235 Results for

Customer Care Manager Jobs in Durham, NC

Jobs

New!

Chapel Hill, NCToday

$35.87–$51.57 Per Hour

The Care Manager works collaboratively with healthcare providers, patients, and their families to ensure that patients receive the highest quality of care and support throughout their healthcare journey. This position involves utilizing a variety of skills, including risk segmentation, patient assessments, patient-centered care plans, tasks or interventions, care transitions, delegated work, and payer communication.

New!

Garner, NC1 day ago

See Aveanna Healthcare Terms & Conditions at https://www.aveanna.com/privacypolicy.html and Privacy Policy at https://www.aveanna.com/privacypolicy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. The RN Clinical Manager – Home Health works under the direction and guidance of the Branch Administrator to provide supervision of all clinical staff working with high medical acuity clients and/or clients receiving extended non‐licensed support services.

New!

Raleigh, NC1 day ago

$60,522–$129,615

Manage transitions of care episodes for patients on their panel, including timely completion of structured clinical assessments to identify post-discharge needs, medication reconciliation on behalf of the PCP, and addressal of identified needs directly or via collaboration with other team members. In partnership with the primary care provider, (PCP), the RN, Case Manager is the lead for care management activities, drives care coordination and collaborates with interdisciplinary teams to ensure care continuity for complex patients.

New!

Durham, NC5 days ago

They will supervise, perform, evaluate and coordinate diagnostic and therapeutic clinical procedures as defined in the Respiratory Care Services scope of clinical practice, performing work in accordance with physician orders in the neonatal, pediatric and adult patient populations in intermediate, intensive and emergency care areas. The largest of Duke Health's four hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Durham, NC7 days ago

Client & Stakeholder Communication: Cultivate and maintain positive working relationships with client representatives and service providers at assigned properties, act as remote interface with clients/sites, provide accurate and prompt assistance to all customer inquiries with a commitment to hospitality, and ensure appropriate follow-up with customers, technicians, and vendors. KPI/SLA Performance & Quality Improvement: Communicate KPI and SLA requirements in a timely manner, assist in meeting or exceeding site KPIs, provide ongoing quality analysis of customer feedback, develop and implement effective response plans, and recommend continuous quality improvement practices to identify service delivery improvements and savings.

Raleigh, NC21 days ago

Duties include ensuring that appropriate care and services are available to patients and families, ensures adequate and appropriate clinic staffing on each shift, supervision of nursing staff, medical support staff and utility aide staff, assistance with annual performance reviews of staff, participation in quality improvement initiatives to address identified patient safety or quality of care issues. This is a critical leadership role responsible for guiding both the clinical and administrative operations of a fast-paced, patient-centered environment dedicated to supporting families during one of life’s most meaningful moments.

New!

Raleigh, NC1 day ago

$240,000–$270,000 Per Year

The purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers. Our Primary Care Physicians operate at a single medical center supported by large care teams so our providers can focus on delivering a better quality of care, rather than a volume of services.

CHAPEL HILL, NC10 days ago

$25–$65

Must hold a current fitness certification (or be in the process of obtaining one) from an OTF-approved education entity as follows: ACE (American Council on Exercise), ACSM (American College of Sports Medicine), NASM (National Academy of Sports Medicine), NSCA (National Strength & Conditioning Association), ISSA CPT is also accepted with an NCCPT exam, NCSF (National Council on Strength and Fitness), AFAA (Athletics and Fitness Association of America)- exam must have been completed before October 23, 2023, following recertification will be accepted. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve.

Raleigh, NC19 days ago

$38.51–$58.82 Per Hour

This specialized unit provides high-acuity care for patients with complex and life-threatening cardiac conditions, offering an exciting opportunity for nurses ready to expand their leadership impact while maintaining strong clinical involvement. UNC REX Healthcare is seeking a dynamic and experienced Clinical Nurse Team Leader to join our Cardiac Intensive Care Unit (CICU) within the Heart and Vascular division.

New!

Hillsborough, NCToday

$18.66–$26.51 Per Hour

Performs Oxygen room set-up and monitors oxygen flow-rate, performs oropharyngeal and nasopharyngeal suctioning, tracheostomy care, fecal impaction removal, sterile dressing change wound irrigation, IV fluid assembly and monitoring, IV site care and discontinue peripheral IV, ostomy irrigation and care, urinary catheterization and irrigation, performs established oral, nasogastric, gastrostomy tube feeding. 3. Provide a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records.

Chapel Hill, NC21 days ago

$35.47–$54.18 Per Hour

Utilizes resources in asking research questions and applying appropriate research methods Shares knowledge with colleagues through publication, presentations or other means .Develops, implements and evaluates new and creative approaches to meeting goals. Our interdisciplinary team provides evidence-based and high-quality care primarily to adult post-surgical patients with weight loss issue, gastrointestinal (GI) cancers, and complex non-cancer GI-related illnesses.

New!

Durham, NC5 days ago

Interacts and communicates with physicians, support staff, and other health care professionals to facilitate departmental operations Monitors the status of equipment repairs and preventative maintenance, gathers data on equipment malfunction and associated down time, and documents the effects on patient care. Performs advanced cardiac ultrasound services and procedures to patients utilizing independent judgment, with real-time and off-line manipulation of echocardiographic images for capture, display and analysis of echocardiography data.

New!

Raleigh, NCToday

Here’s what to expect when interacting with us:•We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com•We may also contact you via text message from an identified NVA representative for recruiting-related communication•All job opportunities and applications are hosted on our official careers site: careers.nva.com•There is no cost or confidential information required to apply or be considered for a positionIf you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Our multi-doctor practice is supported by a dedicated team of support staff that share the passion of providing our clients the best possible care through high quality diagnostic tools, treatment and surgery.

Creedmoor, NC21 days ago

Posting Title: Family Nurse Practitioner / Physician Assistant Overview: In a manner consistent and supportive of our values, the Provider is responsible for delivering high quality health care within Fast Pace Health’s scope of services while achieving optimum patient satisfaction. They must have the ability to respond quickly and accurately to changes in condition or response to treatment and is responsible for providing outstanding patient service within the clinic and through various virtual communication channels, while maintaining a compassionate and welcome atmosphere.

Henderson, NC26 days ago

Posting Title: Family Nurse Practitioner / Physician Assistant - $5k Sign-On Bonus Overview: In a manner consistent and supportive of our values, the Provider is responsible for delivering high quality health care within Fast Pace Health’s scope of services while achieving optimum patient satisfaction. They must have the ability to respond quickly and accurately to changes in condition or response to treatment and is responsible for providing outstanding patient service within the clinic and through various virtual communication channels, while maintaining a compassionate and welcome atmosphere.

Creedmoor, NC21 days ago

New!

Henderson, NC5 days ago

Holly Springs, NC21 days ago

$38.51–$58.82 Per Hour

EDUCATION AND PROFESSIONAL DEVELOPMENT - Coordinates, designs and implements educational programs to meet identified learning needs of staff, patients and families. Learn more about our UNC Rex Incentive Program here:https://jobs.unchealthcare.org/pages/unc-rex-incentive-program.

Raleigh, NC30+ days ago

Remote

This job implements effective utilization management strategies including: review of appropriateness of health care services, application of criteria to ensure appropriate resource utilization, identification of opportunities for referral to a Health Coach/case management, and identification and resolution of quality issues. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._.

Raleigh, NC30+ days ago

A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.

Raleigh, NC30+ days ago

Serve as Rezilient’s primary onsite representative with our partners, maintaining a visible and trusted presence across client locations through activities such as benefit fairs, lunch-and-learns, employee pop-ups, and targeted outreach. 5–7 years of experience in customer success, healthcare account management, employee benefits consulting, or a similar client-facing role within healthcare services specifically managing large health systems or hospital accounts.

Raleigh, NC19 days ago

Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass (“Right” resident, medication, dosage, time, route, right to refuse). Maintain and clean the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.

Durham, North Carolina30+ days ago

What You'll Do: We are looking for an Account Executive to join our SaaS Sales team, focused on growing existing SMB customers across the U.S. We are looking for a proven record in SMB relationship management, sales growth, and a focus for customer success. Experience establishing communication and engagement with prospects for sales calls, product presentations, webinars, and in-person meetings, ensuring every customer interaction is insightful and value-driven.

Cary, NC30+ days ago

The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. + Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.

Raleigh, NC30+ days ago

Build strong executive relationships (CHRO, CIO, CFO, COO, etc) across the account by leveraging your sales management team, leveraging UKG executive sponsors and leveraging in-person meetings and interactions. • Monitor account concerns through partnerships with assigned technical resources on customer needs, sentiment, challenges and adoption and partner for solutions that improve customer satisfaction and experience when necessary.

Raleigh, NC30+ days ago

Remote

$59,300–$80,900 Per Year

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. The Care Manager, Telephonic Behavioral Health 2, in a telephonic environment, assesses and evaluates members' needs and requirements to achieve and/or maintain optimal wellness by guiding members/care givers toward and facilitates interaction with resources appropriate for the care and wellbeing of members.

Raleigh, NC30+ days ago

Remote

The Care Manager will advocate and guide utilizing motivational interviewing techniques and intervene on behalf of their members to ensure successful completion of member goals, while providing Complex Case Management and/or care management support through the duration of the care plan. The Care Manager supports the implementation of the Value Based Care Management program in an appropriate and efficient manner by providing high-quality telephonic Case or Care Management with CareFirst members.

Wake Forest, NC30+ days ago

You will spend 6-8 weeks in a series of clinic and management job rotations, workshops, and special projects – all emphasizing experiential learning and feedback – and designed to accelerate your own development and build valuable relationships across the company. We will give you the tools and intense development experiences necessary to prepare you to manage multiple urgent care clinics Cameron, Chapel Hill, Oxford, Wake Forest.

Raleigh, NC30+ days ago

Raleigh, NC18 days ago

Create all applicable work instructions for new projects and update existing work instructions as needed when changes occur during a project life cycle. Maintains contact with client and other departments as a customer service liaison and troubleshooter to resolve complex customer service problems.

Raleigh, NC30+ days ago

Remote

$71,100–$97,800 Per Year

As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.

Raleigh, NC30+ days ago

Remote

$71,100–$97,800 Per Year

Knightdale, NC30+ days ago

TerraBella communities together account for more than 2200 units and span a full spectrum of senior living and care options, including Active Independent Living, Assisted Living, Memory Care, and available, short-term Respite Care. Maintains and cleans the Medication Room, med charts, treatment carts for neatness cleanliness, availability of medications and expired medications.

CHAPEL HILL, NC30+ days ago

be responsible for driving client and patient satisfaction scores; provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; work with the Environment of Care Committee and Infection Prevention Director; effectively manages the Unit Operating System; and/or. Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions.

CLAYTON, NC30+ days ago

be responsible for driving client and patient satisfaction scores; provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; work with the Environment of Care Committee and Infection Prevention Director; effectively manages the Unit Operating System; and/or. Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services.

New!

Raleigh, NCToday

Aegis Therapies , one of the nation’s leading providers of contract rehabilitation and wellness services, is hiring a Program Manager to join our supportive team and reap the benefits of some of the best career advantages in the industry. With a Program Manager Outpatient career, you get the best of both worlds: the chance to improve the lives of seniors while developing your leadership skills as the “go to person” on the team for the customer, resident, and staff.

New!

Raleigh, North Carolina5 days ago

$45,000–$55,000

The Assistant Manager is expected to work a minimum of 50 hours per week across an appropriate mix of day/evening and weekday/weekend shifts in support of business needs. The Assistant Manager must be present during peak business periods, including high-volume days, promotional events, and operationally critical shifts.

New!

Morrisville, NC4 days ago

Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. As the Manager of Contact Center Technology & Design, you will join our team on a journey to help eliminate barriers for patients, increase their access to medications, and help them receive lifesaving treatments while working in an environment that nurtures you.

Morrisville, NC30+ days ago

$93,000–$105,000 Per Year

Engage in a culture of continuous improvement and innovation by leveraging business intelligence, adopting and participating in the development of best practices at the IFM platform level including new tools, process re-engineering and other ideas that provide service delivery efficiencies. Proactively identify and escalate risks and issues at the account level (audit findings, client complaints, material vendor service issues, information security, any impact to the Account KPI’s).

DURHAM, NC30+ days ago

Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

DURHAM, North Carolina14 days ago

Overview: Join Healthcare Services Group (HCSG) as an Environmental Services Manager in Training, where you will learn to manage your own account and oversee housekeeping, laundry, and floor care operations at a long-term care facility. If you're looking for an opportunity to grow your career in environmental services management and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

RALEIGH, NC7 days ago

The Manager Operations Support will be a highly organized and detail-oriented individual who knows how to manage overlapping projects, event management, food deliveries and set-ups, escorting and reception as needed. Sodexo Corporate Services is looking for a Facilities AdminOperations Support Manager to join our life science corporate service client in North Hill area in Raleigh, NC.

Morrisville, NC19 days ago

Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. This position will also provide leadership and professional development to assign direct reports; analyze performance metrics and develop strategies to improve productivity and overall business performance that will help PEC overall performance.

MORRISVILLE, NC12 days ago

SodexoMagic is seeking a Chef/Kitchen Manager with prior culinary supervisory skills and hands-on food production experience to join our team at the private Delta Sky Club at RDU Airport. As a certified minority company, we deliver food, facilities management and integrated services to corporations, healthcare facilities, K-12 schools, colleges and universities and airport lounges.

Durham, NC30+ days ago

$41,600–$45,760

City Wide is seeking a Night Manager to oversee service providers, and work with the account manager on resolving customer issues. Here you will find a high-energy work environment that balances high expectations with collaboration, group support, and fun.

New!

Durham, North Carolina5 days ago

$55,000–$75,000

Summary: The General Manager (GM) is the senior leader of a single site location, accountable for unit profitability, operational execution, team leadership, on-site company assets, and guest experience. The General Manager is expected to work a minimum of 50 hours per week across an appropriate mix of day/evening and weekday/weekend shifts in support of business needs.

Garner, NC30+ days ago

Full-time

Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs. Acquire, manage, and retain a portfolio of 100-130 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $1.5 million.

Cary, NC30+ days ago

Full-time

Raleigh, NC7 days ago

Remote

$173,000–$288,900 Per Year

Leverage business sense to identify key business levers, build value propositions, identify accurate decision makers and appropriately position solution to various customer types and call points within hospitals and local Integrated Delivery Networks (IDN), including the following: Supply Chain, Nurse Managers, Risk Management, and Sterile Processing, Materials Management, Bio-Medical/Clinical Engineering, and Infection Prevention. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.

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Customer Care Manager Jobs in Durham, NC

Jobs

RN Care Manager - Medicine & Oncology ServicesUNC Health

Home Health RN Clinical Manager 10K Sign On BonusAveanna Healthcare

Registered Nurse - Case Manager - Raleigh North CarolinaOak Street Health

Clinical Team Lead/Education, Respiratory Care Services - PediatricsDuke Health

Facility Manager*US AMR-Jones Lang LaSalle Americas, Inc.

RN Patient Services Manager III - Rex Labor and DeliveryUNC Health

Primary Care PhysicianOak Street Health

Group Fitness ManagerOrangetheory Fitness

RN Clinical Nurse IV- 4HV Cardiovascular Intensive Care Unit (CICU)UNC Health

Clinical Support Tech II (Nights) - Critical Care Unit HillsboroughUNC Health

RN Clinical Nurse IV- GI Surgery & Surgical Oncology Acute Care UnitUNC Health

Pediatric Cardiac SonographerDuke Health

Medical DirectorNational Veterinary Associates

Family Nurse Practitioner / Physician Assistant - Growth OpportunityFast Pace Health

Family Nurse Practitioner / Physician Assistant - $5k Sign-On BonusFast Pace Health

Family Nurse Practitioner / Physician Assistant - Flexible SchedulesFast Pace Health

Family Nurse Practitioner / Physician AssistantFast Pace Health

Family Nurse Practitioner / Physician Assistant - New Grad Opportunity with Extensive Training Program!Fast Pace Health

Supervisor Clinical Nurse IV- 6BT Med SurgUNC Health

Care Manager RN - (Remote)Highmark Health

Enterprise Customer Account ManagerUKG

Senior Customer Success ManagerRezilient Health

Med Care ManagerSunrise Senior Living

Customer Account ManagerAvalara

Care ManagerSunrise Senior Living

Customer Account Manager 3UKG

Social Services Care ManagerHumana

Care Manager, Registered Nurse- RemoteSharecare

Urgent Care Clinic ManagerMainStreet Family Urgent Care

Care Manager-1Sunrise Senior Living

Pharmaceutical Call Center Manager - HyrbridSyneos - Commercial - Prod

Care Manager- Telephonic Nurse - Part Time Evenings & WeekendsCenterWell

Care Manager- Telephonic Nurse Part TimeCenterWell

Care Manager/Medication TechnicianTerraBella Knightdale

Environmental Services / Custodial Manager 2Sodexo

Environmental Services / Custodial Operations Manager 2Sodexo

Outpatient PT Program Manager - Part-timeAegis Therapies

Assistant ManagerUltimate Staffing Services

MANAGER, CONTACT CENTER TECHNOLOGY & DESIGNMercalis

Facilities ManagerJones Lang LaSalle Incorporated

Environmental Services Department ManagerHealthcare Services Group, Inc.

Environmental Services - Manager in TrainingHealthcare Services Group, Inc.

Operations Support ManagerSodexo

PEC Operations ManagerMercalis

Chef/Kitchen ManagerSodexo

Night ManagerCity Wide Facility Solutions

General ManagerUltimate Staffing Services

Business Relationship Manager II - Assistant Vice PresidentJPMorgan Chase Bank, N.A.

Business Relationship Manager I - OfficerJPMorgan Chase Bank, N.A.

Account Manager - RaleighFortive Corporation

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