1,391 Results for

Customer Care Manager Jobs in Chapel Hill, NC

Jobs

New!

Raleigh, NC4 days ago

p>https://careers.dukehealth.org/us/en/dhip . Cultivate exemplary customer service throughout the organization; promote effective communication skills to include, but not limited to problem solving, assertiveness, and support for team members, feedback, active listening and conflict resolution.

Chapel Hill, NC28 days ago

Duties include ensuring that appropriate care and services are available to patients and families, ensures adequate and appropriate clinic staffing on each shift, supervision of nursing staff, medical support staff and utility aide staff, assistance with annual performance reviews of staff, participation in quality improvement initiatives to address identified patient safety or quality of care issues. Provides and facilitates an environment conducive to staff continuing education needs, ongoing unit-based educational needs and orientation of staff members.

Raleigh, NC11 days ago

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

New!

Holly Springs, NC3 days ago

$47.90–$68.86 Per Hour

Duties include ensuring that appropriate care and services are available to patients and families, ensures adequate and appropriate clinic staffing on each shift, supervision of nursing staff, medical support staff and utility aide staff, assistance with annual performance reviews of staff, participation in quality improvement initiatives to address identified patient safety or quality of care issues. This unit supports patients with complex medical needs, post-operative recovery, chronic illness management, and transitional levels of care.

Raleigh, NC7 days ago

$95,000–$140,000 Per Year
Full-time

The Project Manager - Commercial / K-12 Construction - Raleigh will be responsible for the following: Coordinating and managing all necessary project resources from start to finish on time and within budget in a highly collaborative environment. Construction Project Manager - Commercial / K-12 Construction - Raleigh will have the following experience: Bachelor's degree in construction management or related field strongly preferred.

Raleigh, NC14 days ago

$174,070–$374,920 Per Year

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The purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

Hillsborough, NC25 days ago

$38.13–$58.24 Per Hour

Utilizes resources in asking research questions and applying appropriate research methods Shares knowledge with colleagues through publication, presentations or other means .Develops, implements and evaluates new and creative approaches to meeting goals.

UNC Hillsborough Hospital is hiring a Registered Nurse (Clinical Nurse IV), preferably having 1 year of acute care experience and leadership experience to join the 3rd floor, 25-bed Orthopedic/Surgical unit.

Raleigh, NC14 days ago

$38.13–$58.24 Per Hour

This 24-bed unit specializes in intermediate-level care for adult and geriatric patients with complex cardiac conditions, including heart failure, dysrhythmias, myocardial infarctions, and pre-/post-cardiac and vascular procedures.

UNC REX Healthcare is seeking a dynamic and experienced Clinical Nurse Team Leader to join the 7th Floor Cardiac Intermediate Care Unit located within the Heart and Vascular Hospital.

New!

Durham, NC4 days ago

$8–$12 Per Hour

The Operations Coordinator collaborates with healthcare teams, including physicians, nurses, case managers, and support services, to streamline the discharge process, expedite physician order execution, and coordinate the timely transfer of patients.

By leveraging their clinical expertise and effective coordination skills, the Operations Coordinator contributes to optimizing resource utilization, reducing length of stay, and promoting efficient and effective healthcare delivery at Duke University Hospital.

New!

Morrisville, NC3 days ago

Full-time

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Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn<https://www.linkedin.com/company/lennar/> for the latest job opportunities. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.

New!

Raleigh, NC1 day ago

Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation.

Chapel Hill, NC18 days ago

Remote

$33.37–$47.97 Per Hour

Telehealth Patient Care Technician Operations is a vital support service for Virtual Care Services Primary Care and Inpatient Specialty programs that provides technical support and clinical care coordination and ensures a smooth, connected, high quality experience for staff and patients at 10 UNC hospitals and all 100 counties in North Carolina. This role provides leadership for the day-to-day work of the virtual care team, collaborating with the Access Center and Nurse Connect on virtual front-end, triage, and scheduling workflows, and partnering with Virtual Care Services specialty leaders on inpatient operations.

BURLINGTON, North Carolina12 days ago

All Ways Caring Logo_VER_1250x667 .

New!

Raleigh, NC6 days ago

$125,000–$225,000 Per Year

li>Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. As a Customer Success Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical, project, adoption, engagement.

Raleigh, North Carolina30+ days ago

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As an Area Manager - Customer Service, you will assist the Branch Manager in managing all resources within the branch and overseeing the execution of Company policies and procedures in two or more locations; directs all administrative, customer service, and logistics activities to help the Company achieve its financial and service goals.

Staff all branch service and administrative positions, and monitor performance against goals; ensure branch employees are trained in Company procedures, systems, and applications; oversee daily warehouse cycle counts and all quarterly and annual inventory closing work.

Durham, NC30+ days ago

Duke Connected Care, a community-based, physician-led network, includes a group of doctors, hospitals and other healthcare providers who work together to deliver high-quality care to Medicare Fee-for-Service patients in Durham and itssurrounding areas. The Team Lead is responsible for clinical/functional expertise for specific customer populations (QA/QI, Engagement/Referral Process, Clinical conditions, Education/Training, and Care Management) with a design to meet specific contractual and program related requirements.

Durham, NC13 days ago

We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training.

We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.

Durham, NC8 days ago

p>As a GSK Medical Data Scientist you will have the opportunity to grow your data scientists skills by analysing a variety of disparate data sources (including structured and unstructured data ) and build innovative machine learning algorithms to uncover powerful analytic findings at a customer level that drive data-driven decision making for Medical Affairs strategic planning and execution.

Key Responsibilities as Data Science Manager, Medical Analytics:

Develops and delivers high quality, machine learning solutions to uncover learnings for the US Medical Affairs at the patient, HCP/EE segment, and health system level aligned with analytical priorities for:
Segmentation.

Cary, NC30+ days ago

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Morrisville, NC30+ days ago

li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

NC30+ days ago

During the program, you will gain exposure to key operational areas including Sales, Logistics, and Customer Service, while learning how to deliver elevated service experiences for premium customers, drive operational efficiency, and support financial performance. As a Manager Trainee - Premium Customers, you will participate in a structured, hands-on training program designed to develop future leaders through real-world experience at our airport locations.

Raleigh, NC14 days ago

$80,000–$100,000 Per Year

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Inclusion and Belonging- Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/). As a part of the greater Advanced Wound Management (AWM) team, you will call on nursing homes, long term care and specialty pharmacies to provide key brands Santyl, Regranex and other products for all types of wound injuries on patients.

Raleigh, North Carolina30+ days ago

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We are currently seeking a Project Manager with acute care experience to join our Healthcare team in our Raleigh office.

Work side by side in a team environment with our Clients, Consultants, Design Leaders, Architects, Interior Designers, Urban Planners and Emerging Professionals on active production projects.

Raleigh, NC30+ days ago

li>Staff all branch service and administrative positions, and monitor performance against goals; ensure branch employees are trained in Company procedures, systems, and applications; oversee daily warehouse cycle counts and all quarterly and annual inventory closing work.

Durham, North Carolina30+ days ago

$179,100–$286,700 Per Year

What You'll Do:

We are looking for an Enterprise Account Executive to join our SaaS Sales team, focused on growing existing Enterprise customers across the U.S. We are looking for a record in Enterprise relationship management, sales growth, and a focus for customer success.

Account Management and Strategic Execution: Develop and refine comprehensive account plans aimed at delivering sales targets and exceeding customer expectations.

Durham, North Carolina30+ days ago

What You'll Do:

We are looking for an Account Executive to join our SaaS Sales team, focused on growing existing SMB customers across the U.S. We are looking for a proven record in SMB relationship management, sales growth, and a focus for customer success.

Account Management and Strategic Execution: You will develop and refine comprehensive account plans aimed at delivering sales targets and exceeding customer expectations.

Raleigh, NC30+ days ago

$92,300–$153,900 Per Year

The Customer Success Manager (Senior III / Lead IV) is responsible for owning customer outcomes and value realization across a portfolio of enterprise customers, while acting as a quarterback across Sales, Delivery, Operations, Consulting, and Support. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies.

NC27 days ago

Remote

Responsible to vigorously enhance and evolve Airlines & Lessors Voice of Customer processes and collection, providing leadership and expertise of methodologies to ensure consistent and accurate data collection in a manner aligned with the Sales Enablement and Strategic Intelligence (SESI) organization. Lead capture of segment data via multiple techniques including Voice of Customer, Region VPs | Account Executive (AE) team, Aftermarket and SBU feedback, customer sessions, external engagements, expert 3rd party inputs, and facilitated workshops in support of customer strategy development.

Raleigh, NC30+ days ago

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Serve as Rezilient’s primary onsite representative with our partners, maintaining a visible and trusted presence across client locations through activities such as benefit fairs, lunch-and-learns, employee pop-ups, and targeted outreach.

5–7 years of experience in customer success, healthcare account management, employee benefits consulting, or a similar client-facing role within healthcare services specifically managing large health systems or hospital accounts.

Durham, NC20 days ago

Additionally, please know that ServiceTrade does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and ServiceTrade will never ask an employment candidate for financial information or for payment of any kind.

On the Customer Success team, you'll have the opportunity to work with a high-performing, agile team focused on overall adoption and utilization of ServiceTrade's best-in-class software features leading to unbelievably strong customer satisfaction, retention, and loyalty.

Morrisville, NC30+ days ago

p>This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

HCS Operational Project Management - Responsible for the overall direction, coordination, implementation, execution, control and completion of system-wide projects ensuring consistency with UNC Health Care?s strategy, commitments and goals.

NC19 days ago

Remote

$105,000–$130,000 Per Year

Trusted by the Fortune 500, government agencies, and MSSPs, the platform delivers threat-informed learning paths consisting of real-world scenarios in gamified labs and live-fire simulations that build and validate offensive and defensive cyber capabilities. With a loyal community of more than 4 million members and 800+ enterprise customers, Hack The Box empowers teams and intelligent systems alike to strengthen cyber defenses and reduce breach risk effectively.

Raleigh, NC30+ days ago

p>This team goes beyond maintaining current states; they drive significant value from existing sites, map complex customer organizations to farm accounts, and develop multi-threaded relationships from frontline teams to corporate offices, and identify expansion opportunities that fuel our growth targets. Partner with Product, Marketing and Sales as we refine our product offerings for the industrial frontline, including implementation of new hardware, deploying new features, and leading initial upsell motions within your book of business.

Raleigh, NC30+ days ago

You will be responsible for achieving annual new business targets across the following product lines: ID NOW PLATFORM (Influenza, Covid-19, RSV, Strep A), BinaxNOW COVID-19/Flu A&B Combo, DETERMINE HIV-1/2, BinaxNOW Streptococcus pneumoniae & Legionella, BinaxNOW Malaria, Clearview hCG, Clearview PBP2a SA. This role is ideal for professionals with a strong background in clinical diagnostics and a passion for identifying and converting new opportunities within hospital networks, including Laboratory, ED, Clinic, Physician Office Lab and Urgent Care settings.

Chapel Hill, NC25 days ago

$35.87–$51.57 Per Hour

The Care Manager works collaboratively with healthcare providers, patients, and their families to ensure that patients receive the highest quality of care and support throughout their healthcare journey. This position involves utilizing a variety of skills, including risk segmentation, patient assessments, patient-centered care plans, tasks or interventions, care transitions, delegated work, and payer communication.

Chapel Hill, NC21 days ago

$35.87–$51.57 Per Hour

Hillsborough, NC18 days ago

$2,022–$2,026

TerraBella Senior Living proudly serves thousands of residents and families offering a full range of lifestyle and care options including Active Independent Living, Assisted Living, Memory Care, and short-term Respite. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace.

Morrisville, North Carolina14 days ago

li>Referral to community & social support services, including providing referral, information, and assistance and follow-up in obtaining and maintaining community-based resources and social support services while providing comprehensive assistance securing key health-related services (e.g., filling out and submitting applications).

Based on assessment and member identified priorities, develop a member centric and agreed upon care plan in collaboration with appropriate and applicable formal and informal caregivers or support network, providers, and others in the member’s interdisciplinary healthcare team.

Chapel Hill, NC30+ days ago

$35.87–$51.57 Per Hour

Chapel Hill, NC30+ days ago

$35.87–$51.57 Per Hour

New!

NC3 days ago

$21.10–$36.78 Per Hour

p>As an essential member of our Special Needs Plan (SNP) care team, the telephonic Care Manager Specialist (CMS) plays a key role in coordinating the care of our members, particularly those with social determinants of health (SDoH) needs and stable health conditions. The CMS collaborates closely with the Registered Nurse Care Manager, Care Coordinator, Social Worker, and other interdisciplinary care team participants to support the member in maintaining optimal health.

Raleigh, NC30+ days ago

p>The Care Manager/"Designated Care Manager" is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods.

Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.

New!

NC6 days ago

$95,000–$161,000 Per Year

We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients - powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. You will be an instrumental member of a dynamic, cross-functional team that collaborates with Product, Marketing, Sales, and Service delivery teams to ensure effective positioning of new commercial offerings and features at launch and as they scale.

Durham, NC30+ days ago

Step into a role where strategy meets impact: as Global Contract Logistics Customer Development Manager Technology, youll shape global direction and elevate strategic customer partnerships across the Technology landscape, with the flexibility to be based anywhere in the United States. Lead high value, complex, and multi country sales pursuits for warehousing, distribution, and value added logistics solutions in the area of production/manufacturing logistics, aftermarket and spare parts and finished goods.

Raleigh, NC30+ days ago

Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass (“Right” resident, medication, dosage, time, route, right to refuse). Maintain and clean the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.

Raleigh, North Carolina17 days ago

li style="font-size:10pt">Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass (“Right” resident, medication, dosage, time, route, right to refuse).

Maintain and clean the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.

Durham, NC18 days ago

li>Cultivate exemplary customer service throughout the organization; promote effective communication skills to include, but not limited to problem solving, assertiveness, and support for team members, feedback, active listening and conflict Develop and implement processes to enhance clinic operations and practices for ongoing quality improvement.

Department Profile:

At Duke Primary Care Midtown , our dedicated health care team-including family care doctors, nurse practitioners, and physician assistants-provides comprehensive medical care for patients of all ages.

New!

Morrisville, North Carolina6 days ago

Remote

p>The Care Manager l-TCL assures that individuals and families with special health care needs receive integrated whole-person care management, including coordinating across physical health, behavioral health, pharmacy and unmet health-related resource needs to ensure they are linked to services and supports in an effort to maximize potential outcomes and decrease the unnecessary use of hospitals and emergency services by assuring that appropriate quality care is in place.

Actively collaborate with members/legally responsible person, care team, service providers, and identified supports to ensure development of a plan that accurately reflects the individual’s needs and desired life goals consistent with best practices and working through the permanent supportive housing model.

Durham, NC14 days ago

li>Provide on-site, community, and telephonic outreach to patients, providers, and community stakeholders assisting with identification of treatment history, diagnoses and patient care components both internally and externally to ensure that services provided are sensitive to the needs of individual patients and take into account ethnic and cultural backgrounds.

Mebane, NC30+ days ago

The Care Manager works collaboratively with healthcare providers, patients, and their families to ensure that patients receive the highest quality of care and support throughout their healthcare journey. Coordinate care management tasks with other members of the healthcare team while maintaining accountability for the overall coordination and management of patients care as applicable per patient population.

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Customer Care Manager Jobs in Chapel Hill, NC

Nurse Manager- Duke Innovative Pain Therapies Duke Health

RN Patient Services Manager III- Cardiology and Oncology Stepdown Unit UNC Health

RN Patient Services Manager III - Rex Labor and Delivery UNC Health

RN Patient Services Manager III- Holly Springs 6 Bedtower (Med Surg) UNC Health

Project Manager - Commercial / K-12 Construction - Raleigh Michael Page USA

Primary Care Physician Oak Street Health

RN Clinical Nurse IV - Orthopedics and Surgery Acute Care Unit UNC Health

RN Clinical Nurse IV - Cardiac Intermediate Care UNC Health

Operations Coordinator - PRN Duke Health

Entitlements Manager Lennar Homes

Customer Service Manager, Airport Customer Experience American Airlines

Practice Manager III - Virtual Care Services Primary Care UNC Health

Customer Service Manager All Ways Caring HomeCare

Customer Success Manager Technical, Public Sector Appian Corp

Area Manager, Customer Service Graybar

Population Health Care Manager Team Lead Care Transition Duke University

Associate Manager - Customer Service Call Center The American Institute of Certified Public Accountants

Manager, Medical Customer Analytics and Insights - Specialty & Pipeline GSK plc

Customer Experience Manager The Michaels Companies Inc

Customer Experience Manager FT The Michaels Companies Inc

Manager Trainee - Premium Customers Avis Budget Group Inc

Account Manager, Extended Care (Raleigh, NC) Smith & Nephew Plc

Project Manager - Healthcare (Acute Care) LS3P

Area Manager, Customer Service Graybar Electric Co Inc

Enterprise Customer Account Manager Avalara

Customer Account Manager Avalara

Customer Success Manager (Senior III / Lead IV) (RapidScale) Cox Enterprises Inc

Senior Manager, Customer Advancement - Airlines | Lessors (Remote) RTX Corp

Senior Customer Success Manager Rezilient Health

Senior Customer Success Manager ServiceTrade, Inc

HCS Operational Project Manager - Care Access - Service Integration UNC Health

Customer Success Manager Hack The Box Ltd

Customer Success Manager II - Industrial Markets Relay, Inc

Sales Development Manager - Infectious Disease Point of Care Diagnostics - NC Abbott Laboratories

RN Care Manager - Medicine, Oncology, & Neurology Services UNC Health

RN Care Manager - Surgery & Cardiac Services UNC Health

Care Manager TerraBella Hillsborough

I/DD Community Integration Care Manager (Full Time, Hybrid, Morrisville, North Carolina Based) Alliance

RN Care Manager - Nutritional Optimization & Intestinal Rehabilitation UNC Health

RN Care Manager (Per Diem) UNC Health

Care Manager Specialist CVS Health Corp

Care Manager Sunrise Senior Living LLC

Product Marketing Manager - Value Based Care athenahealth Inc

Global Contract Logistics Customer Development Manager - Technology Kuehne + Nagel International AG

Med Care Manager Sunrise Senior Living

Medication Care Manager – Senior Living Sunrise Senior Living

Nurse Manager, AC-Duke Primary Care-Midtown Duke University

Care Manager I-TCL (Full time Remote, Wake County North Carolina Based) Alliance

Population Health Care Manager Medicaid Duke University

RN Care Manager UNC Health

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