2,139 Results for

Customer Care Manager Jobs in Maryland

Jobs

New!

Parkville, MD2 days ago

$105,000–$115,000 Per Year

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Coordinate and oversee direct and indirect patient services for Home Health (certified) and Home Support (private duty) agencies, ensuring patient care is coordinated and managed appropriately. Oak Crest helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us.

New!

Parkville, MD2 days ago

$95,000–$108,000 Per Year

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Location: Oak Crest Village by Erickson Senior Living

Join our team as the RN Delegating Nurse (also known as RN Wellness Manager at Erickson Senior Living) oversees the care performance of the teams within our 25-residnet Assisted Living and 40-resident Memory Care neighborhoods and is committed to providing clinical care at the highest practicable level using the Erickson Person-Center Approach model of care.

Tracks and trends/analyze clinical quality areas within Assisted Living and Memory Care including wound care, infection control, falls risk reduction, pain management, weight loss, and dehydration and develops corrective action plans, implements plan and evaluates results of plan identified areas of concerns.

New!

Baltimore, MDToday

Other: • Collaborates closely with, providing oversight as needed to, the Clinical Manager/Charge RN acting as nurse manager, the Medical Director, and the physicians regarding the direct patient care responsibilities within the facility to ensure the provision of outstanding quality of patient care, as defined by the FMS quality goals, and compliance with the pertinent company policies and procedures. • Demonstrated leadership competencies and management skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management and decision making.

New!

Baltimore, MD3 days ago

$27.90–$41.85 Per Hour

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Incorporates social, cultural/ethnic, emotional and spiritual aspects of the patient and family into the discharge/psychosocial assessment and the plan of care; demonstrates competency in knowledge base of community resources to address identified needs.

Baltimore, MD30+ days ago

$146,400–$219,600 Per Year
Full-time

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Applying knowledge of the healthcare industry, trends, applicable laws and regulations, market conditions, and the market access environment (including but not limited to pharmacy economics, payer reimbursement landscape, and patient flow/influence between academic institutions, hospitals, and community practices).

New!

Baltimore, MD3 days ago

$1,594.60–$1,782.20

Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.

New!

Baltimore, MD1 day ago

$1,796.20–$2,007.52

New!

Hanover, MD3 days ago

$2,054–$2,054

Job Title: Utilization Review Nurse Profession: Registered Nurse Specialty: Utilization Management Duration: 8 weeks Shift: Day Hours per Shift: 8:00 AM - 4:30 PM Experience: Minimum 5 years of RN experience, 1 year of current Utilization Review experience preferred License: Active RN License Must-Have: - Proficiency with InterQual criteria software systems - Managed care experience in utilization review Description: The Utilization Review Nurse is responsible for the day-to-day management of health plan members in acute care and/or rehabilitative facilities. The Utilization Nurse proactively initiates discharge planning for members, including the identification of post-discharge needs and coordination of post-discharge referrals/services.

Aberdeen Proving Grounds, MD8 days ago

$180,000–$220,000

The PM PNT provides administrative, business management, programmatic contracting, information technology (IT), program management, engineering, logistics, test and evaluation (T&E), training, operations, security, technology protection, foreign military sales, and acquisition and strategic planning services to the Army director PNT systems. The incumbent is entrusted to lead and synchronize special projects, resolve complex organizational challenges, and drive initiatives that enhance the delivery of Assured Positioning, Navigation, and Timing (APNT) and Navigation Warfare (NAVWAR) capabilities to the Warfighter.

New!

20724, MD5 days ago

The Operations Manager and field leadership team will report directly to this role, with responsibility for executing daily operations, workforce planning, scheduling, and project coordination to meet the demands of complex scaffolding installations. The General Manager will oversee a growing regional team supporting scaffolding construction projects, delivering safe, efficient, and compliant access solutions across a range of job sites.

New!

Baltimore, MD3 days ago

$175,000–$210,000 Per Year
Full-time

Come join our collaborative team of engineers and architects on a variety of challenging projects, including high-performance buildings, industrial and manufacturing facilities, office environments, mission critical/secure spaces, historic preservation, and higher education. Lead multidiscipline A/E teams through concept studies, final design, and construction phase services for clients across a broad range of markets, including DoD, Federal/Local Government and Industrial.

New!

Catonsville, MD6 days ago

$90,000–$130,000

p style="margin:0in">Connect with us on Facebook and X. Responsibilities:

The MEC Project Managerwill be responsible for overseeing the installation of products, equipment, or systems for clients, ensuring that projects are completed on time, within budget, and according to specifications.

New!
Salisbury, MD2 days ago
$100,000–$150,000 Per Year
p>As the leader of ERP systems across the enterprise, you will:
Oversee the administration, configuration, integration, and lifecycle management of ERP platforms, including SAP ECC and S/4HANA with RISE, Oracle, and related technologies. This is a high-impact leadership role for someone who thrives at the intersection of technology, governance, and team development—and who enjoys shaping the future of large-scale, mission-critical systems.

New!
Rockville, MD5 days ago
$65,000–$120,000 Per Year
p>System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.
Collaborate closely with recruiting and delivery teams to ensure strong execution and client satisfaction.

Brandywine, MD24 days ago
$59,820–$101,836

Columbia, MD19 days ago
$80,297.82–$125,948 Per Year
Full-time
Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Research and analyze approvals/permits, zoning, engineering plans, improvement estimates, off-site, phase 1 environmental reports, improvements/contributions, soils/geology, wetlands, utilities, affordable housing component/contribution, surveys and building costs.

New!
Columbia, MD2 days ago
$60,000–$63,000 Per Year
p>The Manager, Customer Care oversees the daily operations of a customer service team that provides front line customer and technical support and is responsible for improving the online service model each quarter via email, phone, and live chat.
Opportunity at a GlanceLead Certified Veterinary Technician for the Ross University Veterinary Clinic area of Clinical Sciences DepartmentDuties will be assigned by the Division Head and Technician Di.

MD30+ days ago
li>Utilizes the auto-scheduler system to update Front End associate availabilities, headcounts, and schedules to meet weekly business demands while achieving budgeted labor rates and sales per labor hour goals.
Operates front-end scanning equipment and register, performs all related check out procedures including properly bagging merchandise efficiently and placing merchandise in customer's cart.

Baltimore, Maryland28 days ago
Remote
$75,000–$85,000 Per Year
Lead and manage a complex, phased platform implementation spanning multiple provider organizations across multiple states, including:Multi-phase project planning, milestone tracking, and cross-functional coordination across internal teams (integrations, technical support, product) and customer stakeholders. The CSM’s primary focus is to lead a complex, phased implementation across multiple locations and states, build trusted relationships at every level of the organization, drive deep product adoption, and ensure the customer achieves meaningful, measurable outcomes.

Baltimore, MD30+ days ago
Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.

MD22 days ago
Utilizes the auto-scheduler system to update Front End associate availabilities, headcounts, and schedules to meet weekly business demands while achieving budgeted labor rates and sales per labor hour goals. Operates front-end scanning equipment and register, performs all related check out procedures including properly bagging merchandise efficiently and placing merchandise in customer's cart.

Towson, MD20 days ago
$58,488.99–$93,582.39 Per Year
Under general supervision, provides psycho-social services including: psychosocial assessment, complex discharge planning, coordination of services, resource referral, support group facilitation and consultation. Skills: Knowledge of various social, home care, extended care, hospice, government program, commercial insurance and community services.

MD7 days ago
$190,800–$300,300 Per Year
As an Oncology Customer Team Leader (CTL), you will manage and lead a team of Oncology Sales Representatives/Specialists that engage with customers to uncover and address their needs, and educate key stakeholders about our oncology products, and communicate to the broader oncology community.
Collaborate with Oncology Sales organization, including peer CTLs, Key Account Managers, and the extended team including alliance partners to ensure a cohesive customer experience and effective sales execution.

Rockville, MD30+ days ago
$102,250–$110,000 Per Year
Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer-focused and business-oriented to achieve the financial, growth, compliance, and customer satisfaction goals of the CSC creating a positive impact on the Company.

Upper Marlboro, MD12 days ago
$71,843–$135,907 Per Year
Partners with Director of Operations Physician Leadership and Finance to prepare annual budget; ensures practice is meeting monthly budget targets and works with Facility Medical Director and Director of Operations to course correct as necessary. Responsible for the financial performance of the medical office in the following key areas: Cash collection timely charge capture data entry coding/documentation bank deposits and daily weekly and monthly reporting.

Lexington Park, MD7 days ago
$71,843–$135,907 Per Year
Performs public relations function in the community and in MedStar Facilities identifies and pursues new areas of business opportunity facilitates collaborative internal partnerships to ensure maximum internal referrals.
CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required and.

Maryland (MD), MD30+ days ago
NETSCOUT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, so the world’s essential organizations can solve problems faster, constantly transform their digital ecosystems, secure what matters – and stay unstoppable for a world that relies on them every second. We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology.

Bowie, MD30+ days ago
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: • leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager • Other duties as assigned.

Bowie, MD30+ days ago
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Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
In select stores that do not have a Framing Manager only, responsibilities also include: • leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager • Other duties as assigned.

Franklin, MD30+ days ago
$64,992.56–$99,876.12 Per Year
Teaches family members, facility staff , hired caregivers, patient care skills, including: pain control, medication (RN titrates medication within prescribed range), injections, draws blood for labs, manages IVs, dressing changes, hygiene, nutrition, checking vital signs in accordance with orders from physician, as well as addressing emotional needs. • Establish/maintain professional working relationships with a variety of facility staff; ED, DON, medicine techs, aides, nurses (LPNs and RNs), rehab staff, housekeeping, etc.

annapolis, MD30+ days ago
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.

Rockville, MD28 days ago
$18.50–$23.50 Per Hour
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Ellicott City, MD13 days ago
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

New!
Germantown, MD2 days ago
$18.50–$23.50 Per Hour
li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Hanover, MD30+ days ago
$16–$22.20 Per Hour
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

Waldorf, MD13 days ago
$16–$22.20 Per Hour
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Westminster, New Mexico11 days ago
The Manager, Customer Master Platform leads the design, build, and operation of Trimble’s Customer Identity Engine — the enterprise platform responsible for creating and maintaining a trusted, unified customer identity across all systems. MDM, Master Data Management, Customer Master, Informatica, Reltio, Data Governance, Integration Engineering, Data Architecture, Customer 360, Data Modeling, API, Colorado Jobs.

Baltimore, MD30+ days ago
Remote
Full-time
As part of an assigned team, develops effective collaborative relationships with TriWest's inter and intra-departmental stakeholders and other SMEs, C-Suite executives, and other leaders in Operations, Health Care Services, Provider Network, and IT to ensure that TriWest meets contractual requirements and fulfills organizational objectives. The Provider Program Manager ensures that strategic, enterprise-wide programs are well defined, planned, tracked, and communicated in a consistent manner; is responsible for collaborating with C-Suite executives and other stakeholders; and is responsible for deliverables that meet defined requirements and for utilizing project management best practices.

Baltimore, Maryland30+ days ago
Their guidance leads families to the actions and decisions that ensure quality care and an optimal life for those they love, thus reducing worry, stress and time off of work for family caregivers through: Assessment and monitoring. Our objective is to assist our clients in managing and navigating challenges in aging as well as Adults with physical and mental disabilities and providing the highest quality of life.

Baltimore, MD7 days ago
Manager - Patient Care Services in Baltimore, MD - LifeBridge Health Career Site Manager - Patient Care Services in Baltimore, MD - LifeBridge Health Career Site Save Job Saved. Team Members also cares for patients who develop complications from their disease and complications from complex chemotherapy; during their stay, here you will develop strong relationships with both patients and their families.

Annapolis, MD30+ days ago
A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.

Baltimore, MD30+ days ago
Trustworthy Staffing Solutions has proudly served the community for 20 years, delivering high-quality healthcare staffing and home care services. We are seeking a compassionate and experienced Registered Nurse (RN) to join our growing home care team as a Case Manager.

Annapolis, MD30+ days ago
The Wound Reconstruction and Care Account Manager will be a responsible for Integra's Integra Skin, PriMatrix and OmniGraft, product lines and solely responsible for supporting the sales of these products for a defined territory within the Hospital OR/Surgery and post-acute wound care setting. Primary responsibility will be to achieve or exceed defined territory sales revenue targets through strategic planning, relationship building, new account targeting, extensive product knowledge and exceptional customer service.

Bethesda, MD30+ days ago
Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action. Effectively coordinate with extended Global Insights, Strategy, and Analytics team members, and, when needed, external vendors/suppliers to ensure social media insights are delivered in a timely, high quality, and cost-effective manner.

MD27 days ago
Bridge Technical & Business: Serve as the functional liaison between product engineering teams and customer delivery teams, translating complex technical requirements into actionable solutions. UiPath is seeking an experienced Customer Success Manager to join our Public Sector team, supporting mission-critical transformation and AI initiatives for clients across the Department of War.

Hunt Valley, MD14 days ago
$64.68–$113.22 Per Year
The SCSAM will drive customer loyalty and growth by identifying patterns, addressing common challenges, and enabling customers to maximize their success with our solutions and products. The SCSAM will excel in managing multiple customers efficiently, providing value-driven guidance, and ensuring consistent engagement.

Parkville, MD27 days ago
$105,000–$115,000 Per Year
ul>
Coordinate and oversee direct and indirect patient services for Home Health (certified) and Home Support (private duty) agencies, ensuring patient care is coordinated and managed appropriately. Oak Crest helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us.

Baltimore, MD17 days ago
$100,000–$150,000 Per Year
For more information, please visit us at www.axsome.com and follow us on LinkedIn and X. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer's disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, as well as multiple novel product candidates addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States.

Germantown, MD30+ days ago
PetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.

Towson, MD30+ days ago
$68,281.18–$110,274.20 Per Year
li>Work with all clinical teams as a resource on care management of assigned patients of the practice to include: pre-visit planning workflow to ensure care completion prior to visit whenever possible, after visit summary review with patients whenever appropriate, patient engagement to involve the patients in activities to improve their health, and patient education about self-management tasks they can undertake to gain greater control of their health status. The Nurse Care Manager develops and maintains collaborative working relationships with all team members including Practice Manager, Lead Physician, and Care Coordinator, and Behavioral Health Care Manager to best serve the needs of the identified patient panel and primary care teams.

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Customer Care Manager Jobs in Maryland

RN Clinical Manager - Home Care Oak Crest Village by Erickson Senior Living

RN Clinical Manager - Assisted Living/Memory Care Oak Crest Village by Erickson Senior Living

Dialysis Clinical Manager Registered Nurse - RN Fresenius Medical Care

Case Manager Social Worker (LBSW) - Grace Medical Center LifeBridge Health

Oncology Territory Manager, Lung - Baltimore Daiichi Sankyo, Inc.

Travel Nurse RN - Case Manager - $1,595 to $1,782 per week in Baltimore, MD TravelNurseSource

Travel Nurse RN - Case Manager - $1,796 to $2,008 per week in Baltimore, MD TravelNurseSource

Travel Nurse RN - Case Manager - $2,054 per week in Hanover, MD TravelNurseSource

Acquisition Program/Product Manager - PNT Credence

General Manager (Scaffolding Projects) System One

Project Manager - Building Design Whitman, Requardt & Associates, LLP

Project Manager - Installation CoolSys

ERP Tech Solutions Manager System One

Business Development Manager System One

Dietitian Nutrition Services - Part time MedStar Health

Due Diligence Manager Lennar Homes

Customer Care Manager Covista Inc

Customer Experience Manager Weis Markets Inc

Customer Success Manager – Strategic Accounts Impruvon

Customer Care Agent Mon-Fri 8am-4:30pm Vital Records Control

Assistant Customer Experience Manager Weis Markets Inc

Care Management Continuing Care Manager Weekender Greater Baltimore Medical Center

Oncology Customer Team Leader (District Sales Manager) - Mid-Atlantic District Merck & Co Inc

Customer Service Center Manager Suburban Propane Partners LP

Practice Manager - Primary Care (Upper Marlboro) MedStar Health Research Institute

Operations Manager - Urgent Care MedStar Health Research Institute

Security Account Manager - Tier 1 Service Provider Customers NetScout

Full Time Customer Experience Manager The Michaels Companies Inc

Part Time Customer Experience Manager The Michaels Companies Inc

Home Care Nurse- Case Manager Greater Baltimore Medical Center

8811- FT Customer Experience Manager The Michaels Companies Inc

Customer Experience Manager PT Rockville The Michaels Companies Inc

Customer Experience Manager PT The Michaels Companies Inc

Customer Experience Manager The Michaels Companies Inc

Part Time Customer Experience Manager Nights and Weekends The Michaels Companies Inc

Closing Customer Experience Manager PT The Michaels Companies Inc

Manager, Customer Master / MDM Platform Trimble

Provider Program Manager - Provider Strat Value Base Care TriWest Healthcare Alliance

Care Manager The Option Group

Manager - Patient Care Services Sinai Hospital of Baltimore

Enterprise Customer Account Manager UKG

Registered Nurse Case Manager Flexible Home Care Role Trustworthy Staffing Solutions - Baltimore, MD

Account Manager, Wound Reconstruction & Care Integra LifeSciences

Manager, Customer Listening Center & Social Listening Marriott International Inc

Customer Success Manager - DOD/DOW UiPath Inc

Signature Customer Success Account Manager - Arlington, VA United Parcel Service Inc

RN Clinical Manager - Home Care Erickson Senior Living

Specialty Account Manager, Long Term Care (Baltimore, MD) Axsome Therapeutics

Assistant Store Manager - Customer Experience PetSmart LLC

RN Care Manager - GBMA Greater Baltimore Medical Center

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