68 Results for

Customer Care Manager Jobs in Wilmington, NC

Jobs

New!

Wilmington, NC3 days ago

The TPM will oversee trauma registry operations, lead performance improvement (PI) initiatives and audits, coordinate interdisciplinary trauma teams, and drive community injury prevention programs. Program Administration: Manage the trauma budget, develop protocols, coordinate committee meetings, and serve as a liaison between trauma services and hospital leadership.

New!

Wilmington, NC4 days ago

$35–$45

Licensed Clinical Social Worker/Registered Nurse License and 2+ years of physical health care management experience, 4-6+ years of physical health care management experience preferred. Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services!

New!

Leland, NC6 days ago

Full-time

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.

Wilmington, NC30+ days ago

$40,000–$63,792 Per Year

You will spend 6-8 weeks in a series of clinic and management job rotations, workshops, and special projects – all emphasizing experiential learning and feedback – and designed to accelerate your own development and build valuable relationships across the company. MainStreet Family Care is planning on opening a new urgent care clinic every two weeks and eventually reach over 100 clinics across 5 states.

Wilmington, NC30+ days ago

$20–$22

Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life.

Wilmington, NC30+ days ago

Full-time

You will plan and host continuing education events, hospital tours, and other community engagement activities, while collaborating with hospital leadership, marketing partners, and cross-functional teams to promote hospital services, optimize the referral experience, and support business growth. This field-based role serves as the primary liaison between our hospital and the referring veterinary community, building strong partnerships, improving the referral experience, and supporting access to specialty and emergency care.

New!

Wilmington, North Carolina6 days ago

Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

New!

Wilmington, NC4 days ago

You will ensure that patients receive quality care by ensuring the store team that provides clinical services follow operational processes and meets their goals daily. Duties & Responsibilities: As a Clinical Services Manager, you will work closely with the Brand Manager to provide supervision and support to the store team to meet clinical goals with guidance from the Clinical Operations Department.

HOLDEN BEACH, NC30+ days ago

$22.50–$31 Per Hour

Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. + Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience.

Wilmington, NC14 days ago

Support Brand Manager duties frequently acting as Manager on duty to accomplish the following objectives: Support store talent acquisition and talent development; including but not limited to direct recruiting, partnership with Recruiting Department, training new team members and ongoing development plans for store associates. By training you and encouraging you to take ownership of the role, you will be empowered to support store operations, train and coach associates, foster a strong partnership with the Clinical team and Lab Staff, leading to frequent exposure with Senior Leadership, and more.

Wilmington, NC9 days ago

$16.55–$20 Per Hour

About The ODP Corporation: The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified.

Rocky Point, North Carolina30+ days ago

In this position, you will be responsible for coordinating home care services which includes establishing and maintaining the patient’s plan of care. What You'll Do: Responsible for coordinating home care services which includes establishing and maintaining the patient’s plan of care.

New!

WILMINGTON, North Carolina6 days ago

Overview: Join Healthcare Services Group (HCSG) as an Environmental Services Manager in Training, where you will learn to manage your own account and oversee housekeeping, laundry, and floor care operations at a long-term care facility. If you're looking for an opportunity to grow your career in environmental services management and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

Wilmington, NC30+ days ago

The ideal candidate excels at interpreting patient experience data to identify root causes and develop innovative, impactful programs that enhance patient outcomes and satisfaction. We’re looking for an experienced Endoscopy Nurse Manager to lead our dynamic team, ensuring exceptional patient care and operational excellence in our endoscopy department.

Wilmington, NC30+ days ago

The ideal candidate excels at interpreting patient experience data to identify root causes and develop innovative, impactful programs that enhance patient outcomes and satisfaction. NC state approved curricula for restrictive interventions (facility specific) within 3 months of hire for Emergency Departments and Behavioral Health units, required.

New!

Wilmington, North Carolina2 days ago

Collaborate with interdisciplinary treatment teams, other departments and administration to ensure that all residents’ physical, biopsychosocial, age, developmental and cultural needs are met and when they are not met, acknowledges and works to resolve customer complaints. We offer a complete continuum of care for detox, rehab services, residential, partial hospitalization and an intensive outpatient programming (IOP) to help our patient reach their goals.

Wilmington, NC22 days ago

Remote

$55,000–$65,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Renewal Process: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.

Wilmington, NC27 days ago

Remote

$80,000–$100,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.

Wilmington, NC30+ days ago

Remote

$75,000–$85,000 Per Year
Full-time

Work Mode: Highly prefer the candidate be 2-3 days hybrid at one of our IOA office locations, also open to fully remote | Location/Supporting: Longwood, FL, Birmingham, AL, Jupiter, FL, Las Vegas, NV, Atlanta, GA, Charleston, SC, Syracuse, NY or Binghamton, NY office | Experience: Bond/Surety Experience. Client Relationship Management: Manage assigned client relationships, including initiating and conducting client calls/meetings, handling bid bond requests, changes to bonds, cancellations, riders, and closing new business and renewals.

Wilmington, North Carolina7 days ago

Bachelor's Degree in Nursing or Bachelor's Degree in Social Work accredited by the Council on Social Work Education or Bachelor's Degree in related healthcare field. What We Offer: The Manager of Case Management is responsible for oversight and management, operations and ongoing quality, productivity and efficiency for case management processes.

WIlmington, NC30+ days ago

WORKING CONDITIONS/PHYSICAL REQUIREMENTS: The physical demands and work environment described herein is a representative of those that generally must be met by a team member to successfully perform the essential functions of this job: • This position primarily involves sitting, standing, walking, twisting, reaching, bending/stooping, pushing and pulling (typical weight of 5 lbs. and maximum weight of 100 lbs., approximately), and lifting (minimum weight of 5 lbs. and maximum weight of 100 lbs., approximately) . JOB SUMMARY: The Regional Dietary Manager provides leadership and oversight of food service and nutrition operations across multiple long-term care facilities within an assigned region.

Wilmington, NC30+ days ago

The Store Manager reports to the Regional Store Manager and will oversee the retail locations employees and activities to achieve a profitable store location and holding to Hollywood Feeds #1 Policy “Do what is right by the customer.”. Maintains and motivates a positive sales team that will increase sales and ensure efficiency through communication, incentives, and empowering your employees to take responsibility for their job and the store’s goals.

Wilmington, NC14 days ago

Full-time

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Deliver key performance indicators with flawless execution of patient experiences and provide in the moment coaching to other office leaders and team members .

Wilmington, North Carolina19 days ago

The Manager serves as a forward-facing leader to hospital and physician leaders, service line administrators, and external referral partners, ensuring that transfer and placement operations support market expansion, service line development, regulatory compliance, and patient-centered outcomes. What We Offer: The Manager, Patient Throughput and Logistical Center (PTLC) provides regional leadership for patient access, transfer operations, capacity management, and referral optimization across the Novant Health Coastal Region.

Castle Hayne, NC30+ days ago

Since 1976, Michael & Son Services has been a trusted provider of Electrical, Plumbing, HVAC, and Restoration services across Maryland, Virginia, and North Carolina. Our Wilmington office is new and growing fast, and we're looking for someone who can grow the team while providing our customers exceptional service.

Wilmington, North Carolina13 days ago

Remote

Additionally, the FRM role will work directly with office support staff, billing and coding staff, applicable third party vendors (HUB, Copay Card, Patient Assistance Program (PAP)), and other important stakeholders involved with supporting patient access to our client’s therapies. Partner with client’s Sales Team, Payer Teams, Marketing, HCPs, and their Specialty Pharmacies to create and drive strategic reimbursement support approaches, resulting in increased access to therapy for individual patients.

Wilmington, NC30+ days ago

We also offer several career development paths for resort team members, including our management training program, “Unleashed Leadership Academy,” our Grooming Academy that provides scholarships and training for associates to become Groomers, and our newest offering, our Dog Training Academy, which trains and certifies employees to become dog trainers. The Pet Paradise brand has grown to offer resort-style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and of course, overnight boarding that feels like home, all under one roof.

Wilmington, North Carolina30+ days ago

Guided by its “Follow the Sun” culinary philosophy, First Watch’s chef-driven menu rotates multiple times per year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. A recipient of many “Best Breakfast” and “Best Brunch” awards, First Watch was voted #1 Best Breakfast by Newsweek’s Readers’ Choice Awards 2025, and also named 2025 and 2024’s #1 Most Loved Workplace in America by the Best Practice Institute – an accolade most recently featured in The Wall Street Journal – after appearing on the list in 2022 and 2023, as well.

WIlmington, NC30+ days ago

The physical demands and work environment described herein is a representative of those that generally must be met by a team member to successfully perform the essential functions of this job: • This position primarily involves sitting, standing, walking, twisting, reaching, bending/stooping, pushing and pulling (typical weight of 5 lbs. and maximum weight of 30 lbs., approximately), and lifting (minimum weight of 5 lbs. and maximum weight of 100 lbs., approximately) . The Regional IT Manager serves as the primary IT liaison for facility leadership, ensuring system optimization, regulatory compliance (including HIPAA), cybersecurity protection, and effective user support.

Rocky Point, North Carolina30+ days ago

In this position, you will be responsible for coordinating home care services which includes establishing and maintaining the patient’s plan of care. Additional Skills (required): Hours of Work: Flexible hours to meet educational, departmental and institution needs.

New!

Wilmington, NC5 days ago

Remote

$70,000–$90,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services - provides temporary service support to other IOA account teams and account management support to new producers during their first 3-6 months.

Wilmington, NC30+ days ago

Remote

$65,000–$80,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.

Wilmington, NC9 days ago

Remote

$85,000–$95,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.

Wilmington, NC30+ days ago

Remote

$65,000–$90,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.

Wilmington, North Carolina8 days ago

Prepare and review all required paperwork such as time sheets, accident reports, new hire paperwork, employee training records, work orders, equipment and supply orders, etc. Assign duties and tasks to employees and inspect work for cleanliness and completion; review worked performed to ensure quality of service to our customers.

Wilmington, NC22 days ago

What we love about Carter’s: Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey.

Wilmington, North Carolina23 days ago

Experience: Minimum 5 years’ experience in patient access, registration, billing, cash collections, insurance and/or pre-certification, or related experience in a revenue cycle medical environment, required. Responsible for effecting ongoing quality, productivity and efficiency by actively managing operations of designated areas within the Department of Patient Access.

Wilmington, NC14 days ago

As well as assessment of client’s life domain areas; linkage to services in the community; income assistance and employment; assistance coordination of service linkage; medical and medication needs in coordination with client medical needs; home visits/ inspections; gather, enter, and document client information and interactions; and participation in local Continuum of Care meetings in order to enhance communication and the continuity of care. Decreased number of clients returning to higher levels of care by improving service delivery and needed one to one attention with higher needs clients.

Wilmington, NC12 days ago

Full-time

Speaks Law Firm is seeking an experienced high volume Personal Injury Case Manager (Paralegal) to join our Wilmington team. Responsibilities include, but are not limited to:Maintain effective communication with attorneys, clients, insurance adjusters, and other professionals.

Wilmington, NC7 days ago

$16.55–$20 Per Hour

Shallotte, North Carolina30+ days ago

$16–$18 Per Hour

The Team Leader will assist store management in customer service, product availability, execution of food service programs, safety, shift management, and vendor care. The Team Leader will work in support of the store management team to ensure customer satisfaction (including store conditions), maximize sales, cost controls, and achieve established goals.

New!

Shallotte, NC3 days ago

You will help customers schedule appointments, assist with general billing questions, and provide an overall great experience in helping the customer with their needs. Educate customers on service plans, minor pest knowledge, and general information on Strand Termite & Pest Control.

Wilmington, North Carolina14 days ago

What We Offer: Lead and oversee daily operations of a high-acuity 16-bed Surgical-Trauma ICU (STICU) unit, ensuring delivery of safe, high-quality, evidence-based patient care. NC state approved curricula for restrictive interventions (facility specific) within 3 months of hire for Emergency Departments and Behavioral Health units, required.

Wilmington, NC7 days ago

Full-time

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best.

Wilmington, NC30+ days ago

$175,000–$225,000

From humble beginnings to an ENR-Ranked Top Design Firm with a nationwide footprint and over 450 employees operating from 6 offices in Virginia, North Carolina and South Carolina, we provide Fortune 500 companies with innovative design-build solutions. Exercise judgment and experience when applying principles stated above to ensure that sufficient alternatives are considered by the team and that the optimal solution(s) are achieved with schedule and budget constraints.

CAROLINA BEACH, NC30+ days ago

Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

WILMINGTON, NC30+ days ago

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

WILMINGTON, NC30+ days ago

Wilmington, NC22 days ago

To be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.

Wilmington, NC8 days ago

$55,000–$70,000

Are you the type of person who thrives on variety—one day managing staff schedules, the next coordinating clinic operations, and the next solving a tricky challenge before your second cup of coffee?. You will assist in overseeing day-to-day clinic operations, staff coordination, and administrative tasks while supporting families to ensure services are delivered seamlessly.

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Customer Care Manager Jobs in Wilmington, NC

Jobs

Trauma Program Nurse ManagerNovant Health

Travel Nurse RN - Case Manager - $35 to $45 per hour in Wilmington, NCMindlance Health

Customer Support Team (CSS) ManagerFirstService Residential

Urgent Care Clinic Manager (Wilmington)MainStreet Family Urgent Care

Customer Care Coordinator-Order Experience INumotion

Referral Relationship ManagerEthos Veterinary Health

Environmental Services Department ManagerHealthcare Services Group, Inc.

Clinical Services ManagerStanton Optical

Pharmacy Operations ManagerWalgreens

Sales Manager (Optical Retail)Stanton Optical

Retail Print ManagerOffice Depot

Registered Nurse Case Manager - HomecareNovant Health

Environmental Services - Manager in TrainingHealthcare Services Group, Inc.

Endoscopy Nurse ManagerNovant Health

Nurse Manager, Same Day SurgeryNovant Health

Nurse Manager (RN)Wilmington Treatment Center

Account Manager Associate - Commercial Lines (Contractors/ Construction/ Real Estate)Insurance Office of America

Senior Account Manager (Fully Remote)Insurance Office of America

Bond/Surety Account ManagerInsurance Office of America

Manager Case ManagementNovant Health

Regional Dietary Manager – State Veterans HomesSTG International, Inc.

Store ManagerHollywood Feed

General ManagerMyEyeDr.

Manager, Patient Throughput and Logistical CenterNovant Health

General ManagerMichael & Son Services

Field Reimbursement Manager - RemoteMercalis

Assistant Resort ManagerPet Paradise Resort

Restaurant Operations ManagerFirst Watch Restaurants, Inc.

Regional IT Manager - State Veterans HomesSTG International, Inc.

Registered Nurse Case Manager (Homecare)Novant Health

Commercial Insurance Account Manager (Eastern Time Zone)Insurance Office of America

Account Manager - Commercial Lines (Fully Remote)Insurance Office of America

Account Manager - Commercial LinesInsurance Office of America

Account Manager - Commercial Insurance (Fully Remote Option)Insurance Office of America

Area ManagerAllied Universal

Assistant Store ManagerCarter's/OshKosh

Manager Patient AccessNovant Health

Housing Case ManagerCoastal Horizons Center

Case Manager (Paralegal) - Personal InjurySpeaks Law Firm

Retail Print ManagerThe ODP Corporation

Customer Service AssociateRoyal Farms

Customer Loyalty Representative - On SiteAnticimex Carolinas

Nurse Manager - Surgical/Trauma ICU (STICU)Novant Health

Eyewear Customer Service/Sales AdvisorMyEyeDr.

Senior Project ManagerITAC

Pharmacy Customer Service AssociateWalgreens

Customer Service AssociateWalgreens

Customer Service Associate - TemporaryWalgreens

Automotive Assistant & Service ManagersMavis Tire Supply

Operations Manager- ABA CenterDiscovery ABA

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