1,392 Results for

Customer Experience Manager Jobs in Delaware

Jobs

Dover, DE

Full time

strong>Floyd Megee Chrysler Dodge Jeep RAM is looking for an experienced Automotive Service Manager to join their dynamic service team.

At least 1-year previous service manager experience or 3+ years experience as a service advisor at a dealership.

16 days ago

New Castle, DE

$160,000–$240,000 / year

3 days ago

New Castle, DE

$90,000–$140,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. With a sizable workforce and extensive field operations, the company supports clients through system design, installation, and ongoing maintenance aimed at improving environmental control and operational efficiency.

3 days ago

Wilmington, DE

Remote

$99,000–$176,000 / year

div>BUSINESS CONTROLS MANAGER

WHAT IS THE OPPORTUNITY?

This position will work directly with the City National Bank's ("CNB") and Business Control Officer ("BCO") and Senior Business Control Manager for Consumer Banking and Lending Operations and will partner with the Risk Framework leadership team.

Contribute to the development of a robust risk culture, risk conduct, and risk literacy within the first line of defense, including design and implementation of preventive and detective controls relating to Consumer Banking and Lending Operations activities.

2 days ago

Wilmington, DE

Full time

The ideal candidate will have strong experience in Agile product delivery, fraud/banking domains, data analysis, and SDLC feature execution and a proven ability to translate complex business needs into actionable epics and user stories that drive on-time feature delivery. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

13 days ago

Wilmington, DE

$120,000–$150,000 / year
Temporary
Contractor

Demonstrated leadership ability with experience managing teams, delegating tasks, and driving projects from concept through execution . * Strong expertise in staging, lighting, audio, and video systems, including moving light repair, maintenance, and programming .

14 days ago

Lewes, Delaware

li>Utilizes the auto-scheduler system to update Front End associate availabilities, headcounts, and schedules to meet weekly business demands while achieving budgeted labor rates and sales per labor hour goals.

Operates front-end scanning equipment and register, performs all related check out procedures including properly bagging merchandise efficiently and placing merchandise in customer’s cart.

30+ days ago

Wilmington, DE

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).

30+ days ago

Dover, DE

li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

Wimington, Delaware

If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information ..

Cross-functional alignment and execution — drive shared ownership across CX, Commercial, Supply Chain, IT, Finance, and Data, and coordinate with peer Transformation Leaders to sequence initiatives without disrupting customers.

27 days ago

WILMINGTON, DE

$119,000–$206,000 / year

They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. This role is responsible for evaluating customer journeys across channels to uncover friction points, generate actionable insights, and drive improvements that deliver measurable customer and business outcomes.

19 days ago

Wilmington, DE

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. This includes modernization of existing assets, developing and integrating new capabilities and features, and driving next-gen thinking in how we engage and acquire our customers.

30+ days ago

Remote

$160,155–$177,950 / year

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. The Senior Manager is accountable for end-to-end execution of agent and member digital sales and service experiences within CSAA personal lines, ensuring consistent, high-quality delivery across distribution channels (AAA club agency, independent agency, direct, and alternative platforms).

30+ days ago

Wilmington, DE

Remote

Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

30+ days ago

Dover, DE

p>Your role in our success:

The Manager, Customer Service leads day-to-day customer service operations through a hybrid support model that includes an internal Resolution Team and an external BPO (Business Process Outsourcing) partner responsible for managing the primary customer contact center. This role is accountable for service delivery, customer experience, operational performance, and business continuity across voice and digital support channels, including oversight of the internal Resolution Team, emergency response team, and BPO partner.

6 days ago

Newark, DE

Christiana Care is Delaware"s largest healthcare provider and serves as a regional leader in advanced medical treatments and patient centered care, making a tangible impact on thousands of lives everyday. The role will include patient rounding, quality assurance activities, host/hostess development/management, and driving an exceptional dining experience for their patients.

30+ days ago

New Castle, DE

$104,000–$110,000 / year

ul>

Operational Excellence: Oversee the end-to-end lifecycle of high-value assets, including shipping, receiving, tracking, coordinating / managing logistics for unique situations, collateral swaps, and meticulous inventory management.

Were looking for a Manager, VIP Customers and High-Value Safe for the PSA Vault to lead and oversee the operational process and on-site tactical execution for our high-net-worth clients.

30+ days ago

Delaware

Brown%40greif.com%7C29ecf3b35a004db4267608dd44a014e4%7Caa0b3892709c45e683f320b4b620d98a%7C0%7C0%7C638742176546497751%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=0hs7cWtiZKWouJFpeTPP5GWUl0MAGJOBdH6LYM%2Bw8Mw%3D&reserved=0" rel="nofollow noopener noreferrer" target="_blank">Contact Us - Greif.. This role oversees customer service operations, develops and coaches high-performing teams, and partners cross-functionally with Sales, Supply Chain, Operations, Finance, and other business functions to ensure timely and effective resolution of customer needs.

30+ days ago

p>Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

7+ years of experience or equivalent expertise in leading cross-functional teams to drive product innovation and lifecycle management in a financial services environment.

12 days ago

Newark, DE

30+ days ago

Delaware, DE

Remote

$94,000–$122,000 / year

Youll report to the Senior Manager, Vault Operations & Customer Experience and work remote, with preference for remote candidates who are within a commutable between our East Coast offices (Jersey City, NJ and New Castle, DE). We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions.

30+ days ago

$190,800–$300,300 / year

As an Oncology Customer Team Leader (CTL), you will manage and lead a team of Oncology Sales Representatives/Specialists that engage with customers to uncover and address their needs, and educate key stakeholders about our oncology products, and communicate to the broader oncology community.

Collaborate with Oncology Sales organization, including peer CTLs, Key Account Managers, and the extended team including alliance partners to ensure a cohesive customer experience and effective sales execution.

7 days ago

Wilmington, DE

Example strategic initiatives could include delivering a "path to credit" for new and existing new-to-credit customers; enabling "better together" experiences by removing friction from digital account opening for new-to-bank customers applying for deposit and credit simultaneously (e.g., dual-app); and optimizing a "path to investing" across digital, marketing, and field behaviors for segments such as Emerging Affluent, Starters, and Teens. As a Product Manager Senior, Vice President within Customer Segment Deepening, you will have a unique opportunity to define strategy and drive measurable results at the intersection of Customer Segment General Managers, cross-LOB partners (e.g., Card, Auto, Wealth), and Channels (e.g., digital, marketing, branch).

30+ days ago

Rehoboth Beach, DE

Address underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.

30+ days ago

$54,095–$155,538 / year

Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues. A RN who resides in a compact state is required to have an active multistate license through the Nurse Licensure Compact (NLC), allowing practice across participating states with one license.

13 days ago

Lewes, DE

The Pro XM upholds all company policies and champions a safe working environment by correcting hazards, ensuring associates complete safety training, and working safely to protect themselves, co-workers, and customers. Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience.

30+ days ago

Newark, DE

Confer with customers by telephone or in person to provide information about products and services, cancel accounts, or obtain details of complaints. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

18 days ago

$46,988–$122,400 / year

p>The Pharmacy Benefit Management Client Experience Manager examines sales, account management, and business retention metrics for products and services, in order to support profitable growth and other business objectives. This person controls strategic business plans for accounts and customer relationships, focusing on revenue growth, member retention, and achievement of financial objectives.

2 days ago

p>If you have a proven track record in automotive finance and are looking for more income, stability, and long-term growth, this is your opportunity to advance your career with a respected, growing dealership group.

The Hertrich Family of Dealerships is seeking an experienced Automotive Finance Manager (F&I) to join our high-performing sales and leadership team.

6 days ago

$172,100–$286,800 / year

digital design, content design, information design, prototyping, etc.) Deep Expertise and ability in: Innovates Inspires Followers Develops Talent Supervisory/Managerial Responsibilities: No. of Staff - 4 - 7 Broader enterprise remit in that the position sets and/or executes design strategy across businesses and manages larger spans of control Education and Experience Required: Bachelor's degree and a minimum of 9 years of relevant work experience, or in lieu of a degree, a combined minimum of 13 years' higher education and/or work experience, including a minimum of 9 years' relevant experience Minimum of 3 years' managerial, supervisory, and/or work leadership experience Strong verbal and written communication skills Strong presentation skills Experience creating and presenting design artifacts for diverse stakeholder groups Strong facilitation skills Strong collaboration skills Experience facilitating workshops with diverse participants Experience leading the planning and executing of work in accordance with a defined plan Knowledge of change theory and change management practices Education and Experience Preferred: Relevant advanced degree or certification Minimum of 10 years' relevant experience Financial services experience Familiarity with pertinent online collaborative tools Experience leading and directing others within a design space.

Overview: Manages a team of designers (and cross‑discipline partners as needed) who use human-center design practice to research, and design comprehensive customer journeys, employee experiences and digital products that deliver cohesive end‑to‑end value.

30+ days ago

Wilmington, DE

$48,416–$79,541.75 / year

The Assistant Branch Manager will partner with the Retail Office Manager in directing activities within the branch to accomplish sales and service objectives to enhance customer relationships and attract new customers while maintaining the current customer base. WSFS Bank will only consider candidates who are presently authorized to work for any employer in the United States and who will not require work visa sponsorship from WSFS Bank now or in the future in order to retain their authorization to work in the United States.

30+ days ago

New Castle, DE

From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. You'll also:

Collaborate with transverse teams and helpful colleagues ,
Work with cutting-edge digital platforms like Parts 360, Customer Service Cockpit, and StationOne to drive operational excellence and digital adoption.

30+ days ago

Wilmington, DE

$100,100–$204,490 / year

2 days ago

Wilmington, DE

$100,100–$204,490 / year

p>In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

2 days ago

Lewes, DE

AGM Share Dealing Services Shareholders' Enquiries Unsolicited Telephone Calls Identity Theft Preference Shareholders American Depositary Receipts Analysts Company Advisers FAQs Share Purchase Transactions Major Shareholders. Civil Engineering Construction Ground Engineering Highways Services and Asset Management Mechanical and Electrical Engineering Project Finance Rail Engineering Specialist services Utilities Integration.

19 days ago

Wilmington, DE

p>We're looking for a General Manager of Fleet Customer Services to lead, inspire and manage the operational performance of our large award-winning Customer Services function, ensuring we deliver outstanding service to our customers while working in close collaboration with key internal and external stakeholders and our Sales and Account Management teams covering Corporate, Strategic, Direct and Intermediary customer bases.

Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover, so you can select the benefits that matter to you.

15 days ago

Wilmington, DE

$110,000–$221,650 / year

p>This leader will manage a high impact team of 7 (4 full time employees and 3 contractors) and partner closely with Marketing, Credit Policy, Risk, Product, Data Science, and external vendors to ensure campaigns are delivered with precision, compliance, and measurable business impact.

We are seeking a senior, strategic analytics and campaign delivery leader to head Cards and Lending campaign execution and analytics across Consumer Card, Business Card, Unsecured Installment Loans (UIL), HELOC, and Mortgage products.

30+ days ago

Dover, Delaware

li>Address underperforming metrics related to the store’s services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.

16 days ago

WILMINGTON, DE

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

28 days ago

Wilmington, DE

Remote

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30+ days ago

$64,678–$72,000 / year

Imagine Learning is proud to offer diversity, equity, and inclusion (DEI) workplace initiatives, including the DEI employee council, annual DEI conference, employee resource groups, and other opportunities for employees to connect with and support DEI initiatives throughout the year. We're shaping the future of learning through our Curriculum-Informed AI approach - technology that understands instructional context, respects educator judgment, and transforms how teachers personalize learning at scale to unlock each student's potential.

30+ days ago

Dover, DE

A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.

30+ days ago

Dover, DE

p>For more information about benefits, click here (https://ryder.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=4022345&hashed=256118533) to download the comprehensive benefits summary.

Current Employees :

If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

30+ days ago

New Castle, Delaware

ul>

Operational Excellence: Oversee the end-to-end lifecycle of high-value assets, including shipping, receiving, tracking, coordinating / managing logistics for unique situations, collateral swaps, and meticulous inventory management.

We’re looking for a Manager, VIP Customers and High-Value Safe for the PSA Vault to lead and oversee the operational process and on-site tactical execution for our high-net-worth clients.

30+ days ago

Wilmington, DE

Demonstrated ability to determine key business issues and risks, complete analysis and develop action plans that are multi-faceted in nature and include both process and system components. Responsibilities include the development of an effective relationship with Sales and brokers, management of the implementation team associates, reporting, issue resolution and identification of process and resource improvement opportunities.

29 days ago

The CSM takes ownership of Cornerstone's relationship with the client business process owner, providing counsel and guidance aimed at ensuring their value realization and successful experience with the Cornerstone Products.

The Customer Success Manager (CSM) is responsible for supporting the client's adoption and continued satisfaction with the Cornerstone OnDemand Talent Management solutions.

30+ days ago

Wilmington, DE

Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

21 days ago

Wilmington, DE

$98,500–$172,700 / year

p>About the Role:

The Manager, Customer Success is responsible for leading a specialized team of professionals on the CT Corporate Staffing Team supporting independent director, trustee, and contract agency appointments. This role oversees service delivery, operational performance, and client experience across high-touch, complex engagements that are critical to corporate governance and compliance.

9 days ago

Newark, Delaware

ul>

Responsible and accountable for Commercial and Industrial Fuel Cell deployments requiring direct and/or indirect management of the following:

Following Customer Contract execution, define the baseline schedule and execution strategy to deliver SOW to client. Our cutting-edge solutions enable unparalleled “time-to-power” capabilities, reliability, and sustainability, ensuring our customers remain ahead in a world where soaring energy demand and intensifying energy scarcity are rapidly becoming the new norm.

30+ days ago

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Customer Experience Manager Jobs in Delaware

63689 Automotive Service Manager Floyd MeGee Motor Company

Tax partner OR (Step-up) Senior Tax Manager Jobot

BAS/HVAC Controls Project Manager Jobot

Business Controls Manager City National Bank

Product Manager / Analyst BC Forward

Senior Entertainment Project Manager Synerfac Technical Staffing

Assistant Customer Experience Manager Weis Markets

Customer Experience Manager Five Below Inc

Part-time Customer Experience Mgr The Michaels Companies Inc

Global Customer Experience Transformation Manager EKC Advanced Electronics USA

Lead Product Manager, Customer Experience (CX) Journey Intelligence Wells Fargo & Co

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