Customer Care Manager - State Farm Agent Team Member george almaliky - State Farm AgentCustomer Care Manager - State Farm Agent Team Membersouthfield, MISeeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.
Customer Service Manager The Michaels Companies IncCustomer Service ManagerCommerce Township, MIPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Account Manager - Customer Success SCIOMETRIX INCAccount Manager - Customer SuccessRoyal Oak, MIThe ideal candidate will have 6-10 years of experience in customer success, a strong healthcare background, and the ability to travel for quarterly meetings across the U.S. If you are tech-savvy, data-driven, and passionate about enhancing customer experiences, we encourage you to apply. Your responsibilities will include developing strategies for account acquisition and growth, troubleshooting customer issues, and tracking key performance metrics to drive continuous improvement.
NewCustomer Service Representative AA2ITCustomer Service RepresentativeSouthfield, MIAs Customer Care Coordinator, You: Collaborate effectively and efficiently with team members to manage order to cash process activities such as entering and processing orders, expediting, basic returns, back-order monitoring, sample and zero-dollar orders, consignment order process and removing obstacles that may impact customer requirements and Client ability to satisfy them. Whether it's answering questions, directing customers to the Client product experts, or following up on a shipment, we consider our Customer Care team to be our problem solving and solution "champions", delivering winning results to customers.
NewClinical Manager The Stepping Stones Group LLCClinical ManagerDetroit, MI$65,000–$75,000 / yearWhat You'll Do Provide clinical oversight for all center-based ABA services and programming Lead, mentor, and performance-manage Senior BCBAs, BCBAs, ACSs, and Behavior Technicians Ensure implementation of CAS's Personalized Care Philosophy and assent-based practices Monitor program quality, data integrity, session notes, and treatment outcomes Support intake assessments, FBAs, and timely completion of all clinical reports Partner with regional leadership on caseload planning, staffing, and productivity Oversee center census, ratios, and staffing to ensure consistent service delivery Maintain compliance with health, safety, and regulatory requirements Build and sustain strong relationships with families, schools, providers, and community partners Represent CAS in outreach events and referral-building activities Analyze clinical and financial performance to support center sustainability Serve as a resource for team members regarding policies, procedures, and best practices How Success Is Measured Success in this role is defined by: High-quality, ethical, and consistent clinical care Strong performance, engagement, and retention of clinical staff Positive client outcomes and family satisfaction A healthy, fully staffed center operating at sustainable capacity Effective collaboration with regional leadership and partners ____ Qualifications Master's degree or PhD in Psychology, ABA, or a related field Current BCBA certification in good standing (required) Active Licensed Behavior Analyst (LBA), where applicable Minimum of 5+ years of ABA experience, including at least 3 years as a practicing BCBA Demonstrated experience supervising and managing clinical teams Strong leadership, coaching, and organizational skills Experience overseeing clinical operations and productivity Ability to travel locally as needed ____ Why CAS Is Different We intentionally design clinical leadership roles that: Balance autonomy with accountability Elevate clinicians into true decision-making roles Provide structure without micromanagement Support sustainable growth-for people and programs ____ Not Ready to Make the Jump - but Know Someone Who Is? ____ Why Clinical Leaders Choose CAS True ownership of a center's clinical quality, culture, and outcomes Leadership scope that goes beyond supervision - without losing clinical integrity Sustainable expectations with strong regional partnership and support Ability to build, mentor, and retain high-performing BCBA teams No non-compete clauses - because ethical leadership matters Keep reading to see how this role is intentionally designed for experienced clinical leaders.