Customer Care Manager Jobs in Miami, FL
Lutheran Services Florida
Miami, FL
Provide client centered ongoing intensive case management for especially vulnerable clients with special circumstances (medically or psychologically vulnerable clients, family conflict or crisis, education-related issues). Attend stakeholder meetings and trainings centered on trauma-informed intensive case management, specific vulnerability support, community-based mental health support, economic self-sufficiency and more.
Lutheran Services Florida
Miami, FL
Provide client centered ongoing intensive case management for especially vulnerable clients with special circumstances (medically or psychologically vulnerable clients, family conflict or crisis, education-related issues). Attend stakeholder meetings and trainings centered on trauma-informed intensive case management, specific vulnerability support, community-based mental health support, economic self-sufficiency and more.
Avis Budget Group
$52000
Miami, FL
This immersive program combines structured learning, functional rotations, and real-world immersion—equipping you with the strategic skills, leadership confidence and business acumen to successfully lead operations for a Fortune 500 organization. Our Operational Strength Program (OSP), beginning July 2026, is designed for ambitious, high-potential leaders ready to master our operations and drive their careers.
Jazz Pharmaceuticals
Miami, FL
Educate physicians and other health care professionals about Jazz Pharmaceuticals product(s), providing the most current information about the approved indications for the company’s products within the current disease areas of focus: pediatric and young adult acute lymphoblastic leukemia (ALL) and bone marrow transplant. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan.
Catholic Health Services
Lauderdale Lakes, FL
Ensuring the effective communication between Centralized Intake staff and Care Coordinators, referring physicians, board and care facilities, skilled nursing facilities, patients, families, hospice branch staff, patient care liaisons, other referral sources, and the organization. Summary & ObjectiveThe Clinical Intake Case Manager will be responsible for front line clinical assessment with the purpose of increasing census by helping determine eligibility of patients and facilitating their placement in the appropriate level of care.
Lundbeck
$110000 - $126000
Hialeah, FL
We are seeking a dynamic and results-driven sales professional with a proven track record of success who is looking to grow with LundbeckOur ideal candidate will have the ability to be a specialty product expert with an understanding of requisite market complexities in order to be successful promoting our products to stakeholders in the primary care and neurology settings. Business Planning & Account Leadership - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance.
Avis Budget Group
Miami, FL
Develops, implements and communicates operating plans to maximize fleet utilization to business and company guidelines, directing and controlling the maintenance, repair and/or reconditioning of fleet vehicles, all activities relating to in-fleeting new and/or used vehicles into the rental fleet and de-fleeting vehicles to sale, auction and/or other alternative channels . The Supply Chain Manager is responsible for the overall performance of the fleet services function with respect to the servicing, vehicle damage repair and in-fleeting/de-fleeting of rental vehicles to maximize fleet utilization and profitability for the City/District.
TTEC
$80000 - $90000
Miami, FL
Mentor managers to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.
TTEC
$70000 - $90000
Miami, FL
Mentor managers to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.
A-Line Staffing Solutions
$34.13
Miami, FL
This role involves assessing, planning, implementing, and monitoring care plans to support member health outcomes through both telephonic and face-to-face interactions. We are seeking a bilingual (English/Spanish) Healthcare Consultant I to support case management activities for members in Miami-Dade County.
Intermountain Health
Fort Lauderdale, FL
33.38 - $79.73 We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. As a Registered Nurse you know that every day is different, which is why you need to know how to: Assess, recognize and address patients psychological and physical needs .
ChenMed
Plantation, FL
Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Regulates and monitors aspects of transportation, including: Driver’s lists/patients, medication deliveries, grocery deliveries, driver’s behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
Global Payments
$40000 - $100000
Miami, FL
During the training period, your District Manager will accompany you on your initial appointments to train you on our short-cycle sales process using our CRM platforms Atlas and Salesforce, used for lead generation, sales presentations, on the spot client financial analysis and paperless contract processing. Activities include explaining our value proposition and demonstrating our cloud based Point of Sale solution, upselling current clients on other Global Payments products and services, and maintaining regular communication with the Point of Sale District Manager.
Memorial Healthcare System
Hollywood, FL
Assists the Case Management staff in resolving patient care issues for referred cases, provides physician education, and assists the hospital and medical staff in developing and promoting resource management goals and objectives. This includes, but not limited to: Makes decisions on referred individual patient cases regarding pre-admission authorization, medical necessity and services/setting, appropriateness of admission, and continuation stay.
Renuity
$18
Fort Lauderdale, FL
As one of the fastest-growing providers in the country, we operate under the Renuity brand and through a network of trusted regional companies—including Mad City Windows & Baths, Statewide Remodeling, Rite Window, and Closet America. We’ve already helped hundreds of thousands of customers upgrade their homes with quality products and expert installation—at competitive prices.
United Site Services
$54600 - $79200
DAVIE, FL
About USS: United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Salary Range: $54,600.00 – $79,200.00 / year Pay Transparency Statement: At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US.
Amerant Bank
Coral Gables, FL
This rotational internship is full of opportunities to participate collaboratively in various projects and additional assignments that directly contribute to the success of the unit you assist. As we continually evolve and move forward to keep pace with the needs of our customers within each market, we draw upon the talent of our team members to identify new solutions and innovative ideas.
Nysonian
Miami, FL
The Customer Care Operations Manager (D2C Contact Center) leads Nysonian's in-house D2C customer care organization, combining strategic leadership with hands-on operational execution. This role owns daily operations, workforce planning, KPI performance, and continuous process improvement, ensuring world-class service across phone, chat, email, and SMS.
American Airlines
Miami, FL
Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.
Ideagen
Fort Lauderdale, Florida
Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. Responsibilities: You’ll be the named partner for a portfolio of major enterprise accounts (typically $200k+ ARR), acting as their guide through everything from onboarding to renewal and long‑term value realisation.
Modern AI
$80000 - $140000
Miami, FL
You will run demos, support customers, nurture pipeline opportunities, build customer-facing materials, and act as a direct extension of sales, product, and leadership. Since launching in March 2025, we have tracked billions of dollars in revenue across hundreds of brands, including celebrity-led brands and some of the biggest names in modern e-commerce.
American Airlines
Miami, FL
Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. + Responsible for planning, leading and coordinating all phases of Customer Operations at the Airport in collaboration with other department leaders such as Customer Care, Facilities, and Hub Control Center, as well as AA’s local business partners.
Sunrise Senior Living
Coral Gables, FL
The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. + Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.
Sunrise Senior Living
Coral Gables, FL
Responsibilities include but are not limited to participating in the evaluation of and service planning for residents, leading the care manager team in the provision of high quality, safe care to residents, collaborating with the Resident Care Director (RCD) when residents require care that is clinical in nature, and creating staffing and scheduling plans for the care manager team. + Schedules and leads the move-in meeting with the new resident and family to discuss the resident care needs and preferences and the proposed Service Plan; coordinates with the Resident Care Director (RCD) when there are clinical care and training needs.
Oakmonte Village of Davie
Cooper City, FL
Maintains and cleans the Medication Room, med charts, treatment carts for neatness cleanliness, availability of medications and expired medications. Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators.
Fresco y Mas
Miami, Florida
Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts, Department Specific Required Equipment: baler/compactor, barista equipment and mixers, floral equipment including helium tank, cutting implements, heat shrink dryer general hardware tools such as a ladder, pliers, wire cutters, general kitchen tools such as utensils, thermometer, Ice machine, shovel, powered cutting equipment, such as a slicers, saws, grinders, produce equipment including watering machine, pineapple corer, various knives, various ovens, stoves, rotisserie, fryers, steamers, proofer, wrapping equipment, Automatic meat wrapper, box cutter, lobster tanks Personal Protective Equipment: Goggles, Gloves, Cutting Gloves, Fryer Gloves, Oven Gloves, Back Brace Pulling Requirement: 250 lbs. Demonstrates and role models exceptional customer service exceeding customer expectations; ensures associates greet, assist, provide efficient service and thank customers in a prompt, courteous, friendly, and business-like manner in order to promote the company image as a service-oriented operation.
Winn-Dixie Retail Stores
CUTLER BAY, FL
Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts, Department Specific Required Equipment: baler/compactor, barista equipment and mixers, floral equipment including helium tank, cutting implements, heat shrink dryer general hardware tools such as a ladder, pliers, wire cutters, general kitchen tools such as utensils, thermometer, Ice machine, shovel, powered cutting equipment, such as a slicers, saws, grinders, produce equipment including watering machine, pineapple corer, various knives, various ovens, stoves, rotisserie, fryers, steamers, proofer, wrapping equipment, Automatic meat wrapper, box cutter, lobster tanks Personal Protective Equipment: Goggles, Gloves, Cutting Gloves, Fryer Gloves, Oven Gloves, Back Brace Pulling Requirement: 250 lbs. Demonstrates and role models exceptional customer service exceeding customer expectations; ensures associates greet, assist, provide efficient service and thank customers in a prompt, courteous, friendly, and business-like manner in order to promote the company image as a service-oriented operation.
CoreSite
Doral, FL
Minimum of 7-10 years of experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including: Chilled Water Systems, Large Centrifugal Chillers, Cooling Towers, Heat Exchangers, Water Treatment Systems, VFD’s and Pumps, HVAC equipment, CRAC/CRAH’s, Humidification Systems, BMS and PLC Controls, Emergency Standby Diesel Generator Systems, Fuel/Oil systems, 480/277 and 208/120 electrical generation and distribution, Static UPS Systems, Double Interlock Pre-Action Systems. Expert understanding of the electrical and mechanical systems used in a data center environment, including, but not limited to the following: electrical distribution and layout, Transformers, PLC’s, Generators, Switchgear, UPS systems, STS’, ATS’ PDU’s, Chilled Water Systems, CRAC/CRAH’s, Pre-Action Sprinkler Systems.
JPMorgan Chase
Miami, FL
Look for ways to cultivate and deepen long-term primary banking, investments and lending relationships, regularly conducting in-person calls with prospects and clients at their places of business and other external locations. You will be responsible for fostering and maintaining client relationships through exceptional service and targeted advice, providing a path for accessing the full breadth of JPMorganChase capabilities addressing the client's full financial picture.
JPMorgan Chase
Miami, FL
Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs. + Acquire, manage, and retain a portfolio of 70 - 90 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000.
JPMorgan Chase
Miami, FL
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. + Demonstrate seasoned judgment to offer comprehensive and customized solutions that best meet client needs; monitors and researches segment trends and outcomes to anticipate client needs and present proactive solutions.
Walgreens
$22.5 - $31
DAVIE, FL
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. + Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience.
Pier Sixty Six
Fort Lauderdale, Florida
The Sales & Marketing Manager is tasked with the following duties, responsibilities, and assignments: In support of the property sales team the role will greet visitors, answer phone calls (to include customer and brand call center reservations as well as general hotel inquiries, intake and process incoming lead information, handle reservation requests, research group billing inquiries, gather data as needed, compile reports, maintain files and prepare correspondence. Responsibilities: The primary purpose of the Assistant Sales and Marketing Manager is to provide a wide range of support that would enable the property sales, marketing and event managers to focus on revenue generating activities.
Office Depot
$15.19 - $23.17
Miami, FL
About The ODP Corporation: The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified.
Office Depot
$15.19 - $23.17
Miami Beach, FL
About The ODP Corporation: The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified.
Essilor Luxottica
Aventura, FL
LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. .
Essilor Luxottica
Aventura, FL
LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. .
Avison Young
Miami, FL
Facilitate and coordinate on-going, open communication with tenants by attending various meetings as required; understand, assess and address tenant operational concerns in order to ensure their needs are being met and the organizations assets are maintained appropriately. Oversee the implementation of ongoing contract programs to constantly assess tenant and occupant needs and to ensure problems are being solved promptly to the mutual benefit of the tenant, client, and the properties in accordance with contract scope and Service Level Agreements (SLA’s).
AnswerHero
Miami, FL
AnswerHero is not just a call center; we are a dedicated provider of live answering and virtual receptionist services tailored to small and medium-sized businesses across diverse industries. From medical practices to law firms, real estate agencies, service providers, and beyond, we've helped countless businesses streamline their operations with professionalism and reliability.
Contax360 BPO Solutions
plantation, FL
We are expanding rapidly and seek an experienced Senior Operations Manager to oversee and optimize operations across our locations in Jamaica, the United States, and South Africa. Oversee the continuous improvement of customer care processes, focusing on quality management, workforce planning, and service delivery excellence.
Astanza Laser
Miami, FL
We help clients meet real patient goals: removing unwanted tattoos; achieving long-term hair reduction; correcting benign pigmentation; treating vascular concerns; resurfacing skin and acne scars; smoothing cellulite; slowing visible aging; tightening lax skin; and supporting post–weight loss recovery. Astanza is a certified Great Place to Work, named Inc. 2023 Best in Business Services and Correctional Re-Entry Services, ranks #33 on Fortune's 2023 Best Workplaces in Health Care and #47 on Fortune's 2024 Best Places to Work in TexasTM.
Healthcare Services Group, Inc.
MIAMI, Florida
Overview: Join Healthcare Services Group (HCSG) as an Environmental Services Manager in Training, where you will learn to manage your own account and oversee housekeeping, laundry, and floor care operations at a long-term care facility. If you're looking for an opportunity to grow your career in environmental services management and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
Davidson Hospitality Group
Hollywood, Florida
A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Davidson Hospitality Group
Hollywood, Florida
A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Jones Lang LaSalle Incorporated
Hollywood, FL
The Assistant Maintenance Manager leverages leadership skills and technical knowledge to lead a team of maintenance mechanics, working in conjunction with robotics, and controls systems technicians, in a fast-paced atmosphere while ensuring a safe working environment for all. Working conditions may include working at elevated heights, small spaces, dust, fumes/odors, hot/cold temperatures, inside/outside noise, vibration, standing on concrete for long hours and wet or uneven surfaces.
Sephora
$64400 - $74908
Miami, FL
Collaborate with the Store Manager to ensure smooth daily operations, delivering exceptional client experiences while driving sales and profitability in a fast-paced environment. . This role requires the ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand and walk the sales floor for the entire shift, and work in a fragrance-filled environment.
Sephora
$61400 - $71488
Miami, FL
Collaborate with the Store Manager to ensure smooth daily operations, delivering exceptional client experiences while driving sales and profitability in a fast-paced environment. . This role requires the ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand and walk the sales floor for the entire shift, and work in a fragrance-filled environment.
Sephora
$61400 - $71488
Miami Beach, FL
Collaborate with the Store Manager to ensure smooth daily operations, delivering exceptional client experiences while driving sales and profitability in a fast-paced environment. . This role requires the ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand and walk the sales floor for the entire shift, and work in a fragrance-filled environment.
Pier Sixty Six
Fort Lauderdale, Florida
Plan and/or attend and/or participate in meetings with hotel team members and guests, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Menu Tastings and Site Visits. The lush 32-acre waterfront enclave is home to the extraordinary luxury resort hosting 325 guest rooms, suites and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options and a waterfront promenade with retail and dining.
The Sunny
Sunny Isles Beach, FL
The General Manager will lead and develop the service team, work closely with culinary leadership to ensure seamless dining room and kitchen operations, and foster a culture of professionalism, accountability, and genuine hospitality. The 340-room property blends thoughtful design with a strong food and beverage program, multiple dining concepts, and a series of lively social spaces designed for both guests and the local community.