187 Results for

Customer Care Manager Jobs in Springfield, MA

Jobs

New!

Simsbury, CT2 days ago

Refers patients to a variety of resources including, but not limited to, Visiting Nurse Agency, Skilled Nursing facility, Long Term Care Hospital, Rehab Facility, Hospice Care, Durable Medical and Respiratory Care providers. In conjunction with patient, family, payers and other members of the health care team: formulates and implements a discharge plan to address assessed needs and patient/family concerns, evaluates the effectiveness of the plan in meeting the established care goals; and revises the plan as needed to achieve desired outcomes.

New!

Springfield, MA6 days ago

Develop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies. Conduct one-on-one review with all Account Representatives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Account Executive’s sales and activity performance.

New!

Bristol, CT2 days ago

This is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.

New!

Northampton, MA3 days ago

$2,164.10–$2,418.70

Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.

New!

Simsbury, CT2 days ago

The healthcare landscape has become highly competitive, with new players and disruptive technology and we are working to expand and create our system’s organizational, leadership, cultural, and talent capabilities to ensure Hartford HealthCare will always be the first choice of the people we serve. The Colleague Health Services Manager (RN) is responsible for leading the successful development and delivery of the customer focused, clinical programs of Colleague Health Services for the Hartford Region of Hartford HealthCare.

New!

New Britain, CT2 days ago

Makes follow-up visits to provide skilled care to assess disease progress and evaluates response to treatment so as to promote peaceful death; provides support to client/family utilizing teaching principles to promote and restore health and prevent disease and disability, as possible; coordinates care with providers. Provides skilled nursing care to hospice clients in their homes or community health settings ensuring the delivery of outcome based, high quality, cost-effective care.

Springfield, MA13 days ago

Bachelor’s degree and at least 2 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience OR at least 5 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience. We make healthcare run better by solving problems quickly, putting customers and employees first and challenging the status quo, finding new ways to grow our business—and one another.

New!

Bloomfield, CT2 days ago

The Hospital of Central Connecticut is an acute-care community teaching hospital, we provide comprehensive inpatient and outpatient services in general medicine and surgery, as well as a wide variety of specialties. Staffed by our talented team of leading professionals, The Hospital of Central Connecticut provides a wide array of services throughout the region, caring for patients from birth through the end of life.

Hartford, CT10 days ago

Develops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.

Bristol, CT10 days ago

East Hartford, CT10 days ago

Bristol, CT10 days ago

West Hartford, CT10 days ago

Bristol, CT10 days ago

Nursing staff are trained in advanced heart failure management, including short- and long-term mechanical circulatory support (with devices such as intra-aortic balloon pumps, Impella catheters, and LVADs) and evaluation for advanced therapies and transplantation. The Cardiac ICU is a fast paced, high acuity, 14-bed, critical care unit that cares for adult patients with complex cardiac, medical diagnoses such as myocardial infarction, cardiogenic shock, unstable arrhythmias, and heart failure.

New!

Willimantic, CT2 days ago

Works with the Wound Team RN, CWOCN and Manager of Specialty services to promote the daily operations and delivery of wound care to patients, and participates in the development, maintenance and implementation of program goals and objectives. Informs the Wound Team RN, CWOCN and the physician/wound clinics of changes in client needs, wounds that require a change to the plan of care for wound care treatments and disease management.

New!

Hartford, CT6 days ago

Calling on the post-acute care market including long-term care facilities, home health and hospice agencies and medical equipment providers; Selling clinical and operational solutions to all levels of decision makers including owners, senior clinical officers and purchasing managers; Selling products that include incontinence, skin care, DME, advance wound care and gloves; Developing a strong knowledge base about Medline’s very large product catalog and numerous value added programs and services; Developing meaningful relationships with new customers and deepening relationships with existing ones; Cold calling and prospecting to develop new business opportunities; Presenting new products and initiatives; educating customers on current industry trends and regulations; Preparing bids and negotiating contracts. Complex sales strategy/approach to sell solutions across multiple levels; Background in commissioned, tangible product sales; Track record of demonstrable sales growth and quota attainment; Ability to present multiple product lines; Excellent communication and organizational skills; Stable work history; Computer proficiency especially in MS Excel, Word, and Outlook.

New!

Willimantic, CT2 days ago

Under the direction and general supervision of the Nurse Manager, the registered nurse utilizes evidence based practices in accordance with the State Nurse Practice Act, policies and procedures of the hospital and as directed by the medical staff. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.

New!

Mansfield Center, CT1 day ago

Here’s what to expect when interacting with us:•We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com•We may also contact you via text message from an identified NVA representative for recruiting-related communication•All job opportunities and applications are hosted on our official careers site: careers.nva.com•There is no cost or confidential information required to apply or be considered for a positionIf you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. East Brook Animal Hospital is seeking an exceptional Managing Veterinarian to partner with our experienced Hospital Manager in leading a talented team and shaping the future of our thriving practice in beautiful Mansfield Center, Connecticut.

New!

Manchester, CT2 days ago

$17.24–$19.24 Per Hour

We operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states—enabling consumers to engage with Leslie’s whenever, wherever, and however they prefer to shop. The Lead Sales Associate will provide superior customer service to our customers and support the General Manager in all facets of retail operations to ensure the store is operating at optimal performance.

New!

Hartford, CT2 days ago

Monitors, assesses, plans care, intervenes and evaluates the medical/ psychiatric nursing management of clients within ambulatory and/or 3.5 residential levels of care, as assigned by the Nurse Manager (NM) and/or Assistant Nurse Manager (ANM) and/or BHH RN Program Manager. Assumes responsibility for self-improvement in collaboration with the leadership team by identifying, communicating and seeking resources or instruction/validation to meet own learning needs, and is self-directed in maintaining currency of validations.

New!

Glastonbury, CT2 days ago

$16.94–$17.65 Per Hour

We operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states—enabling consumers to engage with Leslie’s whenever, wherever, and however they prefer to shop. The Sales Associate provides superior customer service while supporting the Store Manager in all aspects of retail operations to ensure the store performs at its best.

New!

Coventry, CT2 days ago

The Emergency Department at Windham Hospital provides patients with high levels of care, with symptoms ranging from traumas to the common cold to drug overdoses and everything in between. Under the direction and general supervision of the Nurse Manager, the registered nurse utilizes evidence based practices in accordance with the State Nurse Practice Act, policies and procedures of the hospital and as directed by the medical staff.

New!

New Britain, CT2 days ago

The Hospital of Central CT is part of Hartford HealthCare, a system that includes 7 acute care hospitals, a comprehensive Behavioral Health Network, Home Care services, Senior Services, and an extensive Medical Group network. Under the supervision of a Registered Nurse, and within the context of the Nursing Professional Practice Framework, the LPN provides quality and cost-effective direct care for patients/families within a unit, service or other primary area of practice.

New!

Manchester, CT1 day ago

We're a not-for-profit healthcare provider dedicated to serving all patients with excellent, affordable, accessible care, and staffed by licensed, experienced nurses, therapists, home health aides, companions and homemakers. The Licensed Practical Nurse (LPN) is responsible for and provides skilled nursing care reflective of the agency's mission to the ill or injured in the home, hospital or extended care facility.

Springfield, MA22 days ago

$75–$79 Per Hour
Temporary
Contractor
Full-time

While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. The Strategy and Execution – Wealth and Distribution Technology team is team of seasoned professional within the broader Wealth and Distribution Technology organization focusing on alignment to business strategy, and end-to-end execution of project and programs.

Hartford, CT30+ days ago

Remote

This job implements effective utilization management strategies including: review of appropriateness of health care services, application of criteria to ensure appropriate resource utilization, identification of opportunities for referral to a Health Coach/case management, and identification and resolution of quality issues. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._.

Hartford, CT30+ days ago

A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.

Hartford, CT30+ days ago

Remote

$59,300–$80,900 Per Year

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. The Care Manager, Telephonic Behavioral Health 2, in a telephonic environment, assesses and evaluates members' needs and requirements to achieve and/or maintain optimal wellness by guiding members/care givers toward and facilitates interaction with resources appropriate for the care and wellbeing of members.

Hartford, CT30+ days ago

Build strong executive relationships (CHRO, CIO, CFO, COO, etc) across the account by leveraging your sales management team, leveraging UKG executive sponsors and leveraging in-person meetings and interactions. • Monitor account concerns through partnerships with assigned technical resources on customer needs, sentiment, challenges and adoption and partner for solutions that improve customer satisfaction and experience when necessary.

Hartford, CT30+ days ago

Remote

The Care Manager will advocate and guide utilizing motivational interviewing techniques and intervene on behalf of their members to ensure successful completion of member goals, while providing Complex Case Management and/or care management support through the duration of the care plan. The Care Manager supports the implementation of the Value Based Care Management program in an appropriate and efficient manner by providing high-quality telephonic Case or Care Management with CareFirst members.

Farmington, CT30+ days ago

$17.74–$31.63 Per Hour

Conducts in-bound and out-bound calls for program requirements including, but not limited to: member scheduling, surveys/screenings, census management and distribution of materials to appropriate clinical personnel or members. Receives and responds to incoming Care Coordination inquiries from all communication venues: e.g., phone queue, CM/UM electronic platform, portal, department e-mail box or RightFax.

West Granby, CT30+ days ago

Incumbents of this position are professional Licensed Clinical Social Workers or MSW’s that utilize their education, experience, medical social work skills and the Social Work Process to determine and facilitate the most appropriate level of care and identification of discharge needs. Charlotte Hungerford Hospital is a 122-bed, general acute care community hospital located in Torrington, Connecticut, that serves as a regional health care resource for the 100,000 residents of Litchfield County and Northwest Connecticut.

Hartford, CT30+ days ago

Remote

$71,100–$97,800 Per Year

As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.

Hartford, CT30+ days ago

Remote

$71,100–$97,800 Per Year

Bloomfield, CT30+ days ago

Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs. + Acquire, manage, and retain a portfolio of 70 - 90 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000.

Holyoke, MA30+ days ago

Remote

The incumbent handles a broad range of day-to-day operational activities, including supervision of clinical staff, actively participates in quality and service improvement, serves on departmental and interdepartmental committees and keeps Contact Center and Practice Leadership apprised of any clinical and prescription issues and concerns. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors.

Springfield, MA30+ days ago

$37–$39

Requires lifting and carrying equipment and supplies weighing up to 35 pounds; require pushing and pulling equipment and supplies weighing up to 35 pounds; require walking and standing; requires frequent sitting more than 75% of the workday; requires the ability to navigate stairs; requires visual acuity and manual dexterity to operate equipment. Through programs such as Adult Foster Care (AFC), Group Adult Foster Care (GAFC), and Adult Day Health, Vitra Health provides personalized care plans, financial support for caregivers, and culturally competent case management across Massachusetts.

Springfield, MA30+ days ago

$27–$29

Requires lifting and carrying equipment and supplies weighing up to 35 pounds; requires pushing and pulling equipment and supplies weighing up to 35 pounds; requires walking and standing; requires frequent sitting more than 75% of the workday; requires the ability to negotiate stairs; requires visual acuity and manual dexterity to operate equipment. Through innovative home- and community-based services, Vitra supports aging adults, people with disabilities, and individuals with complex care needs— supported by a Nurse, and Case Manager, Vitra ensures clients receive compassionate, personalized, and dignified care.

Enfield, CT30+ days ago

Delivers quality & improvement to exceed all key performance indicators (KPIs): o Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

Hartford, CT8 days ago

Remote

$91,270–$114,088 Per Year

This leader fosters a culture of inclusion, collaboration, and continuous growth, where individuals are supported in stepping into leadership roles and building fulfilling careers. This individual leads with empathy, cultivates potential, and actively creates pathways for growth, ensuring that all team members feel seen, heard, and empowered.

East Windsor, CT30+ days ago

Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Directs and coordinates activities of production personnel in processing customer owned materials on-site or at our facility and orders for SIFCO ASC-produced equipment.

NEW BRITAIN, Connecticut8 days ago

Sodexo’s Campus Segment is seeking a dynamic and experienced Catering Manager4 to lead all catering, banquet, and event operations at Central Connecticut State University in New Britain, Connecticut. In this high-visibility role, you’ll oversee the strategic planning, seamless execution, and overall success of a wide range of campus events—from small student gatherings to high-profile executive functions.

New!

AGAWAM, Massachusetts5 days ago

$18–$21 Per Hour

Overview: Join Healthcare Services Group (HCSG) as an Environmental Services Manager in Training, where you will learn to manage your own account and oversee housekeeping, laundry, and floor care operations at a long-term care facility. Additional Pay Information: Offered salary rates for this position are determined based on applicant qualifications, experience, education, and the specific needs, aspects, operational considerations, and requirements of the facility serviced.

Dalton, Massachusetts30+ days ago

$40,000–$42,000 Per Year

Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. Additional Pay Information: Offered salary rates for this position are determined based on applicant qualifications, experience, education, and the specific needs, aspects, operational considerations, and requirements of the facility serviced.

Hartford, CT30+ days ago

$38.46–$53.85 Per Hour

You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers. We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.

WEST HARTFORD, CT30+ days ago

You will be professionally responsible for Facilities Management regarding the proper installation, operation and maintenance of uninterrupted light, heat, power, water and monitoring systems for all buildings and services. Program development responsibilities for the Facilities department in addition to construction/renovation operations, facility planning, maintenance, repair programs and energy management.

New!

South Windsor, CT5 days ago

$66,200–$81,050 Per Year

Collaborate with the Store Manager to ensure smooth daily operations, delivering exceptional client experiences while driving sales and profitability in a fast-paced environment.  . This role requires the ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand and walk the sales floor for the entire shift, and work in a fragrance-filled environment.

Newington, CT30+ days ago

Full-time

Mentor, teach, and train Managers and hourly staff to perform at a high level and exceed expectations while building relationships with employees that foster loyalty and teamwork. Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities, perceiving the impact and the implications of decisions on other components of the organization.

Newington, CT25 days ago

Full-time

Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs. Acquire, manage, and retain a portfolio of 70 - 90 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000.

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Customer Care Manager Jobs in Springfield, MA

Jobs

RN Care Manager - Case CoordinationCharlotte Hungerford Hospital

Acute Care Division ManagerMedline Industries - Transportation & Operations

Assistant Nurse Manager (RN) - OR COREHartford Hospital

Travel Nurse RN - Case Manager - $2,164 to $2,419 per week in Northampton, MAPrime Time Healthcare

Colleague Health Manager RNHartford HealthCare Corp.

Hospice RN (Registered Nurse, Visiting Nurse, Case Manager) – HomeCareHartford HealthCare at Home

Physician Office Account ManagerMedline Industries - Transportation & Operations

Care Coordinator (RN) - Social WorkMidState Medical Center

Registered Nurse Float – Critical CareYale New Haven Health

RN Float Pool – Critical CareYale New Haven Health

Registered Nurse Critical Care (ICU) – Float PoolYale New Haven Health

Registered Nurse (RN) – Critical Care Float PoolYale New Haven Health

Critical Care Float Nurse / Float RN (ICU)Yale New Haven Health

Registered Nurse (RN), Float Critical Care / ICUYale New Haven Health

Registered Nurse RN – Transitional Care CoordinatorYale New Haven Health

Wound Care LPN (LPN, Licensed Practical Nurse) - HomeCareHartford HealthCare at Home

Sales Rep Post Acute CareMedline Industries - Transportation & Operations

Registered Nurse (RN) - OR General SurgeryWindham Hospital

Managing VeterinarianNational Veterinary Associates

Lead Sales Associate (Seasonal)LESLIES POOLMART INC

Registered Nurse (RN) - Psych Mental HealthRushford

Sales Associate (Seasonal)LESLIES POOLMART INC

RN Emergency DepartmentWindham Hospital

Licensed Practical Nurse (LPN) - Diabetes Education ProgramMidState Medical Center

LPN Licensed Practical Nurse - HomecareMASONICARE

IT PRoject ManagerThe Computer Merchant, LTD.

Care Manager RN - (Remote)Highmark Health

Enterprise Customer Account ManagerUKG

Social Services Care ManagerHumana

Customer Account Manager 3UKG

Care Manager, Registered Nurse- RemoteSharecare

Complex Customer Care RepresentativeUnitedHealth Group

Care Manager (LCSW) - Inpatient PsychiatryHartford HealthCare

Care Manager- Telephonic Nurse - Part Time Evenings & WeekendsCenterWell

Care Manager- Telephonic Nurse Part TimeCenterWell

Business Relationship Manager I- OfficerJPMorgan Chase

Nurse Manager Contact Center- RemoteBaystate Health

Licensed Practical Nurse / Case Manager (Springfield)VITRA Health

Case Manager - Greater SpringfieldVITRA Health

LensCrafters - Assistant ManagerEssilor Luxottica

Manager, Professional Services EngineeringRocket Software

Contract Service Manager - East Windsor, ConnecticutQuaker Houghton

Catering Manager 4Sodexo

Environmental Services - Manager in TrainingHealthcare Services Group, Inc.

Environmental Services Department ManagerHealthcare Services Group, Inc.

Branch Manager - Greater Hartford Area - Hartford, CTJPMorgan Chase

Facilities / Engineering Operations Manager 1Sodexo

Assistant Store Manager, Evergreen Walk (South Windsor, CT, US, 06074)Sephora

General Manager - NewingtonSally’s Apizza

Business Relationship Manager I - OfficerJPMorgan Chase Bank, N.A.

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