1,214 Results for

Customer Care Manager Jobs in Utah

Compensation Range.

South Jordan, UT30+ days ago

You'll be responsible for driving excellent customer experiences, ensuring our support teams deliver timely and effective solutions, and continuously improving processes to support our expanding customer base. What You'll Do: Lead, mentor, and manage a team of Tier I and Tier II support agents, ensuring they deliver high-quality customer service across multiple channels (email, chat, phone).

University of Utah logo

SALT LAKE CITY, UT28 days ago

Ability to have meaningful outcome oriented dialogues with patients, families, various patient care disciplines, ancillary departments, health care and community agencies, third party payors, and Health Science Center professional schools in coordinating care and services for patients. Case management services include monitoring patient care to ensure progress toward desired outcome, addressing patient and family needs, resolving obstacles to effective care, coordinating care with payers and vendors, patients and families.

Taylorsville, UT21 days ago

PetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.

Salt Lake City, UT30+ days ago
  • $70,000–$80,000 Per Year

p>Lead teams, programs, and/or facilities and promote lifesaving and care objectives throughout the department; oversee, coordinate, and conduct day-to-day lifesaving program activities including animal flow, intakes, care, outcomes, and other activities; contribute to strategies for operational efficiency, superior customer service, and increased lifesaving.

Essential Duties and Responsibilities:

Treat people around you as our most valuable resource by leading with Kindness and Compassion in all your actions, build trust by demonstrating authenticity and following through on your commitments, encourage self-care and work-life balance through your own example, and work to build strong relationships with your team by creating communication loops to share and receive honest feedback.

Lehi, UT17 days ago

Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium.

  • 1+ years in a customer-facing role, such as Customer Success Manager, Account Manager, or Client Services Manager, preferably in the software or SaaS industry.

Sandy, UT9 days ago

p>The Care Manager/"Designated Care Manager" is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods.

  • Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.

  • Salt Lake City, UT30+ days ago
    • $107,000–$160,400 Per Year

    Other Qualifications: Executive Presence & High-Level Communication: Demonstrated executive presence and excellent verbal/written communication skills used to chair meetings, host webinars, and establish "Trusted Advisor" relationships with Executive Sponsors. Managing Ambiguity in Complex Environments: Experience managing ambiguity within the EPM/CPM or financial ERP space, particularly when navigating organizational changes or developing success plans for enterprise accounts.

    Lehi, UT17 days ago

    Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.

    Lehi, UT17 days ago

    Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.

    Lehi, UT17 days ago

    Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.

    New!

    WEST VALLEY CITY, UT3 days ago
    • Full-time

    You are the operational owner who makes sure quotes, estimates, proofs, orders, onboarding, and follow-through happen cleanly, accurately, and on time, managing real complexity across many accounts without losing the customer thread. We're looking for someone with relevant experience who can quickly learn our products and internal processes, takes genuine pride in precise, well-run execution, and is ready to grow into a senior role on the team over time.

    Sandy, UT30+ days ago

    Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass (“Right” resident, medication, dosage, time, route, right to refuse). Maintain and clean the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.

    Sandy, UT30+ days ago

    Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass (“Right” resident, medication, dosage, time, route, right to refuse). Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.

    Lehi, UT30+ days ago

    At Podium, we're seeking a Mid-Market Customer Success Manager to work with our high-value customers in the Home Services vertical. We're looking for a versatile A-player who can meet with both C-suite and day-to-day contacts - speaking to the ROI of the platform while troubleshooting issues.

    Salt Lake City, UT19 days ago
    Remote
    • $86,250–$138,000 Per Year

    You will also work closely with multiple cross-functional teams by providing invaluable insight into customers' needs and challenges, helping influence and guide internal product road-maps and projects. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

    Salt Lake City, UT30+ days ago

    Driving adoption: you will actively monitor account adoption throughout the length of the relationship, and ensure high uptake of Red Points products by analyzing data/metrics/industry trends, and intervening with adoption strategies that showcase how customers can enhance their workflows and better use our products to derive further value. Exceptional ability to build and maintain strong trusted relationships with customers, from end-users through to executive sponsors, navigating large, complex organizations to elevate the perception of Red Points from a vendor to partner, ensuring they have a consistent, best-in-class experience in every interaction with Red Points.

    Lehi, UT30+ days ago

    You will help ensure customer satisfaction, support product adoption, and assist in demonstrating to our clients the value they are getting out of Podium's interaction platform. Assist with reporting the value of Podium products in weekly syncs, monthly check-ins, and quarterly EBRs, as needed.

    New!

    Salt Lake City, UT6 days ago

    Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable .

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