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Customer Care Specialist Jobs in Michigan

No remote option; must work at a specified Cox location

Travel %.

Individual Contributor

Flexible Work Option.

17 days ago

Benton Harbor, MI

Kinexus Group, recognized as one of Nonprofit Times 2017, 2018, 2019, 2020, 2021, 2022 and 2026 Best Nonprofits to Work For, is a cutting-edge community development organization with growing initiatives to create an economically thriving Michigan.

The Customer Care Specialist is required to be knowledgeable of core services and refers customers/visitors to Michigan Works! programs and initiatives to assist customers with employment and career goals.

9 days ago

Grandville, Michigan

p style="line-height:1.38">What You'll Be Doing:

  • Connecting with Customers: You'll be the friendly voice on the phone and the helpful hand via email, assisting customers with scheduling deliveries, answering questions, and resolving any post-delivery concerns.
  • Problem-Solving Pro: You'll use your detective skills to get to the heart of customer issues, finding creative solutions and alternatives to leave them smiling.

30+ days ago
The Servicemaster Company LLC logo

Lansing, MI
Remote
  • $20–$23 / hour

Today, we do business under trusted brands across 50 states and nine countries, generating more than $3.5B in system-wide sales: ServiceMaster Restore, ServiceMaster Clean, Merry Maids, TWO MEN AND A TRUCK, and TWO MEN AND A JUNK TRUCK. What you''ll do: Customer issue analysis - Collect, review, and analyze customer requests, complaints, reviews, and HMD incident reports; route follow‑up details to franchise teams as needed.

22 days ago

Detroit, MI
  • $18.22–$27.36 / hour

Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars.

16 days ago

MI
Remote
  • $16–$16.50 / hour

li>Must reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.

9 days ago

Pontiac, MI

Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court . All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.

30+ days ago

Pontiac, MI

Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court . All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.

30+ days ago

MI
Remote

li>Must reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.

8 days ago

Farmington Hills, MI

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30+ days ago

Pontiac, MI

p>• Accepting incoming calls from all clients • Making outbound calls to clients • Responding to emails from clients • Working various reports as assigned • Aiding and overseeing our sub-servicer • Cross-training to learn other areas of our Servicing team. All it takes is exceptional client service skills and a love of talking - this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.

30+ days ago

Pontiac, MI

li>Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court. As a Customer Care Servicing Specialist, youll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed.

30+ days ago

Auburn Hills, MI

p>Within the Mopar Customer Care team, the Reporting and Analytics Specialist is responsible for data analysis, report generation and consumer intelligence insights on the data collected by the Customer Care team.

  • Power BI developer to connect multiple data points to present actionable dashboards for end users within Mopar, Customer Care & Stakeholders.

    • 9 days ago

    Pontiac, MI

    Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court . All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.

    30+ days ago

    Galesburg, MI

    For the benefit of our employees, customers, and anyone who interacts with Naturescape, we are proud to provide safe and healthy working conditions at all of our branches and are proud to be a drug-free workplace, including marijuana and THC. You drive company vehicles to customer locations where you work to efficiently provide lawn care, lawn aeration, mowing, trees, shrub care, and pruning, mosquito control, and snow removal.

    30+ days ago

    MI

    For the benefit of our employees, customers, and anyone who interacts with Naturescape, we are proud to provide safe and healthy working conditions at all of our branches and are proud to be a drug-free workplace, including marijuana and THC.

    You drive company vehicles to customer locations where you work to efficiently provide lawn care, lawn aeration, mowing, trees, shrub care, and pruning, mosquito control, and snow removal.

    30+ days ago

    Michigan

    It’s crucial that the person selected to fill this role is highly organized and detail-oriented, service-minded, a strong and friendly communicator, and comfortable working in a fast-paced environment.

  • Creating vendor purchase orders as needed to fulfill customer orders and to maintain the cabinetry stocking inventory programs.

    • 8 days ago

    Sterling Heights, Michigan
    Remote

    Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.

    As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond.

    14 days ago

    PWRN Clinton Twp, Michigan

    li>Communication Skills: Strong interpersonal communications, problem solving, organizational and written/verbal communication skills, including telephone aptitude and the ability to interface with customers, suppliers and outside sales representatives.

    The essential duties and responsibilities of the Customer Service Specialist position will consist of, but are not limited to, the following:
    • Process telephone orders, respond to incoming calls, faxes and e-mail messages from internal and external customers in a prompt manner.

    30+ days ago

    Kalamazoo, Michigan

    li>Communication Skills: Strong interpersonal communications, problem solving, organizational and written/verbal communication skills, including telephone aptitude and the ability to interface with customers, suppliers and outside sales representatives.

    The essential duties and responsibilities of the Customer Service Specialist position will consist of, but are not limited to, the following:
    • Process telephone orders, respond to incoming calls, faxes and e-mail messages from internal and external customers in a prompt manner.

    30+ days ago

    Pontiac, MI

    li>Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court. As a Customer Care Servicing Specialist, youll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed.

    30+ days ago
    Dick's Sporting Goods Inc logo

    Muskegon, MI

    Promote and provide training to new and current teammates on company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Here are the traits we look for in our store teammates:

    • Ensures Accountability • Customer-Focus • Collaborative • Instills Trust • Decision-Quality/Decision-Making Abilities • Action-Oriented.

    30+ days ago

    Grand Rapids, MI
    • $20–$25 / hour

    With more than 30 years of continued expansion across the country, we're looking for Ground Operations Specialists (Groundspersons) who want to work with a top-tier team and build a meaningful outdoor career. A Landscape Specialist is responsible for the maintenance and upkeep of outdoor spaces, including planting, pruning, and pest control, as well as ensuring the overall health and aesthetic appeal of landscapes.

    30+ days ago

    Troy, MI
    • $20–$26 / hour

    You bring: • A degree in Arboriculture, Urban Forestry, Horticulture, Plant Science, Plant Pathology, Environmental Sciences, Landscape Management, Turfgrass-or related experience (preferred) • The ability to work independently with responsibility and care • Excellent written, verbal, and listening skills to engage with clients effectively • Willingness to learn plant/tree identification and safe equipment use • Commitment to completing required training and obtaining necessary certifications and licenses • Authorization to lawfully work in the U.S. • A valid driver's license with the ability to operate service-line vehicles. A typical day may include: • Inspecting plant material and identifying pests, diseases, or other concerns • Selecting and applying the most appropriate treatments to promote plant health • Preparing written diagnostic reports and educating clients about their landscape • Operating spray and application equipment safely and effectively • Working independently to ensure the highest level of customer satisfaction.

    30+ days ago

    Waterford, MI
    • $22–$28 / hour
    • Part time

    Team & Collaborative Environment: Join a supportive team that works alongside some of the best trained and equipped professionals in the industry - with a focus on learning, growth, quality, and safety . You bring: • A degree in Arboriculture, Urban Forestry, Horticulture, Plant Science, Plant Pathology, Environmental Sciences, Landscape Management, Turfgrass—or related experience (preferred) .

    10 days ago

    Detroit, MI

    As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers'' promises. The Operational Care Specialist ensures that internal customers have a positive and consistent experience when engaging with the Operational Care Center (OCC).

    22 days ago
    AstraZeneca Plc logo

    Lansing, MI

    You will develop superior product and disease state knowledge and effectively educate and engage healthcare professionals in dialogue about clinical evidence, approved indications, and product efficacy/safety profiles to support on-label prescribing for Respiratory Biologics and appropriate patients. You will capitalize on formulary approvals and other opportunities through effective implementation of the strategic targeting plans by using a wide variety of promotional, personnel resources and analytical tools to improve efficiency in assigned sales territory, based on local assessment of customer needs.

    30+ days ago

    MI

    Qualifications we prefer but don't require: Work Experience: Previous inside sale, preferably with a related product line, or with end users in an industrial or technical environment; an understanding of level, pressure, flow and temperature devices; experience interfacing or supporting a direct sales force. Communication Skills: Strong interpersonal communications, problem solving, organizational and written/verbal communication skills, including telephone aptitude and the ability to interface with customers, suppliers and outside sales representatives.

    24 days ago

    Kalamazoo, MI

    Qualifications we prefer but don't require: Work Experience: Previous inside sale, preferably with a related product line, or with end users in an industrial or technical environment; an understanding of level, pressure, flow and temperature devices; experience interfacing or supporting a direct sales force. Communication Skills: Strong interpersonal communications, problem solving, organizational and written/verbal communication skills, including telephone aptitude and the ability to interface with customers, suppliers and outside sales representatives.

    24 days ago

    Troy, MI
    • $18–$25 / hour
    • Part time

    Team & Collaborative Environment: Work with some of the best trained and equipped professionals in the industry, with a focus on safety, quality, and teamwork. • Career Growth & Development: Extensive training, continuing education, and opportunities to advance your career in turf management and lawn care.

    10 days ago
    New

    Ferndale, MI

    p>This position has the following primary objectives with respect to customer relations for all HAP product lines: (1) Provide follow-up and courteous and prompt resolution to member inquiries by conducting thorough investigations and fully educating members and customers; (2) Support corporate and departmental goals, member enrollment activities and product implementations; (3) Research, investigate and resolve service failures.

  • Monitor workflow inbox and outstanding cases to ensure that all inquiries receive an appropriate response in a timely manner; contact members (by phone/or in writing), as needed, to ensure timely resolution and follow-up to inquiry.

    • 2 days ago

    Kalamazoo, Michigan

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    Responsive recruiter
    Benefits:
    • Bonus based on performance. You will work closely with our Recruiting, Client Care, and Client Services teams to identify the right caregivers for our clients and guide candidates through every step of the hiring process—from application and interview through offer, onboarding, orientation, and early success on the job.

    10 days ago

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