UNKNOWN

FEED

Experience with SQL, data visualization tools, and cloud-based analytics platforms highly preferred (Snowflake, Databricks, Redshift, BigQuery)\n ETL experience\n Experience implementing production business intelligence solutions\n Startup experience\n \nAdditional Job details\n \nThe base salary range for this position is $100k - $125k annually.\n \nCompensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. This role is critical for ensuring our customers maximize the value they derive from our platform, with a direct focus on improving Net Dollar Retention (NDR) through strategic account management and growth initiatives.\n \nThis is an in-office role based out of the San Francisco office.\n \nKey Responsibilities:\n\n Strategic Account Management: Build and maintain strong relationships with decision-makers and influencers within our customer base, with a focus on high-value accounts.\n

YEAR

Sigma Computing Inc

Commercial Customer Success Manager - SF

linkup_via_bold

Key responsibilities include working directly with company leaders, sales, finance, marketing, product, clinical team members and practice managers to understand the customer journey through key metrics. Oma Fertility is a network of fertility clinics located across the United States that provides medical, financial, and emotional support throughout a patient’s fertility journey.

Oma Robotics

Customer Success Manager

ea_via_bold

Were looking for a hands-on, sales-driven General Manager who will lead the studio to success by building a high-performing team, growing revenue, and ensuring every client receives an exceptional experience. We deliver expert-guided, science-backed modalities like cryotherapy, IV drip therapy, red light therapy, and moreall designed to help our clients feel better, look better, and do more of what they love.

See Job Desciption

General Manager

sourcestack_via_bold

Familiarity with cloud or container technologies such as Kubernetes and Docker, application security concepts such as static application security testing (SAST) and dynamic application security testing (DAST), or cloud platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure. This is a people leadership role with broad scope: you will develop talent, strengthen customer relationships, and partner across Sales, Product, Engineering, and other teams so customers are supported through growth, change, and escalation.

GitLab Inc

Manager, Customer Success

Executive Management & ROI-Driven Engagement: serve as the ultimate point of accountability for Signature Success delivery, driving renewals and expansion by orchestrating executive-level partnerships and quantifying the tangible ROI of the Salesforce investment. Complex Incident Governance: Provide executive leadership and crisis governance during major incident, managing high-pressure communications and human-agent interventions to protect the customer's mission-critical operations.

Salesforce.com, Inc.

Customer Success Manager, Director - Retail

Salesforce Inc

In this role, you'll onboard, train, and support the adoption of Ashby with customers across the region, partnering closely with a talented group of seven CSMs on the Americas Mid-Market team to shape how we serve companies ranging from high-growth startups to public enterprises. If the idea of getting in the weeds with a customer about the nuance between a time in process report and a time to hire report feels too granular, or project managing a workflow change for offer approvals feels “beneath you”, this job isn’t going to be for you.

Ashby

Mid-Market Customer Success Manager - America

6+ years in Customer Success, Strategic Account Management, or Enterprise SaaS with ownership of renewals, expansion revenue, and a portfolio of high-value enterprise accounts. Teams at Ramp, Notion, and leading AI labs use Juicebox to power their hiring, alongside 5,000+ customers from early-stage startups to Fortune 500 companies.

Juicebox

Enterprise Customer Success Manager

As orbital activity accelerates and threats grow more complex, LeoLabs is a trusted partner for Space Domain Awareness, Space Traffic Management, and Satellite Operations for top-tier space operators and allied defense organizations. You will partner with Sales during pursuit efforts to shape mission-aligned solutions, then lead onboarding, training, and operational enablement to ensure customers achieve measurable outcomes.

LeoLabs, Inc.

Customer Operations & Pre-Sales Enablement Manager

Industry and Product Knowledge: Stay up-to-date with industry trends, competitive landscape, and product developments to provide informed guidance to clients and internal teams. Upsell and Cross-sell Opportunities: Identify and pursue expansion opportunities within existing accounts, working closely with the sales team to develop and execute account growth strategies.

Kaizen Stackup

You've run or played a key role in enterprise software rollouts, with 3–5 years of client-facing experience in customer success, implementation or management consulting, ideally in a complex, expert-driven industry. As Customer Deployment Manager, you'll own that journey for some of our most important customers: large engineering consultancies with many offices, hundreds of engineers, and a long list of stakeholders who all need to say yes.

Endra

Customer Deployment Manager

Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states. You will serve as a strategic partner to multiple stakeholders, guiding adoption, proactively managing renewals, and identifying opportunities to expand OpenLoop's solutions in alignment with client goals.

OpenLoop Health Inc

Senior Customer Success Manager

What Youll Do: Own the crown-jewel portfolio: Serve as the end-to-end owner and executive-sponsor counterpart for OpenLoops most strategically consequential enterprise accounts - accountable for retention, multi-year expansion, and long-term partnership. Proven at the Principal tier: 8-12+ years in enterprise Customer Success or Account Management (B2B SaaS/platform preferred), including prior Strategic/Principal CSM or Strategic Account Director experience with multi-year revenue ownership.

Strategic Customer Success Manager

Work cross-functionally as a core partner to the Executive Advocacy Manager, References Manager and Groundbreakers Advocacy Manager to source candidates from the reference and advocacy pipelines, and to product marketing to align stories with launches, campaigns, and sales priorities. You will partner closely with customers, account teams, and product marketing to uncover compelling stories and turn them into polished, high-impact content while using AI tools to move faster and produce more without sacrificing quality.

Seismic Software Inc

Senior Customer Stories Manager

Serve as a trusted energy advisor , guiding customers on PPA/VPPA portfolio management, invoice and settlement validation, generation forecasting, availability and production guarantees, and REC/EAC management. Bonus: exposure to real-time energy markets, dispatch optimization, battery storage, or energy trading; a background in energy advisory or asset management; or experience helping stand up a customer success function.

Verse

GreenHouseAPI

Work comfortably with dashboards and back-end systems to track usage trends, guide data-driven conversations, and assist customers in interpreting operational insights, fixing deployment issues, trouble shooting problems. You will act as a strategic advisor and relationship manager for a portfolio of key clients, helping them onboard successfully, adopt the platform fully, and achieve measurable business outcomes.

Dexory

Customer Success Manager - US (West Coast )

Teams at Ramp, Notion, and leading AI labs use Juicebox to power their hiring, alongside 5,000+ customers from early-stage startups to Fortune 500 companies. We are on the path to $100M in ARR with 20%+ monthly growth , powering thousands of searches every day and making Juicebox one of the fastest-growing AI SaaS companies in the world.

You'll own a portfolio of accounts across some of the most forward-thinking companies in logistics and supply chain — serving as their trusted advisor, strategic partner, and internal champion. You'll collaborate closely with product and engineering teams to ensure customer needs shape what we build — but your north star is always the customer relationship and their outcomes.

BackOps

The Customer Success Manager owns the ongoing relationship with our defense and aerospace customers after they go live on Atomus Aegis — keeping them secure, compliant, and successful. Guide customers through the NIST 800-171 and CMMC Level 2 lifecycle, translating technical controls into clear business outcomes.

Atomus

ADAPTED_NOW

Responsibilities: Collaborate with marketing leadership on content strategy for Acrobat's AI features, assisting in brainstorming campaign concepts, partnership activation ideas, and audience-specific marketing approaches. Develop messaging frameworks that translate product functionality into clear customer value, showing target audiences how Acrobat fits into and improves their day-to-day work.

Customer Experience Manager Jobs in California

Commercial Customer Success Manager - SF Sigma Computing Inc

Customer Success Manager Oma Robotics

General Manager See Job Desciption

Manager, Customer Success GitLab Inc

Customer Success Manager, Director - Retail Salesforce.com, Inc.

Customer Success Manager, Director - Retail Salesforce Inc

Mid-Market Customer Success Manager - America Ashby

Enterprise Customer Success Manager Juicebox

Customer Operations & Pre-Sales Enablement Manager LeoLabs, Inc.

Enterprise Customer Success Manager Kaizen Stackup

Customer Deployment Manager Endra

Senior Customer Success Manager OpenLoop Health Inc

Strategic Customer Success Manager OpenLoop Health Inc

Senior Customer Stories Manager Seismic Software Inc

Customer Success Manager Verse

Customer Success Manager - US (West Coast ) Dexory

Customer Success Manager Juicebox

Customer Success Manager BackOps

Customer Success Manager Atomus

Customer Marketing Manager SGA Inc.

Similar Job Searches

Stand out to leading employers.