621 Results for

Customer Care Manager Jobs in Hanover, PA

Jobs

New!

Baltimore, MD1 day ago

$89,065–$162,801

li>Demonstrates the ability to develop a plan of care that addresses needs across the continuum; have an intervention for problems identified; develop long- and short-term goals with specific time frames for resolution; identify specific services to be provided in the care plan; include the family/care-giver in the plan of care; and show life planning contingencies such as power of attorney and/or advance directives. Monitors the care and services delivered to selected patient populations during the acute hospital stay promotes effective case management and utilization of resources and works to achieve optimal clinical and resource outcomes for the acute and post-hospital phases of care.

York, PA14 days ago

$174,070–$374,920 Per Year

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As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

The purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers.

PA18 days ago

Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions.

Founded over 35 years ago, First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit.

Towson, MD8 days ago

$58,488.99–$93,582.39 Per Year

p>Under general supervision, provides psycho-social services including: psychosocial assessment, complex discharge planning, coordination of services, resource referral, support group facilitation and consultation.

Skills:

Knowledge of various social, home care, extended care, hospice, government program, commercial insurance and community services.

Baltimore, Maryland30+ days ago

$61,838–$111,259 Per Year

li>Attributed beneficiaries receive a follow up interaction from the TOC Care manager coordinator within 2 business days for hospital discharge and within one week for Emergency Department (ED) discharges; Coordinates referral management for attributed beneficiaries seeking care from high-volume and/or high-cost specialists as well as EDs and hospitals; Facilitates connection to services for patients who may benefit from behavioral health services including: patients with serious mental illness patients with substance use disorders' patients with depression anxiety or other mental health conditions patients with behavioral and social risk factors and BH issues patients with multiple co-morbidities and BH issues; elevates patients requiring longitudinal / ongoing care management needs following discharge to the CTO Lead Care manager MDPCP Social needs teams and or MDPCP Amb pharmacist where appropriate.

In collaboration with the interdisciplinary care team acts as primary care team agent for the episodic care needs and coordination of care for a panel of attributed Medicare beneficiaries following discharge by ensuring the following: Ensures attributed beneficiaries have timely access to care (same day or next day access to the patient's own practitioner and/or care team for urgent care or transition management); Assists patients with scheduling appointments with providers including annual wellness visits.

Baltimore, MD30+ days ago

Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.

New!

York, PA1 day ago

$23.78–$41.29 Per Hour

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership:

Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating. PetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy.

New!

MD4 days ago

$16–$22.20 Per Hour

li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Westminster, New Mexico16 days ago

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The Manager, Customer Master Platform leads the design, build, and operation of Trimble’s Customer Identity Engine — the enterprise platform responsible for creating and maintaining a trusted, unified customer identity across all systems.

Candidate Privacy Notices by Country.

York, PA24 days ago

$112,000–$187,000 Per Year

For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.

SALARY RANGE: $112,000 - $187,000(Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)

Thurmont, Maryland28 days ago

li>Utilizes the auto-scheduler system to update Front End associate availabilities, headcounts, and schedules to meet weekly business demands while achieving budgeted labor rates and sales per labor hour goals.

Operates front-end scanning equipment and register, performs all related check out procedures including properly bagging merchandise efficiently and placing merchandise in customer’s cart.

Hunt Valley, MD19 days ago

$64.68–$113.22 Per Year

The SCSAM will drive customer loyalty and growth by identifying patterns, addressing common challenges, and enabling customers to maximize their success with our solutions and products. The SCSAM will excel in managing multiple customers efficiently, providing value-driven guidance, and ensuring consistent engagement.

Towson, MD30+ days ago

$68,281.18–$110,274.20 Per Year

li>Work with all clinical teams as a resource on care management of assigned patients of the practice to include: pre-visit planning workflow to ensure care completion prior to visit whenever possible, after visit summary review with patients whenever appropriate, patient engagement to involve the patients in activities to improve their health, and patient education about self-management tasks they can undertake to gain greater control of their health status. The Nurse Care Manager develops and maintains collaborative working relationships with all team members including Practice Manager, Lead Physician, and Care Coordinator, and Behavioral Health Care Manager to best serve the needs of the identified patient panel and primary care teams.

New!

York, PA4 days ago

This position is also eligible for a quarterly incentive based on eligible earnings and store performance, as well benefits, as described at https://benefits.petsmart.com/us/.

PetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy.

Parkville, MD30+ days ago

$105,000–$115,000 Per Year

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Coordinate and oversee direct and indirect patient services for Home Health (certified) and Home Support (private duty) agencies, ensuring patient care is coordinated and managed appropriately. Oak Crest helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us.

Working at Home, PA24 days ago

Remote

PreferredCertification in utilization management or a related fieldSKILLSWorking knowledge of pertinent regulatory and compliance guidelines and medical policiesAbility to multi task and perform in a fast paced and often intense environmentExcellent written and verbal communication skillsAbility to analyze data, measure outcomes, and develop action plansBe enthusiastic, innovative, and flexibleBe a team player who possesses strong analytical and organizational skillsDemonstrated ability to prioritize work demands and meet deadlinesExcellent computer and software knowledge and skillsLanguages (Other than English)NoneTravel Requirement0% - 25%PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONSPosition TypeOffice-BasedTeaches/trains others regularlyOccasionallyTravel regularly from the office to various work sites or from site-to-siteDoes Not ApplyWorks primarily out-of-the office selling products/services (sales employees)Does Not ApplyPhysical work site requiredYesLifting: up to 10 poundsConstantlyLifting: 10 to 25 poundsOccasionallyLifting: 25 to 50 poundsRarely, OccasionallyDisclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. Other duties as assigned or requestedEDUCATIONRequiredNoneSubstitutionsNonePreferredBachelor's Degree in NursingEXPERIENCERequired3 years of related, progressive clinical experience in the area of specializationExperience in a clinical settingPreferredExperience in UM/CM/QA/Managed CareLICENSES AND CERTIFICATIONSRequiredCurrent State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC).

Frederick, MD10 days ago

p>The Care Manager/"Designated Care Manager" is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods.

Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.

Pikesville, MD30+ days ago

Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass (“Right” resident, medication, dosage, time, route, right to refuse). Maintain and clean the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.

Parkville, Maryland30+ days ago

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Join our team as the RN Clinical Manager - Assisted Living/Memory Care (also known as RN Wellness Manager at Erickson Senior Living) oversees the care performance of the teams within our 25-residnet Assisted Living and 40-resident Memory Care neighborhoods and is committed to providing clinical care at the highest practicable level using the Erickson Person-Center Approach model of care.

Tracks and trends/analyze clinical quality areas within Assisted Living and Memory Care including wound care, infection control, falls risk reduction, pain management, weight loss, and dehydration and develops corrective action plans, implements plan and evaluates results of plan identified areas of concerns.

Frederick, MD22 days ago

$78,000–$90,000 Per Year

Based on this assessment, and in conjunction with the patient, patient's nephrologist & PCP, and other members of the care team, create and implement a care plan that will address identified needs, remove barriers to care, and improve the health of the patient; Coordinate care by serving as the advocate and resource for the patient, their family, and their provider(s); Facilitate care across the continuum of care, spanning settings such as the home, hospital, skilled nursing facility, and acute care facility; Manage patients during periods of transitions of care to facilitate effective transitions and minimize avoidable readmissions; Assess the patient's knowledge of their renal condition and provide education and self-management support; Provide ongoing reassessment and follow-up to improve patient outcomes. The primary focus will be to improve patient outcomes by helping patients get permanent access, promoting home dialysis modalities & kidney transplantation, educating patients on self-management, addressing risks associated with comorbid conditions, and coordinating their care.

Frederick, MD30+ days ago

Baltimore, Maryland22 days ago

$89,065–$162,801 Per Year

li>Attributed beneficiaries receive a follow up interaction from the practice within 2 days for hospital discharge and within one week for Emergency Department (ED) discharges; Coordinates referral management for attributed beneficiaries seeking care from high-volume and/or high-cost specialists as well as EDs and hospitals; Facilitates connection to services for patients who may benefit from behavioral health services including: patients with serious mental illness patients with substance use disorders' patients with depression anxiety or other mental health conditions patients with behavioral and social risk factors and BH issues patients with multiple co-morbidities and BH issues; Assists with identifying patients to participate in the Patient-Family/ Caregiver Advisory Council (PFAC) and help to organize and facilitate the PFAC annual meetings; Engages attributed beneficiaries and caregivers in a collaborative process for advance care planning (MOLST Advanced Directives Proxy).

In collaboration with the interdisciplinary care team acts as primary care team agent for the coordination of care for a panel of attributed Medicare beneficiaries by ensuring the following: Ensures attributed beneficiaries have timely access to care (same day or next day access to the patient's own practitioner and/or care team for urgent care or transition management); Facilitates use of alternatives for care outside of the traditional office visit to increase access to the care team and the practitioner such as e-visits phone visits group visits home visits and visits in alternate locations (senior centers assisted living) captured in the medical record; Assists patients with scheduling appointments with providers including annual wellness visits.

Towson, MD30+ days ago

p>At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff!

Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).

Baltimore, MD30+ days ago

$19–$29.75 Per Hour

Commitment to unparalleled customer service; excellent communication and interpersonal skills; willingness and desire to advance stores current position in the community through involvement in local activities; willingness to participate in customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with distractions; demonstrate patience when interacting with the Customer Service associates and customers.

monitor duties, interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.

New!

Nottingham, Maryland6 days ago

$65,676.43–$80,756.08 Per Year

For information regarding our benefits, please visit: https://www.marinerfinance.com/careers/benefits/ .

Minimum of four (4) years of progressive experience, including:

Three (3) years of experience in the consumer lending or financial industry in customer service, online support, or in a similar role.

York, PA30+ days ago

li>(For internal applicants, one (1) year supervisory experience may be waived if the internal applicant successfully completed ninety (90) days as a Customer Service Coordinator or Production Coordinator and completed the following modules: Leadership Development, Financial Literacy, Production/Process Analysis, and Human Resources.).

Ensures proper operation of security and safety systems including, but not limited to: door locks, alarms, office door, bank deposits, refunds, safe, incident reports, fire extinguishers and cash handling procedures.

New!

Middletown, Maryland4 days ago

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For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at 1-833-624-0920, option 5.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.

Elizabethtown, PA28 days ago

$68,640–$85,800 Per Year

p style="line-height:normal;background:#ffffff">As anRN Hospice Case Manager, you will carry out our Mission of Love by assuring qualitycare of our Hospice Admissions in a caring, timely and appropriate manner, paying particular attention to management of patient's related symptoms and comfort level.

With over 145 years of providing award-winning care and services across the state of PA, Masonic Villages is driven by our Mission of Love to assist individuals in realizing their potential and enjoying the highest possible quality of life.

Parkville, MD30+ days ago

$15–$28 Per Hour

li>Perform quality checks to maintain a clean and safe grooming area and salon, disinfect and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains.

In addition to the opportunity to lead with purpose and showcase your grooming skills, creativity and passion for animals, Petco also offers a dynamic and rewarding environment, including:

Competitive Pay + Incentive based on salon performance + Tips (Payment in accordance to the Grooming Salon Leader Incentive Plan details).

BALTIMORE, Maryland30+ days ago

What You Bring:

have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers of a housekeeping system;
have experience effectively managing projects within agreed upon timelines;
are results and safety driven;
have knowledge of housekeeping systems and procedures;
have experience improving patient satisfaction, and driving full compliance;
have 3-5 years previous custodial / housekeeping or similar management experience;
are proficient with computers and other technology. What You'll Do:
- be responsible for driving client and patient satisfaction scores;
- provide a clean and safe environment for patients, visitors and staff;
- effectively manages the Unit Operating System; and/or.

BALTIMORE, Maryland30+ days ago

What You Bring:

have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers of a housekeeping system;
have experience effectively managing projects within agreed upon timelines;
are results and safety driven;
have knowledge of housekeeping systems and procedures;
have experience improving patient satisfaction, and driving full compliance;
have 3-5 years previous custodial / housekeeping or similar management experience;
are proficient with computers and other technology. What You'll Do:
- be responsible for driving client and patient satisfaction scores;
- provide a clean and safe environment for patients, visitors and staff;
- effectively manages the Unit Operating System; and/or.

Sykesville, MD30+ days ago

$43,000–$67,000 Per Hour

You will need to have: Background in customer service within the retail, restaurant, or wireless industry preferred 1-2 years of experience in a Customer Service or leadership role Management experience in a commissions-based sales environment Proven track record of achieving challenging team and individual sales goals Balanced multiple opposing priorities in a multifaceted environment Set goals, evaluated performance, and developed a high performing team Basic interview skills and enhanced staffing knowledge. Running store operations - analyzing staffing needs, reporting financial and sales data, handling cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality.

Hanover, PA30+ days ago

Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings. This position builds revenue by equipping the stores team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising.

York, PA26 days ago

$15–$17

Arby's delivers on its purpose by celebrating the art of Meatcraft® with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted® restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast-casual.

New!

Reisterstown, MD6 days ago

$74,000–$90,000 Per Year

li>Organizational & Administrative Expertise: From managing work orders and schedules to overseeing inventory, budgets, and maintaining accurate records, youll leverage your strong administrative skills to ensure smooth operations, keeping everything well-organized, on track, and aligned with our goals for excellence. We're looking for a results-driven Service Manager to lead our 420-unit community, ensuring smooth operations and a top-tier living experience for residents.

Baltimore, MD30+ days ago

$80,000–$115,000 Per Year

LaserAway, the industry leader with over 10 million treatments performed and 18+ years of experience, is seeking a dynamic Store Sales Manager to oversee operations, drive clinic performance, and deliver an outstanding patient experience.

Experience: 3+ years of leadership in high-end B2C retail or high-touch service industries with proven success in consultative sales and team management.

Frederick, MD30+ days ago

Remote

$162,750–$271,250 Per Year

Valid driver's license Travel Required: Up to 50% (based on specific district size) The selected candidate will be hired at the appropriate level based on experience: Account Manager 6: Minimum 5 years of biotech/pharmaceutical experience required Account Manager 7: Minimum 3 years of biotech/pharmaceutical experience required Preferred Qualifications: Proven success in product launch sales. Chief Medical Officers, Pharmacy Directors, Infectious Disease Specialists and P&T Committee members) Achieve and exceed sales targets within the assigned territory by developing, implementing, and executing an integrated business plan for key accounts to maximize sales.

Frederick, MD8 days ago

Remote

$162,750–$271,250 Per Year

The role of the Account Manager is to serve as the primary liaison with our largest customers and to engage C/D level clinical & non-clinical stakeholders to understand unique customer needs & priorities and to deliver a customized value proposition.

Provide feedback on marketing strategy, analyze the effectiveness of sales activities and territory performance, and develop territory plans with the Regional Sales Director, brand team, and other support partners to deliver exceptional customer experience.

Columbia, Pennsylvania30+ days ago

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Owings Mills, Maryland30+ days ago

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Customer Care Manager Jobs in Hanover, PA

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