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Basic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. You will lead cross-functional teams to build seamless, high-confidence travel experiences-whether that's optimizing the flight booking funnel, expanding our luxury hotel collection, or innovating on post-booking disruption services.

YEAR

Capital One Financial Corp

Senior Product Manager - Capital One Travel

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ADAPTED_NOW

Engineering or Technical degree with 8+ years of experience leading a team (direct reports or projects) or equivalent education and years of management experience OR Master degree with 5+ years of experience leading a team (direct reports or projects) or equivalent education and years of management experience. Interacts with senior management on matters concerning several job areas, departments, and/or customers to accept new concepts, practices and approaches as well as with senior level vendor or customer representatives concerning projects & operational decisions.

Integra LifeSciences

Sr. Mgr., Value Stream Manager

OTHER

Preferred: ITIL v4, HDI Manager/Director, PMP, ServiceNow, Amazon Connect, federal/DHS service desk experience, and management of geographically dispersed teams. This is a key leadership position for someone who has successfully managed high-volume 24x7 IT support operations , large technical teams, and Government customer relationships.

TEEMA

Program Manager II – IT Service Desk

WorkWolf

In a typical week, you could expect to: Spend several days on site with users (internal and external), seeking to understand how users across a variety of accounts utilize Air Enterprise Readiness platform to relieve pain points and triangulate the commonalities to build new, valuable workflows in the Air Enterprise Readiness platform. Partner with internal engineering, AI, and data science teams to scope the expected associated investment costs/timelines, and ensure that the business can deliver on scope, contractual obligations, and agreed-upon timelines.

Principal Product Manager - Builder Experiences

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The primary role of the General Manager will be to work in tandem with the District Manager to oversee the daily operations of the store, provide exceptional customer service and proactively manage the front- and back-of house team. The ideal candidate is focused on excellent customer service and excellent operational results, and has demonstrated restaurant leadership experience and has a passion for growing the business.

Wingstop

General Manager

workstreamftpin

General Manager - Quick Serve Restaurant

Position Summary As a Store Manager at Precision Tune Auto Care, you’ll lead a team that drives sales in service, parts, and fleet operations while delivering exceptional customer service. We provide total car care—from oil changes and diagnostics to engine repairs and scheduled maintenance—and we’re passionate about keeping drivers safe on the road.

Rendelman

Store Service Manager

Excellent customer service skills required, to include verbal and written communication, phone and email etiquette and the ability to develop and maintain excellent working relationships. Reporting to the Director of the Managed Services Division, the Program Manager will oversee all aspects of a large telecommunications customer’s inside plant (ISP) service needs.

National Power, LLC

Program Manager (Critical Infrastructure Service)

FULL_TIME

With headquarters in Manassas, VA, and offices throughout Virginia, Maryland, and Delaware, we cover a vast territory and have become a household name in plumbing, heating, air conditioning, and electrical services . With over 1,000 dedicated employees and a fleet of over 600 trucks on the road, we stand tall as a major player, delivering top-tier service across Virginia, Maryland, and Delaware.

F.H. Furr

Plumbing Service Manager

[AW]-iCims

Recommend and schedule repairs or replacement of equipment; Oversees appropriate level software installations and upgrades and related software packages; Install, configure, and manage the equipment and software necessary to perform system backups and recovery of applications and data; Maintain system and data files, and monitor system integrity; Develops and maintains appropriate system documentation to ensure that documentation is current. Oversees the maintenance of a library of the system-supporting process and procedure documentation; Interacts with client management to answer questions, problems, and requests regarding complex system issues; Provides leadership and work guidance to less experienced personnel.

Spatial Front Inc

Service Desk Operations Manager

Reporting directly to the store manager, the assistant store manager oversees store operations to drive sales growth, control expenses, and ensure a high level of customer satisfaction. Complete curbside pickup orders by accurately retrieving items from the store, verifying order contents, and ensuring timely delivery to customers' vehicles from the staging area.

HOUR

Aldi Inc

Full-Time Assistant Store Manager

Plans and conducts meetings such as store team meetings, monthly management team meetings, training sessions, and other company-related events or meetings. If you enjoy a fast-pace environment, taking ownership, and leading from the front, ALDI offers a rewarding path to a retail leadership career with industry-leading training and growth opportunities.

Full-Time Store Manager Trainee

Responsible for planning, scheduling, staffing, safety, quality control, procurement, subcontractor management, reporting, and customer relations, the Project Manager ensures seamless coordination and successful project outcomes. With a focus on meeting deadlines, assigning responsibilities, monitoring progress, and aligning with customer expectations, the Project Manager leads the team through projects typically exceeding $5 million in labor.

TEI Construction Services

Lead Construction Project Manager - Outage Services

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JOB SUMMARY: The Shelter Case Manager provides onsite case management services including creating individualized goals to assist clients to swiftly exit shelter, document client progress in database within 48 hours, identify and address client barriers to housing and/or employment, connect clients to benefits, eligible housing resources and community referrals; work collaboratively with program team to increase positive shelter exits for shelter guests. ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many.

Catholic Charities of the Archidiocese of Washington

Case Manager, (1214) 801 East Men's Shelter

Brown Advisory is seeking an Experienced Tax Manager, Private Markets to oversee tax compliance, reporting, and related advisory matters across the firm's private equity and alternative investment feeder-fund platform, including ISG/BAGM and Global Managers series, Signature, NextGen, and other related investment vehicles. The Experienced Tax Manager will oversee the full annual tax compliance lifecycle for assigned entities, partnering closely with external tax advisors, internal finance and operations teams, and other stakeholders to ensure timely, accurate, and consistent tax reporting.

Brown Advisory

Experienced Tax Manager, Private Markets

If you're a strong leader with a passion for customer service, team development, and operational excellence, this is your opportunity to join one of the nation's premier multifamily housing management companies. Experience managing property financials, including budgets, rent collections, delinquency, occupancy goals, variance reporting, Profit & Loss statements, and General Ledgers.

CAPREIT

Community Manager

The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. You will grow the company's market share by selling to large, commercial users such as painting contractors, purchasing agents, manufacturers, and other commercial users who need large volumes of our high-quality products.

Sherwin-Williams Co

Assistant Manager Trainee - Store 703304

Assistant Manager Trainee

Must have at a minimum of 10 years of progressively more responsible experience managing complex teams and assignments, with at least 5 years of this experience in personnel/performance management; demonstrated management and supervision of staff; experience in setting up management, administrative tasks, and assembling teams for complex assignments, and financial systems. Work collaboratively with USAID client leadership, PMO, functional leads, and other stakeholders to achieve program objectives, maintain continuity of services, and identify and address program-level challenges and risks.

Kentro

Sr. Program Manager

You'll work closely with staff across the organization to ensure financial transactions are handled accurately, regulatory requirements are met, and patients receive responsive, solution-focused support throughout their financial journey. 3. High School diploma or High School Equivalency diploma and the equivalent of nine (9) years of full-time experience in health care billing including eighteen (18) months experience in a supervisory, managerial, consultative, or executive capacity.

Customer Experience Manager Jobs in Annapolis Junction, MD

Senior Product Manager - Capital One Travel Capital One Financial Corp

Sr. Mgr., Value Stream Manager Integra LifeSciences

Program Manager II – IT Service Desk TEEMA

Principal Product Manager - Builder Experiences Air

General Manager Wingstop

General Manager - Quick Serve Restaurant Wingstop

Store Service Manager Rendelman

Program Manager (Critical Infrastructure Service) National Power, LLC

Plumbing Service Manager F.H. Furr

Service Desk Operations Manager Spatial Front Inc

Full-Time Assistant Store Manager Aldi Inc

Full-Time Store Manager Trainee Aldi Inc

Lead Construction Project Manager - Outage Services TEI Construction Services

Case Manager, (1214) 801 East Men's Shelter Catholic Charities of the Archidiocese of Washington

Experienced Tax Manager, Private Markets Brown Advisory

Community Manager CAPREIT

Assistant Manager Trainee - Store 703304 Sherwin-Williams Co

Assistant Manager Trainee Sherwin-Williams Co

Sr. Program Manager Kentro

Manager, Patient Accounts Roswell Park Cancer Institute

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