90 Results for

Customer Care Manager Jobs in Lewiston, ME

Jobs

Augusta, ME13 days ago

Full-time
Employee

Our client, a rapidly growing healthcare organization, is seeking an Extended Business Office Services Manager to oversee patient account support operations and lead a call center team focused on delivering an exceptional patient financial experience. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Hiram, ME8 days ago

Ability to read, write and speak English language, optimize the use of technology to support clinical care and holds basic computer skills Strong interpersonal, collaborative skills along with customer service skills required; Ability to function in a fast paced environment and respond to emergencies in using a decisive, composed and respectful manner; Possess excellent time management skills; practices nursing using evidence and analytical skills practices nursing using evidence and analytical skills along with possessing strong critical thinking skills. Responsibilities Core Responsibilites and Essential Functions Exemplary Practice and Outcomes A. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes B.

New!

Augusta, ME4 days ago

Remote

$97,500–$131,625 Per Year

Reporting to the Director, Solution & Customer Marketing as part of the Solutions and Customer Marketing team, and working closely with Growth Marketing, Product Management and Sales, you will lead the go-to-market (including messaging, collateral and launches) for a new AI solution that enable IT teams at some of the world’s largest organizations to modernize their infrastructure. + Understand Alternative Solutions to Improve Competitive Position: Actively understand alternative market solutions and accepted approaches that customers may employ to solve their challenges to continuously inform product strategy and tune strategic messaging that feeds campaigns, enablement and customer programing.

New!

Augusta, ME4 days ago

Remote

$65,500–$88,425 Per Year

In this CSM role working with database and analytic products, you will partner cross‑functionally to align customer goals with intelligent insights, track success using predictive signals, and proactively optimize outcomes. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow.

Augusta, ME30+ days ago

Remote

This job implements effective utilization management strategies including: review of appropriateness of health care services, application of criteria to ensure appropriate resource utilization, identification of opportunities for referral to a Health Coach/case management, and identification and resolution of quality issues. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._.

Augusta, ME30+ days ago

A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.

Augusta, ME30+ days ago

Remote

The Care Manager will advocate and guide utilizing motivational interviewing techniques and intervene on behalf of their members to ensure successful completion of member goals, while providing Complex Case Management and/or care management support through the duration of the care plan. The Care Manager supports the implementation of the Value Based Care Management program in an appropriate and efficient manner by providing high-quality telephonic Case or Care Management with CareFirst members.

Augusta, ME30+ days ago

Remote

$59,300–$80,900 Per Year

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. The Care Manager, Telephonic Behavioral Health 2, in a telephonic environment, assesses and evaluates members' needs and requirements to achieve and/or maintain optimal wellness by guiding members/care givers toward and facilitates interaction with resources appropriate for the care and wellbeing of members.

Augusta, ME30+ days ago

Build strong executive relationships (CHRO, CIO, CFO, COO, etc) across the account by leveraging your sales management team, leveraging UKG executive sponsors and leveraging in-person meetings and interactions. • Monitor account concerns through partnerships with assigned technical resources on customer needs, sentiment, challenges and adoption and partner for solutions that improve customer satisfaction and experience when necessary.

Augusta, ME30+ days ago

Remote

$71,100–$97,800 Per Year

As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.

Augusta, ME30+ days ago

Remote

$71,100–$97,800 Per Year

New!

AUBURN, Maine3 days ago

Sodexo is seeking a dynamic General Manager 3 - Food to lead our food service operations for a premier manufacturing client in Auburn, ME. Reporting to the Director of Facilities Operations, you will manage a dedicated team of 6 frontline employees and serve as the primary point of contact for client relations.

Bridgton, Maine30+ days ago

Participate in the hospital P&T committee, assuring (but not limited to) the following items are part of the committee meetings: current drug trends, formulary additions, formulary deletions, annual formulary approval, non-formulary drug use, drug shortages, cost control initiatives, updates to the Policy and Procedure manual, annual review of order sets and protocols, black box warning, ADR reporting, pharmacy intervention reporting, controlled substance audit reporting, automation reporting. Health System Pharmacy is responsible for providing customized pharmacy program solutions that reduce costs and improve patient care quality for hospitals, health systems and other integrated healthcare providers may also consult with and advise healthcare team on prescribed medications, supplies and related processes.

New!

Lewiston, Maine4 days ago

Assist with the leadership of the hospital P&T committee, assuring (but not limited to) the following items are part of the committee meetings: current drug trends, formulary additions, formulary deletions, annual formulary approval, non-formulary drug use, drug shortages, cost control initiatives, updates to the Policy and Procedure manual, annual review of order sets and protocols, black box warning, ADR reporting, pharmacy intervention reporting, controlled substance audit reporting, automation reporting. Health System Pharmacy is responsible for providing customized pharmacy program solutions that reduce costs and improve patient care quality for hospitals, health systems and other integrated healthcare providers may also consult with and advise healthcare team on prescribed medications, supplies and related processes.

Auburn, ME17 days ago

Remote

$70,000–$90,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services - provides temporary service support to other IOA account teams and account management support to new producers during their first 3-6 months.

Portland, ME12 days ago

Remote

$80,000–$100,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.

New!

Lewiston, ME5 days ago

Remote

$70,000–$90,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services - provides service support to other IOA account teams and new producers during their first 3-6 months with account management and service.

Portland, ME7 days ago

Remote

$65,000–$90,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.

Auburn, ME12 days ago

Remote

$80,000–$100,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.

Augusta, ME30+ days ago

Remote

$65,000–$90,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.

New!

Augusta, ME5 days ago

Remote

$70,000–$90,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services - provides service support to other IOA account teams and new producers during their first 3-6 months with account management and service.

New!

Auburn, ME3 days ago

We are seeking a compassionate, driven Case Manager to join our team serving individuals and families in the Greater Waterville area. MHRT-C certification (Mental Health Rehabilitation Technician–Community) or MHRT-C Provisional, with the ability to obtain Full MHRT-C.

Windham, ME12 days ago

Since then the Scrivanos Family has grown to operate 115 Dunkin' locations throughout Maine, Massachusetts, New Hampshire and Vermont and employs over 2000 employees. Since then the Scrivanos Family has grown to operate 118 Dunkin' locations throughout Maine, Massachusetts, New Hampshire and Vermont and employs over 2000 employees.

New!

Augusta, ME4 days ago

Remote

$112,500–$151,875 Per Year

Job Overview: As a Senior Project Manager at Rocket Software, you will lead the delivery of primarily complex mainframe modernization projects for Rocket’s full product suite, typically ranging from $500k to $2M in services revenue, and occasionally overseeing more complex transitions or transformations valued up to $10M. · Collaborate closely with Sales to proactively identify and pursue additional revenue opportunities, particularly for complex, high-risk engagements, by leveraging on-the-ground insights during project delivery to align emerging customer needs with Rocket’s broader solutions portfolio.

Brunswick, Maine12 days ago

Work with all Zoetis Petcare colleagues in a professional manner to include consistently meeting expectations around integrity/compliance, work-ethic, role/responsibility, conduct/attire, effective communication/informing, all administrative responsibilities, and overall teamwork. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock.

Augusta, ME30+ days ago

Remote

As a Senior Project Manager at Rocket Software, you will lead the delivery of primarily complex modernization projects primarily for Application Modernization and Connectivity, typically ranging from $500k to $2M in services revenue, and occasionally overseeing more complex transitions or transformations valued up to $10M. + Collaborate closely with Sales to proactively identify and pursue additional revenue opportunities, particularly for complex, high-risk engagements, by leveraging on-the-ground insights during project delivery to align emerging customer needs with Rocket’s broader solutions portfolio.

Auburn, ME26 days ago

This Assistant Store Manager assists in the supervision of a store team focused on creating an unforgettable shopping experience that leaves our customers looking and feeling their best. As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America.

Lewiston, ME17 days ago

$23–$27 Per Hour

Participate in a team-based approach to care, by working in collaboration with Psychiatry provider, Clinical Team Leader, Nurse, Substance Use Disorder Counselor, Case Manager, Vocational Rehabilitation Provider, and Peer Partner. Identify and assess physical and behavioral health related risk factors and ensure that clients and families are aware of all community services and resources.

Augusta, Maine10 days ago

$64,334.40–$91,332.80

Duties involve collaborating with Contract Managers (CM), program management, program and fiscal officers, internal department auditors, and legal resources to ensure that contract paperwork is timely, accurate, and flowing smoothly through department processes. The position, as part of the DCM management team, works to improve operations and effectiveness; collaborating with program managers and other division leadership to improve strategies and implement changes; and conducting planning, evaluation, and staffing functions.

Bridgton, ME30+ days ago

$23–$26 Per Hour

Participate in a team-based approach to care, by working in collaboration with Clinical Team Leader, Peer Partner, Nurse Care Manager, and Psychiatric and Medical Consultants. Come join a vibrant, interdisciplinary team serving the complex needs of adults with behavioral health challenges in the Lakes Region area.

Yarmouth, ME17 days ago

$30–$35

You possess a project manager mentality, staying ahead of tasks and anticipating what needs to be done to keep things running effortlessly, while having the emotional intelligence to cultivate the right relationships to get things done. Our ideal candidate will be proactive and capable of taking charge in various areas, from managing vendors for multiple properties to providing pet care and meal prep when needed.

Augusta, ME26 days ago

$50–$58 Per Hour

K&A Engineering Consulting – is a privately held company, providing comprehensive consulting, engineering and design, program/project management, construction management, and support services to power utility and industrial clients. The salary range for this role considers a wide range of factors that are considered in making compensation decisions, including but not limited to technical ability, experience and training, licenses and certifications, and other related skillsets.

Augusta, ME30+ days ago

Remote

This team comprises several sub-teams, including: the Account & Privacy team, which enables customers to set up and manage their accounts, profiles, preferred settings, and privacy controls; and the Subscription Services (SSP) sub-team, which creates the platform that allows customers to discover and purchase Ford's digital services. Integrated Services creates and markets new customer products and experiences by integrating hardware, software, and services across Ford Blue, Model e, Ford Pro and Lincoln.

Augusta, ME30+ days ago

Remote

As a Senior Product Manager on the Fleet Management product team, you will be responsible for creating a world class user experience that focuses on driving outcomes and providing data for fleet managers. Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro.

New Gloucester, ME30+ days ago

Remote

Budget Management at Scale: Comfortable managing significant paid media budgets across multiple clients simultaneously, with a track record of accurate pacing and strong performance outcomes. Headquartered in Maine, we partner with SMBs and growing brands across industries like consumer goods, hospitality, financial services, home services, and retail.

Augusta, ME30+ days ago

Remote

$97,900–$133,500 Per Year

Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

Augusta, ME30+ days ago

Remote

$77,000–$105,100 Per Year

Ability to lead a team of sales associates and train them in successful sales techniques, educational presentation skills, utilizing technology tools as well as building relationships with communities and medical providers. This role also involves cultivating, maintaining, and building relationships with Humana’s customers, both internal and external business partners, along with the community we serve through telephonic, virtual, and face-to-face interactions with individuals and groups.

Windham, ME11 days ago

$13.80–$18

Managers oversee all aspects of in-store operations, including but not limited to staffing/scheduling, food safety, inventory/stock ordering, merchandising, food cost/loss tracking, equipment maintenance, cash handling and brand compliance. The Manager is responsible for ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently, keeping them productive and cleaning/prepping during slow times.

Augusta, ME30+ days ago

Remote

The incumbent conducts outreach to members enrolled in case management including but is not limited to: developing a care plan, encouraging behavior changes, identifying and addressing barriers, helping members to coordinate care, and identifying various resources to assist members in achieving their personal health goals. + For assigned case load, create care plans to address members’ identified needs, remove barriers to care, identify resources, and conduct a number of other activities to help improve the health outcomes of members; care plans include both long and short term goals and plan of regular contacts for re-assessment.

Augusta, ME30+ days ago

$21.40–$30.60 Per Hour

Conduct benefit verifications and collaborate with various healthcare providers, including physicians, specialty pharmacies, and insurance companies, to ensure seamless coordination of patient care and timely access to necessary services. Remain knowledgeable about long and short-range changes in the reimbursement environment including Medicare, Medicaid, Managed Care, and Commercial medical and pharmacy plans while planning for various scenarios that may impact prescribed products.

Augusta, ME30+ days ago

Remote

Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Focus of this position is to enhance and nurture existing relationships resulting in client retention and identification of upsell (add-on business) opportunities and to lead streamlined, effective internal teams to support clients and customers.

Augusta, ME30+ days ago

Remote

$78,400–$107,800 Per Year

The Manager, Fraud and Waste works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules and goals. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it.

Augusta, ME30+ days ago

Remote

$126,300–$173,700 Per Year

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested. The Lead Product Manager will collaborate with cross-functional teams, including engineering, design, data science, strategy, and business stakeholders to drive product strategy, define product vision, and ensure successful delivery of innovative AI and GenAI platforms/solutions.

Augusta, ME30+ days ago

Remote

$129,300–$177,800 Per Year

The Lead Actuary will be responsible for Medicaid-specific functions such as capitation rate review, drafting rate advocacy communications, actual-to-expected business analytics, forecasting market-specific financial results, and many ad hoc analyses related to the business (risk, compliance, operations, etc.) Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it.

New!

Augusta, ME4 days ago

Remote

The Customer Solutions Engineer a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers’ Digital Transformation. o Relevant Business and IT Architecture Certifications such as, AWS Solution Architect Professional, Microsoft AZURE Solution Architect, Google Cloud Certification; Scaled Agile Framework (SAFe) etc.

Augusta, ME30+ days ago

Remote

$104,000–$143,000 Per Year

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested. Once products are launched, you will monitor the efficacy of products and use customer and business partner feedback to ensure products are meeting customer needs across each customer segmentation, adjust products over time to continue to achieve the desired outcomes.

Falmouth, ME26 days ago

Success in this position depends on balancing hands-on technical capability with leadership and communication skills, while cultivating a collaborative environment that builds technical skillsets and supports sustained operational excellence. Anywhere workers are lifting and positioning items, handling pallets, working with parts in containers or transporting loads in a factory or warehouse, SIGI has a product to make the job faster, safer, and easier.

Augusta, Maine16 days ago

Remote

Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.

WINDHAM, ME30+ days ago

Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Augusta, ME30+ days ago

$36.49–$63.11 Per Hour

In this role, you will collaborate closely with product, design, research, clinical operations, engineering, and data science teams to design, build, and continuously improve an AI-native scheduling experience. • Have 2-4 years of product management experience, ideally with at least 1 year working on AI or search-powered products, voice or chat-based assistants, or digital healthcare tools.

Stand out to leading employers.

Upload your resume and let employers find you for new Customer Care Manager job openings. Plus, receive relevant job matches delivered straight to your inbox.

Customer Care Manager Jobs in Lewiston, ME

TTH EBO Services/Call Center Manager - Up to 68K! Beacon Hill Staffing Group, LLC

Registered Nurse (RN)--Acute Care- Cardiac/Telemetry/Renal Fulltime 7p-7a Wellstar Health System

Senior Solution & Customer Marketing Manager Rocket Software

Customer Success Manager - Vertica Rocket Software

Care Manager RN - (Remote) Highmark Health

Enterprise Customer Account Manager UKG

Care Manager, Registered Nurse- Remote Sharecare

Social Services Care Manager Humana

Customer Account Manager 3 UKG

Care Manager- Telephonic Nurse Part Time CenterWell

Care Manager- Telephonic Nurse - Part Time Evenings & Weekends CenterWell

General Manager 3 - Food Sodexo

Pharmacy Manager Cardinal Health

Clinical Pharmacy Manager Cardinal Health

Commercial Insurance Account Manager (Eastern Time Zone) Insurance Office of America

Senior Account Manager (Fully Remote) Insurance Office of America

Account Manager - Commercial Lines (Eastern or Central Time Zone) Insurance Office of America

Account Manager - Commercial Insurance (Eastern Time Zone) Insurance Office of America

Senior Account Manager - Commercial Lines Insurance Office of America

Account Manager - Commercial Insurance (Fully Remote Option) Insurance Office of America

Commercial Lines - Account Manager (Fully Remote) Insurance Office of America

Adult Case Manager Alternative Services Inc - Northeast

Store Manager NGP Management

Senior Project Manager Rocket Software

Account Manager Zoetis US

Senior Project Manager (Professional Services) Rocket Software

Retail Assistant Manager – Full-Time maurices

ACT Case Manager Spurwink Services

Budget Manager State of Maine

CCBHC Rapid Access Case Manager Spurwink Services

House Manager & Personal Assistant Sage Haus

Field Construction Manager K&A Engineering

Sr. Product Manager Ford Motor Company

Senior Product Manager – Fleet Management UX Ford Motor Company

Paid Media Manager Anchour

Senior Data Manager Humana

Senior Manager, MarketPoint Sales Humana

Manager Jersey Mike's Subs

Complex Case Manager RN - Oncology (Remote) Highmark Health

Bilingual Case Manager Cardinal Health

Client Success Manager - Remote Sharecare

Manager, Fraud and Waste Humana

Lead Product Manager Humana

Lead Medicaid Actuary (Manager) Humana

Principal Customer Solutions Engineer Rocket Software

Marketing Automation Manager (Adobe AEP/NBA) Humana

Engineering Order Manager Southworth International Group

Tax Manager - Internal Partner/Individual Tax team Baker Tilly Advisory Group, LP

Pharmacy Customer Service Associate Walgreens

Digital Product Manager 2 - AI Agents, Scheduling Exp Baylor Scott & White Health

Similar Job Searches