240 Results for

Customer Care Manager Jobs in Raleigh, NC

Jobs

New!

Chapel Hill, NC1 day ago

$35.87–$51.57 Per Hour

The Care Manager works collaboratively with healthcare providers, patients, and their families to ensure that patients receive the highest quality of care and support throughout their healthcare journey. This position involves utilizing a variety of skills, including risk segmentation, patient assessments, patient-centered care plans, tasks or interventions, care transitions, delegated work, and payer communication.

New!

Raleigh, NC2 days ago

See Aveanna Healthcare Terms & Conditions at https://www.aveanna.com/privacypolicy.html and Privacy Policy at https://www.aveanna.com/privacypolicy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. The RN Clinical Manager – Home Health works under the direction and guidance of the Branch Administrator to provide supervision of all clinical staff working with high medical acuity clients and/or clients receiving extended non‐licensed support services.

New!

Raleigh, NC2 days ago

$60,522–$129,615

Manage transitions of care episodes for patients on their panel, including timely completion of structured clinical assessments to identify post-discharge needs, medication reconciliation on behalf of the PCP, and addressal of identified needs directly or via collaboration with other team members. In partnership with the primary care provider, (PCP), the RN, Case Manager is the lead for care management activities, drives care coordination and collaborates with interdisciplinary teams to ensure care continuity for complex patients.

New!

Raleigh, NC3 days ago

$35–$45

Licensed Clinical Social Worker/Registered Nurse License and 2+ years of physical health care management experience, 4-6+ years of physical health care management experience preferred. Collaborate with discharge planners, physicians, and other parties to ensure an appropriate discharge plan, care plan, and coordination of acute care and long-term care services!

New!

Raleigh, NC3 days ago

$40–$45

Licensed Clinical Social Worker/Registered Nurse License and 2+ years of physical health care management experience, 4-6+ years of physical health care management experience preferred. Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services!

New!

Raleigh, NC3 days ago

$45–$50

Licensed Clinical Social Worker/Registered Nurse License and 2+ years of physical health care management experience, 4-6+ years of physical health care management experience preferred. Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services!

Raleigh, NC20 days ago

Duties include ensuring that appropriate care and services are available to patients and families, ensures adequate and appropriate clinic staffing on each shift, supervision of nursing staff, medical support staff and utility aide staff, assistance with annual performance reviews of staff, participation in quality improvement initiatives to address identified patient safety or quality of care issues. This is a critical leadership role responsible for guiding both the clinical and administrative operations of a fast-paced, patient-centered environment dedicated to supporting families during one of life’s most meaningful moments.

New!

Raleigh, NC2 days ago

$240,000–$270,000 Per Year

The purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers. Our Primary Care Physicians operate at a single medical center supported by large care teams so our providers can focus on delivering a better quality of care, rather than a volume of services.

New!

Raleigh, NC4 days ago

The Pharmacy Manager serves as the accountable owner of NeighborHealth Center's entire 340B Drug Pricing Program, including entity-owned pharmacy operations, contract pharmacy relationships, financial performance, audit readiness, and regulatory compliance. • Excellent interpersonal, communication, and critical-thinking skills, with the ability to build and maintain effective relationships with patients, staff, policy-making bodies, vendors, third-party payers, and the public.

New!

Durham, NCToday

Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel.

CHAPEL HILL, NC11 days ago

$25–$65

Must hold a current fitness certification (or be in the process of obtaining one) from an OTF-approved education entity as follows: ACE (American Council on Exercise), ACSM (American College of Sports Medicine), NASM (National Academy of Sports Medicine), NSCA (National Strength & Conditioning Association), ISSA CPT is also accepted with an NCCPT exam, NCSF (National Council on Strength and Fitness), AFAA (Athletics and Fitness Association of America)- exam must have been completed before October 23, 2023, following recertification will be accepted. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve.

Raleigh, NC20 days ago

$38.51–$58.82 Per Hour

This specialized unit provides high-acuity care for patients with complex and life-threatening cardiac conditions, offering an exciting opportunity for nurses ready to expand their leadership impact while maintaining strong clinical involvement. UNC REX Healthcare is seeking a dynamic and experienced Clinical Nurse Team Leader to join our Cardiac Intensive Care Unit (CICU) within the Heart and Vascular division.

Raleigh, NC9 days ago

$174,070–$374,920 Per Year

The purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

New!

Hillsborough, NC1 day ago

$18.66–$26.51 Per Hour

Performs Oxygen room set-up and monitors oxygen flow-rate, performs oropharyngeal and nasopharyngeal suctioning, tracheostomy care, fecal impaction removal, sterile dressing change wound irrigation, IV fluid assembly and monitoring, IV site care and discontinue peripheral IV, ostomy irrigation and care, urinary catheterization and irrigation, performs established oral, nasogastric, gastrostomy tube feeding. 3. Provide a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records.

Chapel Hill, NC22 days ago

$35.47–$54.18 Per Hour

Utilizes resources in asking research questions and applying appropriate research methods Shares knowledge with colleagues through publication, presentations or other means .Develops, implements and evaluates new and creative approaches to meeting goals. Our interdisciplinary team provides evidence-based and high-quality care primarily to adult post-surgical patients with weight loss issue, gastrointestinal (GI) cancers, and complex non-cancer GI-related illnesses.

Durham, NC9 days ago

Demonstrates Competency In The Care Of The Neuro Patient # Demonstrates Skill And Knowledge In Neuro Assessment # Demonstrates Skill And Knowledge In The Airway Management Of The Neuro Patient # Demonstrates Skill And Understanding In Assisting The Physician And Caring For The Patient During Special Neuro Procedures # Performs Pharynaeal, Endotracheal, Tracheostomy Suctioning According To Established Policy And Procedure: Demonstrates Skill And Understanding In The Use Of Equipment And Care Of Patient In A Halo Brace # Demonstrates Skill And Understanding Of Nursing Responsibilities And Interventions For The Patient On A Ventilator Graduate Of An Accredited School Of Nursing; Proficient In Use Of Computer Software To Include Electronic Patient Records. # Develops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process.

New!

Durham, NC6 days ago

Interacts and communicates with physicians, support staff, and other health care professionals to facilitate departmental operations Monitors the status of equipment repairs and preventative maintenance, gathers data on equipment malfunction and associated down time, and documents the effects on patient care. Performs advanced cardiac ultrasound services and procedures to patients utilizing independent judgment, with real-time and off-line manipulation of echocardiographic images for capture, display and analysis of echocardiography data.

New!

Raleigh, NC1 day ago

Here’s what to expect when interacting with us:•We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com•We may also contact you via text message from an identified NVA representative for recruiting-related communication•All job opportunities and applications are hosted on our official careers site: careers.nva.com•There is no cost or confidential information required to apply or be considered for a positionIf you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Our multi-doctor practice is supported by a dedicated team of support staff that share the passion of providing our clients the best possible care through high quality diagnostic tools, treatment and surgery.

Creedmoor, NC22 days ago

Posting Title: Family Nurse Practitioner / Physician Assistant Overview: In a manner consistent and supportive of our values, the Provider is responsible for delivering high quality health care within Fast Pace Health’s scope of services while achieving optimum patient satisfaction. They must have the ability to respond quickly and accurately to changes in condition or response to treatment and is responsible for providing outstanding patient service within the clinic and through various virtual communication channels, while maintaining a compassionate and welcome atmosphere.

Creedmoor, NC22 days ago

Butner, NC27 days ago

Posting Title: Family Nurse Practitioner / Physician Assistant - $5k Sign-On Bonus Overview: In a manner consistent and supportive of our values, the Provider is responsible for delivering high quality health care within Fast Pace Health’s scope of services while achieving optimum patient satisfaction. They must have the ability to respond quickly and accurately to changes in condition or response to treatment and is responsible for providing outstanding patient service within the clinic and through various virtual communication channels, while maintaining a compassionate and welcome atmosphere.

Creedmoor, NC22 days ago

Raleigh, NC9 days ago

Understand and practice the proper method of attending to and disposing of and the possibility of exposure to blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials in compliance with universal care precautions. Medication Programs Monitor each resident's medication and treatment profile regularly to ensure each medication and treatment is administered as ordered and documented accurately.

Creedmoor, NC22 days ago

Holly Springs, NC22 days ago

$38.51–$58.82 Per Hour

EDUCATION AND PROFESSIONAL DEVELOPMENT - Coordinates, designs and implements educational programs to meet identified learning needs of staff, patients and families. Learn more about our UNC Rex Incentive Program here:https://jobs.unchealthcare.org/pages/unc-rex-incentive-program.

Raleigh, NC30+ days ago

Remote

This job implements effective utilization management strategies including: review of appropriateness of health care services, application of criteria to ensure appropriate resource utilization, identification of opportunities for referral to a Health Coach/case management, and identification and resolution of quality issues. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._.

Raleigh, NC30+ days ago

A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.

Raleigh, NC20 days ago

Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass (“Right” resident, medication, dosage, time, route, right to refuse). Maintain and clean the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.

Cary, NC30+ days ago

The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. + Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.

Durham, North Carolina30+ days ago

What You'll Do: We are looking for an Account Executive to join our SaaS Sales team, focused on growing existing SMB customers across the U.S. We are looking for a proven record in SMB relationship management, sales growth, and a focus for customer success. Experience establishing communication and engagement with prospects for sales calls, product presentations, webinars, and in-person meetings, ensuring every customer interaction is insightful and value-driven.

Raleigh, NC30+ days ago

Serve as Rezilient’s primary onsite representative with our partners, maintaining a visible and trusted presence across client locations through activities such as benefit fairs, lunch-and-learns, employee pop-ups, and targeted outreach. 5–7 years of experience in customer success, healthcare account management, employee benefits consulting, or a similar client-facing role within healthcare services specifically managing large health systems or hospital accounts.

Raleigh, NC30+ days ago

Remote

$59,300–$80,900 Per Year

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. The Care Manager, Telephonic Behavioral Health 2, in a telephonic environment, assesses and evaluates members' needs and requirements to achieve and/or maintain optimal wellness by guiding members/care givers toward and facilitates interaction with resources appropriate for the care and wellbeing of members.

Raleigh, NC30+ days ago

Build strong executive relationships (CHRO, CIO, CFO, COO, etc) across the account by leveraging your sales management team, leveraging UKG executive sponsors and leveraging in-person meetings and interactions. • Monitor account concerns through partnerships with assigned technical resources on customer needs, sentiment, challenges and adoption and partner for solutions that improve customer satisfaction and experience when necessary.

Raleigh, NC30+ days ago

Remote

The Care Manager will advocate and guide utilizing motivational interviewing techniques and intervene on behalf of their members to ensure successful completion of member goals, while providing Complex Case Management and/or care management support through the duration of the care plan. The Care Manager supports the implementation of the Value Based Care Management program in an appropriate and efficient manner by providing high-quality telephonic Case or Care Management with CareFirst members.

Smithfield, NC30+ days ago

We will give you the tools and intense development experiences necessary to prepare you to manage multiple urgent care clinics Erwin, Goldsboro and Smithfield You will have a structured 6-week onboarding and training program followed by structured leadership development workshops in your first 6 months on the job. You will spend 6-8 weeks in a series of clinic and management job rotations, workshops, and special projects – all emphasizing experiential learning and feedback – and designed to accelerate your own development and build valuable relationships across the company.

Morrisville, NC19 days ago

Create all applicable work instructions for new projects and update existing work instructions as needed when changes occur during a project life cycle. Maintains contact with client and other departments as a customer service liaison and troubleshooter to resolve complex customer service problems.

Raleigh, NC30+ days ago

Remote

$71,100–$97,800 Per Year

As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.

Raleigh, NC30+ days ago

Remote

$71,100–$97,800 Per Year

Knightdale, NC30+ days ago

TerraBella communities together account for more than 2200 units and span a full spectrum of senior living and care options, including Active Independent Living, Assisted Living, Memory Care, and available, short-term Respite Care. Maintains and cleans the Medication Room, med charts, treatment carts for neatness cleanliness, availability of medications and expired medications.

New!

Morrisville, NC5 days ago

Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. As the Manager of Contact Center Technology & Design, you will join our team on a journey to help eliminate barriers for patients, increase their access to medications, and help them receive lifesaving treatments while working in an environment that nurtures you.

CHAPEL HILL, NC30+ days ago

be responsible for driving client and patient satisfaction scores; provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; work with the Environment of Care Committee and Infection Prevention Director; effectively manages the Unit Operating System; and/or. Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions.

CLAYTON, NC30+ days ago

be responsible for driving client and patient satisfaction scores; provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; work with the Environment of Care Committee and Infection Prevention Director; effectively manages the Unit Operating System; and/or. Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services.

Morrisville, NC20 days ago

Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. This position will also provide leadership and professional development to assign direct reports; analyze performance metrics and develop strategies to improve productivity and overall business performance that will help PEC overall performance.

Garner, NC30+ days ago

Full-time

Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs. Acquire, manage, and retain a portfolio of 100-130 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $1.5 million.

Cary, NC30+ days ago

Full-time

New!

Raleigh, NC1 day ago

Aegis Therapies , one of the nation’s leading providers of contract rehabilitation and wellness services, is hiring a Program Manager to join our supportive team and reap the benefits of some of the best career advantages in the industry. With a Program Manager Outpatient career, you get the best of both worlds: the chance to improve the lives of seniors while developing your leadership skills as the “go to person” on the team for the customer, resident, and staff.

New!

Raleigh, North Carolina6 days ago

$45,000–$55,000

The Assistant Manager is expected to work a minimum of 50 hours per week across an appropriate mix of day/evening and weekday/weekend shifts in support of business needs. The Assistant Manager must be present during peak business periods, including high-volume days, promotional events, and operationally critical shifts.

Morrisville, NC30+ days ago

$93,000–$105,000 Per Year

Engage in a culture of continuous improvement and innovation by leveraging business intelligence, adopting and participating in the development of best practices at the IFM platform level including new tools, process re-engineering and other ideas that provide service delivery efficiencies. Proactively identify and escalate risks and issues at the account level (audit findings, client complaints, material vendor service issues, information security, any impact to the Account KPI’s).

DURHAM, NC30+ days ago

Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

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Customer Care Manager Jobs in Raleigh, NC

Jobs

RN Care Manager - Medicine & Oncology ServicesUNC Health

Home Health RN Clinical Manager 10K Sign On BonusAveanna Healthcare

Registered Nurse - Case Manager - Raleigh North CarolinaOak Street Health

Travel Nurse RN - Case Manager - $35 to $45 per hour in Raleigh, NCMindlance Health

Travel Nurse RN - Case Manager - $40 to $45 per hour in Raleigh, NCMindlance Health

Travel Nurse RN - Case Manager - $45 to $50 per hour in Raleigh, NCMindlance Health

RN Patient Services Manager III - Rex Labor and DeliveryUNC Health

Primary Care PhysicianOak Street Health

Pharmacy & 340B Program ManagerNeighborHealth Center

Banking Center Manager IIFirst Horizon Bank

Group Fitness ManagerOrangetheory Fitness

RN Clinical Nurse IV- 4HV Cardiovascular Intensive Care Unit (CICU)UNC Health

Family Medicine, Virtual Primary Care PhysicianOak Street Health

Clinical Support Tech II (Nights) - Critical Care Unit HillsboroughUNC Health

RN Clinical Nurse IV- GI Surgery & Surgical Oncology Acute Care UnitUNC Health

Health Care NurseYale New Haven Health

Pediatric Cardiac SonographerDuke Health

Medical DirectorNational Veterinary Associates

Family Nurse Practitioner / Physician Assistant - Growth OpportunityFast Pace Health

Family Nurse Practitioner / Physician Assistant - Flexible SchedulesFast Pace Health

Family Nurse Practitioner / Physician Assistant - $5k Sign-On BonusFast Pace Health

Family Nurse Practitioner / Physician AssistantFast Pace Health

Licensed Practical Nurse LPNSunrise Senior Living

Family Nurse Practitioner / Physician Assistant - New Grad Opportunity with Extensive Training Program!Fast Pace Health

Supervisor Clinical Nurse IV- 6BT Med SurgUNC Health

Care Manager RN - (Remote)Highmark Health

Enterprise Customer Account ManagerUKG

Med Care ManagerSunrise Senior Living

Care ManagerSunrise Senior Living

Customer Account ManagerAvalara

Senior Customer Success ManagerRezilient Health

Social Services Care ManagerHumana

Customer Account Manager 3UKG

Care Manager, Registered Nurse- RemoteSharecare

Urgent Care Clinic ManagerMainStreet Family Urgent Care

Pharmaceutical Call Center Manager - HyrbridSyneos - Commercial - Prod

Care Manager-1Sunrise Senior Living

Care Manager- Telephonic Nurse - Part Time Evenings & WeekendsCenterWell

Care Manager- Telephonic Nurse Part TimeCenterWell

Care Manager/Medication TechnicianTerraBella Knightdale

MANAGER, CONTACT CENTER TECHNOLOGY & DESIGNMercalis

Environmental Services / Custodial Manager 2Sodexo

Environmental Services / Custodial Operations Manager 2Sodexo

PEC Operations ManagerMercalis

Business Relationship Manager II - Assistant Vice PresidentJPMorgan Chase Bank, N.A.

Business Relationship Manager I - OfficerJPMorgan Chase Bank, N.A.

Outpatient PT Program Manager - Part-timeAegis Therapies

Assistant ManagerUltimate Staffing Services

Facilities ManagerJones Lang LaSalle Incorporated

Environmental Services Department ManagerHealthcare Services Group, Inc.

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