Accounting & Advisory Manager JobotAccounting & Advisory ManagerLong Beach, CA$110,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Join our growing advisory team as a Manager, playing a key leadership role in delivering high-quality accounting support and strategic financial insights to clients.
Acute Care Specialty Sales Manager Medline IndustriesAcute Care Specialty Sales ManagerAnaheim, CA$134,000–$201,000 / yearFull timeThe Manager of Specialty Sales will be responsible for overseeing and managing the development and performance of all sales activities in the division, staff and direct an Acute Clinical Specialty sales team and provide leadership towards the achievement of maximum profitability and growth in line with company vision and values. Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.
NewFacilities Manager - Hospital *US AMR-Jones Lang LaSalle Americas, Inc.Facilities Manager - HospitalBrea, CAp>If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
NewRegional Environmental Manager Lennar CorporationRegional Environmental ManagerIrvine, CA$77,975–$113,888 / yearLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Interact and build working relationships with regulatory agencies including local authorities, municipalities, state and federal environmental protection agencies, local air quality management districts, and, where needed, state and regional water quality control boards.
NewTravel Nurse RN - Case Manager - $2,565 per week in Mission Viejo, CA TravelNurseSourceTravel Nurse RN - Case Manager - $2,565 per week in Mission Viejo, CAMission Viejo, CA$2,565–$2,565Summary: The Registered Nurse Case Manager is responsible for coordinating and supporting patient care throughout the healthcare continuum to promote efficient resource utilization and positive patient outcomes. This role involves evaluating patient needs, creating detailed care strategies, and working closely with interdisciplinary teams to deliver high-quality, cost-conscious care.
NewTravel Nurse RN - Case Manager - $2,078 to $2,322 per week in Mission Viejo, CA TravelNurseSourceTravel Nurse RN - Case Manager - $2,078 to $2,322 per week in Mission Viejo, CAMission Viejo, CA$2,077.54–$2,321.95Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.
NewTravel Nurse RN - Case Manager - $1,968 to $2,200 per week in Mission Viejo, CA TravelNurseSourceTravel Nurse RN - Case Manager - $1,968 to $2,200 per week in Mission Viejo, CAMission Viejo, CA$1,968.19–$2,199.74Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.
NewManager of Psychological Services San Gabriel/Pomona Regional CenterManager of Psychological ServicesPomona, CA$104,000–$159,619 / yearKnowledge of persons with developmental and mental disabilities, behavior management theory, principles, and practices; psychopathology; developmental psychology; counseling techniques; crisis intervention; theories and practices of psychological testing; quality management principles; effective training methods; community services and resources. San Gabriel/Pomona Regional Center (SG/PRC) is a private, nonprofit agency contracted with the California Department of Developmental Services (DDS) to provide services and supports to individuals with intellectual and developmental disabilities.
NewDistrict Sales Manager United RentalsDistrict Sales ManagerRiverside, CA$124,545–$205,505 / yearWork with the District Manager and Branch Managers to develop new markets, to understand market trends, competition and other matters affecting the profitability of the company. You will meet sales objectives in assigned territories by leading the development and management of a qualified sales team in cooperation with Branch Managers, District Manager and the Regional Sales & Marketing Director.
NewOperations Manager United RentalsOperations ManagerRiverside, CA$76,820–$115,230 / yearThe actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability. We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family.
NewRetail Operations Manager PetSmartRetail Operations ManagerSan Bernardino, CAAccountable for, provides oversight, and validates proper execution of inventory management and pricing processes, including, but not limited to, inventory accuracy, receiving, stocking/re-stocking, inventory counts (live and non-live), product rotations and planner/planogram sets in a timely and organized manner. Facilitates the associate experience and supports associate development; including but not limited to ensuring associates are appropriately trained across the store, onboarding, associate reviews, labor management, mentoring, succession planning, and coaching for accountability.
NewFloor Care Sales Representative Herc Rentals IncFloor Care Sales RepresentativeAnaheim, CA$75,000–$85,000 / yearFounded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.
NewMedical Assistant - SRS Primary Care - Rancho Bernardo - Full-Time - Day Shift SHARP HEALTHCAREMedical Assistant - SRS Primary Care - Rancho Bernardo - Full-Time - Day ShiftRiverside, CA$35,000–$42,000 / yearSee Sharp HealthCare Terms & Conditions at https://www.sharp.com/patient-rights-privacy/terms-of-use.cfm and Privacy Policy at https://www.sharp.com/patient-rights-privacy/privacy-practices.cfm and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.
NewSRS - Lead – RN - Pediatrics - Full Time - Day Shift SHARP HEALTHCARESRS - Lead – RN - Pediatrics - Full Time - Day ShiftOrange, CA$53,200–$63,840 / yearThe actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. Demonstrates typing skills proficiency by: Using a keyboard, required to type proficiently and accurately; Have the ability to type a minimum of 30 words per minute with 0-2 errors; Have the ability to proof work.
Regional Environmental Manager Lennar HomesRegional Environmental ManagerIrvine, CA$77,975–$113,888 / yearFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Interact and build working relationships with regulatory agencies including local authorities, municipalities, state and federal environmental protection agencies, local air quality management districts, and, where needed, state and regional water quality control boards.
Project Manager -Land Lennar HomesProject Manager -LandIrvine, CA$80,705–$147,046 / yearFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. We reasonably expect the base compensation offered for this position to range from an annual salary of $80,705.00 - $147,046, subject to adjustment based on business-related factors such as employee qualifications, geographic pay differentials (e.g., cost of labor/living, etc.), and operational considerations.
Purchasing Manager Lennar HomesPurchasing ManagerIrvine, CA$67,511–$104,756 / yearFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. We reasonably expect the base compensation offered for this position to range from an annual salary of $67,511.00 - $104,756, subject to adjustment based on business-related factors such as employee qualifications, geographic pay differentials (e.g., cost of labor/living, etc.), and operational considerations.
NewRegional Marketing Project Manager Lennar HomesRegional Marketing Project ManagerIrvine, CA$126,500–$158,100 / yearFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. This position directly oversees and manages the Field Marketing Coordinators and collaborates crossfunctionally with division sales leaders and regional marketing specialists to ensure brand consistency, marketing campaign execution, quality control, and operational alignment across all marketing touchpoints.
Customer Care Manager, Vault Collectors Holdings, Inc.Customer Care Manager, VaultSanta Ana, CA$72,438–$95,022 / yearPartner with the Customer Care Manager to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights, and technology, to deliver on a customer service experience that is streamlined, optimized, and personalized to the collector experience. Were looking for a Customer Care Manager, Vault to drive the operational strategy of the customer experience, with a focus on enhancing and delivering exceptional customer service at scale.
NewCustomer Care Manager, Vault Collaborative SolutionsCustomer Care Manager, VaultSanta Ana, CaliforniaPartner with the Customer Care Manager to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights, and technology, to deliver on a customer service experience that is streamlined, optimized, and personalized to the ‘collector’ experience. We’re looking for a Customer Care Manager, Vaultto drive the operational strategy of the customer experience, with a focus on enhancing and delivering exceptional customer service at scale.
Senior Manager, Customer Care QcellsSenior Manager, Customer CareIrvine, CAFull timeMobility Standing 20% of time Sitting 70% of time Walking 10% of time Strength Pulling up to 10 Pounds Pushing up to 10 Pounds Carrying up to 10 Pounds Lifting up to 10 Pounds Dexterity (F = Frequently, O = Occasionally, N = Never) Typing F Handling F Reaching F Agility (F = Frequently, O = Occasionally, N = Never) Turning F Twisting F Bending O Crouching O Balancing N Climbing N Crawling N Kneeling N . Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services.
Senior Manager, Customer Care Data Analytics Hyundai Motor AmericaSenior Manager, Customer Care Data AnalyticsFountain Valley, CA$114,800–$164,000 / yearAdvanced quantitative and analytical capability, including independent deep dives, root cause and trend analysis, and scenario modeling for complex business questions, with strong SQL proficiency (complex multi‑table queries and subqueries). Hands‑on experience with analytics visualization and automation tools (e.g., Tableau, Power BI, Alteryx, Microsoft Fabric), supported by a solid understanding of data modeling, reporting architecture, data quality, and multi‑system data integration.
Senior Manager, Customer Care Strategic Initiatives Hyundai Motor AmericaSenior Manager, Customer Care Strategic InitiativesFountain Valley, CA$107,800–$154,000 / yearTechnology & Innovation Enablement: Provide strategic direction for Customer Care technology initiatives (CRM, telephony, analytics, knowledge management), ensuring alignment with long‑term strategy, operational needs, and approved priorities. Strategic Budget & Portfolio Management: Oversee strategic Customer Care budgets, including prioritization, funding allocation, sequencing of initiatives, and reallocation of resources to maximize impact; responsible for financial stewardship rather than tactical purchasing.
Customer Service Manager The Michaels Companies IncCustomer Service ManagerCosta Mesa, CA$17.75–$23.10 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Senior Customer Care Training Specialist Lead, PSA Collectors Holdings, Inc.Senior Customer Care Training Specialist Lead, PSASanta Ana, CAImprove policies, procedures, and processes through the identification of opportunities for improvement from defined issues considering current procedures; recommend and implement optimal solutions; measure observed improvements, draft documents and reports within PSA Customer Care. As a Senior Customer Care Training Specialist Lead, you will work with people from various departments within Collectors; from Operations to Customer Care, assist the Customer Care team members that may need training or retraining.
Site Contracts Administration and Customer Experience Manager PEAK Technical StaffingSite Contracts Administration and Customer Experience ManagerIrvine, CAIt involves managing a mid-size team of professionals and regular interaction with Division and Site leadership, as well as external stakeholders, including commercial and military customers. The position is responsible for the management and administration of existing contracts, backlog management, and customer experience for both domestic and international commercial and military contracts.
Managed Care Account Manager Foundation Risk Partners CorpManaged Care Account ManagerOrange, CA$95,000–$115,000 / yearEssential Functions: Provides daily administrative and client service support to Producers, Account Executives, and managed care clients within reinsurance and provider stop-loss programs. Job Summary: Collaborates with the team to consistently deliver high-quality service to managed care clients with a focus on reinsurance and provider stop-loss programs.
Customer Support Manager - Americas Tomra Systems ASACustomer Support Manager - AmericasIrvine, CA$110,208–$137,760 / yearAs our Customer Support Manager Americas, you lead the regional Customer Support Center and the teams behind it including Customer Service, Technical Support, Technical Escalations, and Service Excellence. Transforming global food production to maximize food safety and minimize food loss by making sure Every Resource Counts, has been our strength for over 50 years.
Sr. Manager, Digital Product Management (Customer Service Platform) Hyundai Capital AmericaSr. Manager, Digital Product Management (Customer Service Platform)Irvine, CaliforniaThis role is accountable for defining the product vision, translating customer and business needs into scalable solutions, and ensuring measurable impact cross the customer lifecycle and associated workflows. This role operates at the intersection of customer experience, data, and technology, partnering across CX Digital, Operations, Analytics, and Technology to deliver outcomes that improve customer engagement.
P.T. Customer Experience Manager The Michaels Companies IncP.T. Customer Experience ManagerTustin, CA$18.25–$23.30 / hourli>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Experience Manager The Michaels Companies IncCustomer Experience ManagerIrvine, CA$17.75–$23.10 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Experience Manager Full Time The Michaels Companies IncCustomer Experience Manager Full TimeMenifee, CA$17.75–$23.10 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Night and Weekend Customer Experience Manager The Michaels Companies IncNight and Weekend Customer Experience ManagerRedlands, CA$18.25–$23.30 / hourli>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Part-Time Customer Experience Manager The Michaels Companies IncPart-Time Customer Experience ManagerMira Loma, CA$18.25–$23.30 / hourli>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Site Contracts Administration and Customer Experience Manager - Fluid Systems Division Parker Hannifin CorpSite Contracts Administration and Customer Experience Manager - Fluid Systems DivisionIrvine, CA$120,500–$210,950 / yearParker offers competitive benefit programs, including: Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker's goal of addressing the world's most pressing engineering challenges.
PPE Care Multi-Location Branch Manager L.N. Curtis & Sons IncPPE Care Multi-Location Branch ManagerSanta Fe Springs, CA$75,000–$95,000 / yearCurtis PPE Care specializes in the inspection, cleaning, and repair of personal protective ensembles (PPE) and ensemble elements used for structural, wildland, industrial, and aviation firefighting applications. Curtis PPE Care operates six service centers in the Western United States: Henderson, NV, Dublin, CA, Santa Fe Springs, CA, Kent, WA, Salt Lake City, UT, and Gilbert, AZ.
Manager, PCGS Customer Experience Collectors Holdings, Inc.Manager, PCGS Customer ExperienceSanta Ana, CA$94,779–$153,876 / yearEnhance the Collector and Dealer Experience: Continuously improve how collectors and dealers interact with PCGS, protecting the brand while ensuring every interaction-from inquiries to submissions to events-reflects the company's commitment to service excellence. Escalation & Issue Management: Serve as the senior leader responsible for resolving complex customer issues, ensuring high-value clients and key dealers receive thoughtful and timely support.
Senior Supervisor, PSA Customer Care Collectors Holdings, Inc.Senior Supervisor, PSA Customer CareSanta Ana, CA$72,438–$95,022 / yearPartner with the Customer Care Manager to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights, and technology, to deliver on a customer service experience that is streamlined, optimized, and personalized to the 'collector' experience. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions.
Senior Customer Care Lead, PSA Collectors Holdings, Inc.Senior Customer Care Lead, PSASanta Ana, CABalances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts the success of the team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed. Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments, earns praise from customers.
Lead Care Manager Serene HealthLead Care ManagerCerritos, CA$25–$28 / hourul>Individuals transitioning from incarceration/Justice Involved: Adults transitioning from a correctional setting or transitioned from a correction setting within the past 12 months, or children and youth who are transitioning from a youth correctional facility or transitioned from being in a youth correctional facility within the past 12 months. Adults living in the community and at risk for long-term care institutionalization: Adults who are living in the community who meet the SNF Level of Care criteria; or who require lower-acuity skilled nursing or equipment for prevention, diagnosis, or treatment of acute illness or injury.
Sr. Manager, Digital Product Management (Customer Service Platform) Hyundai Capital America, Inc.Sr. Manager, Digital Product Management (Customer Service Platform)Irvine, CAThe posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Minimum 8 years progressive experience in a product, customer or dealer experience environment, with a focus on digital platforms including 3-5 years in a Product Manager role (preferably in the CRM or customer service domain.
Project Manager, Client Services (Customer Service, Order‑to‑Cash, Contract Lifecycle, Med. Device) Danaher CorpProject Manager, Client Services (Customer Service, Order‑to‑Cash, Contract Lifecycle, Med. Device)Brea, CA$105,000–$125,000 / yearApplying PMO best practices, Lean/DBS methodology, and strong change leadership, this role translates strategic priorities into executable project plans and sustained adoption, supporting initiatives across the full contract lifecycle-from customer proposals and contract booking to ordering channels, compliance, billing, revenue protection, and lifecycle management. The Project Manager, North America Client Services leads high‑impact, cross‑functional initiatives to improve operational performance, scalability, compliance, and customer experience across the Client Services value chain.
Float Workforce Development Program Manager & Career Coach (Health Care Instructional Leadership) COPE HEALTH SOLUTIONSFloat Workforce Development Program Manager & Career Coach (Health Care Instructional Leadership)Orange County, CA$70,304–$74,664 / yearWhat We Do: COPE Health Solutions is a national tech-enabled services firm, with a population health management analytics software solution Analytics for Risk Contracting (ARC), collaboratively implementing proven products with payer and provider clients to power success in risk arrangements and development of the future workforce. Manage and actively improve or implement on-site program operations at client site, including quarterly training for scholars, departmental operations, scholar recruitment activities, facilitating meetings and professional development workshops, and major projects such as seasonal programs.
Associate Branch Manager Tree Care Gothic Landscape, Inc.Associate Branch Manager Tree CareSanta Ana, CA$100,000–$130,000 / yearSkills & experience that are necessary as an Associate Branch Manager Tree Care will include, but not limited to: ISA Certified Arborist certification is required and knowledgeable with Coast Live Oak trees. Building effective teams with a moral ethical character and doing whats right for our clients and employees are just a few important factors of being an effective leader with Gothic.
Team Manager Home Care VITAS Healthcare CorpTeam Manager Home CareRiverside, CAp>The Team Manager is the leader of the Patient Care Team and that member of the team whose function is to: supervise, evaluate and coordinate the various component members of the interdisciplinary team; assure continuity of care from admission to discharge or transfer to bereavement; serve as patient advocate and coordinator for other social service and health care providers in the community who are involved in the care of the team's patients; assume responsibility for the maintenance of patient records from intake through discharge or transfer to bereavement. Assures that problems/grievances/service failures experienced by individual patients/families or physicians/MCOs are addressed with team members, vendors, other VITAS departments, and are resolved promptly and satisfactorily.
Manager, Guest Care (Contact Center) (P1-5036061-1) Panda Restaurant Group IncManager, Guest Care (Contact Center) (P1-5036061-1)Rosemead, CA$112,500–$158,000 / yearSummary of Job Description: The Manager, Guest Care (Contact Center) is responsible for leading the day-to-day operations of the company's customer contact center, which supports guest interactions across phone, chat, email, and social media channels. Team Development: Works closely with the Executive Director of Guest Care to recruit, select and develop internal associates to elevate their capabilities & support career advancement.
Regional Customer Program Manager CROSSROADS DIVERSIFIED SERVICES, INC.Regional Customer Program ManagerWalnut, CA$71,070–$80,855 / yearMINIMUM QUALIFICATIONS: • Five or more years of experience in Sales, Program/Account Management, or Customer Service, including at least three years in a supervisory or management role; • Computer literacy, including skills to use ERP and CRM databases, presentation, Internet, spreadsheet, and word processing applications; • Supervisory skills to hire qualified employees, provide for their professional development, administer performance management and disciplinary processes effectively, and address employee relations appropriately; • Ability to effectively supervise and develop assigned team to meet production/service goals while adhering to safety policies and rules; • Ability to communicate effectively both orally and in writing; to make presentations and respond to inquiries by senior management, customers and/or employees; • Demonstrated leadership, organizational, reasoning, problem solving and analytical and exceptional customer service skills; • Human relation skills to build effective relationships with team, customers and public; • Advanced computer literacy including knowledge of word processing, spreadsheet, database and presentation software; • Knowledge of business English including vocabulary, spelling, and correct grammatical usage and punctuation; • Mathematical skills to include the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations; • Ability to establish priorities and solve a wide range of business, operational and strategic management problems; • Flexibility to respond to changing work priorities and handle numerous projects at the same time. This position requires strong internal and external relationship management skills, knowledge of business administration, project management, budgeting, planning, resource management, and the ability to direct staff to meet organizational goals and objectives.
Customer Journey Strategy Manager Hyundai Capital America, Inc.Customer Journey Strategy ManagerIrvine, CAThis role serves as a steward of journey led thinking- identifying friction points, and orchestrating cross functional actions across marketing, sales, digital, servicing, and operational touchpoints to ensure journeys are intentionally designed, measured, and optimized based on customer behaviors, needs, and decision moments, and are aligned to business outcomes, and continuously evolved to create more seamless, personalized, and impactful customer experiences. Minimum 5-7 years' progressive experience in one or more of the following: customer experience (CX), customer journey strategy/management, product management, digital experience, process improvement, business transformation with demonstrated work improving end-to-end customer journeys.
Client Care / Operations Manager FirstLight Home Care of CerritosClient Care / Operations ManagerLong Beach, CAA.) or equivalent from a two-year college or technical school; and 2 years related health care/home care industry experience and/or training preferred; or equivalent combination of education and experience. This individual will be responsible for designated areas of organizational operations including, but not limited to client intakes and service oversight, service evaluations, originating service plans, and supervising care.
ECM RN Care Manager Community Health Systems Inc (US)ECM RN Care ManagerRiverside, CAThe role encompasses a wide range of care management activities, including but not limited to Member engagement, medication reconciliation, prioritize and provide brief interventions to effectively triage Members based on need, promote positive health behaviors, care coordination, and provide education to ECM team and Members. JOB SUMMARY: Under the general supervision of the Care Management (CM) Department Manager, this position is responsible for collaborating with multidisciplinary team members to deliver high-quality, effective care management to Enhanced Care Management (ECM) members.