NewInsurance Claims Specialist JobotInsurance Claims SpecialistCicero, IL$80,000–$100,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a well-established, growing insurance company offering a great team, hybrid work environment, long-term stability and excellent career growth opportunities!
NewClient Services Specialist - Contract TalentBurst, Inc.Client Services Specialist - ContractChicago, IL$27–$30 / hourThis team is looking for a dedicated caregiver who is eager to help patients resolve their insurance billing issues. Calls between the patient and insurance team together are the primary driving force as well as the inbound/outbound call center that is manned by this team.
Clinical Product Surveillance Specialist Medline IndustriesClinical Product Surveillance SpecialistNorthfield, IL$79,000–$119,000 / yearFull timeThis role acts as a patient safety advocate and participates in various cross-functional activities that include, but are not limited to Complaint Handling, Risk Management, Design Quality, and Regulatory Compliance, to support product safety and efficacy and recommend improvements and/or corrections as needed. Under general supervision, the Clinical Product Surveillance Specialist is responsible for independently using knowledge of clinical workflows and product use when investigating post-market complaints and providing clinical resource support to internal and external customers.
NewTechnical Specialist - MLS Endeavor HealthTechnical Specialist - MLSArlington Heights, ILOur more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties.
NewHousing Specialist System OneHousing SpecialistChicago, IL$22–$24.04 / hourSystem One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Administer key functions of the Housing Choice Voucher (HCV) Program, including re-certifications, admissions, and compliance with HUD regulations.
NewBehavioral Health Specialist-OSH - Requires LCSW or LCPC or LMFT Oak Street HealthBehavioral Health Specialist-OSH - Requires LCSW or LCPC or LMFTChicago, IL$66,575–$142,576The Behavioral Health Specialist will assess the needs of patients, make referrals to appropriate behavioral health resources and specialists, and provide short-term counseling and evidence-based treatments as indicated. The purpose of a Behavioral Health Specialist at Oak Street Health is to provide care management services and to provide evidence-based short-term psychotherapy to our patients with behavioral health needs.
NewBehavioral Health Specialist Fellow (MSW) (LSW) Oak Street HealthBehavioral Health Specialist Fellow (MSW) (LSW)Chicago, IL$51,256–$111,351This program will include time spent building your knowledge of evidence-based interventions and psychotropic medications, earning clinical supervision hours from a licensed clinical social worker, and engaging in didactic content that aims to build on, not repeat, graduate training. Oak Street Health's graduate Behavioral Health Specialist Fellowship is a 12-month paid training program that provides all the necessary skills, support, and learning required to become a highly confident and competent clinician for older adults.
NewQI Field Services Specialist SevitaQI Field Services SpecialistMerrillville, INWe provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities.
NewDigital Brand Experience Specialist Kimberly-ClarkDigital Brand Experience SpecialistChicago, ILRemote$116,380–$143,740 / yearFor Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers. The role will collaborate with the Digital Experience Lead, internal DTS (IT) teams, and brand teams to translate consumer and business needs into a prioritized product backlog, and will support cross-functional delivery through quarterly Program Increment (PI) planning and related processes.
NewSocial Media Specialist, Insights & Analytics Kimberly-ClarkSocial Media Specialist, Insights & AnalyticsChicago, IL$87,760–$103,680 / yearFor Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers. Social Media Manager, you’ll work closely with other members of the social media team, brand teams, and agency partners to ensure our social strategies are continuously informed by data and cultural insight.
Plant Health Care Specialist SavATreePlant Health Care SpecialistNorthbrook, ILFull timeThe Plant Health Care Team are specialists dedicated to inspecting plant material, identifying problems, and ethically treating or preventing the many problems that trees and shrubs may face. Through our comprehensive tree, shrub, and lawn care we work hard to make sure our discerning customers have attractive, healthy and cared-for green spaces to enjoy.
Customer Care Specialist R B PEST SOLUTIONS INCCustomer Care SpecialistChicago, ILIn this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.
Strategic Sourcing Specialist JLLStrategic Sourcing SpecialistChicago, ILRemoteFull timeWhat this job involves: The Strategic Sourcing Specialist serves as the dedicated category manager for Integrated Facilities Management (IFM) services supporting a specific client account, with complete accountability for category strategy, supplier management, and sourcing execution. What your day-to-day will look like: Serve as the primary subject matter expert and procurement authority for the assigned IFM category, owning end-to-end strategy, sourcing approach, supplier management, and governance while driving value creation and continuous improvement.
Senior Customer Care Specialist MISUMI - Schaumburg, IL Fictiv IncSenior Customer Care Specialist MISUMI - Schaumburg, ILSchaumburg, IL$30.75–$33.65 / hourFictiv is a global manufacturing and supply chain company that enables organizations to scale globally across Fictivs four global manufacturing centers in India, Mexico, China, and the U.S. Companies use Fictiv to access high-quality production, optimize supply chain logistics, and mitigate supply chain risk-ensuring they can move from prototype to full-scale manufacturing with speed and confidence. An employees pay within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location and prevailing minimum wage, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
Air Logistics Customer Care Specialist Kuehne + Nagel International AGAir Logistics Customer Care SpecialistBensenville, ILThe Customer Care Specialist will with pro-active customer communication and problem resolution, and in parallel with engagement of relevant stakeholders, ensure that customer needs are met efficiently and effectively. As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers'' promises.
Sea Logistics Customer Care Specialist, Import Kuehne + Nagel International AGSea Logistics Customer Care Specialist, ImportBensenville, IL$26.44–$31.25 / hourAs a Sea Logistics Customer Care Specialist, you''ll be the trusted point of contact for our clients by communicating clearly, solving problems creatively, and collaborating across departments to deliver exceptional service. As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers'' promises.
Quick - Air Logistics Healthcare Customer Care Specialist Kuehne + Nagel International AGQuick - Air Logistics Healthcare Customer Care SpecialistIL$25–$27 / hourAs a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers'' promises. Good working knowledge of all Quick Enterprise Systems (QuickTrac, QuickOnline/RX and Quick Oasis), particularly: All QuickTrac CS-related functions.
DSRT Customer Care Specialist Vantive Health LLCDSRT Customer Care SpecialistDeerfield, IL$44,000–$55,000 / yearResponsible for managing aspects of prescription processing and order fulfillment for the Medical Products Renal business through answering calls from a toll free number and other non-phone related activities (fax, email, etc) in the Remote Prescription/Medication Order Processing Pharmacy. This role balances service quality and cost while meeting or exceeding key performance indicators, collaborating with Product Information, Distribution Centers, Planning & Deployment, Credit & Collections, Customer Master, sales representatives, and other departments.
Senior Customer Care Specialist (MISUMI - Schaumburg, IL) FictivSenior Customer Care Specialist (MISUMI - Schaumburg, IL)Schaumburg, IL$30.75–$33.65 / hourAn employee's pay within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location and prevailing minimum wage, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle.
Customer Care Specialist - Call Center Servpro Industries LLCCustomer Care Specialist - Call CenterILRemoteMust reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.
NewSenior Specialist - Customer Care WESCOSenior Specialist - Customer CareChicago, ILThrough comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits) and active community engagement, we create an environment where every team member has the opportunity to thrive. + Liaison between Sales, Operations, Inventory Management, and Accounts Payable team to research and resolve payables issues and communicate resolution back to Accounts Payable team.
Customer Care & Dispute Specialist Schindler Holding LtdCustomer Care & Dispute SpecialistChicago, ILJoin us as a Customer Care & Dispute Specialist Your main responsibilities OPEN TO CANDIDATES IN THE FOLLOWING AREAS: Chicago and Minneapolis Role Objective The Customer Care and Dispute Specialist is the primary "problem solver" for all invoice discrepancies originating at the territory, site, or customer level. The primary goal is to investigate root causes within the site (Sales, Field Operations, Contract Management, Local Finance) and drive them to a resolution to ensure timely cash flow and minimize DSO (Days Sales Outstanding), as well as ensure customer satisfaction.
Customer Care & Sales Specialist CrosswayCustomer Care & Sales SpecialistWheaton, IllinoisCommitment to the Crossway publishing ministry and vision, as summarized in the following statement of purpose: By God’s grace: (a) to bring men, women, and children to Christ as their Lord and Savior; (b) to help individual Christians and the church grow in knowledge and understanding of the Bible and the Christian life; (c) to bear witness to God’s Truth, Beauty, and Righteousness, and the Lordship of Christ in every area of life; and (d) to glorify our Lord and Savior Jesus Christ in every way. Key responsibilities include being resourceful and proactive in assisting customers to identify suitable products, along with effective time management and prioritization skills.
BDC Customer Care Specialist Thomas Nissan of JolietBDC Customer Care SpecialistJoliet, IllinoisThis is a great opportunity for individuals with experience in customer service, call centers, appointment setting, collections, hospitality, retail sales, or any position that requires strong communication skills. Thomas Nissan of Joliet is actively hiring Business Development Representatives (BDC) to help support our rapidly growing sales department.
Customer Care Specialist Mercedes Benz Of Orland ParkCustomer Care SpecialistOrland Park, IllinoisPhysical Demands: While performing the duties of this job, the employee is regularly required to sit, and talk or hear; frequently required to use hands to finger, handle or feel; occasionally required to stand, walk, reach with hands and arms; and stoop, kneel, crouch or crawl; must occasionally lift and/or move up to 20 pounds; specific vision abilities required by this job include close vision. Fields Mercedes Benz of Orland Park is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers!
Senior Specialist - Customer Care WESCO International IncSenior Specialist - Customer CareChicago, ILLiaison between Sales, Operations, Inventory Management, and Accounts Payable team to research and resolve payables issues and communicate resolution back to Accounts Payable team. Effectively organize and manage large volume of discrepancies across numerous branches, interfacing with employees in the field, and escalating timely to field management as necessary.
NewCustomer Success Specialist I - Chicago, Carol Stream Market R.S. Hughes Company Inc.Customer Success Specialist I - Chicago, Carol Stream MarketCarol Stream, IL$24–$26 / hourPart timeWhile order processing and system work are important, the primary purpose of this role is to help customers succeed — by understanding their business, anticipating needs, introducing new products and solutions, and serving as a trusted partner who helps drive customer growth and retention. This is a Full-Time position, eligible to participate in the Company’s benefit plans including: Paid Time off; major medical, dental, vision; Company paid short-term and long-term disability; paid parental leave; various supplemental benefit plans; and Employee Stock Ownership Program (ESOP).
Customer Technical Support Specialist II Steris PlcCustomer Technical Support Specialist IIChicago, ILRemote$65,000–$85,000 / yearAdditional responsibilities include handling Customer requests such as coding scripts to perform complex data updates, loads and requests;, writing coding and delivering complex custom queries and reports;, assisting software development staff in testing new versions of the software;, and providing in-depth analysis of issues and error reports for development staff. Expert analytical and problem-solving skills and a broad understanding of STERIS software are required to independently troubleshoot problems related to software, including internal software issues and external factors such as printers, networking, and configurations of servers and databases.
Remote Customer Service Specialist ForgeFitRemote Customer Service SpecialistChicago, IllinoisRemoteWhether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond.
Sterile Processing Customer Specialist Steris PlcSterile Processing Customer SpecialistChicago, IL$21.25–$27.50 / hourPay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. Provide analysis of repair trending and solution delivery to assigned facilities, to support cost savings/cost avoidance and compliance plans are in place for effective Customer operations.
Customer Relations Specialist The Cary CompanyCustomer Relations SpecialistAddison, ILFull timeDrive repeat business by making exceptional service a priority; respond promptly and professionally to customer inquiries via phone and email. The Cary Company is a forward-thinking industrial distribution company committed to excellence in customer experience, innovation, and employee development.
NewAssociate Customer Success Specialist Fixed Operations CDK Global IncAssociate Customer Success Specialist Fixed OperationsHoffman Estates, IL$60,000–$65,000 / yearBy automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles.
Customer Success Specialist Fixed Operations CDKCustomer Success Specialist Fixed OperationsHoffman Estates, IllinoisRemoteCustomer Success Specialist's responsibility is to use strong product-specific knowledge to demonstrate the value of CDK products by answering advanced questions, providing value training to key stakeholders and analyzing customer needs at an advanced level across multiple products or workflows. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.
Customer Experience Specialist Tesla IncCustomer Experience SpecialistChicago, IL$19.44–$36.45 / hourAs the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world's transition to sustainable energy to life. Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests.
Air Logistics Operational Care Specialist Kuehne + Nagel International AGAir Logistics Operational Care SpecialistBensenville, IL$28–$33 / hourThe Operational Care Specialist is part of a team (Operational Care Centers) responsible for coordinating transport activities by executing the necessary bookings with our partners and gateways, generating the required documentation, and monitoring each shipment, including deviation handling. As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers'' promises.
Lombard - Lawn Care Technician / Specialist Naturescape IncLombard - Lawn Care Technician / SpecialistLombard, IL$20–$27 / hourFor the benefit of our employees, customers, and anyone who interacts with Naturescape, we are proud to be a drug-free workplace and provide safe and healthy working conditions at all of our branches. Whether you're explaining the benefits of aeration or discussing tree care, your ability to communicate clearly and kindly ensures our clients are happy, informed, and confident in the services you provide.
Joliet - Lawn Care Technician / Specialist Naturescape IncJoliet - Lawn Care Technician / SpecialistJoliet, IL$20–$27 / hourFor the benefit of our employees, customers, and anyone who interacts with Naturescape, we are proud to be a drug-free workplace and provide safe and healthy working conditions at all of our branches. Whether you're explaining the benefits of aeration or discussing tree care, your ability to communicate clearly and kindly ensures our clients are happy, informed, and confident in the services you provide.
Schaumburg - Lawn Care Technician / Specialist Naturescape IncSchaumburg - Lawn Care Technician / SpecialistSchaumburg, IL$20–$27 / hourFor the benefit of our employees, customers, and anyone who interacts with Naturescape, we are proud to be a drug-free workplace and provide safe and healthy working conditions at all of our branches. Whether you're explaining the benefits of aeration or discussing tree care, your ability to communicate clearly and kindly ensures our clients are happy, informed, and confident in the services you provide.
Merrillville - Lawn Care Technician / Specialist Naturescape IncMerrillville - Lawn Care Technician / SpecialistMerrillville, IN$20–$27 / hourFor the benefit of our employees, customers, and anyone who interacts with Naturescape, we are proud to be a drug-free workplace and provide safe and healthy working conditions at all of our branches. Whether you're explaining the benefits of aeration or discussing tree care, your ability to communicate clearly and kindly ensures our clients are happy, informed, and confident in the services you provide.
NewMulti-Location Customer Service Specialist Sherwin-WilliamsMulti-Location Customer Service SpecialistLibertyville, ILFor more information about our benefits, visit The individual selected for this role will be expected to work at Store #3425, located at: 1618 S. Milwaukee Avenue Libertyville, IL 60048 They will also be expected to spend 20% of their time assisting with covering hours at the following locations: Mundelein Store 3170. Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.
NewStore Customer Service Specialist Sherwin-WilliamsStore Customer Service SpecialistChicago, ILPlease be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.
NewBilingual Multi-Location Customer Service Specialist (Spanish) Sherwin-WilliamsBilingual Multi-Location Customer Service Specialist (Spanish)Plainfield, ILThe individual selected for this role will be expected to work at stores within at Store #3270, located at: 11850 Route #59 Suite #100 Plainfield, IL 60585 This candidate will also be expected to spend 20% of their time at the following locations: Plainfield South Store 3262. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
NewBilingual Customer Service Specialist (Spanish) Sherwin-WilliamsBilingual Customer Service Specialist (Spanish)Chicago, ILPlease be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Care Management Specialist II MindlanceCare Management Specialist IIDowners Grove, ILRemoteConsult with physicians, providers, members, and other resources, as appropriate, to assess, plan, facilitate implementation, coordinate, monitor and evaluate options and services required to meet an individual's acute health needs, using communication and available resources to promote quality health outcomes. Incumbents with nursing licenses in positions/departments requiring multi-state licenses are required to obtain and maintain additional current, valid, and unrestricted applicable nursing licenses in other states as determined by management.
Portfolio Analytics & Strategy Specialist - Marketing & Customer Analytics The PNC Financial Services Group IncPortfolio Analytics & Strategy Specialist - Marketing & Customer AnalyticsChicago, IL$78,000–$156,720 / yearAnalytical Approach, Banking Products, Big Data Management and Analytics, Business Analytics, Credit Risk, Mathematics of Financial Instruments, Operational Risk, Performance Measurement, Predictive Analytics, Pricing Models and Analytics, Regulatory Environment - Financial Services, Risk Management Banking. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
Customer Success Specialist DoorDash IncCustomer Success SpecialistChicago, IL$63,680–$93,600 / yearWe value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers.
NewAnimal Care Specialist Petco Animal Supplies, Inc.Animal Care SpecialistChicago, IL$17–$25 / hourWe are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. About Petco: We're proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years - from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it.
NewResident Care Specialist HVAC Onni GroupResident Care Specialist HVACChicago, IL$25–$29 / hourThe Resident Care Specialist is responsible for performing highly diversified duties to install, troubleshoot, repair, and maintain production and facility HVAC equipment according to safety, predictive, and productive maintenancesystems and processes to support the achievement of the site's business goals and objectives. Four or more years of manufacturing experience; strong hydraulic, pneumatic, mechanical and industrial skills with some PLC experience and HVAC; vacuum furnace experience is preferred .
Key Customer Specialist Floater Central/Eastern Time Zone GeigerKey Customer Specialist Floater Central/Eastern Time ZoneILJob Summary: Under the direct supervision of the assigned Total Care National Service Director and Area Service Manager, and applying continuous improvement tools and concepts, serve as the primary contact for an assigned number of our high-volume sales partners in the absence of their assigned KCS. Support and coordinate the implementation of client PopUp Stores during coverage periods, including but not limited to obtaining mock-ups for posted products, product pricing, entering orders, and maintaining tracking spreadsheets for order completion.
Customer Sales Specialist Arrow Electronics IncCustomer Sales SpecialistDowners Grove, IL$27.72–$33.88 / hourProvide proactive notification to customer of changes to delivery status, conduct bond reviews with customer (Shortages & Turns), manage SMI (Slow Moving Inventory) and NCNR (Non-Cancellable, Non-Returnable) customer conversations, own Hard & Planned Order management, PCN (Product Change Notification) Coordination and deliver and maintain the POI (Perfect Order Index). Manage the interface on e-Compass reports with Infosys, drive closure by managing exceptions (Dropped Part, New Part), manage customer Forecast Response reports after Infosys has taken action and drive closure by managing exceptions.