2,519 Results for

Customer Care Manager Jobs in Michigan

Jobs

Grand Rapids, MI

This role is responsible for driving execution excellence across our new residential construction programs while serving as a key partner to builders, contractors, and internal sales teams. Our team takes pride in professionalism, craftsmanship, and customer care – helping homeowners, builders, architects, and contractors bring their projects to life.

6 days ago

Ann Arbor, MI

$95,000–$125,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role focuses on building strong provider relationships, generating qualified new patient starts, and serving as a trusted liaison between physicians, clinical stakeholders, and our infusion care teams.

1 day ago

Traverse City, MI

$80,000–$110,000 / hour

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Precision is widely known as the leading comfort specialist committed to honesty, integrity, and delivering exceptional care from the customer’s point of view, including emergency services 24/7 - 365.

3 days ago

Grand Rapids, MI

$90,000–$120,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.

3 days ago

Dearborn, MI

The Marketing and Vehicle Ordering Processing Center (VOPC) program is a division of the Marketing and Communications Center (MCC), which is the primary contact center for North America Ford and Lincoln Mercury dealers on Contest and Incentive Programs. In addition, The Vehicle Order Processing Center (VOPC) provides support to all North American Ford and Lincoln dealers on all of their retail vehicle ordering, scheduling and shipping needs.

1 day ago

Dearborn, MI

At Percepta, we:

1 day ago

Dearborn, MI

p style="margin:0in 0in 7.5pt 0.25in;text-indent:-0.25in">· Maneuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including:

· Utilizing available resources to accurately respond to customer inquiries through appropriate channels.

· Achieve ‘world-class’ service with each member where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.

1 day ago

WEST BRANCH, MI

$48,875–$63,250

These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions.

7 days ago

South Monroe, MI

$116,350–$210,325

April 1, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

16 days ago

Dearborn, MI

Ability to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including: Accurately respond to customer inquiries. As a Pro Sales Customer Care Representative in Dearborn, MI, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

27 days ago

PONTIAC, MI

$58,735–$76,010

What You'll Do:

create and deliver innovative and enriching café experiences, family and staff daily;
deliver high quality food service;
mentor, develop, and retain frontline staff;
develop and maintain client and customer relationships;
directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources;
manages cash handling protocols & control procedures according to Sodexo policies; What We Offer:
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. What You Bring:
- a background in food service or culinary management;
- proven ability to mentor, train, and coach frontline employees;
- ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; Who We Are:
  At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.

3 days ago

Detroit, MI

$66,800–$87,000

b>Location400 Renaissance Ctr, Detroit, Michigan, United States, 48243VIEW ON MAP.

• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

1 day ago

Marshall, MI

$115,500–$218,100 / year

In this strategic and hands-on role, you will oversee end-to-end supply chain operations, driving plant launch readiness, establishing the MP&L team, and designing efficient material flow, logistics, and system processes from the ground up.

Plant Launch & Organization Setup: Lead MP&L launch activities for the Battery Pack plant, including establishing the local MP&L organizational structure, processes, and team.

3 days ago

Quincy, MI

$82,000–$120,000

Reporting to the Plant Manager, you will develop and implement plant technical strategies focused on engineering projects and systems, guide vertical startup processes that support low‑loss production systems, and provide solutions to technical challenges that enhance production performance. Maintain the plant capital project list and partner with the Platform Engineering Director to secure resources such as Engineering Project Managers, Subject Matter Experts, and Start‑Up Managers.

2 days ago

Grayling, MI

$98,800–$148,200

The Operations Manager will spend time in both an office setting and operational setting which may include hot, cold, wet, dry, dusty, and humid conditions in a wood products OSB manufacturing environment.

Benefits: When you join our team, you and your dependents will be offered coverage under our comprehensive employee benefits plan, which includes medical, dental, vision, short and long-term disability, and life insurance.

3 days ago

Detroit, MI

$174,070–$374,920 / year

The purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers. Our Primary Care Physicians operate at a single medical center supported by large care teams so our providers can focus on delivering a better quality of care, rather than a volume of services.

9 days ago

Traverse City, MI

$117,000–$170,000 / year

HIRING QUALIFICATIONS / COMPETENCIES Leadership Conflict Management Customer Focus Developing Direct Reports Directing Others Building Effective Teams Functional Hiring and Staffing Communication Skills Managing and Measuring work Peer Relationships Drive for Results CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Associate Veterinarian Responsibilities (70-80% of time): Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits.

2 days ago

Traverse City, MI

$117,000–$170,000 / year

2 days ago

Traverse City, MI

$117,000–$170,000 / year

2 days ago

Traverse City, MI

$117,000–$170,000 / year

1 day ago

Traverse City, MI

$117,000–$170,000 / year

2 days ago

Grawn, MI

$117,000–$170,000 / year

2 days ago

Detroit, MI

$44.14–$44.14 / hour

Minimum of 3 years of clinical practice experience in hospital, home health, ambulatory care, or related healthcare settings required . • Evaluate member benefit plans and coordinate appropriate internal and external healthcare resources and services .

29 days ago

southfield, MI

Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.

30+ days ago

Alma, MI

30+ days ago

$98,614–$167,644 / year

p>Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

This role involves direct interaction and coordination across local energy efficiency program implementation teams, the customer care services organization, subcontractors, and client representatives to ensure program goals and client expectations are met or exceeded.

16 days ago

Michigan

We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

17 days ago

Remote

$89,300–$171,600 / year

Who You Are Bachelor's degree or 8 years of equivalent experience required and 4+ years retirement industry experience Must become an associated person of Principal Securities, Inc Qualified Plan knowledge and unbundled experience strongly preferred (Defined Benefit, Defined Contribution) Excellent demonstrated leadership, negotiation, presentation, organizational, and problem-solving skills required, as well as outstanding interpersonal, analytical, and oral and written communication skills Must be assertive and entrepreneurial Travel required - 25 - 50% (including day and overnight stays combined, and dependent on the territory) Licensing will be required based on state/federal laws and/or company policy in accordance with current licensing policy. Nonimmigrant Workers and Green Card for Employment-Based Immigrants Investment Code of Ethics For Principal Asset Management positions, you'll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household.

20 days ago

Commerce, Michigan

li>Accountability for area operations and financial results by overseeing the execution of corporate plans to ensure all services and products are effectively managed in order to maximize sales and productivity ultimately owning budget line items in the P&L. Direct Leads and Team Leaders, while ultimately being accountable for area operations and financials (shrink, productivity, safety, scheduling & forecasting staffing needs, and team member and customer conflict resolution).

30+ days ago

Grand Rapids, Michigan

The Customer Service Department Manager will direct Leads and Team Leaders, while ultimately being accountable for area operations and financials (shrink, productivity, safety, scheduling & forecasting staffing needs, and team member and customer conflict resolution). Meijer is looking for a dynamic Customer Service Department Manager to lead, inspire, and drive operational excellence join Meijer within our East and West Grand Rapids store locations!—while helping shape the next generation of leaders.

10 days ago

Washington Twp, Michigan

Identifies talent and engages in career discussions to support overall store staffing and ensure a diversified talent pipeline strategy for team member as well as leadership roles.

30+ days ago

Richland, MI

The Ambulatory Care Manager serves in an expanded health care role to collaborate with the ambulatory care management team, primary care practice leadership, consulted specialists, managed care, other members of the health care team, and patients/families to ensure the delivery of quality, efficient, and cost-effective health care services. Works with ambulatory care management, managed care, and practice leadership to continuously evaluate process, identify problems, and propose/develop process improvement strategies to enhance care management and ensure care management program & payor metrics are met.

30+ days ago

Royal Oak, MI

The ideal candidate will have 6-10 years of experience in customer success, a strong healthcare background, and the ability to travel for quarterly meetings across the U.S. If you are tech-savvy, data-driven, and passionate about enhancing customer experiences, we encourage you to apply. Your responsibilities will include developing strategies for account acquisition and growth, troubleshooting customer issues, and tracking key performance metrics to drive continuous improvement.

30+ days ago

Commerce Township, MI

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

Kalamazoo, MI

Part time

This member advocate role blends purpose-driven service with professional expertise, offering the chance to build meaningful relationships while helping clergy members access the resources they need to flourish. About the Role: As a Care Manager, you will serve as a trusted guide and advocate for the clergy of the Catholic Diocese of Kalamazoo, helping them navigate the complexities of healthcare while supporting their overall well-being.

30+ days ago

Traverse City, MI

The Patient Care Manager facilitates progression-of-care; and monitors the patient''s progress to ensure that the plan of care and services provided are patient focused, high quality, evidence based, appropriate to patient needs, efficient, and cost effective. Ability to identify appropriate community resources on assigned caseload and to work collaboratively with patients, families, and multidisciplinary team and community agencies to achieve desired patient outcomes.

30+ days ago

Traverse City, MI

30+ days ago

Novi, MI

Hexagon's Manufacturing Intelligence business area delivers solutions that leverage data from design and engineering through production and metrology to help manufacturers make smarter, data-driven decisions and improve performance across the product lifecycle.

The selected candidate will be responsible for leading complex industrial projects, ensuring compliance with scope, schedule, cost, and quality, and acting as a key point of contact for both customers and internal teams.

8 days ago

St Louis

This role's responsibilities include conducting thorough assessments of clients' social, emotional, and environmental circumstances, developing personalized care plans, and coordinating access to necessary services and resources.

Required Education: Master's in Social Work, or has satisfactorily completed all requirements for the MSW but awaiting conferment by the educational facility, for all Social Worker’s hired after 12/25/2011.

30+ days ago

p>KNOWLEDGE, SKILLS, AND ABILITIES:

Must demonstrate excellent interpersonal skills and team-building skills;
Must have excellent decision-making skills, and attention to detail is imperative;
Professional written, verbal and listening communication skills;
Excellent computer skills including expert knowledge of Microsoft Office suite including Excel and Outlook;
Database management proficiency required; data entry skills required;
High functioning stress management, time management, and critical thinking skills are necessary for success in this role;
Federally Qualified Health Center experience preferred, but not required.
GENERAL DESCRIPTION: The Connection 2 Care (C2C) Program Manager oversees the outreach, counseling, navigational, and case management services to recently released prisoners including those affected by chronic diseases, substance use (SU) and/or mental health issues who present at or are referred to the Connection 2 Care Program (C2C) at MyCare Health Center.

8 days ago

Battle Creek, MI

Current RN license in good standing in the state of Michigan BLS certification required Must be able to operate and perform basic computer programs associated with record keeping in the department Ability to read, interpret, and analyze data from various computer systems and equipment associated with the delivery patient care on the floors Must be able to work as a team member and be able to communicate effectively with visitors, physicians, hospital personnel, and administrative staff with tact in order to handle sensitive matters. Lead a dedicated team in our 20-bed Critical Care Unit caring for patients with complex, high-acuity conditions including cardiogenic shock, heart failure, respiratory failure, neurological conditions, sepsis, and liver/renal failure.

30+ days ago

Sandusky, Michigan

Makes direct/indirect contacts in accordance with the person-centered plan with the assigned individuals, develops short- and long-term goals related to the needs presented and is responsible for assuring the implementation, coordination, and monitoring of the person-centered plan of service in residential, employment, school, and other settings.

This position is responsible for all functions of case management including advocacy, coordination assessment, linking, and monitoring of services for an assigned caseload of individuals with a primary diagnosis of developmental disability or mental illness.

30 days ago

Sandusky, Michigan

21 days ago

Iron River, MI

The Registered Nurse, Case Manager is a professional who assumes the responsibility and accountability for the provision of assessment, planning, implementation, coordination, monitoring and evaluation of nursing care options and services provided to Home Health & Hospice patients of all ages and their families to meet the patients' health needs through communication and available resources across the health care continuum in all settings. Current BLS certification or obtained within 90 days of hire - All clinical personnel in identified job codes are required to maintain Basic Life Support (BLS) training through independent study, manikin and knowledge testing.

30+ days ago

Port Huron, MI

Provides professional discharge planning services through assessments, and coordination of post hospital care needs to patients and their families; providing them with resources and choices to effectively link them to the needed level of emotional, medical and spiritual care.

Works collaboratively with the RN Care Manager, other disciplines, and internal and external members of the healthcare team to ensure a safe, appropriate, and timely transition to the next level of care, taking into consideration the patients available resources.

30+ days ago

Dearborn, MI

$115,500–$218,100 / year

You will leverage your business expertise to connect with end users to understand their needs; define solutions and deployment; identify setbacks and roadblocks within initiatives and generate solutions for resolving them quickly.

Create new Omnichannel experiences with defining experiences and supporting deployment of Chatbots, Co-Browse, Screen Share, and Artificial Intelligence applications.

7 days ago

Brighton, MI

30+ days ago

Canton, MI

30+ days ago

Roseville, MI

30+ days ago

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Customer Care Manager Jobs in Michigan

Construction Services Manager Pella Windows and Doors by Horne

Account Manager – Specialty Pharmacy (Infusion Therapies) Jobot

Project Manager Jobot

Tax Manager Jobot

Customer Care Representative I Marketing TTEC

Customer Care Representative TTEC

French Bilingual Customer Care Representative (Hybrid in Dearborn) TTEC

Environmental Services / Custodial Manager 1 Sodexo

Manager of Transmission Line Engineering Leidos

Pro Sales Customer Care Representative TTEC

Healthcare Retail Manager 2 Sodexo

Engineering Manager Marriott International, Inc

Team Manager, MP&L, BlueOval Battery Park Michigan Ford Motor Company

Plant Engineering Manager CONAGRA

Operations Manager Weyerhaeuser

Primary Care Physician Oak Street Health

Senior Veterinarian Banfield Pet Hospitals

Veterinary Leadership Banfield Pet Hospitals

Lead Veterinarian Banfield Pet Hospitals

Chief of Staff Veterinarian Banfield Pet Hospitals

Veterinarian - Area Chief of Staff Banfield Pet Hospitals

Veterinarian - Chief of Staff Banfield Pet Hospitals

Nurse Case Manager II in Wayne and Macomb Counties, MI {170395} A-Line Staffing Solutions LLC

Customer Care Manager - State Farm Agent Team Member george almaliky - State Farm Agent

Customer Care Manager - State Farm Agent Team Member Katie Tobias - State Farm Agent

Program Manager, Customer Care Services ICF International Inc

Program Manager, Customer Care Services ICF

Relationship Manager - TPA Customer Care (Retirement Solutions) - Michigan Principal Financial Group Inc

Customer Service Dept Mgr - Commerce MI Meijer

Customer Service Department Manager Meijer

Customer Svc Dept Manager - North Detroit Market Meijer

Ambulatory Care Manager (Registered Nurse) - Full time, 40 hours per week - Bronson Primary Care Partners - Richland, MI Bronson Battle Creek Hospital

Account Manager - Customer Success SCIOMETRIX INC

Customer Service Manager The Michaels Companies Inc

Care Manager Meta Care Inc

RN/Social Work Patient Care Manager - Full Time Day Shift (32HRs/Week) - Traverse City, MI Munson Healthcare

RN/Social Work Patient Care Manager - Full Time Day Shift (36HRs/Week) - Traverse City, MI Munson Healthcare

Junior Project Manager, Customer Support Hexagon AB

Social Work Care Manager II-IPCM (Exempt) MHM Support Services

Connection 2 Care (C2C) Program Manager MyCare Health Center

Bronson Battle Creek Critical Care Unit (MICU) Nurse Manager Full-Time Bronson Battle Creek Hospital

Care Manager (Union) 26-39 Sanilac Brand

Care Manager (Union) 26-42 Sanilac Brand

REGISTERED NURSE - CASE MANAGER - HOME CARE Aspirus Inc

Social Work Care Manager McLaren Health Care Corp

Global Customer Relationship Center, Digital Experience Manager Ford Motor Co

Part-time Customer Experience Manager The Michaels Companies Inc

PT Customer Experience Manager The Michaels Companies Inc

Customer Experience Manager The Michaels Companies Inc

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