320 Results for

Customer Care Representative Jobs in Massachusetts

Jobs

North Chelmsford, MA24 days ago

$20–$26 Per Hour

Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.

Quincy, MA7 days ago

$60,000–$80,000 Per Year

We’re looking for a highly organized, proactive Office Manager who thrives in a fast-paced, customer-focused environment and knows how to keep people, processes, and systems running smoothly. You’ll support our CSR and Lead Specialist teams, oversee office and facility management, handle customer escalations, and ensure our internal systems are efficient and effective.

Boston, MA19 days ago

Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a successful digital auto platform based in Boston, MA, is seeking a Product Support Representative to support the Consumer Support Operations team and will be responsible for handling escalated support issues.

New!

Andover, MA1 day ago

$23–$25 Per Hour

Our client is seeking a detail-oriented and professional Customer Support Representative to support dental and orthodontic practices by handling customer inquiries, order intake, and communication regarding laboratory services. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

New!

Worcester, MA2 days ago

Full-time

Calling on the post-acute care market including long-term care facilities, home health and hospice agencies and medical equipment providers; Selling clinical and operational solutions to all levels of decision makers including owners, senior clinical officers and purchasing managers; Selling products that include incontinence, skin care, DME, advance wound care and gloves; Developing a strong knowledge base about Medline’s very large product catalog and numerous value added programs and services; Developing meaningful relationships with new customers and deepening relationships with existing ones; Cold calling and prospecting to develop new business opportunities; Presenting new products and initiatives; educating customers on current industry trends and regulations; Preparing bids and negotiating contracts. Complex sales strategy/approach to sell solutions across multiple levels; Background in commissioned, tangible product sales; Track record of demonstrable sales growth and quota attainment; Ability to present multiple product lines; Excellent communication and organizational skills; Stable work history; Computer proficiency especially in MS Excel, Word, and Outlook.

New!

Pittsfield, MA1 day ago

$64,600–$96,800 Per Year

Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. You will serve as the face of Ecolab, managing your territory, servicing laundry and dish machines, dispensing equipment and systems, and selling new solutions for our customers to help achieve our mutual goal of a cleaner, safer & healthier environment for all.

New!

Cambridge, MA2 days ago

$48,000–$91,000

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.

Andover, MA9 days ago

Full-time
Employee

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

Andover, MA9 days ago

Full-time
Employee

Littleton, MA9 days ago

Full-time
Employee

Experience with ServiceTitan software is a plusProficiency in Microsoft Office (Word, Excel, Outlook)Previous experience in a customer service or call center environmentStrong problem-solving and critical-thinking skillsExcellent verbal and written communication skillsFamiliarity with CRM systems and customer account management toolsHigh attention to detail with strong data entry accuracy. Handle high-volume inbound and outbound customer callsProvide prompt, professional, and courteous customer serviceAddress customer inquiries, resolve issues, and escalate when necessaryAccurately enter and update customer information in company systemsMaintain detailed records of customer interactionsCollaborate with internal teams to ensure timely issue resolution.

Wakefield, MA9 days ago

Full-time
Employee

Wakefield, MA9 days ago

Full-time
Employee

New!

Brockton, Massachusetts2 days ago

$23–$25 Per Hour

Dennis Port, MA14 days ago

$24–$26 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

Saugus, MA30+ days ago

The CSR will open new accounts, make payments, change account information, recertify accounts, test, and replace transponders, and respond to patron requests. Excellent phone skills, data entry skills, customer service skills, interpersonal skills, and problem-solving skills.

New!

Andover, MA2 days ago

Full-time

ICP Group is organized into two separate business groups, ICP Building Solutions Group and ICP Industrial Solutions Group, comprised of market leading brands known for innovation, quality, and performance. Innovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets.

New!

Ayer, MA3 days ago

The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance .

New!

Concord, MA6 days ago

$18–$24 Per Hour

The ideal candidate will work directly with patients to assist with meal selections, support various dietary needs, and help ensure patients receive nutritious meals that align with physician-ordered diets. Join our healthcare team as a Customer Service Representative where you will play an important role in enhancing the patient experience through compassionate service and nutritional support.

New!

Northborough, MA3 days ago

$21–$25 Per Hour

The CSR supports veterinary partners by providing professional, compassionate pickup and delivery services on an assigned route. If you take pride in doing meaningful work, value professionalism, enjoy building relationships, and are comfortable with physical and emotional responsibility, this role can be deeply rewarding.

Weymouth, MA30 days ago

1 - Manages internal and external calls for South Shore Hospital and the Brigham and Women / Dana Farber's Cancer Center in Clinical Affiliation with South Shore Hospital. a - Knowledge of departments and their functions to enable the intelligent and accurate management of caller’s needs and inquiries to distribute to the appropriate location. j - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.

New!

Malden, MA3 days ago

$18–$20 Per Hour

Whether you're interested in advancing your technical skills, expanding your knowledge of automotive repair, or developing your sales and customer service abilities, we provide ongoing training and development opportunities to support your career aspirations. Whether it's implementing new technologies, exploring innovative service offerings, or finding creative solutions to challenges, we encourage our team members to think outside the box and contribute their ideas to help drive our business forward.

Lee, MA30+ days ago

Ayer, MA30+ days ago

Southborough, Massachusetts30+ days ago

$20–$23 Per Hour

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

Burlington, MA9 days ago

Window World is the largest exterior remodeler in the United States and we are looking for highly motivated professionals to offer a best-in-class customer experience in support of our wide array of residential exterior remodeling products. CSRs will also troubleshoot product and service issues across departments by clarifying and documenting customer concerns, determining the cause of the problem; selecting and expediting the best solution, and following up to ensure a resolution and customer understanding.

West Springfield, MA21 days ago

Full-time

Like human medical specialists, VESH supports primary care veterinarians with the evaluation and treatment of pets affected by trauma, chronic issues, serious illness, or unusual disorders requiring advanced training along with providing critical & emergency pet care. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually.

New!

Westwood, MA3 days ago

Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like: Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.

New!

Greenfield, MA3 days ago

$15–$15.50 Per Hour

This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs . You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

New!

Canton, MA3 days ago

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.

New!

Boston, MA6 days ago

$17–$18.50 Per Hour

CSRs will welcome customers, handle transactions accurately, and ensure customers feel valued and cared for. The ideal candidates will have experience in cash handling, in-person customer service, and possess excellent communication skills.

New!

Milton, MA3 days ago

$17–$18 Per Hour

The ideal candidates will have experience in cash handling, in-person customer service, and possess excellent communication skills. CSRs will welcome customers, handle transactions accurately, and ensure customers feel valued and cared for.

East Bridgewater, Massachusetts18 days ago

About Premier Fence LLC:Premier Fence is a trusted leader in residential and commercial fencing, delivering high-quality craftsmanship that not only enhances properties but also protects what matters most. Security Works is focused on creating a company where employees enjoy coming to work, customers trust our service, and our team takes pride in what they do every day.

New!

Leominster, MA3 days ago

American Tin Ceilings | Reggio Registers | Baseboarders | RTA Cabinet Store | Electric Fireplaces Direct | Mantels Direct | Trueform Concrete & Blendhouse | Cast & Bevel | Vent Covers Unlimited | Madelyn Carter . Collaboration is a key proponent of success at Renovation Brands, which is on display during our interview process for a number of positions where it is common to have members of our Senior Leadership Team as well as your future manager partake as Interviewers.

New!

Mashpee, MA3 days ago

Our hospitals maintain the culture and atmosphere of a private veterinary practice while gaining access to collective resources and veterinary business management expertise to help lead their teams forward and shape their future. Cutting-Edge Care with Heart - Our full-service hospital offers advanced medicine and services like wellness care and surgery, all delivered with genuine compassion.

New!

Boston, MA6 days ago

$16–$17 Per Hour

You are good at:* Selling products to customers* Providing excellent customer care* Communication and friendly conversation* Performing at a quick pace while having fun* Working as part of a team to accomplish daily goals* Coming up with great ideas to solve problems* Thinking quickly and offering suggestionsGreat if you have:* Retail and customer service experience* Sales associate or cashiering experience* High school diploma or equivalent* Motivation to advance in your career!* Willingness to learn and have fun! Physical Requirements:* Ability to stand and/or walk for up to 8 hours* Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift* Occasionally lift and/or carry up to 60 pounds from ground to waist level* Push/pull with arms up to a force of 20 pounds* Bend at the waist with some twisting up to one hour a shift* Grasp, reach and manipulate objects with hands.

Boston, MA30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

New!

Malden, MA6 days ago

This person must be knowledgeable of our product lines and will be responsible for entering customer orders, providing status updates and responding to customer inquiries and issues with a high level of integrity. Located in Malden, MA, we not only service our community with the best coffee around but our coffee can be found in both restaurants and retail store locations around the country.

New!

Westwood, MA3 days ago

Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Predictable Work Schedules to plan your life: no weekends or nights for most roles.* Celebrate your and others' achievements with our Employee Recognition Program.* Reach your career goals with our Educational Reimbursement and Career Development Programs.*

New!

Wilmington, MA3 days ago

$20–$26 Per Hour

As the hub of all claims, CSR is responsible for speaking with the customer, ongoing customer follow up, handling service complaints, logistics of dispatching field personnel to jobs while ensures that the required Cycle Time and insurance Service Level Agreement tasks deadlines are met. This position, in combination with the nature of this business, require the ability to juggle multiple critical requests and react with appropriate urgency to situations that require quick turnaround and take effective action without knowing the entire picture.

Brockton, MA30+ days ago

Full-time

As a valued team member, interns are immersed in real projects that make a tangible impact, allowing them to apply their academic knowledge while developing critical professional skills. We handle it all – from loans to checking accounts, online banking and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.

Lowell, MA30+ days ago

Full-time

Plymouth, MA30+ days ago

Full-time

Franklin, MA30+ days ago

Full-time

New!

Middleton, MA1 day ago

Full-time

This position requires excellent verbal and written communication skills, computer proficiency, and exemplary customer service skills, with the abilities to multitask and work as a team. Provide excellent customer service to all patients, families, and caregivers by greeting and assisting all callers in a warm and professional manner.

New!

Westwood, MA3 days ago

The Customer Service Representative must have strong analytical, reasoning and negotiating skills, and must be courteous, tactful and exercise patience in dealing with customers, the general public and interfacing departments under difficult circumstances. Receives and processes service outage inquiries and emergency calls from customers, police and fire departments, public officials, and processes information from other company departments relative to outage situations.

New!

Peabody, MA6 days ago

$20–$23 Per Hour

Your Responsibilities as an Office ProfessionalCustomer contacts and Scheduling - you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals . Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners.

Boston, MA30+ days ago

The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, billing and managed care, and a variety of administrative duties in support of department (such as coordination of physician credentialing, handling phones & mail, filling out forms, filing, photocopying, faxing, preparing letters, reports, etc.). Excellent English communication skills (oral and written) and interpersonal skills are required to interact with internal and external contacts in a courteous and patient focused manner.

New!

Longmeadow, MA6 days ago

$17–$21 Per Hour

We are proud to provide top quality medical services, wellness exams, preventative care, vaccines, diagnostic services, radiographs, spays, neuters, dental procedures, and soft tissue surgeries to the community for over 30 years, and we've recently added exotic pet care to repertoire in the past 2 years as well. The Client Service Representative is the pivot around which the hospital operates and is responsible for:Customer service functions, including: greeting visitors, answering telephones, and managing the day's scheduled appointment via check-in and check-out.

Boston, MA30+ days ago

Remote

This role focuses on delivering excellent customer experiences while assisting customers with travel planning, confirmations, and ongoing support. We are hiring a Remote Customer Service Representative to support clients with reservations, booking coordination, and general customer assistance within the travel services industry.

New!

Marlborough, MA3 days ago

$20.10–$31.59 Per Hour

The Customer Service Representative provides solutions to the customer while managing operational needs and collaborating closely with functional partners (Manufacturing, Marketing & Sales, Supply Chain, etc.) to meet company objectives. Responsibilities include responding to customer inquiries and complaints utilizing the various Business Unit tracking systems, issuing credit and debit memos, and monitoring sales orders flow through the order fulfillment process.

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Customer Care Representative Jobs in Massachusetts

Customer Service Representative Hajoca Corporation

Office & Csr Manager Trust 1 Services

Customer Service Representative Beacon Hill Staffing Group

Customer Service Representative- Andover, MA Nesco Resource

Sales Rep Post Acute Care Medline Industries

Territory Sales and Service Representative Ecolab Inc.

Security Representative Fidelity Investments

SAP Customer Service Representative Company Confidential

Customer Service Representative Company Confidential

Customer Service Company Confidential

Call Center Representative - Part-time Company Confidential

Call Center Representative Company Confidential

Customer Care Representative Casella Waste Systems, Inc.

U-Box Customer Care Representative (CDL) U-Haul

Customer Care Representative The Panther Group

Customer Care Representative ICP Group

Customer Service Representative (CSR) Domino's Pizza LLC

Customer Service Representative Emerson Hospital

Customer Service Representative Gateway

Customer Service Representative / Inbound Call Center South Shore Health

Customer Service Representative Midas

Customer Service Representative (CSR) Burlington Vt North Ave Domino's

Customer Service Representative (CSR) Ayer MA Domino's

Medical Equipment Customer Service Representative Rotech Healthcare Inc.

Customer Service Representative Window World of Boston

Veterinary Customer Service Representative Ethos Veterinary Health

Customer Service Representative Graybar

Customer Service Representative - Full or Part Time Circle K Stores

Customer Service Representative System One

P. T. Customer Service Representative Dependable Cleaners

Part Time Customer Service Representative Dependable Cleaners

Customer Service Representative/Coordinator Premier Fence LLC

Customer Service Representative Renovation Brands

Customer Service Representative - Leach Animal Hospital Encore Vet Group

Customer Service Representative Circle K Stores

Spanish Bilingual Limited Service Customer Service Representative Maximus

Customer Service Representative Reily Foods Company.

Customer Service Representative Graybar Electric Company

Customer Service Representative ServiceMaster Restore

Summer Customer Information Center Representative - Brockton Rockland Trust

Summer Customer Information Center Representative - Lowell Rockland Trust

Summer Customer Information Center Representative - Plymouth Rockland Trust

Summer Customer Information Center Representative - Franklin Rockland Trust

Patient Care Representative - Phone Center MFM Health

Customer Service Representative EverSource

Office Assistant/Customer Service Representative Mr. Handyman

Ambulatory Services Representative (Customer Service) & SIGN ON BONUS Boston Medical Center

Part Time Customer Service Representative VCA Animal Hospitals

Customer Support Representative Travelcareerlaunch

Customer Service Representative (Semiconductor) Qnity

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