JobotNewCustomer Success Manager JobotCustomer Success ManagerSan Francisco, CA$120,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
JobotNewAccount Manager – Specialty Pharmacy (Infusion Therapies) JobotAccount Manager – Specialty Pharmacy (Infusion Therapies)San Jose, CA$95,000–$125,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role focuses on building strong provider relationships, generating qualified new patient starts, and serving as a trusted liaison between physicians, clinical stakeholders, and our infusion care teams.
Sunrise Senior LivingNewCare Manager Sunrise Senior LivingCare ManagerSan Mateo, CA$19.95–$24.95 / hourSee Sunrise Senior Living Terms & Conditions at https://c-5885-20221207-www-sunriseseniorliving-com.i.icims.com/terms-and-conditions and Privacy Policy at https://c-5885-20221207-www-sunriseseniorliving-com.i.icims.com/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. The Care Manager/"Designated Care Manager" is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods.
Excellence Services, LLCHouse Manager / Personal Assistant Excellence Services, LLCHouse Manager / Personal AssistantMENLO PARK, CA$150,000–$200,000 / yearFull timeAccomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Duties: * Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Daiichi Sankyo, Inc.Oncology Territory Manager, Breast - San Jose Daiichi Sankyo, Inc.Oncology Territory Manager, Breast - San JoseSan Jose, CA$146,400–$219,600 / yearFull timeApplying knowledge of the healthcare industry, trends, applicable laws and regulations, market conditions, and the market access environment (including but not limited to pharmacy economics, payer reimbursement landscape, and patient flow/influence between academic institutions, hospitals, and community practices). With a legacy of innovation since 1899, a presence in more than 30 countries, and more than 19,000 employees, we are advancing breakthrough therapies in oncology, cardiovascular disease, rare diseases, and immune disorders.
TravelNurseSourceNewTravel Nurse RN - Case Manager - $2,520 to $2,800 per week in San Francisco, CA TravelNurseSourceTravel Nurse RN - Case Manager - $2,520 to $2,800 per week in San Francisco, CASan Francisco, CA$2,520–$2,800Required Skills: Interpersonal Skills – ability to work with diverse personnel (professional and support staff) while maintaining a positive demeanor and professional appearance. Cognitive Demands - capable of managing frequent interactions with the public and customers and meeting deadlines under pressure.
HITT ContractingNewCommercial Construction Project Manager HITT ContractingCommercial Construction Project ManagerSanta Clara, CA$106,480–$145,200 / yearThe PM provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader. Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.
JouléSIOP Planning Manager JouléSIOP Planning ManagerSunnyvale, CA$77–$83 / hourThis role leverages advanced analytics, forecasting models, and cross-functional collaboration to optimize inventory, balance supply and demand, and drive operational and financial performance across the organization. Leverage advanced analytics, forecasting models, and cross-functional collaboration to optimize inventory, balance supply and demand, and drive operational and financial performance.
Swissport International AGSFO Cargo Duty Manager Swissport International AGSFO Cargo Duty ManagerSan Francisco, CA$80,000–$85,000At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe. As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually.
SodexoNewGeneral Manager 4 - Food SodexoGeneral Manager 4 - FoodSAN JOSE, CA$89,250–$115,500Representing The Good Eating Company, this senior leadership role oversees a high-volume café and extensive catering services within a premier, tech-driven account, cultivating critical client partnerships and shaping a highly specialized workplace food program. This position calls for a strategic, hands-on leader who thrives in a fast-paced, high-expectation technology environment and is passionate about elevating the employee dining experience through creativity, rigorous operational excellence, and a deep commitment to outstanding service.
Avis Budget GroupNewManager Trainee - Operational Strength Program Avis Budget GroupManager Trainee - Operational Strength ProgramSan Francisco, CA$68,640–$68,640This immersive program combines structured learning, functional rotations, and real-world immersion—equipping you with the strategic skills, leadership confidence and business acumen to successfully lead operations for a Fortune 500 organization. Our Operational Strength Program (OSP), beginning July 2026, is designed for ambitious, high-potential leaders ready to master our operations and drive their careers.
Rafiki CoalitionNewDevelopment Manager Rafiki CoalitionDevelopment ManagerSan Francisco, CA$65,000–$77,500 / yearOversee systems for timely acknowledgment letters and emails for grants, sponsorships, and major gifts, ensuring messages reflect Rafiki's voice and values, in collaboration with the Development Assistant who manages day-to-day preparation and mailing. The Development Manager is a hands-on project manager, writer, and relationship-builder who keeps proposals, reports, and sponsorship outreach on track, and who makes sure the ED and DD&C are well prepared for high-value fundraising conversations.
HITT ContractingNewCommercial Construction Assistant Project Manager HITT ContractingCommercial Construction Assistant Project ManagerSanta Clara, CA$84,700–$121,000 / yearGather data, interpret it into meaningful information, and relay that information through clear, concise communication strategies; ability to see how pieces and processes fit into and affect the bigger picture/business model. An Assistant Project Manager (APM) obtains, evaluates, coordinates and distributes the information and authorizations necessary to construct projects on time, within budget and to the quality specified.
Kaiser PermanenteNewManager Social Services Case Management Kaiser PermanenteManager Social Services Case ManagementSan Francisco, CACollaborates with medical center departments, community agencies and health plan members on matters related to discharge planning and ensures that services are provided in an integrated fashion. Recommends, develops, and implements new programs enhancing services to specialized patient populations and reducing hospital and office visit utilization.
Careers Integrated Resources IncProduct Manager Careers Integrated Resources IncProduct ManagerFoster City, CA$63.59–$63.59 / hourKnowledge of Salesforce Marketing Cloud, Sitecore Content Management system, & Google analytics would all be beneficial. Must have demonstrated ability to effectively manage multiple projects/priorities.
OnlyExpertsWarranty & Customer Care Manager OnlyExpertsWarranty & Customer Care ManagerRedwood City, CA$110,000–$135,000You will ensure that warranty claims are received, validated, and closed satisfactorily — including, as needed, incorporating root cause analysis and closed-loop learning to ensure that issues our customers experience are addressed at the root cause, fully contained, and prevented from recurring. You will: — Evaluate, select, and implement a warranty case management platform — building the business case for the appropriate tool and owning its implementation and operation.
TrimbleRegional Sales Manager Mid Market - Local Gov TrimbleRegional Sales Manager Mid Market - Local GovSunnyvale, CAFull timeYou will directly influence how public agencies manage assets and deliver essential services, turning complex operational challenges into streamlined, sustainable outcomes for communities nationwide. Join a team where your entrepreneurial drive directly impacts infrastructure and public service efficiency, helping agencies build safer, smarter, and more sustainable communities through cutting-edge technology.
NVIDIA CorpSenior Manager, Customer Care- Global Services NVIDIA CorpSenior Manager, Customer Care- Global ServicesSanta Clara, CAWhat you'll be doing: Deliver worldwide direction and collective accountability for Customer Care operations spanning multiple regions, service channels, and partners, ensuring consistent achievement of performance, quality, and customer experience outcomes. Partner with Human Resources to recruit, onboard, and develop Customer Care leaders and specialists, supporting succession planning, leadership development, and long term talent sustainability.
Logitech International SASr. Manager, Customer Account Management Logitech International SASr. Manager, Customer Account ManagementSan Jose, CA$120,000–$205,000 / yearLogitech also offers Wellness Programs, Health Savings Account Plans, access to Expert Medical Opinions, Identity Theft Protection, Breast Milk Delivery to Nursing Mothers on Business Travel, access to a Group Legal Plan, Donations Matching Programs, Employee Product Discounts, and access to Auto, Home, and Pet Insurance. This leader will drive AI-enabled planning and execution, foster deep customer-centric partnerships, and champion end-to-end supply chain operations to meet the evolving needs of our retail and etail customers.
The Michaels Companies IncCustomer service manager Full time The Michaels Companies IncCustomer service manager Full timeAlameda, CA$19.25–$23.80 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
DoorDash IncSenior Manager, Customer Experience Partner Success DoorDash IncSenior Manager, Customer Experience Partner SuccessSan Francisco, CA$143,400–$210,900 / yearWe value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Act as primary thought partner and influential leader for critical XFN partners (Product, Analytics, eng, Finance), demonstrating strong XFN followership outside of immediate reporting line to accomplish shared goals.
Alex AICustomer Success Manager Alex AICustomer Success ManagerSan Francisco, CaliforniaStrong technical aptitude: you reach for technical solutions first, can navigate integrations, APIs, and light troubleshooting, and translate customer needs into clear, actionable specs for engineering. As Customer Success Manager, you'll: Own customer onboarding for a portfolio of Enterprise and Mid-Market customers, driving a clean handoff from sales and fast initial adoption.
DigitalOcean LLCManager, Customer Success Engineering DigitalOcean LLCManager, Customer Success EngineeringSan Francisco, CARemote$125,000–$153,000 / yearThe ideal candidate brings a deep understanding of cloud and AI/ML ecosystems, including machine learning operations (MLOps), and enterprise support, combined with a passion for innovation and automation, and a proven ability to lead teams in delivering "white-glove" experiences for strategic customers. What You'll Add to DigitalOcean: Experience: 5+ years of experience in Technical Support, Customer Success, or Technical Account Management within B2B SaaS, Cloud, or AI/ML environments ideally including experience supporting AI-native, high-growth companies with 24x7 production dependencies on GPU infrastructure.
DoorDash IncCustomer Success Manager DoorDash IncCustomer Success ManagerSan Francisco, CA$102,000–$150,000 / yearDoorDash Commerce Platform is DoorDash's first restaurant software-as-a-service business unit - offering a suite of products and services across online ordering, branded mobile apps, loyalty solutions, and more that enable merchants to reach customers through their own first-party channels. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
Tesla IncProduct Manager, Customer Support Operations Tesla IncProduct Manager, Customer Support OperationsFremont, CA$112,000–$204,000 / yearYou'll own the platform powering global support teams, partnering with Engineering, Operations, and Data teams to build capabilities that improve agent efficiency and customer outcomes. Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction.
Workato IncSenior Customer Success Manager Workato IncSenior Customer Success ManagerPalo Alto, CA$120,000–$160,000 / yearA leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workatos cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform.
Overjet IncMid-Market Customer Success Manager Overjet IncMid-Market Customer Success ManagerSan Mateo, CAManaging Mid-Market accounts, primarily working with dental office leadership and central office leadership. Hybrid workplace that provides flexibility, vibrant in-person workspaces, and the ability to build strong connections across all of Overjet - regardless of location.
Vital Records ControlCustomer Care Agent Mon-Fri 8am-5pm Vital Records ControlCustomer Care Agent Mon-Fri 8am-5pmNewark, CAData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
SierraNewSecurity GRC Manager: Customer Trust Enablement SierraSecurity GRC Manager: Customer Trust EnablementSan Francisco, CaliforniaExecutive audiences and customer/prospects representing Sierra's security posture in strategic customer engagements and Field CISO activities, leading audits and security meetings with the risk teams at regulated banks and financial institutions, and translating technical security concepts for business stakeholders. This is a role for someone with 10+ years experience and has done this work at depth before: you'll turn Sierra's underlying security and compliance posture into assets that accelerate revenue, run the trust-building relationships with our customers' security teams, and stand up the automation that lets us scale enterprise growth without scaling headcount one questionnaire at a time.
Freeway Insurance Services AmericaNewStore Manager (Sales, Customer Service) Freeway Insurance Services AmericaStore Manager (Sales, Customer Service)San Jose, CA$55,000–$120,000 / yearOur Company: Confie and its family of companies - Freeway, Acceptance, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year! Expand business by proactively building relationships with existing customers to meet the agreed upon production and active customer goals .
Freeway Insurance Services America, LLCNewStore Manager (Sales, Customer Service) Freeway Insurance Services America, LLCStore Manager (Sales, Customer Service)Redwood City, CA$55,000–$120,000 / yearConfie and its family of companies - Freeway, Acceptance, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year! Expand business by proactively building relationships with existing customers to meet the agreed upon production and active customer goals .
HackerRankNewCustomer Account Manager - SMB HackerRankCustomer Account Manager - SMBSanta Clara, CA$100,000–$125,000 / yearCompensationThis sales role is eligible for incentive-based pay, with an annual total potential earnings range of $100,000 to $125,000, including base salary and incentive-based compensation (based on quota attainment). Who you areYou bring 1-3 years of experience in a customer-facing role within a SaaS or technology environment, such as account management, sales development representative, customer success, or sales support.
Lyra Health IncSenior Group Manager, Customer Success Lyra Health IncSenior Group Manager, Customer SuccessCA$134,000–$184,000 / yearCollaborate closely with cross-functional partners across Partnerships, Marketing, Clinical, Product, Analytics, and Workforce Transformation to ensure the voice of the customer is reflected across all business units. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems.
Cloudflare IncNewCustomer Experience Manager Cloudflare IncCustomer Experience ManagerSan Francisco, CAOwn or be an active participant in several customer touch points including: Business Value Justification meetings, Business Reviews, and Renewal Meetings , with a track record of successful planning and execution of Executive Business Reviews. Above all, you will embed AI-driven optimization into your daily workflows-using advanced data analysis to uncover selling opportunities and automating routine tasks to accelerate customer outcomes and maximize operational efficiency.
Assort HealthNewManager, Customer Success Team Assort HealthManager, Customer Success TeamSan Francisco, CaliforniaDrive executive presence and relationship depth — model and coach the team on building relationships that go beyond the day-to-day CSM contact, including leading QBRs and ensuring every account has meaningful coverage across clinical, operational, and executive stakeholders. Our omnichannel agents handle calls, texts, and chats from end to end, integrating with EHR and PMS systems and the real-world preferences of every provider so patients reach the care they need without the wait.
Fanatics IncLead Product Manager, Digital Care Fanatics IncLead Product Manager, Digital CareRedwood City, CA$227,760–$237,760 / yearDefine Product strategy, feature design, and technology approach; Define product strategy and KPIs that reflect progress; Drive progress on end-to-end process/workflow improvement across functions; Identify the root causes of issues and resolve them; Develop and implement self-service features that enable customers to manage their orders; Enhancing the self-service order modification framework and managing the chat and voice bot products; Identify pain points and opportunities in the post-order experience through customer feedback, data analysis, and market research; Collaborate with customer service teams to ensure alignment between automated solutions and human support; Manage multiple stakeholders across the organization; Define and manage the product roadmap, setting of and continuously managing the right expectations with all relevant stakeholders including the senior leadership team; Establish and oversee the requirements definition process to ensure products will achieve desired outcomes of stakeholders and/customers; Proactively identify and resolve strategic issues that may impair the organization's ability to meet its strategic, financial, and technical goals. Must also have experience in the following: 3 years of professional experience driving full technical product lifecycle including integrating customer feedback into product requirements, driving prioritization and pre/post-launch execution; 3 years of professional experience capturing product requirements including stories, charting roadmap and documenting short and long-term customer use cases in product development workflow management tools; 3 years of professional experience utilizing agile development methodologies, including conducting sprint plans to continuously release product updates; 3 years of professional experience analyzing customer telemetry data in analytics tools, including Excel, and deriving actionable insights; 3 years of professional experience performing root cause analysis to develop machine learning algorithms to optimize the platform; 3 years of professional experience creating wireframes, prototypes and mocks using tools, including PowerPoint and Paint; 3 years of professional experience performing stakeholder management.
Brilliant EarthNewCustomer Experience Assistant Manager Brilliant EarthCustomer Experience Assistant ManagerSan Jose, CaliforniaThe Customer Experience Assistant Manager for our San Jose, CA location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants, and Jewelry Consultants responsible for delivering exceptional service to Brilliant Earth customers. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and an opportunity to chat with a few of our Customer Experience senior leaders via video call!
CommureCustomer Success Manager, Scribe CommureCustomer Success Manager, ScribeMountain View, CaliforniaOur platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions.
The Michaels Companies IncCustomer Experience Manager The Michaels Companies IncCustomer Experience ManagerSan Jose, CAPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development.
The Michaels Companies IncPart Time Customer Experience Manager The Michaels Companies IncPart Time Customer Experience ManagerSunnyvale, CA$20.50–$24.50 / hourIn select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager. Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development.
The Michaels Companies IncFT Customer Experience Manager The Michaels Companies IncFT Customer Experience ManagerLivermore, CA$17.75–$23.10 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
OmatochiSenior Care Manager - Sacramento OmatochiSenior Care Manager - SacramentoDublin, CaliforniaThis role is pivotal in mentoring Care Managers, monitoring caseload performance, and fostering strong collaboration across teams and community partners. The Senior Care Manager provides leadership and supervision to a team of Care Managers, each responsible for a portfolio of approximately 50 clients.
ID.me IncPrincipal Tech Lead Manager - Customer Domains Workforce ID.me IncPrincipal Tech Lead Manager - Customer Domains WorkforceMountain View, CA$248,750–$282,000 / yearOwn the Workforce Platform Architecture: Define and evolve the technical architecture for ID.me's Workforce platform, including integrations with HR systems (Workday, ADP, SAP SuccessFactors), payroll providers, government employment databases, and benefits administrators. ID.me is seeking a Tech Lead Manager (TLM) VI to lead the engineering team building solutions for the Workforce domain - including employment verification, employer onboarding, and workforce compliance integrations that help tens of millions of Americans prove their employment status and access benefits they've earned.
Cognizant Technology Solutions CorpCustomer Relationship Manager Cognizant Technology Solutions CorpCustomer Relationship ManagerSanta Clara, CA$150,000–$160,000 / yearRequired Qualifications & Skills · Strong experience of working in Technology sector with over $30 Mn budget · 10+ Years of experience in Customer Management roles · Should have strong experience of working with SaaS companies or SaaS platforms · Graduate/Post Graduate Qualification · Strong track record of managing programs and portfolio · Demonstrated portfolio growth with improved profitability. Understand client feedback and ensure that the feedbacks are incorporated in the engagements by delivery teams · Align with customer strategies: Build strong rapport with the customer stakeholders and understand their strategies and key investment areas.
Color Health IncNewCustomer Success Manager, Mid-Market Color Health IncCustomer Success Manager, Mid-MarketSouth San Francisco, CA$92,000–$125,000 / yearAbout the Role: As a Customer Success Manager, you'll be our customers' most important contact at Color - serving as their trusted advisor and strategic partner, supporting the evolution and successful execution of their cancer benefit strategy, guiding them through onboarding, engagement, and expansion for our cancer program to meet their benefits goals. Our ideal candidate has experience in the health benefits space, is exceptional at building and managing multi-threaded relationships with benefit leaders and senior benefits executives, is comfortable leveraging AI and technology to operate efficiently at scale, and thrives in a fast-paced start-up environment.
UCSF Medical CenterCustomer Relationship Manager, APeX Community Connect UCSF Medical CenterCustomer Relationship Manager, APeX Community ConnectSan Francisco, CAPartners with the implementation teams to ensure a smooth transition back to the post-go-live support team, including familiarity with project decisions, content, issues and outstanding optimization requests, decision tracking, and engaging governance with decision documents and change requests. Partner with UCSF Community Connect leadership to plan, prepare and conduct Community Connect user group focus meetings, which include but are not limited to issue discussion, lessons learned, system development updates, functionality voting, communication and upgrade planning.
Adapt APIEnterprise Customer Success Manager Adapt APIEnterprise Customer Success ManagerSan Francisco, CaliforniaYou can understand complex technical products, troubleshoot data flow issues at a conceptual level, and communicate clearly between technical and non-technical stakeholders. 5+ years in enterprise customer success or account management at a B2B SaaS or fintech company — with real accountability for retention and expansion, not just satisfaction scores.
OverjetMid-Market Customer Success Manager OverjetMid-Market Customer Success ManagerSan Mateo, CaliforniaManaging Mid-Market accounts, primarily working with dental office leadership and central office leadership. Hybrid workplace that provides flexibility, vibrant in-person workspaces, and the ability to build strong connections across all of Overjet - regardless of location.
Color HealthSenior Customer Success Manager, Health Plans Color HealthSenior Customer Success Manager, Health PlansSouth San Francisco, CaliforniaAs a Senior Customer Success Manager, Health Plans, you'll serve as the trusted advisor for Color's health plan clients — owning relationships from pre-contract through renewal at both the partnership and ASO/group account level, while helping define the Customer Success operating model for a segment poised to scale. Serve as a trusted advisor to senior health plan stakeholders, building multi-threaded relationships across clinical operations, network management, quality improvement, and population health teams.
Aeva Technologies IncSenior Customer Program Manager Aeva Technologies IncSenior Customer Program ManagerMountain View, CA$182,000–$245,000 / yearRole Overview: The Senior Customer Program Manager is responsible for facilitating all program deliverables and serves as the day-to-day contact for key accounts, building trust and rapport while identifying and documenting areas of opportunity and highlighting best practices. Within the range, the successful candidate's starting base pay will be determined based on factors including job-related skills, experience, certifications, qualifications, relevant education or training, and market conditions.