1,253 Results for

Customer Care Manager Jobs in Westminster, MD

Jobs

Travel RN Care Manager - $1,932 per week Care Team Solutions

Baltimore, MD

We've worked hard for you to enjoy some one-of-a-kind benefits you'll not likely find anywhere else, because they benefit you more than they benefit us: Our early pay program. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined.

1 day ago

Case Manager Social Worker (LBSW ONLY) - Grace Medical Center LifeBridge Health

Baltimore, MD

$27.90–$41.85 / hour

Incorporates social, cultural/ethnic, emotional and spiritual aspects of the patient and family into the discharge/psychosocial assessment and the plan of care; demonstrates competency in knowledge base of community resources to address identified needs. Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.

2 days ago

Travel RN Case Manager - $2,076 per week Care Team Solutions

Randallstown, MD

1 day ago

Travel Case Manager - $2,076 per week Care Team Solutions

Randallstown, MD

1 day ago

Travel RN Case Manager - $1,963 per week American Traveler

Baltimore, MD

American Traveler is seeking an experienced RN Case Manager for an adult inpatient case management role at a large academic medical center, requiring active RN licensure and current inpatient case management experience. Coordinates care for a select caseload of adult patients from triage through discharge, including transition planning to post-acute settings such as nursing facilities, acute inpatient rehab, or community resources.

1 day ago

Dialysis Clinical Manager Registered Nurse - RN Fresenius Medical Care

Baltimore, MD

Other: • Collaborates closely with, providing oversight as needed to, the Clinical Manager/Charge RN acting as nurse manager, the Medical Director, and the physicians regarding the direct patient care responsibilities within the facility to ensure the provision of outstanding quality of patient care, as defined by the FMS quality goals, and compliance with the pertinent company policies and procedures. • Demonstrated leadership competencies and management skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management and decision making.

8 days ago

Dialysis Clinical manager Registered Nurse - RN Fresenius Medical Care

Baltimore, MD

8 days ago

Hospital Operations Manager GoodVets

Gaithersburg, MD

$67,000–$85,000

Our Hospital Managers Bring: Operational Excellence: Ability to execute and enforce protocols, manage appointment flow, oversee inventory, and balance hands-on tasks with leadership responsibilities. From staffing and scheduling to inventory, compliance, and reporting, you’re the leader who makes the hospital run smoothly with a culture that attracts top talent and delivers exceptional veterinary care and patient experiences.

3 days ago

Travel Nurse RN - Case Manager - $1,878 to $2,099 per week in Glen Burnie, MD Prime Time Healthcare

Glen Burnie, MD

$1,878.21–$2,099.18

Prime Time Healthcare is seeking dynamic individuals like you to join our team in Glen Burnie, MD and make a real impact in patient care! Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc.

Today

Travel Nurse RN - Case Manager - $1,595 to $1,782 per week in Baltimore, MD Prime Time Healthcare

Baltimore, MD

$1,594.60–$1,782.20

Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.

3 days ago

Travel Nurse RN - Case Manager - $2,278 to $2,546 per week in Baltimore, MD Prime Time Healthcare

Baltimore, MD

$2,278–$2,546

3 days ago

Travel Registered Respiratory Therapist – Critical Care (NICU, PICU & Adult ICU) - $2,455 per week ARMStaffing

Baltimore, MD

We accomplish this through our total dedication to our clients and field associates, our over 15 years of experience, a strong and diverse poor of medical professionals, and the high level of loyalty of our internal staff. Allied Resources Medical Staffing (ARMStaffing) places the most qualified medical professionals in the industry, including: local and travel contract, temp-to-perm, per diem, and direct-hire personnel.

1 day ago

Project Manager - Building Design Whitman, Requardt & Associates, LLP

Baltimore, MD

$175,000–$210,000 / year
Full time

Come join our collaborative team of engineers and architects on a variety of challenging projects, including high-performance buildings, industrial and manufacturing facilities, office environments, mission critical/secure spaces, historic preservation, and higher education. Lead multidiscipline A/E teams through concept studies, final design, and construction phase services for clients across a broad range of markets, including DoD, Federal/Local Government and Industrial.

23 days ago

BUSINESS MANAGER Abraxas Youth & Family Services

South Mountain, PA

$70,000–$75,000

Develop and implement processes to track patient admissions, utilization of services, and discharges and supervise patient billing systems and appropriate office staff members at the program/facility and other sites. Oversee financial operations and implementation with full charge accountant responsibilities including accounts receivable, accounts payable, billing, payroll, budget preparation (local and state-wide), and insurance.

3 days ago

Travel Nurse RN - Case Manager - $1,907 per week in Hanover, MD Cynet Health

Hanover, MD

$1,907

Job Title: Utilization Review Nurse Profession: Registered Nurse Specialty: Utilization Management Duration: 8 months Shift: Day Hours per Shift: 8:00 AM - 4:30 PM Experience: Minimum of 5 years RN experience with current Utilization Review experience License: Active RN License Certifications: Proficiency in InterQual criteria software systems Must-Have: - Managed care experience in utilization review for at least 1 year preferred Description: This position involves the day-to-day management of health plan members in acute care and/or rehabilitative facilities. The Utilization Review Nurse actively monitors the appropriateness of care received by plan members in various settings, including acute hospitals and rehabilitation facilities.

3 days ago

Case Manager Abraxas Youth & Family Services

South Mountain, PA

$0–$22

Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice. Must pass both federal and state background checks which screen for crimes including, but not limited to drug related crimes, violent crimes, sexual abuse, domestic violence, child abuse, and repeated misdemeanors.

7 days ago

New Business Development Manager Green Bay Packaging Inc

Cockeysville, MD

Showcase Innovation: Share our exciting new products and services with both existing and prospective customers, positioning yourself as a key resource and partner. Under the guidance of our Director of Sales, you will not only identify and nurture new opportunities but also strengthen our existing relationships, making you an integral part of our success story.

11 days ago

Patient Care Coordinator Kaiser Permanente

Towson, MD

$48.39

The PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and other members of the healthcare team to assure continuum of patient care progression for clinical and cost-effective outcomes. The PCC facilitates and coordinates with community providers and ambulatory case managers to assist with the appropriate level and transition of care for a safe discharge and preventing a re-admission.

2 days ago

Architectural Project Manager Whitman, Requardt & Associates, LLP

Baltimore, MD

$100,000–$180,000 / year
Full time

WRA is seeking an experienced Architectural Project Manager to lead the planning, design, and execution of architectural projects from concept through construction administration. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience.

15 days ago

Registered Dietitian - Part time Day Shift MedStar Health

Hanover, MD

$59,820–$101,836

The Clinical Dietitian is responsible for collecting pertinent information development of appropriate care plans monitoring the status of patients counseling patient and family on special nutritional requirements consulting with other health personnel (physician nurse pharmacist case manger therapist etc.) as appropriate. Provides patient with ongoing nutrition assessment and outcome-oriented nutrition counseling necessary to assist patient in achieving and sustaining an effective nutritional status.

3 days ago

Travel Nurse RN - Case Management - $2,325 per week HonorVet Technologies

Randallstown, MD

As a Joint Commission-certified clinical staffing agency , we deliver unmatched expertise in placing top-tier healthcare professionals—RNs, LPNs/LVNs, CNAs/CMAs, and NPs—across diverse facilities, including hospitals, clinics, rehabilitation centers, old-age homes, schools, correctional facilities, and more. HonorVet Technologies (SDVOSB) provides specialized and high-volume healthcare staffing solutions to hospitals, healthcare systems, clinics, and allied healthcare organizations across the United States.

Today

Travel Interventional Radiology (IR) - $3,183 per week in Baltimore, MD AlliedTravelCareers

Baltimore, MD

$3,183

Modified 12:00:00 AM Account Manager: Melissa Barton Account Manager Email: COVID-19 Vaccine: Not Required Flu Vaccine: Required - Medical Exemptions Only Job Requirements & Qualifications Previous Charge Experience: - Years of Experience: 2 Patient Ratio Experience: Charting System Experience: Preferred Charting System Name: Cerner Community Hospital Experience: - LTAC Experience: - Trauma Level I Experience: Preferred Trauma Level II Experience: - Travel Experience Required: - Certifications: ACLS, ARRT R, ARRT VI*, BLS, Fluoro Permit*, prophacy relias advanced EKGSkills: Accessing/Managing Ports, Angioplasty, Angioplasty, Cardiac Ablation, Carotid Angiography, Carotid Stenting, Catheter/drain exchange, Central Venous Access (non-Tunneled/PICC lines), Central Venous Access/Port Placement, Central Venous Lines- Care and Maintenance, Chest Tube Placement, Cystoscopy, Dialysis Graft Creation/Revision, Dialysis Graft interventions (fistulograms/declots), Discogram, Embolization, Embolization, Embolization, Endovascular Interventions, ERCP, Gastrostomy, Gastrostomy Tube Placement, Inferior Vena Cava (IVC) filter placement, Internal/external biliary drainage, Interventional Radiology, Liver Biopsy, Mesenteric Angiogram, Nephrostomy, PACS, Paracentesis, Percutaneous Stone Extraction, Percutaneous transhepatic cholangiogram, Perform EKG lead placement*, PICC Lines- Care and Maintenance, Radio embolization, Renal Artery Stent Placement, Siemens*, Stent placement, Stent placement, Thoracentesis, Thrombolysis/Thrombectomy, TIPS (Transjugular Intrahepatic Portosystemic Shunt), Upper and Lower Extremity Angiography, Ureteral Stent Placement, Vertebroplasty, outpatient, contrast, biopsies, Adult ICU, Starting IVs, phlebotomy,c-arm* Unit Details Staffing & Scheduling Scheduling Type: - Patient Ratios Days: - Patient Ratios Nights: - Patient Ratios Weekends: - Float Required: - Call Required: weeknight, weekends and holidays Weekend Coverage: - Number of Weekend Shifts Per Contract: - Pre-Approved Time Off: two Orientation Hours: 40 Facility & Patient Care Details Patient Age Groups: Adults, Geriatrics Daily Census: 10 Number of Visits Per Day: - Number of Rooms: 3 Number of Beds: - Additional Unit Information Interdisciplinary Support: - Patient Diagnoses: - Special Procedures/Unit Details: Neuro experience is required and Vascular Interventional is required Performs Interventional Radiographic procedures at a safe and experienced level without requiring direct supervision. Special Equipment: REQUIRED: Nephogram kyphoplasty peripherals biopsies hemodynamic monitoring stroke NIR experience MD state license PREFERRED: Phillips Toshiba GE #Tier2 Travel Compliance SSN DOB RTO - NO RTO WILL BE ACCEPTED AFTER AUTO OFFER # of jobs in a system we can sub: no preference Requires 2 years of experience Valid Maryland or Compact license required at time of submission References Required Locals accepted at same rate Candidates may float within facility, within scope.

13 days ago

Due Diligence Manager Lennar Homes

Columbia, MD

$80,297.82–$125,948 / year
Full time

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Research and analyze approvals/permits, zoning, engineering plans, improvement estimates, off-site, phase 1 environmental reports, improvements/contributions, soils/geology, wetlands, utilities, affordable housing component/contribution, surveys and building costs.

30+ days ago

Customer Care Manager Covista Inc

Columbia, MD

$60,000–$63,000 / year

The Manager, Customer Care oversees the daily operations of a customer service team that provides front line customer and technical support and is responsible for improving the online service model each quarter via email, phone, and live chat. Opportunity at a GlanceLead Certified Veterinary Technician for the Ross University Veterinary Clinic area of Clinical Sciences DepartmentDuties will be assigned by the Division Head and Technician Di.

30 days ago

Care Management Continuing Care Manager Weekender Greater Baltimore Medical Center

Towson, MD

$58,488.99–$93,582.39 / year

Under general supervision, provides psycho-social services including: psychosocial assessment, complex discharge planning, coordination of services, resource referral, support group facilitation and consultation. Skills: Knowledge of various social, home care, extended care, hospice, government program, commercial insurance and community services.

30+ days ago

Assistant Customer Experience Manager Weis Markets

Owings Mills, Maryland

Utilizes the auto-scheduler system to update Front End associate availabilities, headcounts, and schedules to meet weekly business demands while achieving budgeted labor rates and sales per labor hour goals. Operates front-end scanning equipment and register, performs all related check out procedures including properly bagging merchandise efficiently and placing merchandise in customer’s cart.

28 days ago

Manager, Customer Master / MDM Platform Trimble

Westminster, New Mexico

TDMO Partnership: Partner closely with Trimble's Data Management Office (TDMO) to translate enterprise governance policies into executable MDM configurations, implementing stewardship workflows, exception handling, data lineage, and auditability requirements. Integration Architecture: Lead the design and implementation of robust integrations between the MDM platform and upstream source systems (CRM, ERP, ecommerce, onboarding systems) as well as downstream consumer systems (billing, entitlement, analytics, IAM, customer portals).

2 days ago

Senior Manager, Customer Service (DentaQuest) Sun Life Financial Inc

Baltimore, MD

$64,700–$97,100 / year

Serves as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.

21 days ago

Customer Care Agent Mon-Fri 8am-4:30pm Vital Records Control

Baltimore, MD

Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.

30+ days ago

Security Account Manager - Tier 1 Service Provider Customers NetScout

Maryland (MD), MD

NETSCOUT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, so the world’s essential organizations can solve problems faster, constantly transform their digital ecosystems, secure what matters – and stay unstoppable for a world that relies on them every second. We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology.

30+ days ago

Customer Experience Manager PT The Michaels Companies Inc

Ellicott City, MD

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

30+ days ago

Part Time Customer Experience Manager Nights and Weekends The Michaels Companies Inc

Hanover, MD

$16–$22.20 / hour

30+ days ago

Care Management Manager (Hybrid) Blue Cross and Blue Shield Association

Baltimore, MD

$99,920–$185,477 / year

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs. QUALIFICATIONS: Education Level: Bachelor''s Degree in Nursing, OR in lieu of a Bachelor''s degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

30+ days ago

Assistant Store Manager - Customer Experience PetSmart LLC

Glen Burnie, MD

PetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.

30+ days ago

Registered Nurse Case Manager Flexible Home Care Role Trustworthy Staffing Solutions - Baltimore, MD

Baltimore, MD

Trustworthy Staffing Solutions has proudly served the community for 20 years, delivering high-quality healthcare staffing and home care services. We are seeking a compassionate and experienced Registered Nurse (RN) to join our growing home care team as a Case Manager.

30+ days ago

Provider Program Manager - Provider Strat Value Base Care TriWest Healthcare Alliance

Baltimore, MD

Remote

Full time

As part of an assigned team, develops effective collaborative relationships with TriWest's inter and intra-departmental stakeholders and other SMEs, C-Suite executives, and other leaders in Operations, Health Care Services, Provider Network, and IT to ensure that TriWest meets contractual requirements and fulfills organizational objectives. The Provider Program Manager ensures that strategic, enterprise-wide programs are well defined, planned, tracked, and communicated in a consistent manner; is responsible for collaborating with C-Suite executives and other stakeholders; and is responsible for deliverables that meet defined requirements and for utilizing project management best practices.

30+ days ago

Director of Child Care Health and Safety (Program Manager Senior II) State of Maryland

$113,157–$178,453 / year

Supervises 10-15 regional managers and central office leadership, ensuring alignment with MSDE expectations, consistent statewide interpretation and implementation of licensing regulations and procedures, and supervises the Criminal Background Check (CBC) Unit ensuring consistent workflow, adherence to statutory requirements, and staff training on criminal history record check processes. Additionally, this position is responsible for leading the ongoing review and modernization of Marylandâs child care licensing regulatory (COMAR) framework and efforts to improve the efficiency of Marylandâs child care licensing system, using continuous quality improvement approaches.Â

8 days ago

RN Care Manager - GBMA Greater Baltimore Medical Center

Towson, MD

$68,281.18–$110,274.20 / year

Work with all clinical teams as a resource on care management of assigned patients of the practice to include: pre-visit planning workflow to ensure care completion prior to visit whenever possible, after visit summary review with patients whenever appropriate, patient engagement to involve the patients in activities to improve their health, and patient education about self-management tasks they can undertake to gain greater control of their health status. The Nurse Care Manager develops and maintains collaborative working relationships with all team members including Practice Manager, Lead Physician, and Care Coordinator, and Behavioral Health Care Manager to best serve the needs of the identified patient panel and primary care teams.

30+ days ago

Care Coordination Manager - Veterinary Referral Associates PetVet Care Centers

Gaithersburg, MD

$30–$35 / hour

Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. The hospital is AAHA-accredited and offers an extraordinary breadth of specialty services including dermatology, internal medicine, oncology, surgery, diagnostic imaging, feline radioactive iodine hyperthyroid therapy, and a board-certified veterinary criticalist for life-threatening conditions.

2 days ago

Auto Care Center Service Manager Walmart Inc

Frederick, MD

$20–$33 / hour

What you'll bringEnsure customers have a great first and last impressionHave a valid driver''s licenseChange oil, tires, and other general maintenanceBecome certified on and operate powered equipment needed to perform the essential functionsHave a positive attitude in all weather conditions* For a complete list of duties and responsibilities, please see the actual job description.#storejobsWalmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. Career areasBrandsResourcesAbout UsMilitaryAuto Care Center Service ManagerFrederick, MDApply nowAuto Care Center Service ManagerFrederick, MDApply nowAuto Care Center Service ManagerFrederick, MDApply nowAuto Care Center Service ManagerWM Supercenter #22337400 Guilford DrFrederick, MD 21704-5183CP-2233-9007Loading map.

16 days ago

Rare Cardiac Access Care Manager - Mid-Atlantic Pfizer

Columbia, Maryland

This role combines high-touch patient engagement with advanced subject matter expertise in reimbursement, payer policy, and coverage strategy, acting as a trusted partner to healthcare providers and internal stakeholders. Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

6 days ago

Clinical Manager RN - $10K Bonus | Mon-Fri | Home Care Bayada Home Health Care, Inc.

Gaithersburg, MD

We want you to apply your energy and skills to this dynamic and entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients. Provide clinical guidance and judgement to office colleagues to promote an understanding of client's needs and how to respond.

30+ days ago

Med Care Manager Sunrise Senior Living

Pikesville, MD

Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass (“Right” resident, medication, dosage, time, route, right to refuse). Maintain and clean the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.

30+ days ago

Care Manager Sunrise Senior Living

Montgomery Village, MD

The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.

30+ days ago

Mental Health Care Coordinator (PRP/Case Manager) Partnership Development Group

Gaithersburg, MD

$35,500–$41,500 / year

Keywords: mental health, behavioral health, case manager, psychology, mental health technician, community based care, mental illness, social services, bachelor's in psychology, bachelor's in social work, rehab counselor, rehabilitation specialist, human services, community services, rehabilitation counseling, public health, Anne Arundel County, Annapolis, Glen Burnie, Pasadena, Brooklyn Park, Requirements: Provide customized health care coordination that includes developing daily living skills, increasing community integration, and helping consumers meet critical personal goals (such as budgeting, medication compliance, housing, etc.).

30+ days ago

Care Manager Seaton Frederick

Frederick, MD

Our communities are located throughout the Mid Atlantic—including Pennsylvania, New Jersey, Delaware, Virigina, and Maryland—where we are dedicated to creating exceptional experiences for our residents through operational excellence, personalized care, and a commitment to enriching lives every day. The Care Giver's role includes providing hands on care and physical and emotional support to each resident while maintaining a safe and comfortable home like environment.

30+ days ago

Strategic Accounts Manager - Long Term Care Medline Industries LP

Baltimore, MD

$101,000–$152,000 / year

Provide exceptional customer support and execution on required responsibilities to retain business and drive increased profitability, Resolve problems and ensure customers receive high-quality customer service. Key contributor to growing market share through the application of sales plans, strategies, objectives, policies and procedures aligned to broad corporate sales and marketing objectives.

30+ days ago

Territory Manager, Vision Care - Rockville, MD Bausch & Lomb Inc

Gaithersburg, MD

$90,000–$115,000 / year

We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe. This role is responsible for driving growth by delivering patient- and practice-focused solutions through our industry-leading contact lens portfolio, including ULTRA, Biotrue ONEday, INFUSE, and our innovative e-commerce platform, B+L Opal.

21 days ago

CTO TOC LPN Care Manager MedStar Health Research Institute

Baltimore, MD

$61,838–$111,259 / year

Review of Discharge instructions and Medication ReconciliationAttributed beneficiaries receive a follow up interaction from the TOC Care manager coordinator within 2 business days for hospital discharge and within one week for Emergency Department (ED) discharges; Coordinates referral management for attributed beneficiaries seeking care from high-volume and/or high-cost specialists as well as EDs and hospitals; Facilitates connection to services for patients who may benefit from behavioral health services including: patients with serious mental illness patients with substance use disorders' patients with depression anxiety or other mental health conditions patients with behavioral and social risk factors and BH issues patients with multiple co-morbidities and BH issues; elevates patients requiring longitudinal / ongoing care management needs following discharge to the CTO Lead Care manager MDPCP Social needs teams and or MDPCP Amb pharmacist where appropriateCompletes general assessment for barriers or needs including any Social Determinants of Health (SDoH) and makes referrals as appropriateAssesses plans implements monitors and evaluates options and services to meet health needs of attributed beneficiaries up to 30days following In patient discharge or Emergency room visit. Ensures daily telephonic patient communication to help to close gaps in care and provide up-to-date healthcare information helping to facilitate the members understanding of his/her health status using available reports including quality m page and HIE CRISP to ensure relevant medical history/encounter are accessible in EMR.Facilitates ongoing communication amongst practice and care team by participating in huddles hosting regular conference calls in-person meetings or coordinating regular email updates to ensure alignment of activity discuss new developments and exchange information.

30+ days ago

CTO Lead Care Manager RN MedStar Health Research Institute

Baltimore, MD

$89,065–$162,801 / year

Attributed beneficiaries receive a follow up interaction from the practice within 2 days for hospital discharge and within one week for Emergency Department (ED) discharges; Coordinates referral management for attributed beneficiaries seeking care from high-volume and/or high-cost specialists as well as EDs and hospitals; Facilitates connection to services for patients who may benefit from behavioral health services including: patients with serious mental illness patients with substance use disorders' patients with depression anxiety or other mental health conditions patients with behavioral and social risk factors and BH issues patients with multiple co-morbidities and BH issues; Assists with identifying patients to participate in the Patient-Family/ Caregiver Advisory Council (PFAC) and help to organize and facilitate the PFAC annual meetings; Engages attributed beneficiaries and caregivers in a collaborative process for advance care planning (MOLST Advanced Directives Proxy). In collaboration with the interdisciplinary care team acts as primary care team agent for the coordination of care for a panel of attributed Medicare beneficiaries by ensuring the following: Ensures attributed beneficiaries have timely access to care (same day or next day access to the patient's own practitioner and/or care team for urgent care or transition management); Facilitates use of alternatives for care outside of the traditional office visit to increase access to the care team and the practitioner such as e-visits phone visits group visits home visits and visits in alternate locations (senior centers assisted living) captured in the medical record; Assists patients with scheduling appointments with providers including annual wellness visits.

30+ days ago

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Customer Care Manager Jobs in Westminster, MD

Travel RN Care Manager - $1,932 per week Care Team Solutions

Case Manager Social Worker (LBSW ONLY) - Grace Medical Center LifeBridge Health

Travel RN Case Manager - $2,076 per week Care Team Solutions

Travel Case Manager - $2,076 per week Care Team Solutions

Travel RN Case Manager - $1,963 per week American Traveler

Dialysis Clinical Manager Registered Nurse - RN Fresenius Medical Care

Dialysis Clinical manager Registered Nurse - RN Fresenius Medical Care

Hospital Operations Manager GoodVets

Travel Nurse RN - Case Manager - $1,878 to $2,099 per week in Glen Burnie, MD Prime Time Healthcare

Travel Nurse RN - Case Manager - $1,595 to $1,782 per week in Baltimore, MD Prime Time Healthcare

Travel Nurse RN - Case Manager - $2,278 to $2,546 per week in Baltimore, MD Prime Time Healthcare

Travel Registered Respiratory Therapist – Critical Care (NICU, PICU & Adult ICU) - $2,455 per week ARMStaffing

Project Manager - Building Design Whitman, Requardt & Associates, LLP

BUSINESS MANAGER Abraxas Youth & Family Services

Travel Nurse RN - Case Manager - $1,907 per week in Hanover, MD Cynet Health

Case Manager Abraxas Youth & Family Services

New Business Development Manager Green Bay Packaging Inc

Patient Care Coordinator Kaiser Permanente

Architectural Project Manager Whitman, Requardt & Associates, LLP

Registered Dietitian - Part time Day Shift MedStar Health

Travel Nurse RN - Case Management - $2,325 per week HonorVet Technologies

Travel Interventional Radiology (IR) - $3,183 per week in Baltimore, MD AlliedTravelCareers

Due Diligence Manager Lennar Homes

Customer Care Manager Covista Inc

Care Management Continuing Care Manager Weekender Greater Baltimore Medical Center

Assistant Customer Experience Manager Weis Markets

Manager, Customer Master / MDM Platform Trimble

Senior Manager, Customer Service (DentaQuest) Sun Life Financial Inc

Customer Care Agent Mon-Fri 8am-4:30pm Vital Records Control

Security Account Manager - Tier 1 Service Provider Customers NetScout

Customer Experience Manager PT The Michaels Companies Inc

Part Time Customer Experience Manager Nights and Weekends The Michaels Companies Inc

Care Management Manager (Hybrid) Blue Cross and Blue Shield Association

Assistant Store Manager - Customer Experience PetSmart LLC

Registered Nurse Case Manager Flexible Home Care Role Trustworthy Staffing Solutions - Baltimore, MD

Provider Program Manager - Provider Strat Value Base Care TriWest Healthcare Alliance

Director of Child Care Health and Safety (Program Manager Senior II) State of Maryland

RN Care Manager - GBMA Greater Baltimore Medical Center

Care Coordination Manager - Veterinary Referral Associates PetVet Care Centers

Auto Care Center Service Manager Walmart Inc

Rare Cardiac Access Care Manager - Mid-Atlantic Pfizer

Clinical Manager RN - $10K Bonus | Mon-Fri | Home Care Bayada Home Health Care, Inc.

Med Care Manager Sunrise Senior Living

Care Manager Sunrise Senior Living

Mental Health Care Coordinator (PRP/Case Manager) Partnership Development Group

Care Manager Seaton Frederick

Strategic Accounts Manager - Long Term Care Medline Industries LP

Territory Manager, Vision Care - Rockville, MD Bausch & Lomb Inc

CTO TOC LPN Care Manager MedStar Health Research Institute

CTO Lead Care Manager RN MedStar Health Research Institute

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