NewDirect Sales Representative- Residential AstoundDirect Sales Representative- ResidentialCalverton, MDSee Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
NewCustomer Experience Coordinator Full Time MarshallsCustomer Experience Coordinator Full TimePrince William, VA$15.50–$16 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewCustomer Engagement Coordinator Full Time MarshallsCustomer Engagement Coordinator Full TimePrince William, VA$13.77–$14.27 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewOutside Sales Representative- Paid Weekly- Paid Training Safe Haven SecurityOutside Sales Representative- Paid Weekly- Paid TrainingHartwood, VA$65,000–$120,000Requirements: High School diploma or equivalent, valid driver's license, auto insurance, and reliable transportation and willingness to work outside for extended periods in any season. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service.
NewTravel Nurse RN - Post-Anesthesia Care Unit (PACU) / Pre-Post Op - $1,771 to $1,884 per week in Alexandria, VA TravelNurseSourceTravel Nurse RN - Post-Anesthesia Care Unit (PACU) / Pre-Post Op - $1,771 to $1,884 per week in Alexandria, VAAlexandria, VA$1,771–$1,884This role involves assessing patient recovery, implementing post-operative care plans, administering treatments, collaborating with the surgical team, and coordinating care for discharging or transporting patients. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team.
NewTravel Nurse RN - Post-Anesthesia Care Unit (PACU) / Pre-Post Op - $1,778 to $1,891 per week in Washington, DC TravelNurseSourceTravel Nurse RN - Post-Anesthesia Care Unit (PACU) / Pre-Post Op - $1,778 to $1,891 per week in Washington, DCWashington, DC$1,778–$1,891This role involves assessing patient recovery, implementing post-operative care plans, administering treatments, collaborating with the surgical team, and coordinating care for discharging or transporting patients. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team.
NewTravel Nurse RN - Post-Anesthesia Care Unit (PACU) / Pre-Post Op - $1,757 to $1,869 per week in Washington, DC TravelNurseSourceTravel Nurse RN - Post-Anesthesia Care Unit (PACU) / Pre-Post Op - $1,757 to $1,869 per week in Washington, DCWashington, DC$1,757–$1,869This role involves assessing patient health before and after surgery, implementing care plans, administering treatments, and collaborating with healthcare teams to ensure high-quality, patient-centered care. Essential Work Functions:Assess patients pre-operatively, including reviewing medical history, performing physical examinations, and identifying potential risks.
NewTravel Nurse RN - Pediatric Intensive Care Unit - $2,664 to $2,834 per week in Washington, DC TravelNurseSourceTravel Nurse RN - Pediatric Intensive Care Unit - $2,664 to $2,834 per week in Washington, DCWashington, DC$2,664–$2,834This role includes comprehensive patient assessment, implementing complex care plans, administering treatments, and collaborating with multidisciplinary healthcare teams to ensure high-quality, patient-centered care in a fast-paced, high-acuity environment. Continuously observe and evaluate patient conditions, record significant findings, and promptly notify physicians of critical changes or adverse reactions to treatments .
NewHelp Desk Specialist I NuAxis InnovationsHelp Desk Specialist IWashington DC, DCTime after time, programs failed because the focus was on the tools and products and not the people using them.Learn More.. Learn More about our Benefits and Culture!
NewDriver $22/hr + Sign on bonus gategroupDriver $22/hr + Sign on bonusDulles, VAp>Please keep in mind: Our workforce needs to remain flexible in your shifts and days off, as your schedule may fluctuate during peak seasons to meet production needs, requirements of the industry or to accommodate a shift bid in accordance with the Union contract. A notice of the employer’s drug-testing policy must also be posted in an appropriate and conspicuous location on the employer’s premises, and copies of the policy must be made available for inspection by the employees or job applicants of the employer during regular business hours in the employer’s personnel office or other suitable locations.
Customer Service Representative - Work From Home American Income LifeCustomer Service Representative - Work From HomeWashington, DC$40,000–$50,000 / yearFull timeWe are a growing organization dedicated to helping individuals and families better understand benefit programs designed to provide long-term financial protection and peace of mind. Through our partnerships with established unions, associations, and member-based organizations, we support members by explaining available options and guiding them through a simple, professional process.
Customer Care Representative - WFH Washington DC MEDICAL TRANSPORTATION MANAGEMENT, INC.Customer Care Representative - WFH Washington DCWashington, DCRemotep>All you need for the Customer Care Representative role is: • Must currently reside in Washington DC • 1 year of Call Center experience • 6 months Customer Service experience • Basic typing/computer experience with excellent navigational skills • High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps) • Use of wireless and WiFi "air cards" is prohibited • A quiet space within the home free of distractions including caretaking of any kind. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative's skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities.
NewDigital Branch Customer Care Representative EagleBankDigital Branch Customer Care RepresentativeBethesda, MD$23.24–$33.44 / hourThe Digital Branch Customer Care Representative delivers prompt, accurate support to Digital Branch customers across digital accounts, mobile banking, and related products and services. This role consistently provides high-quality customer service by prioritizing clear communication, timely resolution, and a seamless customer experiences, reinforcing customer satisfaction, loyalty, and retention.
Customer Care Representative - On Site MEDICAL TRANSPORTATION MANAGEMENT, INC.Customer Care Representative - On SiteVAWhat You'll Need: • Must currently reside in Virginia and be able to work on-site at our Norton, VA office • 1 year of call center experience • 6 months of customer service experience • Basic typing and computer skills with strong navigation abilities. As part of our growing team, your work will directly impact the communities around you by helping remove barriers to care and improving quality of life.
Customer Care Representative Eagle Bancorp IncCustomer Care RepresentativeBethesda, MD$23.24–$33.44 / hourp>The Customer Care Representative delivers support and assistance to business and consumer customers calling about Online Banking, Mobile Banking, VISA debit cards, Consumer Lending and limited Deposit Services providing them with consistent outstanding customer service, accurate information and timely response to promote customer satisfaction and retention. Also handles incoming calls from Branch employees needing assistance to execute some debit card and online banking processes in support of customer service.
Digital Branch Customer Care Representative Eagle Bancorp IncDigital Branch Customer Care RepresentativeBethesda, MD$23.24–$33.44 / hourThe Digital Branch Customer Care Representative delivers prompt, accurate support to Digital Branch customers across digital accounts, mobile banking, and related products and services. This role consistently provides high-quality customer service by prioritizing clear communication, timely resolution, and a seamless customer experiences, reinforcing customer satisfaction, loyalty, and retention.
Patient and Customer Care Representative GoodVetsPatient and Customer Care RepresentativeWashingtonAs a Patient and Customer Care Representative (PCCR), you will play a vital role both as a part of the client and patient care teams, ensuring seamless client experiences while supporting our clinical team in providing excellent veterinary care. This unique role encourages you to float between direct animal care and client services -- utilizing a broad skillset, contributing to hospital efficiency, and strengthen the bond between our medical team, clients, and patients.
NewRepresentative II, Customer Care Order Placement Cardinal HealthRepresentative II, Customer Care Order PlacementWashington, DC$15.75–$18.50 / hourCustomer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other servicesby acting as a liaison in problem-solving, research and problem/dispute resolution. The Representative II, Customer Care Order Placement operates as a “Universal Agent”, who is able to meet the needs of our customers throughout the entire order placement lifecycle.
Customer Care Representative (CCR) STRUCTION SOLUTIONSCustomer Care Representative (CCR)Quantico, VA$14–$16 / hourp>Struction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services. This program supports wounded, ill, and injured Marines, Sailors attached or formerly attached to Marine units, veterans, and their family members through call center operations, outreach, resource referral, and non-medical case management.
U-Box Customer Care Representative (CDL-A) U-Haul International IncU-Box Customer Care Representative (CDL-A)Hyattsville, MD$24–$26 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Herndon, VAThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
NewCustomer Service Representative (CSR) Lakefield Veterinary GroupCustomer Service Representative (CSR)Bealeton, VA$15–$18 / hourThey create a calm, welcoming experience for clients and pets while supporting a veterinary team that values professionalism, kindness, and teamwork. Our doctors and staff genuinely enjoy working together, and we love meeting new people and bringing them onto the team.
Customer Service Representative I, Grade 13 Montgomery County, MarylandCustomer Service Representative I, Grade 13Rockville, MD$51,703–$76,463 / yearUnder the general supervision of a Program Manager, the MC311 CSR is responsible for answering incoming telephone calls in a professional and courteous manner by successfully using a combination of technology (laptop, software, internet, etc.) and exemplary soft skills (active listening, clear speaking, problem solving, etc.). The Department of Technology & Enterprise Business Solutions (TEBS) Customer Service Representative-I, Grade 13; MC311 Customer Service Center is Montgomery County's premier source for non-emergency government information and services.
Customer Service Representative II, Grade 16 Montgomery County, MarylandCustomer Service Representative II, Grade 16Rockville, MD$57,596–$86,330 / yearContinually assessing the status and up-to-date nature of Knowledge-Based Articles (KBA's) via direct customer interactions or independent observation and research (such as trending and emerging topics within the County, changes to the beginning and end dates of programs/services, conflicting information amongst publications) and proactively communicating needs and potential liabilities to management. This Position is ONLY Open to Montgomery County Government Employees: Current Montgomery County Government employees; Montgomery County employees who were affected by a reduction-in-force and currently have RIF priority rights; Active Montgomery County local fire and rescue department volunteers with at least 50 points under the length of service award program (LOSAP); or.
NewCustomer Service Representative - Emergency Veterinary Hospital Lakefield Veterinary GroupCustomer Service Representative - Emergency Veterinary HospitalWashington, DCEducation: High School Diploma or GED required Professional Licenses/Certifications: None Experience: 1+ years experience in retail sales or customer service preferred Experience in a medical facility desired Knowledge, Skills and Ability: Ability to provide effective customer service principles Basic knowledge of medical terminology Basic proficiency with a variety of computer programs including Microsoft Office Suite Basic written, verbal, and active listening communication skills Strong customer relations and interpersonal skills Exercises tact and diplomacy in dealing with sensitive issues and situations Prioritize work and handle a variety of tasks simultaneously, with frequent interruptions Strong organizational and time management skills Effectively and quickly responds to requests in a proactive manner Strong attention to detail and high level of accuracy . • Foster a culture built on our values: Respect, Learning, Do the Right Thing, Wow Service, and Fun • Maintain knowledge of the services the hospital provides and utilizes the information to promote the hospital's services and products to existing and prospective customers • Welcome clients and pets, ensuring that they are comfortable in the hospital, and educating the clients about preventative care and pet health needs • Assist incoming clients.
Customer Service Representative - Bryans Road WesBanco IncCustomer Service Representative - Bryans RoadMD$17–$20.50 / hourp>WesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions.
NewCustomer Service Representative EagleBankCustomer Service RepresentativeWashington, DC$23.24–$33.01 / hourWe provide full banking services for our commercial clients, including new account setup and maintenance, cash management products, and in-person assisted and automated transaction services. Resolves basic service issues by maintaining a developed working knowledge of basic bank products and services while referring more complex requests to appropriate colleagues or departments.
Entry level bilingual Insurance Customer Service Representative Venice Mundle-Harvey AgencyEntry level bilingual Insurance Customer Service RepresentativeMontgomery Village, MD$35,000–$40,000 / yearCross-department Collaboration: Work closely with sales and claims teams to ensure seamless customer service workflow. If you are passionate about making a difference and possess a positive attitude, we invite you to join our team, where your efforts are valued and your success is celebrated.
NewCustomer Service Representative SMO EnergyCustomer Service RepresentativeLa Plata, MDYouwill handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills, along with the ability to interact effectively with both customers and coworkers.
Patient Access Customer Service Representative R1 RCM IncPatient Access Customer Service RepresentativeVA$16–$21.10 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
NewCustomer Service Representative - Bryans Road WesBanco BankCustomer Service Representative - Bryans RoadBryans Road, MD$17–$20.50 / hourWesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions.
NewCustomer Service Representative ElementCustomer Service RepresentativeWashington, DC$23–$26 / hourHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.
NewCustomer Service Representative Caliber Collision CentersCustomer Service RepresentativeArlington, VA$15–$18 / hourb>Caliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation's largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when necessary, coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes.
Sales Associate / Customer Service Representative Drybar ShopsSales Associate / Customer Service RepresentativeFairfax, Virginia$23–$27 / hourPart time1+ years experience in a fast-paced, customer service-centric environment (hospitality industry, customer service representative, store associate, or similar position). Maintains professional demeanor under pressure - able to understand a customer's frustration and remain calm, especially in difficult situations.
Customer Service Representative American Home ContractorsCustomer Service RepresentativeFulton, MDWhat You’ll Do: Be the voice of our company: Handle a high volume of inbound calls, answer questions confidently, and schedule appointments with accuracy and care. Drive the follow-through: Each CSR is expected to complete 150+ outbound calls per day once fully trained, no cold calling here, ever.
Customer Service Representative - Patient Registration R1 RCM IncCustomer Service Representative - Patient RegistrationWarrenton, VA$16–$21.10 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Part Time As Needed - Patient Registration Customer Service Representative R1 RCM IncPart Time As Needed - Patient Registration Customer Service RepresentativeWarrenton, VA$16–$21.10 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
PT Customer Service Representative - Emergency PetVet Care CentersPT Customer Service Representative - EmergencyVienna, VA$16.65–$20.34 / hourWith more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive. Whether youre providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.
Customer Service Representative (Flexible Working Hours) Destination PetCustomer Service Representative (Flexible Working Hours)WashingtonSince 2016, we’ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. If you love pets *and* people—and can juggle phones, customers, and the occasional muddy paw print—this is your moment.
NewCUSTOMER SERVICE REPRESENTATIVE U.S. Department of DefenseCUSTOMER SERVICE REPRESENTATIVEWashington, DC$34,799–$45,239 / yearFor entry at the GS-06: Specialized experience is defined as experience applying regulations, policies and procedures governing pay, billing and other types of financial transactions sufficient to convey information to customers and other interested parties, researching customer accounts and financial regulations, policies and procedures to identify discrepancies and suggest solutions, explaining pay, billing and other types of financial procedures, interpreting technical materials, conveying options and resolving problems within automated financial systems. Candidates claiming Military Spouse Preference (MSP) or Family Member Preference (FMP) will be required to submit a copy of sponsors permanent change of station orders authorizing movement of spouse/family member to the overseas command or other appropriated documentation that support the preference prior to appointment.
NewCustomer Service Representative - Alexandria Animal Hospital of Fort Hunt Encore Vet GroupCustomer Service Representative - Alexandria Animal Hospital of Fort HuntAlexandria, VA$19–$19.50 / hourOur hospitals maintain the culture and atmosphere of a private veterinary practice while gaining access to collective resources and veterinary business management expertise to help lead their teams forward and shape their future. Cutting-Edge Care with Heart - Our full-service hospital offers advanced medicine and services like wellness care and surgery, all delivered with genuine compassion.
NewCustomer service representative - days RandstadCustomer service representative - daysFalls Church, VA$17–$29 / hourIn this role, you will deliver excellent, customer-focused service by screening patient calls, making critical virtual connections, and ensuring seamless communication across our network. Resource Education: Use the call center database and web resources to educate patients/customers on available healthcare services and patient portals.
NewTemporary Customer Service Representative City of Fairfax, VATemporary Customer Service RepresentativeFairfax, VA$17–$24 / hourInvolves customer service-oriented work and includes managing the front desk of the centers, unlocking rooms for classes, rentals and community groups scheduled to use the location assigned. An essential part of the duties of this position involves customer service-oriented work and includes managing the front desk of the centers (Green Acres, Old Town Hall, Stacy C.
NewSr Customer Service Representative at RiverHouse - The Potomac JBG SmithSr Customer Service Representative at RiverHouse - The PotomacArlington, VADriven by a desire to build relationships, Customer Service Representatives naturally excel at connecting with residents and providing superior service to ensure that we deliver the best in apartment living. Passion for providing exceptional customer experiences and embodying our core customer service elements of: CARING - Demonstrated passion for caring about customers and co-workers alike.
Customer Service Representative - State Farm Agent Team Member Yvette Schuler - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberAlexandria, VAAs a Customer Service Representative - State Farm Agent Team Member with Yvette Schuler - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - Remote, VA ModivCare Inc.Customer Service Representative - Remote, VAVARemoteRequired to have a dedicated work area that is separated from other living areas and provides privacy to review company sensitive documents securely. Support a 24/7/365 contact center environment; schedules may include nights, weekends, and holidays, including company-recognized holidays.
NewCustomer Service Representative RTEC Treecare -Tree Service ExpertsCustomer Service RepresentativeFalls Church, VAYou are a key part of operations, working closely with Sales Arborists, the Dispatcher, and Production to ensure clients are informed, jobs are documented correctly, and billing moves without delays. As a Customer Support Representative (CSR), you are responsible for managing the client experience after the sale—ensuring communication is clear, expectations are set, and jobs move smoothly from scheduling through completion and billing.
Customer Service Representative Circle K StoresCustomer Service RepresentativeWashingtonThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
Customer Service Representative Akina PharmacyCustomer Service RepresentativeSterling, VirginiaYou’ll have success here if you value clear processes and get, want, and have capacity to do the following things: Customer Relationship Management: Build and maintain positive relationships with patients and providers, going above and beyond in customer service to handle inquiries, cancellations, and confirmations with a compassionate and service-oriented approach. Performance Metrics and Quality Assurance: Achieve defined daily qualitative and quantitative targets, including specific numbers of outbound calls, inbound calls, chat requests handled, and order transactions completed, while maintaining an exceptional patient-satisfaction rating and adhering to service, productivity, and quality objectives.