's role regarding product safety and quality is broad in scope with responsibilities that include communicating Food Defense guidelines to staff and ensuring their usage, reporting safety and quality issues, enacting solutions and implementing pertinent procedures within the department as described in Food Defense Policy. Plan, coordinate and monitor the activities of the customer service team to maintain and enhance customer relationships as well as meet organizational and operational objectives.
Northwest Territory Sales Manager Geberit AGNorthwest Territory Sales ManagerDes Plaines, ILn Ability to encounter and work through a new problem and make a decision for a possible solution by applying knowledge and drawing parallels from previous situations.\n \nADDITIONAL COMMENTS\n \nCERTIFICATES, LICENSES, REGISTRATIONS\n\n None required\n \nPHYSICAL DEMANDS \n \nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Make sales and specification calls independently and with sales representatives on architects, plumbing contractors, engineers, wholesale distributors and showrooms to influence the specification of and sales of Geberit's range of products.\n \nProvide pre- and post-sales support to the aforementioned groups.
Call Center Sales Manager S and J PlumbingCall Center Sales ManagerArlington Heights, IllinoisWe’re looking for a high-performing Call Center & Sales Manager who can lead, coach, and develop a team that consistently converts opportunities into booked appointments, delivers exceptional customer experiences, and drives company growth. As our Call Center & Sales Manager, you’ll lead the customer service, dispatch, and AI-powered communication systems that help turn every customer call into an opportunity to earn trust, book appointments, and grow the business.
Business Engagement Manager Ryder System IncBusiness Engagement ManagerIL$55,000–$60,000 / yearp>" by Women in Trucking, one of Fortune Magazines Worlds Most Admired Companies https://newsroom.ryder.com/news/news-details/2020Fortune-Magazine-Names-Ryder-among-Worlds-Most-Admired-Companies-for-Eighth-Year-in-a-Row/default.aspx. We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized us with their Supplier Environmental Excellence Award http://www.businesswire.com/news/home/20220712005382enRyder-Receives-Verizons-Supplier-Environmental-Excellence-Award.
Customer Service Manager- East ASC Engineered Solutions LLCCustomer Service Manager- EastRomeoville, IL$90,000–$110,000 / yearASC Engineered Solutions' philosophy on compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Through effective leadership, this role will promote a culture that is consistent with the ASC organization while creating a team of highly engaged customer advocates to deliver a best-in-class customer experience.
Senior Customer Account Manager RJW Logistics GroupSenior Customer Account ManagerWoodridge, ILThe Senior Account Manager will assist with customer service-related questions, problems, issue resolutions as well as serve as an escalation point for the account managers if issues surpass their existing job knowledge. The position will report to the Retail Customer Service Manager and works closely with the Retail Customer Service Manager and Retail Customer Service Supervisor in developing, motivating, and training employees.
Retail Customer Service Manager RJW Logistics GroupRetail Customer Service ManagerWoodridge, ILJob Purpose: The Customer Service Manager of Retail Logistics will oversee the CSS Supervisor, CSS Lead, CSS Specialist and Customer Service Associates and Tracking / Tracing clerks in the department. Employment-At-Will: It is the Company's policy that all associates, other than those covered by a written individual employment or labor agreement with the Company that has been authorized in writing by the Company's Chief Executive Officer or Board of Directors, are not employed for any fixed term and are employed at the will of the Company for an indefinite period.
Customer Service Team Lead AptarGroup IncCustomer Service Team LeadCary, IL$75,000–$100,000 / yearThe Customer Service Team Lead for Beauty, North America will support our Cary, ETN and QRO Customer Service Teams and will be responsible for supervising Customer Service Analysts (CSAs) and/or projects and work closely with the sales, management and internal personnel to meet customer satisfaction expectations. Partner with other Team Leads and CS Manager to develop monthly training sessions for the CS team and identify opportunities to streamline work processes within customer service, working with other CS team leads to move identified initiatives forward.
General Manager- Sales Subsidiary Pella CorpGeneral Manager- Sales SubsidiaryGeneva, IL$150,000–$180,000 / yearPella is consistently recognized as a great place to work by Newsweek, Forbes and Glassdoor, having most recently been named to Americas Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes'' 2024 Best Employers for Women and Best-In-State Employer in Iowa. Develops and maintains an adequate understanding of Pella products, systems and sales processes in order to direct others, identify and maximize opportunities to meet customer needs, and grow the business through daily dispositions with direct reports and/or customers.
Store Manager Blufox Mobile- Round Lake Beach Blufox MobileStore Manager Blufox Mobile- Round Lake BeachHainesville, IL$65,000–$85,000p>Retail Store Manager • Bilingual Store Manager • Sales Manager • Wireless Manager • Telecommunications Manager • Retail Operations Manager • Customer Service Manager • Spanish Speaking Manager • Store Leader • Sales Leadership • Team Development • Retail Sales • Comcast Xfinity • Wireless Sales • Business Development • Performance Management • Customer Experience • Inventory Management • Recruiting • Training • Coaching. This is an opportunity to join one of the fastest-growing telecommunications retailers in the country, with operations across multiple states and continued expansion underway..
Store Manager BluFox Mobile- Evergreen Park Blufox MobileStore Manager BluFox Mobile- Evergreen ParkEvergreen Park, IL$65,000–$85,000p>Retail Store Manager • Bilingual Store Manager • Sales Manager • Wireless Manager • Telecommunications Manager • Retail Operations Manager • Customer Service Manager • Spanish Speaking Manager • Store Leader • Sales Leadership • Team Development • Retail Sales • Comcast Xfinity • Wireless Sales • Business Development • Performance Management • Customer Experience • Inventory Management • Recruiting • Training • Coaching. This is an opportunity to join one of the fastest-growing telecommunications retailers in the country, with operations across multiple states and continued expansion underway..
Store Manager Blufox Mobile- Cicero Blufox MobileStore Manager Blufox Mobile- CiceroCicero, IL$65,000–$85,000p>Retail Store Manager • Bilingual Store Manager • Sales Manager • Wireless Manager • Telecommunications Manager • Retail Operations Manager • Customer Service Manager • Spanish Speaking Manager • Store Leader • Sales Leadership • Team Development • Retail Sales • Comcast Xfinity • Wireless Sales • Business Development • Performance Management • Customer Experience • Inventory Management • Recruiting • Training • Coaching. This is an opportunity to join one of the fastest-growing telecommunications retailers in the country, with operations across multiple states and continued expansion underway..
Store Manager Blufox Mobile- South Skokie Blufox MobileStore Manager Blufox Mobile- South SkokieChicago, IL$65,000–$85,000p>Retail Store Manager • Bilingual Store Manager • Sales Manager • Wireless Manager • Telecommunications Manager • Retail Operations Manager • Customer Service Manager • Spanish Speaking Manager • Store Leader • Sales Leadership • Team Development • Retail Sales • Comcast Xfinity • Wireless Sales • Business Development • Performance Management • Customer Experience • Inventory Management • Recruiting • Training • Coaching. This is an opportunity to join one of the fastest-growing telecommunications retailers in the country, with operations across multiple states and continued expansion underway..
Store Manager Blufox Mobile- Dekalb Blufox MobileStore Manager Blufox Mobile- DekalbDeKalb, IL$65,000–$85,000p>Retail Store Manager • Bilingual Store Manager • Sales Manager • Wireless Manager • Telecommunications Manager • Retail Operations Manager • Customer Service Manager • Spanish Speaking Manager • Store Leader • Sales Leadership • Team Development • Retail Sales • Comcast Xfinity • Wireless Sales • Business Development • Performance Management • Customer Experience • Inventory Management • Recruiting • Training • Coaching. This is an opportunity to join one of the fastest-growing telecommunications retailers in the country, with operations across multiple states and continued expansion underway..
Store Manager Blufox Mobile- Burbank Blufox MobileStore Manager Blufox Mobile- BurbankBedford Park, IL$65,000–$85,000p>Retail Store Manager • Bilingual Store Manager • Sales Manager • Wireless Manager • Telecommunications Manager • Retail Operations Manager • Customer Service Manager • Spanish Speaking Manager • Store Leader • Sales Leadership • Team Development • Retail Sales • Comcast Xfinity • Wireless Sales • Business Development • Performance Management • Customer Experience • Inventory Management • Recruiting • Training • Coaching. This is an opportunity to join one of the fastest-growing telecommunications retailers in the country, with operations across multiple states and continued expansion underway..
Store Manager BluFox Mobile- Oak Lawn Blufox MobileStore Manager BluFox Mobile- Oak LawnOak Lawn, IL$65,000–$85,000Retail Store Manager • Bilingual Store Manager • Sales Manager • Wireless Manager • Telecommunications Manager • Retail Operations Manager • Customer Service Manager • Spanish Speaking Manager • Store Leader • Sales Leadership • Team Development • Retail Sales • Comcast Xfinity • Wireless Sales • Business Development • Performance Management • Customer Experience • Inventory Management • Recruiting • Training • Coaching. This is an opportunity to join one of the fastest-growing telecommunications retailers in the country, with operations across multiple states and continued expansion underway.
Store Manager Blufox Mobile- Glenview Blufox MobileStore Manager Blufox Mobile- GlenviewGlenview, IL$65,000–$85,000p>Retail Store Manager • Bilingual Store Manager • Sales Manager • Wireless Manager • Telecommunications Manager • Retail Operations Manager • Customer Service Manager • Spanish Speaking Manager • Store Leader • Sales Leadership • Team Development • Retail Sales • Comcast Xfinity • Wireless Sales • Business Development • Performance Management • Customer Experience • Inventory Management • Recruiting • Training • Coaching. This is an opportunity to join one of the fastest-growing telecommunications retailers in the country, with operations across multiple states and continued expansion underway..
Entry Level Customer Service Genesis Marketing Inc.Entry Level Customer ServiceBolingbrook, IL$36,400–$50,000 / yearQualifications for an Entry Level Customer Service Representatives: Ability to build rapport with clients easily. The primary responsibilities for an Entry Level Customer Service Representative are: Maintain records on customer interactions.
NewLicensed Salon Manager Sport Clips IncLicensed Salon ManagerArlington Heights, IL$52,000–$85,000 / yearp>Managers typically average $27-$34 hour (Including Base pay and tips).PLUS additional opportunities to earn Manager bonus incentives EVERY pay period! Managers typically average $29-$36 hour (Including Base pay and tips).PLUS additional opportunities to earn Manager bonus incentives EVERY pay period!
Director, North America Strategic Accounts (Remote) Broder Bros., Co.Director, North America Strategic Accounts (Remote)Bolingbrook, ILRemoteWe pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). Working collaboratively with the Strategic Account Inside Sales Manager, Strategic Account Managers, Account Service Representatives, and the SVP of Strategic Sales, the Strategic Accounts Director partners with various departments to design, implement, and manage effective customer solutions.
Licensed Assistant Salon Manager Sport Clips IncLicensed Assistant Salon ManagerGlenview, IL$30–$44 / hourp>Sport Clips Haircuts is looking for a motivated, talented Assistant Manager who is passionate about cutting hair, delivering an exceptional client experience, and helping build a high-performing, positive team culture alongside the Store Manager. As an Assistant Salon Manager, you will play a crucial role in the daily operations and development of team members (hair stylists) and of our salon as well as assist in creating a positive and welcoming environment for both our clients and our hair stylists team members.
Store Manager- Blufox Mobile Kildeer Blufox MobileStore Manager- Blufox Mobile KildeerKildeer, IL$65,000–$85,000p>Retail Store Manager • Bilingual Store Manager • Sales Manager • Wireless Manager • Telecommunications Manager • Retail Operations Manager • Customer Service Manager • Spanish Speaking Manager • Store Leader • Sales Leadership • Team Development • Retail Sales • Comcast Xfinity • Wireless Sales • Business Development • Performance Management • Customer Experience • Inventory Management • Recruiting • Training • Coaching. This is an opportunity to join one of the fastest-growing telecommunications retailers in the country, with operations across multiple states and continued expansion underway..
Director, In Store Macy's IncDirector, In StoreSkokie, ILWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, direct, manage, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; establish strategy for work; provide insight and decision support; direct and manage team to meet or exceed performance and behavioral expectations; address complaints from and resolve problems with colleagues.
FRONT END/LEAD CLERK The Kroger CoFRONT END/LEAD CLERKWheaton, ILSupport store management and customer service manager in maintaining a well-organized, clean, pleasant shopping environment at the check stands, front-end, Self Service Checkouts, Customer Service Center, Accounting Room and parking lot area. Improve Shopping Experience Progress Report, Customer Tracker, Associate Tracker, Cash Over/Short, CCG, ELMS utilization, Customer Comment Cards, FES Evaluations, Bob Audits, and Key Retailing Measurements.