NewAssistant Store Manager - Customer Experience PetSmartAssistant Store Manager - Customer ExperienceHighlands Ranch, COPetSmart’s Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company’s vision, mission, values, and strategy. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.
NewRegional Environmental Manager Lennar CorporationRegional Environmental ManagerEnglewood, CO$77,975–$113,888 / yearLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Interact and build working relationships with regulatory agencies including local authorities, municipalities, state and federal environmental protection agencies, local air quality management districts, and, where needed, state and regional water quality control boards.
NewTravel Nurse RN - Case Manager - $1,595 to $1,782 per week in Englewood, CO TravelNurseSourceTravel Nurse RN - Case Manager - $1,595 to $1,782 per week in Englewood, COEnglewood, CO$1,594.60–$1,782.20Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.
NewMarketing Manager (Energy Product Marketing) System OneMarketing Manager (Energy Product Marketing)Denver, CO$35–$39 / hourThis role will work closely with senior product leadership and cross-functional teams to help support product strategy, program execution, customer communications, and operational coordination across the product lifecycle. System One is seeking an entry-level Marketing Manager to support Clean Heat and Beneficial Electrification programs focused on residential HVAC, insulation, air sealing, and whole-home energy efficiency initiatives.
Project Manager (Industrial EPC Projects) System OneProject Manager (Industrial EPC Projects)Golden, CO$100,000–$120,000 / yearCoordinate project workforce needs with Construction Manager and Superintendent, manage internal and/or external contractors or trades onsite as required, work with the Construction Manager and Superintendent to coordinate requirements for equipment rentals and company equipment/tools. Lead the project team by facilitating and nurturing lines of communication between project members of various disciplines, including engineering, purchasing, expediting, finance, and field construction crews.
NewProject Manager – Oil & Gas Facilities System OneProject Manager – Oil & Gas FacilitiesDenver, CO$70–$76 / hourSystem One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Lead the successful delivery of Oil & Gas projects, particularly gas processing, compression, and amine facilities.
NewCustomer Service Representative and Sports Fanatic Supporting ESPN TTECCustomer Service Representative and Sports Fanatic Supporting ESPNDenver, COSince 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.
NewArea Sales Manager Molson CoorsArea Sales ManagerDenver, COCrafted Highlights: The Area Sales Manager (ASM) has the overall responsibility for managing their sales team, meeting the budget management goals, sales volume goals, safety metrics, leading field training and the overall execution objectives for their assigned territory. Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, retirement plan options with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources .
Logistics Manager United RentalsLogistics ManagerDenver, CO$75,285–$108,415 / yearResponsible for proper staffing of drivers and dispatchers; develop and implement strategies to optimize staffing and deliver best-in-class service. Manage logistics team, provide leadership and supervision needed to consistently deliver World-Class service to internal and external customers.
NewOperations Manager - Flooring and Facility Solutions (FFS) United RentalsOperations Manager - Flooring and Facility Solutions (FFS)Denver, CO$75,285–$108,415 / yearAs Operations Manager of Flooring and Facility Solutions (FFS) at United Rentals, you will leverage your leadership skills to build a new business from the ground up, coordinating and directing the delivery of "white glove" service to facility maintenance and restoration customers. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.
NewRetail Operations Manager PetSmartRetail Operations ManagerAurora, COAccountable for, provides oversight, and validates proper execution of inventory management and pricing processes, including, but not limited to, inventory accuracy, receiving, stocking/re-stocking, inventory counts (live and non-live), product rotations and planner/planogram sets in a timely and organized manner. Facilitates the associate experience and supports associate development; including but not limited to ensuring associates are appropriately trained across the store, onboarding, associate reviews, labor management, mentoring, succession planning, and coaching for accountability.
NewFT Customer Experience Coordinator MarshallsFT Customer Experience CoordinatorLone Tree, CO$17.75–$18.25 / hourKey Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates.
NewPrimary Care Physician Oak Street HealthPrimary Care PhysicianDenver, CO$174,070–$374,920 / yearThe purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers. Our Primary Care Physicians operate at a single medical center supported by large care teams so our providers can focus on delivering a better quality of care, rather than a volume of services.
Healthcare Project Manager Michael Page USAHealthcare Project ManagerDenver, CO$120,000–$150,000 / yearFull timeKnown for our preconstruction expertise, strong project management, and deep-rooted commitment to sustainability, we operate with a strong sense of purpose and a focus on creating meaningful value for both our clients and the communities we serve. This role requires a detail-oriented leader with strong communication skills, a deep understanding of healthcare compliance requirements, and a proven ability to manage fast-paced, technically complex projects in both active and new healthcare environments.
Regional Environmental Manager Lennar HomesRegional Environmental ManagerEnglewood, CO$77,975–$113,888 / yearFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Interact and build working relationships with regulatory agencies including local authorities, municipalities, state and federal environmental protection agencies, local air quality management districts, and, where needed, state and regional water quality control boards.
NewLawn Care District Trainer SavATreeLawn Care District TrainerDenver, COFull timeThe trainer works with team members at various skill levels from new hire basics to experienced specialty knowledge areas as a role model promoting a positive work environment. The focus of the Lawn Care District Trainer is to mentor Lawn Care specialists to advance the level of Safety, Quality, and Productivity resulting in consistent excellent customer satisfaction and team member engagement.
Customer Care Manager - State Farm Agent Team Member Bill Knight - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberDenver, COThe Bill Knight State Farm Agency is seeking a Customer Care Manager who is calm under pressure, deeply service-oriented, and passionate about helping people when they need it most. This is an in-office role for someone who takes pride in providing outstanding customer support while building trusted, long-term relationships within the community.
NewSr Construction Field Assistant Lennar HomesSr Construction Field AssistantAurora, COFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
Customer Care Manager II PulteGroup IncCustomer Care Manager IIDenver, CO$32.98–$41.25 / hourHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Senior Manager, Analytics (Customer Care) AngiSenior Manager, Analytics (Customer Care)Denver, ColoradoRemoteRun a weekly Care Analytics prioritization process: maintain the backlog across multiple stakeholder groups (Care leadership, Pro product, Finance), arbitrate competing priorities, and communicate trade-offs clearly. Proven track record stewarding executive-facing reporting cadences—ideally weekly business reviews—with a strong ability to translate metric movements into business narratives.
Customer Experience Manager - Personal Care & Beauty Products Elevation LabsCustomer Experience Manager - Personal Care & Beauty ProductsDenver, COFull timeThe Customer Experience Manager serves as the day-to-day point of contact for assigned customers, ensuring seamless and responsive experience in sales, service, and operations. • Acts as the point of contact for the assigned customers and as a liaison with all internal departments in delivering phenomenal customer experience to the customer from receipt of order through Delivery on -Time and In-Full.
Customer Service Manager - Bell Flatirons Bell Partners IncCustomer Service Manager - Bell FlatironsSuperior, CO$22–$26 / hourAs a Community Center Manager with Bell, you will lead and direct community center operations and motivate community staff members to provide service to residents and maintain a high level of resident satisfaction. Assist maintenance staff in maintaining swimming pool and hot tub equipment by following all safety/OSHA requirements and performing minor repairs.
System Customer Service Manager Frontier Airlines, IncSystem Customer Service ManagerDenver, CO$58,394–$77,508 / yearPart timePerform daily administrative functions which have a direct impact on the revenue generation of the airline, including; maintaining proper authorization levels, seat map assignments, supervise the needs of special need passengers and VIPs across the system, communicating with station personnel and leadership as necessary. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way.
Care Manager Assistant - LPN Case Management - Licensed Practical Nurse (LPN) Life Care Centers of America IncCare Manager Assistant - LPN Case Management - Licensed Practical Nurse (LPN)Westminster, COPromotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of and interpersonal contact with patients. Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
Care Manager (Registered Nurse/RN) Case Management Skilled Rehab Life Care Centers of America IncCare Manager (Registered Nurse/RN) Case Management Skilled RehabWestminster, COPromotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of patients. Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
Care Manager (Registered Nurse/RN) Life Care Centers of America IncCare Manager (Registered Nurse/RN)Littleton, COPromotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of patients. Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
System Customer Service Manager Frontier Airlines Holdings, Inc.System Customer Service ManagerDenver, CO$58,394–$77,508 / yearli>Perform daily administrative functions which have a direct impact on the revenue generation of the airline, including; maintaining proper authorization levels, seat map assignments, supervise the needs of special need passengers and VIPs across the system, communicating with station personnel and leadership as necessary. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need - saving them money along the way.
Customer Success Manager Technical, Public Sector Appian CorpCustomer Success Manager Technical, Public SectorDenver, CO$125,000–$225,000 / yearGrowth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. As a Customer Success Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical, project, adoption, engagement.
Care Manager Assistant - LPN Life Care Centers of America IncCare Manager Assistant - LPNParker, COPromotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of and interpersonal contact with patients. Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
Manager, Customer Success Engineering DigitalOcean LLCManager, Customer Success EngineeringDenver, CORemote$125,000–$153,000 / yearThe ideal candidate brings a deep understanding of cloud and AI/ML ecosystems, including machine learning operations (MLOps), and enterprise support, combined with a passion for innovation and automation, and a proven ability to lead teams in delivering "white-glove" experiences for strategic customers. What You'll Add to DigitalOcean: Experience: 5+ years of experience in Technical Support, Customer Success, or Technical Account Management within B2B SaaS, Cloud, or AI/ML environments ideally including experience supporting AI-native, high-growth companies with 24x7 production dependencies on GPU infrastructure.
Sr. Project Manager, Customer Solutions (Hybrid Opportunity) Quest Diagnostics IncSr. Project Manager, Customer Solutions (Hybrid Opportunity)Denver, CO$115,000–$125,000 / yearStrong understanding of order quality issues that results in write offs in lab diagnostics industry - missing information required to bill like diagnosis codes, insurance info, payer denials, payer policies regarding medical necessity, EMR workflows, Self pay Account receivables, HL7 segments Preferred Skills Quest Diagnostics lab and billing experience preferredPMP (Project Management), and Lean Six Sigma Green/Black Belt preferred. Leadership skills - Strong leadership and accountability facilitation within matrix organizations with interpersonal awareness, empathy, and communication skills to influence stakeholders, navigate team dynamics and resolve conflict constructively without direct authorityCustomer Focus - Committed to delivering excellent service and improving the customer onboarding and support experience.
Manager, Customer Solutions RXO IncManager, Customer SolutionsDenver, CO$70,000–$85,000 / yearPaid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave. Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity.
Product Manager II, Customer Experience & Social Technology Platform EchoStar CorpProduct Manager II, Customer Experience & Social Technology PlatformEnglewood, CO$72,350–$103,400 / yearCore Skills and Competencies (What you'll bring): Exceptional communication skills with a proven ability to translate non-technical business requests into functional platform specifications, and conversely, explain deeply technical architecture to business partners. Additionally, to partner with key business stakeholders - including Voice of Customer, Marketing, CX Operations, Retention, and Product - to design impactful surveys, build intuitive sentiment dashboards, and deliver executive-level insights.
Product Manager II, Customer Experience & Social Technology Platform EchoStarProduct Manager II, Customer Experience & Social Technology PlatformEnglewood, Colorado$72,350–$103,400 / yearFull timeAdditionally, to partner with key business stakeholders - including Voice of Customer, Marketing, CX Operations, Retention, and Product - to design impactful surveys, build intuitive sentiment dashboards, and deliver executive-level insights. This role will oversee and optimize the technology that captures the heartbeat of our customer base— the tool that ingests survey data and organic social media feedback, enables outbound social posting, and powers our social Customer Care operations.
Customer Success Manager, Digital Tools Capital Rx LLCCustomer Success Manager, Digital ToolsDenver, CO$71,200–$112,000 / yearJudi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and. This role sits within the Enterprise Solutions team and works cross-functionally with the Judi Care Product team, implementation partners, and client stakeholders to deliver high-impact product demonstrations, client trainings, documentation, and ongoing subject matter expertise.
Part Time Customer Experience Manager The Michaels Companies IncPart Time Customer Experience ManagerLakewood, CO$16–$22.20 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
NewRetail- Customer Experience Manager FT The Michaels Companies IncRetail- Customer Experience Manager FTDenver, CO$20.25–$24.30 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
NewCustomer Success Manager TrimbleCustomer Success ManagerWestminster, CO$69,000–$95,100 / yearYou will make a tangible impact on global industries using cutting-edge technology, helping local governments and utilities thrive by driving digital transformation and ensuring essential public infrastructure is managed with absolute precision. You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide.
Provider Program Manager - Provider Strat Value Base Care TriWest Healthcare AllianceProvider Program Manager - Provider Strat Value Base CareDenver, CORemoteFull timeAs part of an assigned team, develops effective collaborative relationships with TriWest's inter and intra-departmental stakeholders and other SMEs, C-Suite executives, and other leaders in Operations, Health Care Services, Provider Network, and IT to ensure that TriWest meets contractual requirements and fulfills organizational objectives. The Provider Program Manager ensures that strategic, enterprise-wide programs are well defined, planned, tracked, and communicated in a consistent manner; is responsible for collaborating with C-Suite executives and other stakeholders; and is responsible for deliverables that meet defined requirements and for utilizing project management best practices.
Customer Success Manager GivebutterCustomer Success ManagerDenver, COServe as a strategic partner for nonprofit customers through short term, outcome-focused engagements, helping them achieve fundraising and donor engagement goals through Givebutter (this is a pooled motion, not a fixed book of business). This role also uses AI tools to work efficiently at scale, including using AI to synthesize customer context, draft follow-ups, and identify patterns and risks across accounts while maintaining strong judgment and data hygiene.
Care Manager (Registered Nurse/RN) Life Care Center of LittletonCare Manager (Registered Nurse/RN)Littleton, ColoradoPromotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of patients. Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
Customer Experience Project Manager Airgas IncCustomer Experience Project ManagerDenver, COThis is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. The CX Project Manager will translate CES data into structured improvement initiatives, manage cross-functional workstreams across regional operations and the Business Support Center (BSC), and drive accountability for outcomes in an environment where direct authority is limited and results depend on collaboration and persuasion.
Customer Success Program Manager - Neuromodulation Medtronic PlcCustomer Success Program Manager - NeuromodulationDenver, CORemoteThe following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). This role serves as the primary operational conduit between Field Sales, FTC teams, Hospital IT, customers, and internal stakeholders to ensure cloud-connected products are successfully deployed, integrated into clinical workflows, and translated into measurable commercial impact.
Senior Manager, Customer Experience Fanatics Betting & GamingSenior Manager, Customer ExperienceDenver, ColoradoFanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet.
Manager, Customer Experience Fanatics Betting & GamingManager, Customer ExperienceDenver, ColoradoFanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet.
Manager, Customer Master Trimble IncManager, Customer MasterWestminster, CO$122,500–$168,400 / yearYou will have the unique opportunity to lead a specialized team of engineers and collaborate directly with global stakeholders to solve one of the most critical challenges in a digital-first company: creating a unified, scalable, and trusted Customer 360 view that drives innovation across all business segments. Youll work on projects that truly matter: Our purpose-driven culture means youll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide.
Manager, Customer Support Buyers Edge Platform LLCManager, Customer SupportLittleton, CODeveloped by restaurant owners for restaurant owners, Back Office goes beyond traditional software; it''s backed by industry experts who guide operators to make faster, more informed business decisions surrounding revenue, cost of goods, labor, and compliance. Who we are: Back Office, a Buyers Edge Platform SaaS solution, dismantles siloed restaurant technology systems, offering Accounting & Bookkeeping, Payroll, Food Cost Management, and AP Automation as a unified tech stack.
Enterprise Customer Account Manager UKGEnterprise Customer Account ManagerDenver, COA successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.
NewSr. Customer Success Manager Cato Networks LtdSr. Customer Success ManagerDenver, CO$160,000–$200,000 / yearIt is led by networking and security pioneer Shlomo Kramer (Check Point, Imperva) and early investor (Palo Alto Networks, Exabeam, Trusteer and more). This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform, and is on a fast track to becoming the worldwide market leader - don't miss it!
Manager Trainee - Premium Customers Avis Budget GroupManager Trainee - Premium CustomersDenver, ColoradoAbility to lift up to 50 pounds, continuously sit, stand, bend, reach, walk, kneel, get up and get down from a seated position, enter, exit, climb into, climb down from, and drive a variety of automobiles in all weather conditions. Through our structured, hands-on program, you’ll immerse yourself in operations, mastering the skills to enhance financial profitability, operational efficiency, and improve customer satisfaction while leading the teams.