UNKNOWN

FEED

Customer Success & Technical Account Expertise: Proven success in customer-facing account management or customer success roles within enterprise IT, data center environments, or SaaS/as-a-Service platforms, with a strong ability to manage complex, multi-stakeholder relationships. Cross-Functional Collaboration & Escalation Management: Demonstrated track record of orchestrating internal resources across engineering, support, sales, and executive teams to navigate critical escalations, execute account action plans, and drive joint growth initiatives.

YEAR

Everpure, Inc

Customer Success Manager

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This role owns the systems that equip coworkers to serve customers confidently at origination and throughout the life of a lease, and plays a direct role in improving retention, reducing delinquency, and modernizing how frontline and back office teams operate. Upbound Group (NASDAQ: UPBD) is a technology and data-driven leader in accessible financial solutions, serving millions of consumers through trusted brands including Acima®, Brigit, and Rent-A-Center®.

Acima Digital

Coworker Experience - Product Manager

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As a Mid-Market Customer Success Manager II, you will own a book of business comprised of our growing customer base, working day to day with Finance teams from CFOs to Accounting Managers to ensure they unlock the full value of Brex's solutions. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.

Brex Inc.

Mid-Market Customer Success Manager

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At six to twelve months, success looks like measurable growth in cross-channel revenue and store conversion, a unified retail experience customers can feel, and a roadmap that store operations, merchandising, and engineering trust and rally behind. Build and improve cross-channel experiences including buy online pick up in store, ship from store, store inventory visibility on product pages and search, and in-store returns.

CSC Generation Enterprise Inc

Product Manager, Retail Experience

FULL_TIME

CSC Generation

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Required Skills: Account Management, Active Listening, Communication, Customer Relationships, Customer Success, Empathy, Relationship Management, Retention Strategies, Sales, Training Delivery. Use AI tools (Claude, Copilot) as a force multiplier to draft communications, build templates, analyze adoption patterns, and create compelling ROI narratives.

Relativity ODA LLC

By transforming complex HR and compliance workflows into simple, intuitive experiences, we help public-sector organizations reduce friction, improve efficiency, and focus on what matters most: making a difference. For over 25 years, NEOGOV has been at the forefront of public-sector innovation, building technology that helps government and education organizations work smarter, move faster, and better serve their communities.

Governmentjobs.com Inc

Customer Service Manager

Your work will make risk moments clear and quick for the SMBs who rely on BILL to pay vendors, collect from customers, and manage spend, and will help analysts review cases faster and with fewer errors, so fewer legitimate customers get held up and fewer fraudulent accounts get through. Our Risk Product team owns both sides of that moment: the customer-facing Risk Experiences that explain what is happening and get customers moving again, and Risk Central, the fraud monitoring and case management platform that Risk Operations rely on to review alerts across AP, AR, and Spend & Expense.

BILL Holdings Inc

Product Manager - Risk Experiences

Onboard & Activate New Customers: Guide new customers through implementation and setup to ensure fast time-to-value and a smooth transition from sales. Be a Strategic Partner: Help customers understand how to best use Piston to reduce fuel spend, eliminate fraud, and track driver behavior.

Pear VC

Customer Success Manager - Piston

Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.

PulteGroup has been providing the American Dream of homeownership to families for almost 70 years. What started as a single home built and sold by the entrepreneurial spirit of an 18-year-old Bill Pulte, has grown into one of the country’s largest homebuilding companies. PulteGroup sells under many of the industry’s most recognized brand names and serves customers as they move through all phases of their lives. The Company operates in approximately 50 of the leading housing markets throughout the country.

PulteGroup Inc

Customer Care Manager II

Responsibilities Provide product support for customers after their first 90 days Engage with users who are experiencing issues to help resolve Educate clients on the Chargezoom platform features using GAAP best practices Provide clients with platform demos for specific features that may solve a pain point Ensure customers set their automations up in the most efficient way possible Identify gaps in the experience that causes confusion or possible churn Work proactively with customers who have decreased usage on the platform Collaborate with Product and Engineering team on escalations Requirements +2 years of customer-facing experience, preferably at a SaaS company Track record for building and nurturing relationships with multiple stakeholders and customers Thoughtful verbal and written communication through a variety of channels Passion for supporting customers and helping them achieve their goals Experience working in HubSpot CRM or Help Desk tools is a plus What Success Looks Like Ability to work in a very fast paced, ever changing environment Strong communication skills, both written and verbal Work from a place of empathy and patience, both internally and externally Must be coachable, willing to learn, and grow Strong collaboration and cooperation skills Confident and comfortable to share ideas and perspectives up stream Perks Wake up each morning proud of the place you work and the amazing companies you get to partner with Join the team at a time when you can help shape the future of the company Medical, Dental, insurance fully paid Employee Stock Options (be an owner in the company) A performance culture that rewards results and promotes those that perform, quickly Equipment provided to set up a successful work environment Engaging Team-building activities Being part of an organization that truly believes in promoting from within, at Chargezoom your growth potential is uncapped! Our mission is to simplify internal financial processes and enable main-street businesses to save time, money, and achieve their goals through our intelligently designed software products and accounting software integrations.

Chargezoom

Customer Success Manager (Support & Retention)

Cross-training in staffing and recruiting will help you support the branch where needed and develop a strong understanding of how caregiver hiring, scheduling, and client service work together. This is a home-care operations and service role for someone who communicates clearly, follows through, and stays organized when priorities change.

Happy To Help Caregiving

You'll be responsible for onboarding, managing, and expanding our commercial supply partnerships, comprised of parking operators and national real estate portfolios - including some of the largest REITs in the country. To learn more, here is what one of our investors wrote after leading Neighbor's Series A. We are searching for a Customer Success Manager to help continue building out our post-sale account management function and process.

Neighbor Storage, Inc.

PART_TIME

Provide hands-on help throughout all turn related tasks, including but not limited to moving furniture and appliances, assisting facilities team with punches, organizing high volume of resident trash and cleaning turnover units. Routine local travel is required to attend training classes, client visits, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

Cardinal Group Management&Advisory LLC

Resident Experience Manager

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. As a Service Manager, you won’t just be taking appointments—you’ll be the driving force behind customer satisfaction, team motivation, and shop success.

Midas

Experienced Automotive Service Manager

Responsibilities Act as the main point of contact and product expert during your clients first 30-90 days Engage with users during their prospecting journey to drive product adoption Onboard and educate clients on the Chargezoom platform Provide clients with platform tours and help them process their first transaction Ensure customers set their automations up in the most efficient way possible Identify gaps in the experience that causes confusion or prevents the user from moving forward Help develop and implement industry leading onboarding processes that delight new customers Collaborate with Growth and Product teams to provide feedback on opportunities and gaps Close small dollar value deals, by helping the customer through the process Requirements +2 years of customer-facing experience, preferably at a SaaS company Track record for building and nurturing relationships with multiple stakeholders and customers Thoughtful verbal and written communication through a variety of channels Passion for technology and driving product improvements Experience working in HubSpot CRM or Help Desk tools is a plus What Success Looks Like Ability to work in a very fast paced, ever changing environment Strong communication skills, both written and verbal Work from a place of empathy and patience, both internally and externally Must be coachable, willing to learn, and grow Strong collaboration and cooperation skills Confident and comfortable to share ideas and perspectives up stream Perks Wake up each morning proud of the place you work and the amazing companies you get to partner with Join the team at a time when you can help shape the future of the company Medical, Dental, insurance fully paid Employee Stock Options (be an owner in the company) A performance culture that rewards results and promotes those that perform, quickly Equipment provided to set up a successful work environment Engaging Team-building activities Being part of an organization that truly believes in promoting from within, at Chargezoom your growth potential is uncapped! Our mission is to simplify internal financial processes and enable main-street businesses to save time, money, and achieve their goals through our intelligently designed software products and accounting software integrations.

Customer Success Manager (Onboarding)

As a CTIO - Activation & Customer Success - Manager you will lead customer success work within our Internal Firm Services practice, supporting software and product innovation efforts that help clients adopt and use PwC solutions. In this role at PwC, you will help build client relationships, spot opportunities to expand adoption, and use technology and business insight to support successful outcomes across activation and customer success activities.

PwC’s accounting practice originated in London well over a century ago. As times changed and PwC expanded worldwide, our commitment to clients—like you—never wavered. With us, you’re always supported by a global network of more than 223,000 people in 157 countries with one goal: to help your business thrive.

PwC’s professional services include audit and assurance, tax and consulting that cover such areas as cybersecurity and privacy, human resources, deals and forensics. We help resolve complex issues and identify opportunities across these industries.

Let’s combine your ​aspirations with our world-class capabilities to achieve your goals.

Ctio - Activation & Customer Success - Manager

The Product Manager leads continuous product discovery and partners closely with Design, Engineering, Data, Delivery Management, and matrix partners throughout the product lifecycle to identify customer problems, validate opportunities and solutions, and deliver valuable experimentation and A/B testing, competitive insights, and industry trends to make informed product decisions and continuously optimize the experience. Minimum Experience and Qualifications: Bachelor's Degree in Computer Science/IT or related discipline with four (4) years of professional work experience in IT product management, IT project management or similar discipline; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous related work experience.

JetBlue Airways Corp

Product Manager Mobile Experience

Summary: The Global Offering Portfolio Asset Business Leader (ABL) will work directly with Global OP Leader and broader global OP leadership team advising and shaping an OP specific Asset Strategy that reflects the Global Offering Portfolio Leader's broader vision for that Offering Portfolio and that resonates across the global network. Establish a global OP Asset Leadership community: Establish a Leadership community to monitor the progress on assets, conduct due diligence on new assets and manage global support to the assets.

Deloitte Touche Tohmatsu Ltd

Asset Business Leader - Customer Offering Portfolio (Sr. Manager), Global Consulting Services

This isn't a company where you're the 400th CSM hire working a narrow slice of a mature product — you'll have outsized ownership, direct exposure to leadership, and the chance to help define what great customer success looks like here from an early stage. Fuel retail runs on infrastructure that hasn't meaningfully changed in decades — legacy POS systems, clunky payment rails, and processes that make even simple things (like onboarding a new location) harder than they should be.

Customer Experience Manager Jobs in Draper, UT

Customer Success Manager Everpure, Inc

Coworker Experience - Product Manager Acima Digital

Mid-Market Customer Success Manager Brex Inc.

Product Manager, Retail Experience CSC Generation Enterprise Inc

Product Manager, Retail Experience CSC Generation

Customer Success Manager Relativity ODA LLC

Customer Service Manager Governmentjobs.com Inc

Product Manager - Risk Experiences BILL Holdings Inc

Customer Success Manager - Piston Pear VC

Customer Care Manager II PulteGroup Inc

Customer Success Manager (Support & Retention) Chargezoom

Customer Success Manager Happy To Help Caregiving

Customer Success Manager Neighbor Storage, Inc.

Resident Experience Manager Cardinal Group Management&Advisory LLC

Experienced Automotive Service Manager Midas

Customer Success Manager (Onboarding) Chargezoom

Ctio - Activation & Customer Success - Manager PwC

Product Manager Mobile Experience JetBlue Airways Corp

Asset Business Leader - Customer Offering Portfolio (Sr. Manager), Global Consulting Services Deloitte Touche Tohmatsu Ltd

Mid-Market Customer Success Manager Piston Technologies

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