Customer Care Manager - State Farm Agent Team Member

Bill Knight - State Farm Agent

  • Denver, CO
  • 5 days ago
  • $55,000–$80,000 Per Year
  • Full-time

Highlights

In this key role, you’ll lead our customer service operations — overseeing daily client interactions, managing policy questions, claims support, billing, and team performance while building lasting client relationships. We’re looking for an experienced, friendly, and leadership-oriented professional to join our growing team in our Denver office as Customer Care Manager.

Numbers & Facts

LocationDenver, CO
Job TypeFull-time
Salary$55,000–$80,000 Per Year

Description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Join a Trusted State Farm Legacy in Denver – Customer Care Manager Opportunity!


We’re a second-generation State Farm Agency proudly entering our 10th year as an independent agency owner. We’re known for our stability, exceptional customer care, and a supportive team environment where people build rewarding, long-term careers. If you’re seeking a role with a strong national brand, genuine job stability, and real opportunities for growth, we’d love to meet you!



Customer Care Manager


Position Overview


We’re looking for an experienced, friendly, and leadership-oriented professional to join our growing team in our Denver office as Customer Care Manager. In this key role, you’ll lead our customer service operations — overseeing daily client interactions, managing policy questions, claims support, billing, and team performance while building lasting client relationships. This is an excellent in-office leadership position for someone who thrives in a fast-paced, team-oriented environment with room for advancement.


Compensation


$55,000 – $80,000+ (Base Salary + Commissions + Performance Bonuses)



What We Offer


•  Competitive Base Salary + Commissions & Bonuses


•  401(k) Matching Retirement Plan


•  Major Medical Insurance – Agency pays 50% of the premium


•  Supplemental Life Insurance – Fully paid by the agency


•  Supplemental Health Policy – Fully paid by the agency


•  Comprehensive paid training and ongoing development


•  Generous Paid Time Off (PTO)


•  Clear pathways for advancement within the agency



Who We’re Looking For


•  Strong leadership and team management skills


•  Excellent communication, problem-solving, and customer service abilities


•  A positive attitude with a genuine desire to help both clients and team members


•  Reliable, organized, and experienced in a team environment


•  Interest in building a stable, long-term career with growth potential


•  Prior customer service, insurance, or management experience is a plus — we provide excellent training and support!


If you value working with a respected brand, want outstanding benefits, and are ready to lead and grow with a proven agency, this could be the perfect fit.


Location: Denver Metro Area (In-Office)


Employment Type: Full-Time


 
Ready to join a supportive, high-performing team?


Apply now — we’ll review your application and reach out to qualified candidates soon!

Similar Jobs