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The Senior Customer Enablement Manager provides operational support and oversight across the customer account, acting as a direct link between Global Customer Management (GCM), the customer, and regional and local DSV operations. The Senior Customer Enablement Manager will partner closely with operations leadership to ensure priorities are understood, performance expectations are met and risks or issues are proactively managed and escalated.

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DSV Road Transport

Senior Customer Enablement Manager, Gcm, Customer Enablement

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Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly.

Cavco Industries Inc

Customer Service Zone Manager

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Founded in 2012, we're revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. Provide essential marketing support by answering questions, creating collateral from templates including listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests.

Compass Inc

Agent Experience Manager

Ensure team prepares and delivers product messaging in an effort to highlight our solutions value proposition using techniques including whiteboard and presentations, product demonstrations, white papers, trial management and Requests for Information (RFI) response documents. Support your team's partnership with reCAPTCHA Sales and Google Cloud teams to identify and qualify business opportunities, understand customer technical and compliance objections, and develop a strategy to resolve technical blockers.

Google LLC

Customer Engineering Manager, Google Cloud Fraud Defense, Google Cloud

Compensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees: If you are a current employee at Ryder, please click here ( https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld ) to log in to Workday to apply using the internal application process.

Ryder System Inc

Customer Logistics Manager - Dedicated Transportation (Sun-Thurs Overnight)

The Customer Fulfillment & Inventory Manager reports to the Division Director of Operations and leads stockroom (distribution center satellites) and fulfillment operations to ensure accurate, timely, and cost-effective delivery of both garment and non-garment products. As part of the plant leadership team, this leader will partner closely with Production, Service, and Supply Chain teams using our ERP system to improve inventory accuracy, manage products, and ensure consistent fulfillment across the organization.

UniFirst Corp

Customer Fulfillment & Inventory Manager - UniFirst

This role sits at the intersection of engineering, architecture, and business, partnering daily with Engineering leaders, Solution Architects, business stakeholders, and finance partners to turn strategy into executable roadmaps across the business units we support. As the Manager of Engineering Program Management for Customer Systems, you will lead a team of Engineering Program Managers delivering complex, multi-year platform initiatives across a global contact center footprint.

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<h3 style="color: #ffffff; font-size: 16px; font-weight: normal;">We bring amazing people together to make amazing things happen.</h3>
<p>We’re a diverse collection of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. The people who work here have reinvented entire industries with the Mac, iPhone, iPad, and Apple Watch, as well as with services, including iTunes, the App Store, Apple Music, and Apple Pay. And the same passion for innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it.</p>
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<h3 style="color: #666666; font-weight: 500;">About Apple</h3>
<p>There’s a place here for every kind of brilliant.
Everyone here is an innovator, or an innovator-to-be, no matter what your team or your role. So bring your passion, courage, and original thinking and get ready to share it, because every new product, service, or feature we invent is the result of people working together to make each others’ ideas stronger. Innovation at this level depends on people who represent the variety of the human experience and inspire us with their own fresh perspectives. Together, we’ll do amazing work that can make a difference in people’s lives. Including your own.

<a href="https://www.apple.com/jobs/us">Learn more about working at Apple.</a>
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Apple Inc

Manager, Engineering Program Management - Customer Systems

From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions. As our Customer Service Manager II, you'll support HID's success by: Leading daily operations, including forecasting capacity, prioritizing work, managing team coverage, and ensuring timely, accurate customer responses.

Assa Abloy AB

Customer Service Manager

Act as a conduit between customers and internal teams, gathering customer feedback, documenting feature requests, and proving client insights to our Engineering and Product teams to enable continuous improvement of our product roadmap. A proven track record of creating and maintaining deep, lasting relationships with customers is a must, as you’ll be dealing with technical and complex issues while creating excitement and loyalty with EliseAI’s customers.

EliseAI

Customer Success Manager | Housing

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Experience with Salesforce, You align with the demonstrated values that have made Ninja great: Curiosity, Integrity, Kindness, Humility, Innovation, and are committed to reinforcing and growing this mindset on your teams. Set and maintain KPIs and performance targets, conduct regular performance reviews and check-ins, and create development plans to boost team skills and growth, supported by continuous training and resource sharing.

NinjaOne

Manager, Customer Success

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From company-wide volunteer days to events like our Q2 Homecoming Week—featuring learning, community service, and culture-building experiences—we create opportunities to connect, grow, and make an impact. Serve as the client’s advocate across Q2, ensuring priorities, issues, and requests are effectively communicated and addressed by the appropriate internal teams, with escalation to leadership when necessary.

Q2 Software, Inc

Senior Customer Success Manager

Q2 jobs

We are looking for a highly experienced strategy and operations professional to play a pivotal role in shaping the transformation across Proofpoint's Customer Office - encompassing Customer Success, Renewals, Support, and Managed & Professional Services. The selected candidate will drive data analysis to inform strategic decisions, evaluate new investment opportunities, analyze performance of newly launched programs and enable operational excellence across all post-sale functions.

<p><iframe src="https://www.youtube.com/embed/uXs1EdjODHs" width="560" height="315" frameborder="0" allowfullscreen="allowfullscreen"></iframe></p>
<p>Proofpoint, Inc. (NASDAQ:PFPT) is a leading cybersecurity company that protects organizations&rsquo; greatest assets and biggest risks: their people. With an integrated suite of cloud-based solutions, Proofpoint helps customers around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber attacks. Leading organizations of all sizes, including more than half of the Fortune 100, rely on Proofpoint to mitigate their most critical security and compliance risks across email, the cloud, social media, and the web. No one protects people, the data they create, and the digital channels they use more effectively than Proofpoint.</p>
<p>If you&rsquo;re looking for a customer-focused, driven-to-win organization with leading-edge products, you&rsquo;ll find many exciting reasons to join our team. We believe in hiring smart, motivated, problem-solvers to cultivate a culture of collaboration and appreciation. We are an international company with locations in North America, EMEA and APAC, with each location contributing to our culture.</p>

Proofpoint Inc

Strategy & Business Analysis Senior Manager, Customer Office

You'll oversee a growing team of frontline representatives, guide operational excellence, and help build a world-class support experience from the ground up. Are you passionate about leading high-performing teams and delivering exceptional customer experiences?

OperationsArmy

Customer Service Manager | Remote (U.S. based only) | Full-time

Required Skills: Account Management, Active Listening, Communication, Customer Relationships, Customer Success, Empathy, Relationship Management, Retention Strategies, Sales, Training Delivery. Use AI tools (Claude, Copilot) as a force multiplier to draft communications, build templates, analyze adoption patterns, and create compelling ROI narratives.

Relativity ODA LLC

Customer Success Manager

The ideal candidate has experience managing 100+ accounts in a high-volume, tech-enabled Customer Success role, is comfortable using technology and automation to extend their reach, and brings strong interpersonal skills to handle escalations effectively. Rather than driving every touchpoint yourself, you will manage and continuously improve automated, self-serve processes for onboarding, cadence, support, renewal, and expansion, stepping in personally where accounts need attention, such as inactivity triggers, escalations, or renewal risk.

Portside

Providing advanced fuel-dispensing equipment, including clean energy solutions, systems and payment, automatic tank gauging and wet stock-management solutions, DFS comprises the product brands of Wayne Fueling Systems, OPW Fuel Management Systems, ClearView, Tokheim, ProGauge, Fairbanks, LIQAL, AvaLAN, and Bulloch Technologies. As a team leader, you will manage a group of product line specialists focused on delivering an exceptional customer experience for varying products: Media and Marketing Platforms, Remote Diagnostic Tools, Fleet Fueling Management Systems, Point of Sale Terminals, Tank Management Solutions, EV Charging management and more.

Dover Corp

Senior Manager, Customer Success

Location-Hybrid in Tampa, FL or Austin, TX- (In the office 4 days per week Mon, Tues, Thurs, & Friday) WhatYou’llbe Doing You willbe responsible forgrowing your individual book of business within your portfolio of existing accounts . As the Customer SuccessManageryou will be the expert in best practices and product adoption negotiating contracts and offeringadditionalproducts and services to help the customer recognize the benefits ofNinjaOne’sSolutions while growing and maximizing profit for the company.

Summary of Role: We are seeking a highly motivated Customer Service Operations Manager to lead customer fulfillment and operational support activities while driving continuous improvement across order management, billing, inventory, and cash management processes. About GlobalFoundries: GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world's most inspired technology companies.

GlobalFoundries Inc

Sr. Section Manager - Customer Service

Pella is consistently recognized as a great place to work by Newsweek, Forbes and Glassdoor, having most recently been named to America's Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes'' 2024 Best Employers for Women and Best-In-State Employer in Iowa. This role is responsible for creating the operating model, establishing governance, leading cross-functional execution, managing launch activities, and building the processes, partnerships, and performance measures needed to scale a new business capability.

Pella Corp

Customer Enablement Program Manager

The Customer Success Manager will analyze consumption reports, manage service delivery workflows, and maintain effective communication with customers and internal teams to ensure a positive customer experience and foster trust. The Customer Success Manager - Microsoft is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic customer success reviews.

<p>Constantly growing in response to the needs of our customers in all sectors and verticals, SHI has transformed itself from a $1 million "software-only" regional reseller into a $8.5 billion global provider of information technology products and services. Dynamic, scalable, innovative solutions delivered with world-class customer support have made SHI the complete IT hardware, software and professional services solution provider it is today.</p>
<p>Under the guidance of our current ownership for nearly 30 years, SHI has never been faced with a merger or acquisition that could distract us from supporting our customers. Remaining focused on the job at hand has allowed us to forge long-term relationships with the clients and OEM partners who remain our most loyal and ardent supporters. The most important metric by which success can be measured - the rate at which we retain our customers - is 99%, ranking SHI among the highest in our industry or any other!</p>

Customer Experience Manager Jobs in Buda, TX

Senior Customer Enablement Manager, Gcm, Customer Enablement DSV Road Transport

Customer Service Zone Manager Cavco Industries Inc

Agent Experience Manager Compass Inc

Customer Engineering Manager, Google Cloud Fraud Defense, Google Cloud Google LLC

Customer Logistics Manager - Dedicated Transportation (Sun-Thurs Overnight) Ryder System Inc

Customer Fulfillment & Inventory Manager - UniFirst UniFirst Corp

Manager, Engineering Program Management - Customer Systems Apple Inc

Customer Service Manager Assa Abloy AB

Customer Success Manager | Housing EliseAI

Manager, Customer Success NinjaOne

Senior Customer Success Manager Q2 Software, Inc

Strategy & Business Analysis Senior Manager, Customer Office Proofpoint Inc

Customer Service Manager | Remote (U.S. based only) | Full-time OperationsArmy

Customer Success Manager Relativity ODA LLC

Customer Success Manager Portside

Senior Manager, Customer Success Dover Corp

Customer Success Manager NinjaOne

Sr. Section Manager - Customer Service GlobalFoundries Inc

Customer Enablement Program Manager Pella Corp

Customer Success Manager - Microsoft SHI International

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