1,588 Results for

Customer Care Manager Jobs in Towson, MD

Jobs

New!

Baltimore, MD2 days ago

Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material.

New!

Arbutus, MDToday

$105,000–$115,000 Per Year

Coordinate and oversee direct and indirect patient services for Home Health (certified) and Home Support (private duty) agencies, ensuring patient care is coordinated and managed appropriately. Oak Crest helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us.

New!

Owings Mills, MDToday

$95,000–$108,000 Per Year

Location: Oak Crest Village by Erickson Senior LivingJoin our team as the RN Delegating Nurse (also known as RN Wellness Manager at Erickson Senior Living) oversees the care performance of the teams within our 25-residnet Assisted Living and 40-resident Memory Care neighborhoods and is committed to providing clinical care at the highest practicable level using the Erickson Person-Center Approach model of care. Tracks and trends/analyze clinical quality areas within Assisted Living and Memory Care including wound care, infection control, falls risk reduction, pain management, weight loss, and dehydration and develops corrective action plans, implements plan and evaluates results of plan identified areas of concerns.

Baltimore, MD11 days ago

Other: • Collaborates closely with, providing oversight as needed to, the Clinical Manager/Charge RN acting as nurse manager, the Medical Director, and the physicians regarding the direct patient care responsibilities within the facility to ensure the provision of outstanding quality of patient care, as defined by the FMS quality goals, and compliance with the pertinent company policies and procedures. • Demonstrated leadership competencies and management skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management and decision making.

New!

Baltimore, MD3 days ago

$1,594.60–$1,782.20

Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.

New!

Aberdeen Proving Grounds, MD4 days ago

$180,000–$220,000

The PM PNT provides administrative, business management, programmatic contracting, information technology (IT), program management, engineering, logistics, test and evaluation (T&E), training, operations, security, technology protection, foreign military sales, and acquisition and strategic planning services to the Army director PNT systems. The incumbent is entrusted to lead and synchronize special projects, resolve complex organizational challenges, and drive initiatives that enhance the delivery of Assured Positioning, Navigation, and Timing (APNT) and Navigation Warfare (NAVWAR) capabilities to the Warfighter.

New!

20724, MD1 day ago

The Operations Manager and field leadership team will report directly to this role, with responsibility for executing daily operations, workforce planning, scheduling, and project coordination to meet the demands of complex scaffolding installations. The General Manager will oversee a growing regional team supporting scaffolding construction projects, delivering safe, efficient, and compliant access solutions across a range of job sites.

New!

Baltimore, MD1 day ago

$32.10–$32.10 Per Hour

In this role, you’ll manage escalated service issues and serve as a key point of contact for members and brokers—especially when situations are complex, urgent, or sensitive. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.

New!

Hanover, MD2 days ago

$2,054–$2,054

Job Title: Utilization Review Nurse Profession: Registered Nurse Specialty: Utilization Management Duration: 8 weeks Shift: Day Hours per Shift: 8:00 AM - 4:30 PM Experience: Minimum 5 years of RN experience, 1 year of current Utilization Review experience preferred License: Active RN License Must-Have: - Proficiency with InterQual criteria software systems - Managed care experience in utilization review Description: The Utilization Review Nurse is responsible for the day-to-day management of health plan members in acute care and/or rehabilitative facilities. The Utilization Nurse proactively initiates discharge planning for members, including the identification of post-discharge needs and coordination of post-discharge referrals/services.

Chevy Chase, MD14 days ago

We believe that empowering our veterinarians and veterinary technicians with easily accessible specialized knowledge results in the most positive outcomes for our patients and helps you continually expand your clinical capabilities. Located on the ground floor of The Camille, a luxury mixed-use development on Wisconsin Avenue, the hospital benefits from unmatched visibility, a built-in client base of residents, and a highly walkable neighborhood with strong foot traffic.

New!

Rockville, MD1 day ago

$65,000–$120,000 Per Year

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Collaborate closely with recruiting and delivery teams to ensure strong execution and client satisfaction.

New!

SILVER SPRING, MDToday

$89,250–$115,500

Role Overview: Sodexo is seeking a hands-on General Manager to lead multi-unit DiningOperations at Leisure World, a vibrant 55+ adult living community with 5,600 homes in Silver Spring, MD. This position blends operational leadership with creative marketing, community engagement, and brand‑building strategy—ideal for a leader who thrives at the intersection of hospitality, innovation, and service excellence.

New!

BALTIMORE, MDToday

$67,405–$87,230

This exciting role supports a team of frontline employees and requires a leader who is laser-focused, creative, imaginative, and detail-driven, with a passion for delivering exceptional retail experiences. What You Bring: a history of strong leadership and excellent communication skills; prior experience promoting national brands with clients and customers in a campus environment; and/or.

Silver Spring, MD20 days ago

The PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and other members of the healthcare team to assure continuum of patient care progression for clinical and cost-effective outcomes. The PCC facilitates and coordinates with community providers and ambulatory case managers to assist with the appropriate level and transition of care for a safe discharge and preventing a re-admission.

New!

Baltimore, MDToday

$27.90–$41.85 Per Hour

Incorporates social, cultural/ethnic, emotional and spiritual aspects of the patient and family into the discharge/psychosocial assessment and the plan of care; demonstrates competency in knowledge base of community resources to address identified needs. Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.

New!

Catonsville, MD2 days ago

$90,000–$130,000

Responsibilities: The MEC Project Managerwill be responsible for overseeing the installation of products, equipment, or systems for clients, ensuring that projects are completed on time, within budget, and according to specifications. This role involves coordinating and managing the entire installation process, including logistics, scheduling, resource allocation, and communication between clients, vendors, and installation teams.

York, PA11 days ago

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. As our Supply Chain Manager, you’ll own and continuously improve all aspects of materials management and inventory control, including sourcing, planning, logistics, and supplier performance.

New!

Glen Burnie, MD4 days ago

New!

York, PA5 days ago

$174,070–$374,920 Per Year

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. The purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers.

Annapolis, MD20 days ago

$59,820–$101,836

The Clinical Dietitian is responsible for collecting pertinent information development of appropriate care plans monitoring the status of patients counseling patient and family on special nutritional requirements consulting with other health personnel (physician nurse pharmacist case manger therapist etc.) as appropriate. Provides patient with ongoing nutrition assessment and outcome-oriented nutrition counseling necessary to assist patient in achieving and sustaining an effective nutritional status.

Columbia, MD15 days ago

$80,297.82–$125,948 Per Year
Full-time

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Research and analyze approvals/permits, zoning, engineering plans, improvement estimates, off-site, phase 1 environmental reports, improvements/contributions, soils/geology, wetlands, utilities, affordable housing component/contribution, surveys and building costs.

Baltimore, MD30+ days ago

Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.

Towson, MD16 days ago

$58,488.99–$93,582.39 Per Year

Under general supervision, provides psycho-social services including: psychosocial assessment, complex discharge planning, coordination of services, resource referral, support group facilitation and consultation. Skills: Knowledge of various social, home care, extended care, hospice, government program, commercial insurance and community services.

Rockville, MD30+ days ago

$102,250–$110,000 Per Year

Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer-focused and business-oriented to achieve the financial, growth, compliance, and customer satisfaction goals of the CSC creating a positive impact on the Company.

Maryland (MD), MD30+ days ago

NETSCOUT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, so the world’s essential organizations can solve problems faster, constantly transform their digital ecosystems, secure what matters – and stay unstoppable for a world that relies on them every second. We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology.

Annapolis, MD30+ days ago

Remote

$97,500–$131,625 Per Year

Reporting to the Director, Solution & Customer Marketing as part of the Solutions and Customer Marketing team, and working closely with Growth Marketing, Product Management and Sales, you will lead the go-to-market (including messaging, collateral and launches) for a new AI solution that enable IT teams at some of the world’s largest organizations to modernize their infrastructure. + Understand Alternative Solutions to Improve Competitive Position: Actively understand alternative market solutions and accepted approaches that customers may employ to solve their challenges to continuously inform product strategy and tune strategic messaging that feeds campaigns, enablement and customer programing.

Westminster, New Mexico7 days ago

The Manager, Customer Master Platform leads the design, build, and operation of Trimble’s Customer Identity Engine — the enterprise platform responsible for creating and maintaining a trusted, unified customer identity across all systems. MDM, Master Data Management, Customer Master, Informatica, Reltio, Data Governance, Integration Engineering, Data Architecture, Customer 360, Data Modeling, API, Colorado Jobs.

Baltimore, Maryland24 days ago

Remote

$75,000–$85,000 Per Year

Lead and manage a complex, phased platform implementation spanning multiple provider organizations across multiple states, including:Multi-phase project planning, milestone tracking, and cross-functional coordination across internal teams (integrations, technical support, product) and customer stakeholders. The CSM’s primary focus is to lead a complex, phased implementation across multiple locations and states, build trusted relationships at every level of the organization, drive deep product adoption, and ensure the customer achieves meaningful, measurable outcomes.

Baltimore, MD30+ days ago

Remote

$72,216–$143,429 Per Year

The Care Manager works closely with members and the interdisciplinary care team to ensure members have an effective plan of care and positive member experience that leads to optimal health and cost-effective outcomes. Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

Baltimore, MD30+ days ago

Remote

$72,216–$143,429 Per Year

The Care Manager works closely with members and the interdisciplinary care team to ensure members have an effective plan of care and positive member experience that leads to optimal health and cost-effective outcomes. Federal Disclosure Physical Demand Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

Bowie, MD30+ days ago

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: • leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager • Other duties as assigned.

Bowie, MD30+ days ago

Baltimore, MD30+ days ago

Remote

$72,216–$143,429 Per Year

The Care Manager works closely with members and the interdisciplinary care team to ensure members have an effective plan of care and positive member experience that leads to optimal health and cost-effective outcomes. Experience: 5 years clinically related experience working in Care Management, Discharge Coordination, Home Health Utilization Review, Disease Management, or other direct patient care experience.

Perry Hall, MD30+ days ago

Utilizes the auto-scheduler system to update Front End associate availabilities, headcounts, and schedules to meet weekly business demands while achieving budgeted labor rates and sales per labor hour goals. Operates front-end scanning equipment and register, performs all related check out procedures including properly bagging merchandise efficiently and placing merchandise in customer’s cart.

Baltimore, MD30+ days ago

Remote

Full-time

As part of an assigned team, develops effective collaborative relationships with TriWest's inter and intra-departmental stakeholders and other SMEs, C-Suite executives, and other leaders in Operations, Health Care Services, Provider Network, and IT to ensure that TriWest meets contractual requirements and fulfills organizational objectives. The Provider Program Manager ensures that strategic, enterprise-wide programs are well defined, planned, tracked, and communicated in a consistent manner; is responsible for collaborating with C-Suite executives and other stakeholders; and is responsible for deliverables that meet defined requirements and for utilizing project management best practices.

Franklin, MD30+ days ago

$64,992.56–$99,876.12 Per Year

Teaches family members, facility staff , hired caregivers, patient care skills, including: pain control, medication (RN titrates medication within prescribed range), injections, draws blood for labs, manages IVs, dressing changes, hygiene, nutrition, checking vital signs in accordance with orders from physician, as well as addressing emotional needs. • Establish/maintain professional working relationships with a variety of facility staff; ED, DON, medicine techs, aides, nurses (LPNs and RNs), rehab staff, housekeeping, etc.

Annapolis, MD30+ days ago

Remote

In this CSM role working with database and analytic products, you will partner cross‑functionally to align customer goals with intelligent insights, track success using predictive signals, and proactively optimize outcomes. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow.

annapolis, MD30+ days ago

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.

Rockville, MD24 days ago

$18.50–$23.50 Per Hour

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Hanover, MD30+ days ago

$16–$22.20 Per Hour

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

Ellicott City, MD30+ days ago

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

Hunt Valley, Maryland10 days ago

The SCSAM will drive customer loyalty and growth by identifying patterns, addressing common challenges, and enabling customers to maximize their success with our solutions and products. The SCSAM will excel in managing multiple customers efficiently, providing value-driven guidance, and ensuring consistent engagement.

Baltimore, Maryland30+ days ago

Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. About Us:Trustworthy Staffing Solutions has proudly served the community for 20 years, delivering high-quality healthcare staffing and home care services.

MD23 days ago

Bridge Technical & Business: Serve as the functional liaison between product engineering teams and customer delivery teams, translating complex technical requirements into actionable solutions. UiPath is seeking an experienced Customer Success Manager to join our Public Sector team, supporting mission-critical transformation and AI initiatives for clients across the Department of War.

Baltimore, Maryland10 days ago

Their guidance leads families to the actions and decisions that ensure quality care and an optimal life for those they love, thus reducing worry, stress and time off of work for family caregivers through: Assessment and monitoring. Our objective is to assist our clients in managing and navigating challenges in aging as well as Adults with physical and mental disabilities and providing the highest quality of life.

Rockville, MD30+ days ago

Remote

Experience coordinating online marketing strategy with other key business partners internally and externally Knowledge of SEO, SEM, JIRA, CRM (Customer Relationship Management), and Salesforce 2+ years of automotive experience #LI-Remote The targeted salary for this position is $62,500. The posted salary for this position may be adjusted based on job-related factors permitted by law, such as experience and training; internal pay equity; licensure and certifications; market factors; departmental budgets; and responsibility.

Baltimore, MD30+ days ago

Trustworthy Staffing Solutions has proudly served the community for 20 years, delivering high-quality healthcare staffing and home care services. We are seeking a compassionate and experienced Registered Nurse (RN) to join our growing home care team as a Case Manager.

Annapolis, MD30+ days ago

A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.

Annapolis, MD30+ days ago

The Wound Reconstruction and Care Account Manager will be a responsible for Integra's Integra Skin, PriMatrix and OmniGraft, product lines and solely responsible for supporting the sales of these products for a defined territory within the Hospital OR/Surgery and post-acute wound care setting. Primary responsibility will be to achieve or exceed defined territory sales revenue targets through strategic planning, relationship building, new account targeting, extensive product knowledge and exceptional customer service.

Bethesda, MD30+ days ago

Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action. Effectively coordinate with extended Global Insights, Strategy, and Analytics team members, and, when needed, external vendors/suppliers to ensure social media insights are delivered in a timely, high quality, and cost-effective manner.

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Customer Care Manager Jobs in Towson, MD

Customer Care Agent Mon-Fri 8am-4:30pm Vital Holdings LLC

RN Clinical Manager - Home Care Oak Crest Village by Erickson Senior Living

RN Clinical Manager - Assisted Living/Memory Care Oak Crest Village by Erickson Senior Living

Dialysis Clinical Manager Registered Nurse - RN Fresenius Medical Care

Travel Nurse RN - Case Manager - $1,595 to $1,782 per week in Baltimore, MD Prime Time Healthcare

Acquisition Program/Product Manager - PNT Credence

General Manager (Scaffolding Projects) System One

Client Relationship Manager System One

Travel Nurse RN - Case Manager - $2,054 per week in Hanover, MD Cynet Health

Founding Partner Veterinarian - Chevy Chase - Urgent Care Livewell Animal Hospital of Chevy Chase

Business Development Manager System One

General Manager 4 - Food Sodexo

Retail Manager 3 Sodexo

Patient Care Coordinator RN, Holy Cross Hospital Kaiser Permanente

Case Manager Social Worker (LBSW) - Grace Medical Center LifeBridge Health

Project Manager - Installation CoolSys

Supply Chain Manager System One

Patient Care Coordinator Kaiser Permanente

Primary Care Physician Oak Street Health

Dietitian Nutrition Services - Part time MedStar Health

Due Diligence Manager Lennar Homes

Customer Care Agent Mon-Fri 8am-4:30pm Vital Records Control

Care Management Continuing Care Manager Weekender Greater Baltimore Medical Center

Customer Service Center Manager Suburban Propane Partners LP

Security Account Manager - Tier 1 Service Provider Customers NetScout

Senior Solution & Customer Marketing Manager Rocket Software

Manager, Customer Master / MDM Platform Trimble

Customer Success Manager – Strategic Accounts Impruvon

Care Manager (Remote) Blue Cross and Blue Shield Association

Care Manager - RN (Remote) Blue Cross and Blue Shield Association

Part Time Customer Experience Manager The Michaels Companies Inc

Full Time Customer Experience Manager The Michaels Companies Inc

Care Manager - (Remote) Blue Cross and Blue Shield Association

Assistant Customer Experience Manager Weis Markets

Provider Program Manager - Provider Strat Value Base Care TriWest Healthcare Alliance

Home Care Nurse- Case Manager Greater Baltimore Medical Center

Customer Success Manager - Vertica Rocket Software

8811- FT Customer Experience Manager The Michaels Companies Inc

Customer Experience Manager PT Rockville The Michaels Companies Inc

Part Time Customer Experience Manager Nights and Weekends The Michaels Companies Inc

Customer Experience Manager PT The Michaels Companies Inc

Signature Customer Success Account Manager - Arlington, VA UPS

Registered Nurse Case Manager Home Care Role Trustworthy Staffing Solutions

Customer Success Manager - DOD/DOW UiPath Inc

Care Manager The Option Group

Customer Success Manager II DealerOn Inc

Registered Nurse Case Manager Flexible Home Care Role Trustworthy Staffing Solutions - Baltimore, MD

Enterprise Customer Account Manager UKG

Account Manager, Wound Reconstruction & Care Integra LifeSciences

Manager, Customer Listening Center & Social Listening Marriott International Inc

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