NewCare Manager (Registered Nurse/RN) Life Care Center of LongmontCare Manager (Registered Nurse/RN)Longmont, CO$35–$46.08US News & World Report's Best Nursing Homes for 2026 for high-performing long-term care and short-term rehab . Promotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of patients.
NewRN Care Manager - Float Intermountain HealthRN Care Manager - FloatGolden, COThe Care Manager collaborates seamlessly with patients, families/caregivers, healthcare providers, payers, community-based providers, and other stakeholders to ensure efficient, effective, and patient-focused care management. Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
NewTax Manager JobotTax ManagerDenver, CORemote$120,000–$175,000 / year5+ years of public accounting experience with meaningful exposure to real estate and/or construction clients, complex deal structures, partnership taxation, and multi-entity environments preferred. What you'll be doing: Managing a complex client portfolio weighted heavily toward real estate and construction, including syndicated deals, multi-partner structures, large GCs, and developers.
NewRegistered Nurse - Primary Care, Fort Collins Kaiser PermanenteRegistered Nurse - Primary Care, Fort CollinsFort Collins, CO$46.16Graduate of board approved RN program and completed a minimum of 750 clock hours of faculty planned clinical experience and guided learning activities which required direct supervision by faculty, associate nursing instructional personnel (ANIP) or preceptor who is physically present or immediately accessible. Such functions include the initiation and performance of nursing care through health promotion, supportive or restorative care, disease prevention, diagnosis and treatment of human disease, ailment, pain, injury, deformity, and physical or mental condition using specialized knowledge, judgment, and skill involving the application of biological, physical, social, and behavioral science principles.
NewRN Case Manager, Home Health - FT/Days Good SamaritanRN Case Manager, Home Health - FT/DaysLoveland, CO$36.50–$53.75Graduate from an accredited nursing program, including, but not limited to, those accredited by the Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), or National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA). Currently holds an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state.
NewRegistered Nurse - Oncology Care Coordination, Denver Kaiser PermanenteRegistered Nurse - Oncology Care Coordination, DenverDenver, CO$46.16Education Graduate of board approved RN program and completed a minimum of 750 clock hours of faculty planned clinical experience and guided learning activities which required direct supervision by faculty, associate nursing instructional personnel (ANIP) or preceptor who is physically present or immediately accessible. Such functions include the initiation and performance of nursing care through health promotion, supportive or restorative care, disease prevention, diagnosis and treatment of human disease, ailment, pain, injury, deformity, and physical or mental condition using specialized knowledge, judgment, and skill involving the application of biological, physical, social, and behavioral science principles.
NewProject Manager (Industrial EPC Projects) System OneProject Manager (Industrial EPC Projects)Golden, CO$100,000–$120,000 / yearCoordinate project workforce needs with Construction Manager and Superintendent, manage internal and/or external contractors or trades onsite as required, work with the Construction Manager and Superintendent to coordinate requirements for equipment rentals and company equipment/tools. Lead the project team by facilitating and nurturing lines of communication between project members of various disciplines, including engineering, purchasing, expediting, finance, and field construction crews.
NewProject Manager – Oil & Gas Facilities System OneProject Manager – Oil & Gas FacilitiesDenver, CO$70–$76 / hourSystem One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Lead the successful delivery of Oil & Gas projects, particularly gas processing, compression, and amine facilities.
Logistics Manager United RentalsLogistics ManagerDenver, CO$75,285–$108,415 / yearResponsible for proper staffing of drivers and dispatchers; develop and implement strategies to optimize staffing and deliver best-in-class service. Manage logistics team, provide leadership and supervision needed to consistently deliver World-Class service to internal and external customers.
Hydronic Plumbing & Heating Inside Sales & Service Representative Hajoca CorporationHydronic Plumbing & Heating Inside Sales & Service RepresentativeBoulder, CO$20–$30 / yearBe able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, and customer contact files, and to analyze customer data.
NewCustomer Service Representative and Sports Fanatic Supporting ESPN TTECCustomer Service Representative and Sports Fanatic Supporting ESPNLa Salle, COSince 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. Get involved at the launch of this exclusive and rare opportunity to support customers of ESPN the name people know as leading global sports network where you get to talk and live sports every day.
NewPatient Care Coordinator - Westminster OnPoint Medical GroupPatient Care Coordinator - WestminsterWestminster, CO$20–$24 / hourThe Patient Care Coordinator utilizes healthcare registration skills daily to accurately input and verify patient information, ensuring smooth check-in processes. Ultimately, the Patient Care Coordinator contributes to the overall quality of care by facilitating smooth administrative processes and fostering effective patient-provider relationships.
NewUnit Care Coordinator (Registered Nurse/RN) Life Care Center of LongmontUnit Care Coordinator (Registered Nurse/RN)Longmont, COProvide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being. Life Care Center of Longmont has excellent longevity in the leadership team making it a great place to grow your career!
NewLicensed Practical Nurse - Primary Care Kaiser PermanenteLicensed Practical Nurse - Primary CareBoulder, COBasic Qualifications: Experience N/A Education Graduation from an accredited Practical Nursing program and licensed as a Practical Nurse (LPN) in the State of Colorado and completed a minimum of 400 clock hours of faculty planned clinical experience and guided learning activities which required direct supervision by faculty, associate nursing instructional personnel (ANIP) or preceptor who is physically present or immediately accessible. Teaches and promotes general preventive health measures to patients and members of their families regarding home health care, such as use of medications, administering injections, taking blood pressure, general post-operative care, and general diabetic care.
NewProject Manager/Owners Representative Colorado State UniversityProject Manager/Owners RepresentativeFort Collins, CO$100,000–$110,000 / yearWe are a customer-first service organization, delivering a variety of services including skilled labor, environmental services, warehousing, movable assets, renovation and construction oversight, and all associated facilities management functions. This position will function within the HDS Projects team as an Owner’s Representative and senior level Project Manager to manage large complex capital projects from HDS’ Strategic Master Plan alongside campus partners.
NewPrimary Care Physician Oak Street HealthPrimary Care PhysicianCommerce City, COResponsibilities: Assess and diagnose patients at our local clinics Oversee, direct, and administer primary care Prescribe and administer pharmaceutical treatments and medication Maintain Patient Electronic Medical Record data via canopy and greenway Collaborate with regional and central leadership to meet health quality goals Work with Practice Managers to direct and manage the center care team Other duties as assigned Required Qualifications: Medical Doctor (M.D.) or Doctor of Osteopathy (D.O.) 5996 E 64th Ave, Commerce City, CO 80022 Role Description: The purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers.
NewRetail District Director Duluth Trading CompanyRetail District DirectorThornton, CO$120,000–$160,000Stores within the District should feel the presence of the District Director through ongoing visits and touch bases, to assess/measure best in class service, the selling skills of the store team, operational efficiency and execution, and the integrity of the company Leadership Competencies and WELDS. Position Overview: The District Director is responsible for maximizing the profitability of the retail division through creating strong relationships with cross functional partners and using these relationships to communicate the needs of the business, influence strategy and decisions, and provide timely feedback.
Customer Care Manager - State Farm Agent Team Member Bill Knight - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberDenver, COThe Bill Knight State Farm Agency is seeking a Customer Care Manager who is calm under pressure, deeply service-oriented, and passionate about helping people when they need it most. This is an in-office role for someone who takes pride in providing outstanding customer support while building trusted, long-term relationships within the community.
Sr Construction Field Assistant Lennar HomesSr Construction Field AssistantDenver, COFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
Senior Manager, Analytics (Customer Care) AngiSenior Manager, Analytics (Customer Care)Denver, ColoradoRemoteRun a weekly Care Analytics prioritization process: maintain the backlog across multiple stakeholder groups (Care leadership, Pro product, Finance), arbitrate competing priorities, and communicate trade-offs clearly. Proven track record stewarding executive-facing reporting cadences—ideally weekly business reviews—with a strong ability to translate metric movements into business narratives.
System Customer Service Manager Frontier Airlines Holdings, Inc.System Customer Service ManagerDenver, CO$58,394–$77,508 / yearPerform daily administrative functions which have a direct impact on the revenue generation of the airline, including; maintaining proper authorization levels, seat map assignments, supervise the needs of special need passengers and VIPs across the system, communicating with station personnel and leadership as necessary. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need - saving them money along the way.
System Customer Service Manager Frontier Airlines, IncSystem Customer Service ManagerDenver, CO$58,394–$77,508 / yearPart timePerform daily administrative functions which have a direct impact on the revenue generation of the airline, including; maintaining proper authorization levels, seat map assignments, supervise the needs of special need passengers and VIPs across the system, communicating with station personnel and leadership as necessary. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way.
eCommerce Customer Lifecycle Manager Charlotte's Web Holdings InceCommerce Customer Lifecycle ManagerLouisville, COJob Summary: The E-commerce Customer Lifecycle Manager will own and optimize the end-to-end digital customer journey for our wellness brand, driving growth in acquisition, retention, and lifetime value. You will play a key role in scaling the brand's direct-to-consumer (DTC) business by enhancing customer engagement, promoting product education, and fostering long-term loyalty.
Manager, Customer Solutions RXO IncManager, Customer SolutionsDenver, CO$70,000–$85,000 / yearPaid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave. Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity.
Care Manager (Registered Nurse/RN) Life Care Centers of America IncCare Manager (Registered Nurse/RN)Longmont, COPromotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of patients. Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
Customer Success Manager TrimbleCustomer Success ManagerWestminster, ColoradoYou will make a tangible impact on global industries using cutting-edge technology, helping local governments and utilities thrive by driving digital transformation and ensuring essential public infrastructure is managed with absolute precision. You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide.
Customer Success Manager III Sinch ABCustomer Success Manager IIICO$92,000–$115,000 / yearCore Competencies: Churn Prevention: The proactive identification and mitigation of risks that could lead to customer loss, focusing on building strong relationships, resolving pain points, and delivering continuous value to ensure customer satisfaction, loyalty, and retention. More than 200,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.
Customer Success Manager II Sinch ABCustomer Success Manager IIDenver, CO$65,600–$82,000 / yearCore Competencies: Churn Prevention: The proactive identification and mitigation of risks that could lead to customer loss, focusing on building strong relationships, resolving pain points, and delivering continuous value to ensure customer satisfaction, loyalty, and retention. More than 200,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.
NewAssistant Store Manager - Customer Experience PetSmart LLCAssistant Store Manager - Customer ExperienceGreeley, COPetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Manager, Customer Master Trimble IncManager, Customer MasterWestminster, CO$122,500–$168,400 / yearYou will have the unique opportunity to lead a specialized team of engineers and collaborate directly with global stakeholders to solve one of the most critical challenges in a digital-first company: creating a unified, scalable, and trusted Customer 360 view that drives innovation across all business segments. Youll work on projects that truly matter: Our purpose-driven culture means youll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide.
FT Customer Experience Manager The Michaels Companies IncFT Customer Experience ManagerGreeley, CO$16–$22.20 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: Leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
PT Customer Experience Manager The Michaels Companies IncPT Customer Experience ManagerGreeley, CO$16–$22.20 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: Leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Principal Global Marketing Manager INVOS & ARGOS - Acute Care and Monitoring Medtronic PlcPrincipal Global Marketing Manager INVOS & ARGOS - Acute Care and MonitoringLafayette, COAs the Principal Global Marketing Manager, INVOS Regional Oximetry and ARGOS Cardiac Output Monitor, you'll own the product from commercialization to grave driving commercialization across channels and regions of our hemodynamic monitoring portfolio-a market-leading set of support healthcare providers solutions to guide intraoperative care to reduce long-term and costly complications after surgery. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
Customer Success Manager Trimble IncCustomer Success ManagerWestminster, CO$69,000–$95,100 / yearYou will make a tangible impact on global industries using cutting-edge technology, helping local governments and utilities thrive by driving digital transformation and ensuring essential public infrastructure is managed with absolute precision. What Makes This Role Great: In this role, you will be the primary strategic architect for our local and county government partners, directly influencing how cities and counties manage critical infrastructure and shaping the future of GIS-centric community development.
Customer Experience Manager, RHM Executive Office Robinhood Markets IncCustomer Experience Manager, RHM Executive OfficeDenver, CO$131,750–$155,000 / yearThe Executive Office team is the most senior tier of support at Robinhood CX: it owns the cases that reach our executives, legal team, and regulators, and resolves the most complex, sensitive issues our customers face. It''s a high-visibility role with real ownership - you''ll empower a group of our most senior CX specialists to resolve any scenario a customer brings to us, and you''ll be the voice of the customer as the primary responder to our most escalated situations.
Manager Trainee - Premium Customers Avis Budget Group IncManager Trainee - Premium CustomersCOAbility to lift up to 50 pounds, continuously sit, stand, bend, reach, walk, kneel, get up and get down from a seated position, enter, exit, climb into, climb down from, and drive a variety of automobiles in all weather conditions. Through our structured, hands-on program, you'll immerse yourself in operations, mastering the skills to enhance financial profitability, operational efficiency, and improve customer satisfaction while leading the teams.
Senior Manager, Customer Experience Fanatics Betting & GamingSenior Manager, Customer ExperienceDenver, ColoradoFanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet.
Manager, Customer Experience Fanatics Betting & GamingManager, Customer ExperienceDenver, ColoradoFanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet.
Customer Success Manager AutoStore SystemCustomer Success ManagerDenver, ColoradoAct as a key point of contact and trusted resource for customer operations, also engaging partner distributors and AutoStore internal subject matter experts, to collaboratively and proactively support customer operational goals and site health. We need highly motivated, insightful and results-oriented success managers to build and maintain our key customer relationships, ensuring their success and maximizing the value they receive from our AutoStore solutions.
Customer Success Manager (Engagement) AurorCustomer Success Manager (Engagement)Denver, ColoradoGrowth & Expansion: Partner with Retail Partnership Managers & Account Executives to identify opportunities, new department rollouts, and upsell potential based on the customer’s evolving needs. By analyzing health metrics, running refreshed engagement practices, and developing success plans, you will ensure our customers don't just use the platform, but achieve measurable, high-impact outcomes.
NewFull Time Customer Manager Position The Michaels Companies IncFull Time Customer Manager PositionThornton, CO$16–$22.20 / hourThe Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
Care Mgr RN Nonexempt, Sat & Sun AdventHealthCare Mgr RN Nonexempt, Sat & SunLouisville, CO$35.04–$65.17 / hourCommunicates with and educates patients and families regarding emotional, social, and financial impacts of illness and mobilizes family/community resources to meet identified needs while advocating for patient and family empowerment in making health care decisions and accessing needed services. Develops discharge plans with appropriate contingency plans throughout the hospital stay to ensure timely care coordination and progression of care, making arrangements for post-acute care services and facilities as well as community care for social needs.
Pooled Customer Success Manager, SMB Muck RackPooled Customer Success Manager, SMBDenver, CORemote$55,000–$60,000 / yearMuck Rack's AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR's impact on business outcomes. Maintain accurate renewal and opportunity data in team dashboards to support retention and upsell opportunities as well as maintaining a clean and updated Dashboard of daily tasks and cases.
Enterprise Customer Account Manager UKGEnterprise Customer Account ManagerDenver, COA successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.
Sr. Customer Success Manager Cato Networks LtdSr. Customer Success ManagerDenver, CO$160,000–$200,000 / yearIt is led by networking and security pioneer Shlomo Kramer (Check Point, Imperva) and early investor (Palo Alto Networks, Exabeam, Trusteer and more). This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform, and is on a fast track to becoming the worldwide market leader - don't miss it!
Care Manager RN University of Colorado HealthCare Manager RNGreeley, CO$38.91–$60.31 / hourAdvocates, educates and coaches clients, the family and/or caregiver about treatment options, community resources, psycho-social concerns in order to set goals and help the client develop self-care skills and independence appropriate to their age and developmental level. Performs a care continuum process that assesses, plans, implements, coordinates, monitors and evaluates the options and services required to support the individual's health needs utilizing skilled communication, education, and resources to promote quality, cost-effective outcomes.
Provider Program Manager - Provider Strat Value Base Care TriWest Healthcare AllianceProvider Program Manager - Provider Strat Value Base CareDenver, CORemoteFull timeAs part of an assigned team, develops effective collaborative relationships with TriWest's inter and intra-departmental stakeholders and other SMEs, C-Suite executives, and other leaders in Operations, Health Care Services, Provider Network, and IT to ensure that TriWest meets contractual requirements and fulfills organizational objectives. The Provider Program Manager ensures that strategic, enterprise-wide programs are well defined, planned, tracked, and communicated in a consistent manner; is responsible for collaborating with C-Suite executives and other stakeholders; and is responsible for deliverables that meet defined requirements and for utilizing project management best practices.
Customer Growth Strategy Manager | Utilities Accenture PlcCustomer Growth Strategy Manager | UtilitiesDenver, COYou have the full consulting toolbelt and bring project management and industry expertise to the workplace, including the abilities to engage client leaders & stakeholders, facilitate workshops, synthesize customer and operational insights, build compelling narratives, guide clients into making confident decisions on where and how to transform service and partner with clients to deploy & monitor various initiatives. You bring a strategic yet tactical & deployment mindset, strong analytical skills, and practical experience helping organizations assess current-state service performance, identify & evaluate breakpoints, define & deploy future-state visions, and create & execute roadmaps that improve customer, operational, and financial outcomes.
Customer Growth Strategy Senior Manager | Utilities Accenture PlcCustomer Growth Strategy Senior Manager | UtilitiesDenver, COYou have the full consulting toolbelt and bring project management and industry expertise to the workplace, including the abilities to engage client leaders & stakeholders, facilitate workshops, synthesize customer and operational insights, build compelling narratives, guide clients into making confident decisions on where and how to transform service and partner with clients to deploy & monitor various initiatives. You bring a strategic yet tactical & deployment mindset, strong analytical skills, and practical experience helping organizations assess current-state service performance, identify & evaluate breakpoints, define & deploy future-state visions, and create & execute roadmaps that improve customer, operational, and financial outcomes.
Body Care Manager Natural Grocers by Vitamin Cottage, Inc.Body Care ManagerLoveland, COHandling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks. The Job in a Nutshell: The Body Care Manager is responsible for the successful operation and profitability of the Body Care department as well as training, directing and monitoring all department staff.