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Customer Care Manager Jobs in Westerville, OH

21 days ago

Columbus, OH

Step into a role where strategy meets impact: as Global Contract Logistics Customer Development Manager Technology, youll shape global direction and elevate strategic customer partnerships across the Technology landscape, with the flexibility to be based anywhere in the United States. Lead high value, complex, and multi country sales pursuits for warehousing, distribution, and value added logistics solutions in the area of production/manufacturing logistics, aftermarket and spare parts and finished goods.

30+ days ago

Columbus, OH

li>Develops and establishes trusting relationships with each customer that enables the CDM to influence their purchasing decisions; implement Look of Success (LOS); identifies the optimal mix of packages and brands for each outlet based on beverage categories and consumer account needs.

  • Prepares business reviews for customer presentation; creates and constructs contract documents to be shared with and signed by customers; assembles all data and populates information into all customer evaluations (EVA's) in preparation for management approval.

    • 30+ days ago

    Columbus, OH

    p>Daily Operational Management Human Resource responsibilities to include but not limited to hiring, evaluating and providing annual performance evaluations to staff, including promotion, dismissal, coaching, counseling, conflict resolution, and growth and development Responsible for the determination of appropriate staffing levels and maintaining employee schedules to assure appropriate coverage while maintaining fiscal responsibility with overtime Manage staff payroll and individual staff HR records Create, oversee, train and implement patient services policies and procedures Resolve and manage patient complaints and requests for service immediately and courteously Engage staff in adjusting clinical workflows to ensure highly efficient patient care Manage monthly financials including accounts payable and accounts receivable Manage inventory and purchasing in accordance to budget Prepare preliminary capital and human resources budgets for review and approval Assure timely capture and input of all billing information Manage practice equipment maintenance needs Oversee and approve maintenance agreements and service contracts in conjunction with the director Assist the director in managing contractual agreements Provide on-site IT support and/or order and oversee IT work required of outside vendors; apply and implement upgrades Coordinate safety, security, customer service, HIPAA, risk management, compliance and code training; assure understanding and enforce regulations Oversee building repairs and practice construction projects Review and enforce regulatory compliance, building safety and code regulations In coordination with the practice providers, assess the need for physician services at practice locations; manage physician schedule of professional and ancillary services accordingly Serve as a point of contact for physician paperwork, meeting requests, billing reconciliation Serves as a liaison between physicians, associates and organizational leaders.

    Organizational Transformation Translate and educate staff on organizational strategy and vision Communicate and execute organizational change initiatives within the practice Serve on committees to optimize performance Pilot, implement and champion new programs, services and processes Enhance operational effectiveness and cost containment through continued innovation without compromising quality of care.

    10 days ago

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