Customer Service Specialist Jobs in Wilmington, NC
O'Reilly Automotive Stores
Wilmington, NC
Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
O'Reilly Automotive Stores
Wilmington, NC
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee. Perform various in-store services for customers (where state and local laws allow) - (i.e. install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.).
Spade Recruiting
Wilmington, NC
Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development. All-expenses-paid yearly office trips to exciting and exotic locations (2016 Puerto Rico, 2017 Cancun, 2018 Disney, 2019 Vegas, 2020 Bar Mar Bahamas).
ForgeFit
Wilmington, NC
Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond.
HomeTeam Pest Defense
Wilmington, North Carolina
Provide positive customer experiences that significantly affect the customer’s likelihood to continue to use and buy additional service from HomeTeamPest Defense. Answer questions, research problems, resolve issues, provide pricing (non-termite), schedule service(s) and provide closure for customers.
Bank OZK
Wilmington, North Carolina
Job Purpose & Scope: Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and processing financial transactions. Knowledge, Skills & Abilities: Knowledge of bank products and services (e.g., online banking, mobile banking applications, banking cards) .
Anticimex Carolinas
Shallotte, NC
You will help customers schedule appointments, assist with general billing questions, and provide an overall great experience in helping the customer with their needs. Educate customers on service plans, minor pest knowledge, and general information on Strand Termite & Pest Control.
DSI Systems
Wilmington, NC
In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
Iconma
Wilmington, NC
Our Client, a Business Manufacturing and Supply company, is looking for a Human Resources Specialist for their Wilmington, NC location. Normally receives no instruction on routine work, general instructions on new assignments.
The Cole Family of Harley-Davidson Dealerships
Shallotte, NC
Being a part of our exciting, fun and dynamic culture is not just about working for a dealership, it's about embracing a lifestyle of freedom, passion, team members you can call friends, good times and great rides! When accepting check & credit card payments for merchandise purchases, confirm customers’ identification, obtain proper approvals and record them as required.
MedNorth Health Center
$17 - $23
Wilmington, North Carolina
Job Summary: The Health Information Specialist works in a team-centered environment handling incoming and outgoing health information data to provide an organized and complete electronic medical record for coordination of care, billing, auditing, and reporting. Job is detailed-oriented and requires the ability to focus in a busy environment, working and problem-solving independently, prioritizing and delivering time-sensitive reports to providers for patient care.
Alcami Corporation
Wilmington, North Carolina
The Operations Planning Specialist’s responsibilities include managing inventory levels, supporting material/product level revisions, interacting/coordinating with suppliers on a variety of topics, and supporting other business functions as required. Such personal protective equipment may include, but not limited to safety eyewear, hearing protection, various types of respirators/breathing apparatus, lab coats, full protective body coverings, various types of gloves, etc.
TalentBurst, Inc.
Wilmington, NC
You'll run a Bambu 3D printer farm, manage a Keyence optical scanner, support a VR lab (HTC Vive systems running Autodesk VRED and Meta Quest 3 headsets for Autodesk XR), facilitate design review sessions as organizer and safety lead, and participate in drone scanning activities. • Periods of standing/walking during print farm and lab operations; ability to lift up to ~40 lbs (filament cases, equipment), bend/reach, and manage cable/rig setups safely.
Premium
HAMPSTEAD, NC
You’ll represent hundreds of beloved brands across multiple retail locations, making shopping experiences better for everyone. From magazines and candy to cosmetics and health, you’ll work with a wide variety of products that keep shelves stocked and customers smiling.
The Cole Family of Harley-Davidson Dealerships
Wilmington, NC
Take everything you have ever thought about "Sales": the shirt and tie, the car dealership style negotiating we have all experienced, and throw it out the window because at Shipwreck Harley-Davidson we do things differently. Possess a willingness to learn new things: We provide extensive training on the products and processes we use to ensure your success.
OneMain Financial
Wilmington, NC
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance.
Guidant Financial
Wilmington, NC
You’ll review documents submitted by our clients, proactively keep clients updated on progress and help clients understand the year-end reporting documents necessary to complete government filings, including the annual 5500 return. So far, we have distributed an impressive $5 billion in funding, supporting the launch of over 30,000 businesses and generating nearly 100,000 jobs that enrich the economy.
Battelle Memorial Institute
SNEADS FERRY, NC
At least five years of demonstrable accumulated experience (continuous and sustained experience preferred) of developing long and short-range planning and coordination of sport/mission-specific performance programs resulting in attributable results with individual athletes and groups of athletes at the levels of NCAA Collegiate, Olympic, professional sports, and/or SOF Operators in the accompanying, respective settings. The Strength and Conditioning Specialist designs, implements, evaluates, and documents individualized physical training programs, provides expert instruction on exercise techniques and injury prevention, and ensures all personnel with new or undiagnosed medical conditions are referred to appropriate medical providers.
Battelle Memorial Institute
SNEADS FERRY, NC
The Cognitive Performance Specialist collaborates closely with the Human Performance (HP) program team to deliver, document, and continuously improve mental performance training, provide expert guidance on exercise and sports psychology, support research, guideline development, and data reporting requirements. + Capable of meeting physical demands of training with SOF including the ability to hike over rough terrain, function in austere environments and on various fixed or rotary wing aircraft, waterborne craft, or ground transport to observe SOF training evolutions and to conduct training and education.
Coca-Cola Consolidated
Leland, NC
The Route Specialist will cover the routes of teammates when they are away and maintain their established routes, including orders, delivery, and, or unloading our products at customer locations on designated routes, in a courteous, professional, compliant, safe, and timely manner. The Route Specialist may be asked to train new route sales teammates and to assist the Supervisor, as time permits; handle urgent customer needs to satisfy commitments made to customers, and serve as an ambassador of our company and the world’s most recognized brands.
Coca-Cola Consolidated
Leland, NC
The Route Specialist will cover the routes of teammates when they are away and maintain their established routes, including orders, delivery, and, or unloading our products at customer locations on designated routes, in a courteous, professional, compliant, safe, and timely manner. The Route Specialist may be asked to train new route sales teammates and to assist the Supervisor, as time permits; handle urgent customer needs to satisfy commitments made to customers, and serve as an ambassador of our company and the world’s most recognized brands.
Staples
Wilmington, NC
Sales Specialists provide exceptional customer service in helping our customers find a total solution both in-store and through the kiosk. + Stay current on technology products, offerings and services to offer a total solution.
Insight Pest Solutions LLC
Wilmington, NC
We are a privately-owned pest control company that exhibits exceptional customer service, innovative training for technicians, cutting edge service technology, and an environment that enables our people to develop themselves. Employees who have worked for Insight for a full year will become eligible to receive holiday pay for the following observed holidays: • New Year’s Day.
Staples
Wilmington, NC
Ask open ended questions to build relationships and understand customers copy print needs. + Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs).
SPECTRUM
Wilmington, NC
Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand.
Bank OZK
Wilmington, North Carolina
Job Purpose & Scope: Responsible for utilizing knowledge of banking products and services to build professional relationships with customers and engaging in meaningful conversations regarding their financial needs and goals. Knowledge, Skills & Abilities: Knowledge of bank products and services (e.g., online banking, mobile banking applications, banking cards) .
Novant Health
Wilmington, North Carolina
Perform discharge unit rounding, quality compliance reviews, prepping, scanning, and indexing of medical documents into the electronic medical record (EMR) systems, including HIMSS7 unit scanning. Collaborate with cross-functional teams to resolve workflow-related issues and maintain efficient departmental operations.
Novant Health
Wilmington, North Carolina
This position is attractive to individuals who enjoy providing quality customer service, are detail-oriented, works well in a team and results driven environment and will convey professionalism, assurance/confidence with every interaction. The medication management specialist serves as a part of the healthcare team at Novant Health and collaborates with other team members, to provide optimal care.
Novant Health
Wilmington, North Carolina
Under the general direction of the Support Services Manager, this specialist is responsible for accurate processing, and reimbursement-associated data entry for all Mobile Integrated Health service encounters including air & ground transports, treat and release, telehealth encounters, immunizations, scheduled patient visits, and transport refusals. Licensure/Certification: Current credentialing in medical coding (Certified Coding Associate, Certified Coding Specialist, etc.) by an accredited organization (AACP, AHIMA, NAAC, etc.) within 24 months, preferred.
ARS-Rescue Rooter
Wilmington, North Carolina
Your goal is to schedule free in-home consultations with our experienced comfort advisors, or sell simple HVAC System Tune-Ups if the customer has a newer system that just needs a little touch from the pros at ARS. Responsibilities: Work inside a national retail home improvement store engaging customers in friendly conversations about HVAC upgrades, air quality enhancements, and energy efficiency.
REEDS Jewelers
Wilmington, NC
Independence Mall and Mayfaire Town Center serve as key retail destinations, drawing consistent local shoppers and seasonal visitors looking for high-quality shopping experiences. Wilmington’s beautiful beaches, thriving arts scene, and growing business sector make it an exceptional place to build a career and enjoy an outstanding lifestyle.
InterSolutions
$16 - $18
Wilmington, NC
Ideal candidates have experience in customer service, sales, leasing, real estate, hospitality, or retail and excel at engaging with different personalities. Primary Responsibilities Include: Greet prospective residents and give tours while determining housing needs, preferences, and close leads.
Alcami Corporation
Wilmington, North Carolina
Responsibilities: Performs technical evaluations of incoming RFPs and existing program extensions across Alcami capabilities for assigned business unit (Lab Services) including proposed scope of work, costing, and budgets with limited guidance from Management. Job Summary: A Proposal Writer (Technical Evaluations Specialist) drives results in a fast-paced environment by assessing requests for proposals (RFPs) received from our Sales and Business Development team or customers.
MegaCorp Logistics
Wilmington, NC
Stay in Control – Use your organizational skills to accurately document all the details, ensuring that everything from load fees to delivery updates are logged seamlessly for accurate billing. Fast-Paced Problem Solving – Analyze each load's progress, troubleshoot any issues with drivers, and resolve potential problems before they happen, keeping deliveries on track.
Novant Health
Burgaw, North Carolina
What We Offer: Responsible for staffing multiple hospital entry points to provide registration-related functions including the Emergency Department, Outpatient Imaging, Outpatient Surgery, and others. Participates in and facilitates communication between their supervisors other Revenue Cycle Departmental staff and management in order to strengthen and improve processes within the revenue cycle.