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PetSmart’s Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company’s vision, mission, values, and strategy. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter .

There&rsquo;s one thing that unites everyone who works at PetSmart: we all love pets. Cats, dogs, goldfish, parakeets, hamsters &ndash; you name it, we love them. Every day, we bring our passion together to create something amazing: a place for our many best friends to be healthy, happy and to keep those tails wagging!
When you work with us, you&rsquo;ll discover that we love our people, too. Whether you&rsquo;re based in a store, distribution center or at our home office, you&rsquo;ll find yourself inspired and empowered to go further, reach higher and really make the most out of your career with PetSmart.

PetSmart

Assistant Store Manager - Customer Experience

JobAdX

YEAR

Founded decades ago and based in our local community, we are a growing public accounting and advisory firm dedicated to helping businesses and individuals navigate complex tax and financial matters. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.
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Jobot

Senior Tax Manager

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Founded decades ago and based in our local community, we are a full-service public accounting firm committed to helping businesses and individuals navigate complex tax and financial matters.

Tax Manager

Develop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies. Conduct one-on-one review with all Account Representatives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Account Executive’s sales and activity performance.

Medline

Post Acute Division Sales Manager

FEED

30% Strategic Planning: Evaluate area resource requirements and performance improvements by analyzing metrics to determine where additional facilities are needed, or performance improvements are required. Create regional business plan to reach annual determined targets and manage performance in assigned area to meet these targets.

AAA Western and Central New York, Inc

Account Manager - Automotive

Performs all other administrative duties as needed or requested including without limitation scheduling, payroll management, training compliance, daily close-out of POS, bidding, ordering and receiving supplies and inventory controls. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.

FedEx Office

Retail Assistant Manager

As a manager, you may be required by the local jurisdiction where a store is situated to provide certain detailed background information necessary to obtain a license to sell alcoholic beverages / tobacco products. We’re seeking a Store Manager to join our team to lead associates, assist customers, and drive store sales.

In today's challenging economy, you may think rewarding careers in retail aren't possible. Think again! Family Dollar,one of the fastest growing discount store chains in the nation, invites you to grow your career with us as we continue our expansion into existing and new markets.
 
With over 6,500 stores in 44 states, Family Dollar offers opportunity for those seeking advancement. If you are looking to launch your career with a Fortune 500 company, please read on!

Howard Levine, Family Dollar's Chairman and CEO, believes that Family Dollar associates are the foundation of our company. "Of course, our most significant investment is in the success of our associates. We recruit, train, motivate and retain highly qualified associates, allowing us to offer our associates not just jobs, but attractive careers in a rapidly expanding, profitable company." Are you ready to join Family Dollar? Family Dollar is ready for you."

Family Dollar

Retail Store Manager

An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics and business or organizational needs. This role manages QA and sanitation programs, develops quality and sanitation leaders, supports regulatory readiness, and partners cross-functionally to resolve issues and advance plant quality objectives.

Treehouse Foods

Food, Safety & Quality Manager

Bachelor's degree in Business, Sales, Marketing, Hospitality, Culinary Arts or related discipline OR HSD/GED and 3 years Restaurant Management, B2B or outside sales experience, or equivalent relatable experience including completion of the Sysco Sales Internship. Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports.

Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 72,000 colleagues, the company operates 334 distribution facilities worldwide and serves approximately 725,000 customer locations. For fiscal year 2023 that ended July 1, 2023, the company generated sales of more than $76 billion. Information about our Sustainability program, including Sysco’s 2023 Sustainability Report and 2023 Diversity, Equity & Inclusion Report, can be found at www.sysco.com.

Sysco

Sales Representative

SonicJobs

Aflac’s affiliation with the Value-Added Service providers is limited only to a marketing alliance, and Aflac and the Value-Added Service providers are not under any sort of mutual ownership, joint venture, or are otherwise related. Aflac makes no representations or warranties regarding the Value-Added Service providers and does not own or administer any of the products or services provided by the Value-Added Service providers.

Whether you are a seasoned professional looking for unlimited income potential with the benefits of work/life balance or an entry-level professional starting your career in sales, Aflac offers you the opportunity to be successful. Company Overview <ul> <li> A leading provider of voluntary insurance in the United States.</li> <li> Insures more than 50 million people worldwide.</li> <li>Provides policies to employees at more than 465,000 payroll accounts</li> </ul> Top-Notch Benefits <ul> <li> Stock bonus program allows career associates to participate in the company’s growth, profitability, and success as a stockholder.</li><li>Associates have the opportunity to join the National Association of Professional Agents (NAPA).</li> <li>World-class training program.</li> </ul>

Aflac

In this role, you will oversee accurate order processing and responsive customer communications, serve as the escalation point for complex service and delivery concerns, and coordinate resolutions with dispatch, operations, billing, and other teams. Review service results and operational issues; establish and track goals, performance measures, and action plans; report recurring concerns and implement improvements with leadership.

StaffBuffalo

Customer Service Manager

Crelate

And to stay in front of the available technology, the company is also growing a green products division which will offer products and services including geothermal heating and cooling, solar heat, and combined micro heat and power systems. The Big Task You will lead a staff of Customer Services Reps, Dispatchers, and Inside Sales Reps who book and schedule service calls and do whatever is necessary to achieve department booked call and sales goals.

Zenner & Ritter

ea_via_bold

FULL_TIME

OTHER

Position Summary The Customer Service Manager is responsible for the day-to-day leadership, performance, and development of the Resource Coordination and Technical Triage teams supporting liquid cooling systems for data centers, AI infrastructure, HPC environments, and mission-critical cooling applications. The Customer Service Manager is responsible for the day-to-day leadership, performance, and development of the Resource Coordination and Technical Triage teams supporting liquid cooling systems for data centers, AI infrastructure, HPC environments, and mission-critical cooling applications.

Schneider Electric USA, Inc

equestftpin

Technical Knowledge Preferred understanding of: Liquid cooling systems CDU (Coolant Distribution Units) Data center cooling infrastructure Pumps, heat exchangers, valves, and controls HVAC and thermal management systems Remote monitoring and diagnostics Service dispatch and workforce management systems Key Competencies Leadership Team development Coaching and mentoring Performance management Conflict resolution Change management Customer Focus Customer relationship management Executive communication Escalation management Service excellence Operational Excellence Workforce planning Resource allocation Process improvement KPI analysis Continuous improvement Communication Strong verbal and written communication skills Ability to communicate technical concepts to non-technical audiences Effective cross-functional collaboration Problem Solving Root cause analysis Decision making under pressure Prioritization in fast-paced environments Technical issue escalation management Success Measures (First Year) The Customer Service Manager will be successful when they: Achieve or exceed SLA targets. Performance & KPI Management Track and improve key operational metrics including: Response time Call abandonment rate First-call resolution rate Technician utilization Dispatch efficiency SLA compliance Customer satisfaction (CSAT) Net Promoter Score (NPS) Escalation frequency Service backlog Cross-Functional Collaboration Work closely with Field Service Managers, Engineering, Product Support, Quality, Supply Chain, and Sales teams.

Schneider Electric SE

The ideal candidate has experience supporting large retail, wholesale, distribution, or e-commerce customers and understands the complexities of managing orders from receipt through shipment and invoicing. Hands-on experience using customer or retailer portals such as Amazon Seller Central, Amazon Vendor Central, Costco Next, Walmart, or comparable systems can be taught but is strongly preferred.

Lee Hecht Harrison

Address underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.

Ulta Beauty Inc

Experience Manager

Additional responsibilities include: recruiting, interviewing and matching highly skilled administrative and customer support professionals with clients' projects, contract assignments and contract to full-time opportunities; managing ongoing engagements to deliver outstanding customer service to both clients and candidates; providing ongoing communication and career guidance to candidates; and participating in local trade association and networking events to increase Robert Half's presence in the local business community. PERFORMANCE = REWARD - We offer exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), flexible spending and health savings accounts, life and accident insurance, adoption, surrogacy and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability.

Robert Half Inc

Talent Manager (Administrative & Customer Support)

The individual filling this role, Manager, Customer Relationship Management (CRM) Analytics, will be part of a team managing campaign execution, campaign fulfillment and campaign tracking/analysis processes for the US Intl Wealth & Premier Banking (IWPB) business. This includes partnering with our Group Audit Committee (GAC) Mexico Campaign Management team and supporting project deliverables related to customer communications, campaign analysis and campaign offer fulfillment.

HSBC Holdings Plc

Manager, Customer Relationship Management Analytics

You will sit at the intersection of our renewal motions and account expansion globally, working in tight alignment with both the Idira Renewal Team and Management & Trust (M&T) Specialists across all geographic theaters (AMER, EMEA, APAC) to identify, structure, and capture upsell opportunities during contract renewal cycles. Daily Deal Operations & BOM Creation: Work directly with M&T Specialists, Domain Consultants, and Finance to build Bills of Materials (BOM), model commercial transition scenarios, and resolve deal-desk friction on complex upsell opportunities across time zones.

Palo Alto Networks

Senior Manager, Customer Upsell, NGTS

As a CTIO - Activation & Customer Success - Manager you will lead customer success work within our Internal Firm Services practice, supporting software and product innovation efforts that help clients adopt and use PwC solutions. In this role at PwC, you will help build client relationships, spot opportunities to expand adoption, and use technology and business insight to support successful outcomes across activation and customer success activities.

PwC’s accounting practice originated in London well over a century ago. As times changed and PwC expanded worldwide, our commitment to clients—like you—never wavered. With us, you’re always supported by a global network of more than 223,000 people in 157 countries with one goal: to help your business thrive.

PwC’s professional services include audit and assurance, tax and consulting that cover such areas as cybersecurity and privacy, human resources, deals and forensics. We help resolve complex issues and identify opportunities across these industries.

Let’s combine your ​aspirations with our world-class capabilities to achieve your goals.

Customer Experience Manager Jobs in Amherst, NY

Assistant Store Manager - Customer Experience PetSmart

Senior Tax Manager Jobot

Tax Manager Jobot

Post Acute Division Sales Manager Medline

Account Manager - Automotive AAA Western and Central New York, Inc

Retail Assistant Manager FedEx Office

Retail Store Manager Family Dollar

Food, Safety & Quality Manager Treehouse Foods

Sales Representative Sysco

Sales Representative Aflac

Customer Service Manager StaffBuffalo

Customer Service Manager Zenner & Ritter

Customer Service Manager Schneider Electric USA, Inc

Customer Service Manager Schneider Electric SE

Customer Service Manager Lee Hecht Harrison

Experience Manager Ulta Beauty Inc

Talent Manager (Administrative & Customer Support) Robert Half Inc

Manager, Customer Relationship Management Analytics HSBC Holdings Plc

Senior Manager, Customer Upsell, NGTS Palo Alto Networks

CTIO - Activation & Customer Success - Manager PricewaterhouseCoopers LLP

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