NewPsychiatry Area Sales Manager - Los Angeles LundbeckPsychiatry Area Sales Manager - Los AngelesTorrance, CA$180,000–$210,000Internal Candidates must have a minimum of 1 year of Commercial experience in areas such as: Sales Management, Training, Market Access, Sales Operations, or Marketing or a minimum of 2 years consistent sales success within Lundbeck. Set and lead the development of area strategic direction and tactical sales plans using robust analytical skills to identify strengths and opportunities, while minimizing weaknesses and threats to execute those plans and meet or exceed sales goals.
Customer Care Manager Allstate Floral Inc.Customer Care ManagerCERRITOS, CAFull timeAs the leading importer with the largest in-stock decorative flowers, greenery and home decor, Allstate Floral is always looking to recruit and retain exceptional people who are skilled, confident, innovative and committed to providing excellent customer service. The Customer Care team processes a large volume of orders placed over email, fax, phone, and in person, researches and solves customer problems, processes returns, and works on custom/special orders.
Customer Care Manager ATRCustomer Care ManagerLos Angeles, CaliforniaThe ideal candidate brings extensive Talkdesk Workforce Management (WFM) experience, deep call center leadership expertise, and a strong understanding of healthcare customer service operations. The Customer Care Call Center Workforce Manager is responsible for optimizing workforce planning, scheduling, real-time operations, and performance management.
Manager, PSA Customer Care Collaborative SolutionsManager, PSA Customer CareSanta Ana, CaliforniaPartner with the Customer Care Director and Customer Care Managers to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights, and technology, to deliver on a customer service experience that is streamlined, optimized, and personalized to the ‘collector’ experience. We’re looking for a Customer Care Manager for our PSA Customer Care division to drive the operational strategy of the customer experience, with a focus on enhancing and delivering exceptional customer service at scale.
Manager, Vault Customer Care Collaborative SolutionsManager, Vault Customer CareSanta Ana, CaliforniaPartner with the Customer Care Manager to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights, and technology, to deliver on a customer service experience that is streamlined, optimized, and personalized to the ‘collector’ experience. We’re looking for a Manager, Vault Customer Care to drive the operational strategy of the customer experience, with a focus on enhancing and delivering exceptional customer service at scale.
Manager, Customer Care Financial Recovery Hyundai Motor AmericaManager, Customer Care Financial RecoveryFountain Valley, CA$91,000–$130,000 / yearThe role partners closely with Customer Care Strategy and Operations, Finance, and affiliate factories to ensure that incurred expenses are accurately identified, claimed, validated, and recovered in accordance with factory billing policies and timelines. This position is responsible for leading Customer Care factory financial recovery efforts, with a primary focus on recall, service campaign, and warranty expense recovery, buyback-related factory claims support, and the related ACL recovery processes.
Customer Service Manager VCA IncCustomer Service ManagerLos Angeles, CA$70,304–$85,000 / yearIn this role, you'll be instrumental in ensuring our CSRs are well-prepared, empowered, and focused, allowing them to build trust with our clients and ensure that VCA ASEC is able to provide expert care for pets in their time of need. Key skills include strong staff and client relationship management, effective communication, high emotional intelligence, training and development, professionalism, leadership, and a genuine compassion for both pets and people.
NewCustomer Service Manager VCA Animal HospitalsCustomer Service ManagerLos Angeles, CA$70,304–$85,000 / yearIn this role, you'll be instrumental in ensuring our CSRs are well-prepared, empowered, and focused, allowing them to build trust with our clients and ensure that VCA ASEC is able to provide expert care for pets in their time of need. Key skills include strong staff and client relationship management, effective communication, high emotional intelligence, training and development, professionalism, leadership, and a genuine compassion for both pets and people.
Retail-Customer Service Manager (PT) The Michaels Companies IncRetail-Customer Service Manager (PT)Monrovia, CA$17.75–$23.10 / hourApplicants and Employees in Unincorporated Los Angeles County: Michaels reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engage with customers, including minors, including unsupervised minors, and other Team members, especially in high stress situations; accessing company information, assets, property, and products, including cash, checks, and credit card information; and appropriately handling such information, including confidential and personal information of customers and Team Members. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
Strategic Customer Success Manager HealthSnap IncStrategic Customer Success ManagerCAThe ideal candidate brings strong implementation experience in healthcare technology or care management programs, with a proven ability to lead complex, multi-stakeholder deployments within healthcare systems or large group practices. You are a senior partner and subject matter expert who combines deep healthcare domain knowledge with advanced stakeholder management and strategic advisory skills to drive meaningful, measurable results for our most demanding customers.
NewMemory Care - Care Manager for Luxury Senior Living Residence Calligraphy Westwood VillageMemory Care - Care Manager for Luxury Senior Living ResidenceLos Angeles, CA$21–$22 / hourDiscovery Management Group leadsone of the nation’s most purpose-driven and people-centered senior livingorganizations, managing and enhancing senior living communities across theUnited States. At Discovery Senior Living, weare constantly challenging how we are doing things to ensure the lifestyle weare offering our residents is absolutely the greatest value proposition in themarketplace.
Airframe Customer Project Manager StandardAero IncAirframe Customer Project ManagerVan Nuys, CA$95,000–$117,000 / yearAs The Customer Project Manager, you'll will be responsible for the overall success of the assigned project(s) to ensure positive Customer Experience, quality, schedules and budgets are achieved by personal ownership and coordinating with all the departments supporting the project. Develops control systems and reports that accurately measure progress such as project schedules with milestones, project budgets, certifications, material ordering processes, labor targets and Contract Change Orders (CCO).
District Manager - Advanced Wound Care (Southwest Region) Smith & Nephew PlcDistrict Manager - Advanced Wound Care (Southwest Region)Los Angeles, CAAll field sales professionals that are required to gain entry into healthcare facilities to perform the basic remit of their role, must successfully complete our credentialling process, which often includes COVID 19 vaccine management. As a District Manager on the Advanced Wound Management team, you will be leading a team of account managers selling the wound dressings product portfolio including the patient monitoring device, LEAF.
Sr. Manager, Digital Product Management (Customer Service Platform) Hyundai Capital AmericaSr. Manager, Digital Product Management (Customer Service Platform)Irvine, CaliforniaThis role is accountable for defining the product vision, translating customer and business needs into scalable solutions, and ensuring measurable impact cross the customer lifecycle and associated workflows. This role operates at the intersection of customer experience, data, and technology, partnering across CX Digital, Operations, Analytics, and Technology to deliver outcomes that improve customer engagement.
Senior Manager, Customer Success SmarterNotes SmarterDx IncSenior Manager, Customer Success SmarterNotesCARemote$140,000–$160,000 / yearAs a Senior Manager, Customer Success, you will serve as a strategic partner and trusted advisor to leading health systems, ensuring the successful implementation, adoption, and long-term value of our AI-powered clinical documentation solutions. You will help healthcare organizations transform clinician documentation through generative AI solutions, including Progress Notes, Discharge Summaries, Discharge Planning, and future AI-powered clinical workflow products.
Technical Product Manager Sr Customer Portal/Mobile App Mercury Insurance CompanyTechnical Product Manager Sr Customer Portal/Mobile AppCA$137,522.70–$191,003.75 / yearResponsibilities for this role encompass managing the product roadmap, providing mentorship to junior product managers, nurturing vendor relationships, and fostering cross-domain collaboration. Drive decision making and product launches in partnership with engineering, UX, operations, business development, third party vendors and other cross-functional teams.
Account Manager - Extended Care (Field Based) Cardinal Health IncAccount Manager - Extended Care (Field Based)Los Angeles, CA$65,000–$76,000 / yearThe role partners closely with the Field Sales Team, Strategic Accounts Team, and marketing groups to support growth initiatives, coordinate day-to-day account activities, and ensure a consistent, positive customer experience. This position supports a diverse product portfolio, including medical devices such as nutritional delivery pumps and disposable supplies like incontinence products, serving the long-term care market.
Manager, Customer Supply Chain, rhode e.l.f. BeautyManager, Customer Supply Chain, rhodeBeverly Hills, CaliforniaA core focus of this role will be building strong relationships with key retail partners, understanding their supply chain requirements, supporting innovation and promotional planning, identifying and mitigating supply risks, and using customer data to improve in-stocks, fulfillment, and overall service levels. This role will partner closely with Sales, Demand Planning, Supply Planning, Finance, Operations, and external retail partners to ensure strong execution across order management, inventory flow, service levels, launch planning, and ongoing customer supply chain performance.
NewBilingual Care Team Manager (Remote PST, Spanish Speaking) Pair TeamBilingual Care Team Manager (Remote PST, Spanish Speaking)Los Angeles, CARemote$70,000–$80,000 / yearIn the NewsForbes: “For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most”TechCrunch: “Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team”Axios: “Pair Team collects $9M for Medicaid‑based care”About the OpportunityAs the Care Team Manager, you will play a critical role in our whole‑person, interdisciplinary care model. What You'll NeedAt least 2 years of experience managing large individual contributor teams, ideally in a healthcare or community care setting.2+ years of experience with community engagement, patient navigation, or social work.
Project Manager, Client Services (Customer Service, Order‑to‑Cash, Contract Lifecycle, Med. Device) Danaher CorpProject Manager, Client Services (Customer Service, Order‑to‑Cash, Contract Lifecycle, Med. Device)Brea, CA$105,000–$125,000 / yearApplying PMO best practices, Lean/DBS methodology, and strong change leadership, this role translates strategic priorities into executable project plans and sustained adoption, supporting initiatives across the full contract lifecycle-from customer proposals and contract booking to ordering channels, compliance, billing, revenue protection, and lifecycle management. The Project Manager, North America Client Services leads high‑impact, cross‑functional initiatives to improve operational performance, scalability, compliance, and customer experience across the Client Services value chain.
Customer Experience Manager The Michaels Companies IncCustomer Experience ManagerBrea, CA$17.75–$23.10 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
customer experience manager The Michaels Companies Inccustomer experience managerBurbank, CA$18.25–$23.30 / hourApplicants and Employees in Unincorporated Los Angeles County: Michaels reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engage with customers, including minors, including unsupervised minors, and other Team members, especially in high stress situations; accessing company information, assets, property, and products, including cash, checks, and credit card information; and appropriately handling such information, including confidential and personal information of customers and Team Members. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
Customer Experience Manager PT The Michaels Companies IncCustomer Experience Manager PTBurbank, CA$18.25–$23.30 / hourApplicants and Employees in Unincorporated Los Angeles County: Michaels reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engage with customers, including minors, including unsupervised minors, and other Team members, especially in high stress situations; accessing company information, assets, property, and products, including cash, checks, and credit card information; and appropriately handling such information, including confidential and personal information of customers and Team Members. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
Part time Customer Experience Manager The Michaels Companies IncPart time Customer Experience ManagerRedondo Beach, CA$17.75–$23.10 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Sr. Customer Success Manager II Lyra Health IncSr. Customer Success Manager IICA$134,000–$184,000 / yearOutside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. Extensive peer-reviewed research confirms Lyra's transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs.
Customer Business Manager Johnson Controls International PlcCustomer Business ManagerLos Angeles, CA$107,000–$161,000 / yearJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. This individual ensures Customer Satisfaction, contractual requirements, Operations & Maintenance Services and financial performance across a broad spectrum of services through the selection of qualified team members and their development along with people-oriented management of resources.
Customer Success Utilization Manager KARL STORZ Endovision IncCustomer Success Utilization ManagerCAThis person investigates and analyzes customer usage trends and metrics to design and implement customer-specific project mapping, documentation, and training that optimizes and expands the customers use of the operating room network. This role delivers key roadmaps for brand growth, serving as a subject matter expert consultant who provides customized, strategic guidance to expand product impact and technological capability within the market.
Mgr, Customer Success Engineering Palo Alto Networks IncMgr, Customer Success EngineeringBurbank, CAFor candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. Experience working with professional services platforms and working cross-functionally with other GTM organizations like Sales, Sales Operations, Engineering and Product Management.
Enterprise Customer Experience Manager (West Coast) Appcues, Inc.Enterprise Customer Experience Manager (West Coast)CARemote$110,000–$130,000 / yearStart renewal conversations early, build the case for value before it is needed, and keep renewal opportunities current in Salesforce with clear next steps, risk flags, stakeholder notes, and forecast details. As we relaunch the company around a new product, we're looking for a Customer Experience Manager, focused on our Enterprise customers, to own customer relationships, protect revenue, and help customers realize meaningful value from Appcues over time.
Senior Customer Success Manager Color Health IncSenior Customer Success ManagerCA$111,000–$150,000 / yearOur ideal candidate brings 7+ years of client success or account management experience in health benefits or digital health, has a demonstrated track record managing enterprise-level accounts, is excellent at leveraging AI and technology to operate efficiently at scale, and thrives in a fast-paced, high-growth environment. About the Role: As a Senior Customer Success Manager, you'll be our customers' most important contact at Color - serving as their trusted advisor and strategic partner, supporting the evolution and successful execution of their cancer benefit strategy across onboarding, engagement, renewal, and expansion.
Customer Success Manager Corner HealthCustomer Success ManagerSanta Monica, CaliforniaWhen patients trust their provider and keep coming back in-person, there’s a wide surface area for growth, from follow-up care and longitudinal programs to longevity care to new services like cash and wellness products, better retention loops, and entirely new ways of engaging patients. We love celebrating when one of our providers hits a patient growth milestone, when we see a stellar review written by a patient who finally feels listened to, or when we ship a quick feature request that a provider has (our fastest time from request live was 12 minutes!).
Senior Customer Success Manager BetterUp IncSenior Customer Success ManagerCARemote$150,000–$175,000 / yearExtensive experience advising, coaching, influencing, and building relationships both internally and externally with executive-level clients at Fortune 1000 companies (bonus points if you've worked with or for Disney!). CSMs partner with the Account Management, Solutions Design, and Delivery teams to drive adoption and deliver on value, which creates strong business cases for renewals and expansions.
NewManager, Care Management NeueHealthManager, Care ManagementLos Angeles, CABy uniquely aligning the interests of health consumers, providers, and payors, we help to make healthcare accessible and affordable to all populations across the ACA Marketplace, Medicare, and Medicaid. Responsible for the performance and outcome monitoring data at defined intervals that accurately reflects clinical program activities, key performance indicators and workplans where applicable.
Client Account Manager, Large Customer Sales Financial Services Reddit IncClient Account Manager, Large Customer Sales Financial ServicesLos Angeles, CA$135,100–$189,200 / yearProactively manage and deepen relationships with existing advertising partners, both with agencies and directly with Fortune 500 clients to drive year-on-year Reddit revenue growth. This person will closely collaborate with Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.
Case Manager - Care Coordinator (JR 5428) PATH (People Assisting the Homeless)Case Manager - Care Coordinator (JR 5428)Costa Mesa, CARemote$23.24–$28.28 / hourPATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing. Position Responsibilities Include: Conducts intake and individualized needs assessment for all clients and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the client including medical, mental health, substance use, financial resources, vocational, and social support needs.
Store Manager (Sales, Customer Service) Freeway Insurance Services America LLCStore Manager (Sales, Customer Service)Van Nuys, CA$55,000–$120,000 / yearOur Company: Confie and its family of companies - Freeway, Acceptance, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year! Expand business by proactively building relationships with existing customers to meet the agreed upon production and active customer goals.
NewStaff Customer Success Manager SentinelOne IncStaff Customer Success ManagerCA$132,000–$165,000 / yearAs a Staff Strategic Customer Success Manager, you will be tasked with serving as a trusted strategic advisor and technical partner to our largest enterprise customers, guiding them from deployment through long-term adoption and business value realization. Ideal candidates will have: 3-5 years of Customer Success, Technical Account Management, Professional Services, Solutions Engineering, or Technical Program Management experience supporting enterprise customers.
Remote Nurse Case Manager - Care Transitions (RN, CA License) Alignment Healthcare IncRemote Nurse Case Manager - Care Transitions (RN, CA License)CARemote$85,696–$128,543 / yearJoin our team as a Remote Case Manager, where you'll make a direct impact on patient outcomes by coordinating discharge planning, referrals, and community resources. Join us as a Remote Case Manager and help members transition safely from hospital or skilled nursing facility stays back to their homes.
(US) Sr. Provider Customer Success Manager - Payer, Provider & Convener PointClickCare Technologies Inc(US) Sr. Provider Customer Success Manager - Payer, Provider & ConvenerCARemote$118,000–$132,000 / yearIn this role you serve as the primary point of contact with responsibilities that include: identification of performance improvement opportunities and scaling out best practices, building long-term account plans and execution, identification of training + education needs, reconciling business and product challenges, working with the market leadership on market or other relevant initiatives, providing ongoing consultative support. Customer Success Managers ensure optimal adoption of PointClickCare technology, align our product's capabilities with organizational goals, and maintain long term strategic relationships.
Tree Care Account Manager Gothic Landscape, Inc.Tree Care Account ManagerGarden Grove, CA$88,000–$92,000 / year2 or 4-year college degree in a related field and/or, have a minimum of 2-3 years landscape/horticulture experience preferred to include training and managing multiple crew members/gardeners. If you enjoy working outdoors in a fast-paced environment while providing quality and timely customer service to our clients and managing our production crews, we want you to apply today!
Float Workforce Development Program Manager & Career Coach (Health Care Instructional Leadership) COPE HEALTH SOLUTIONSFloat Workforce Development Program Manager & Career Coach (Health Care Instructional Leadership)Los Angeles, CA$70,304–$74,664 / yearWhat We Do: COPE Health Solutions is a national tech-enabled services firm, with a population health management analytics software solution Analytics for Risk Contracting (ARC), collaboratively implementing proven products with payer and provider clients to power success in risk arrangements and development of the future workforce. Manage and actively improve or implement on-site program operations at client site, including quarterly training for scholars, departmental operations, scholar recruitment activities, facilitating meetings and professional development workshops, and major projects such as seasonal programs.
Care Manager Arosa San Gabriel ValleyCare ManagerLos Angeles, CA$75,000–$90,000Tasks may include education / presenting to professional groups; raising consciousness and helping professionals learn how we can help them help their clients/patients; setting up meetings with professionals, getting to know them, figuring out what they need/want, and helping create solutions. It takes a special professional, who is as comfortable with older clients and their families, as they are with our client’s satellite support providers, such as Trust Officers, Attorneys, Physicians, and other elite professional service providers.
Senior Customer Success Manager Circadia Technologies LtdSenior Customer Success ManagerLos Angeles, CA$120,000–$180,000 / yearYou''ll embed yourself in the operations of our most complex healthcare partners, diagnose workflow challenges, design adoption strategies, and drive measurable outcomes, all while building C-suite relationships that make Circadia indispensable. Strategic Partnership Management Act as a trusted advisor to key leadership teams across multi-site healthcare clients.
Client Care / Operations Manager FirstLight Home Care of CerritosClient Care / Operations ManagerLong Beach, CAA.) or equivalent from a two-year college or technical school; and 2 years related health care/home care industry experience and/or training preferred; or equivalent combination of education and experience. This individual will be responsible for designated areas of organizational operations including, but not limited to client intakes and service oversight, service evaluations, originating service plans, and supervising care.
Managed Care Account Manager Foundation Risk Partners CorpManaged Care Account ManagerOrange, CA$95,000–$115,000 / yearEssential Functions: Provides daily administrative and client service support to Producers, Account Executives, and managed care clients within reinsurance and provider stop-loss programs. Job Summary: Collaborates with the team to consistently deliver high-quality service to managed care clients with a focus on reinsurance and provider stop-loss programs.
Lead Care Manager - OC Illumination Health + HomeLead Care Manager - OCFullerton/Orange County, CAFull timeIllumination Health + Home is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. Deliver comprehensive, non-clinical or clinical care management by assessing needs, developing and updating care plans, coordinating services, setting weekly goals, and tracking progress.
Veterinary Hospital Client Care Manager ACCESS San Fernando ValleyVeterinary Hospital Client Care ManagerWoodland Hills, CA$66,000–$75,000 / yearFull timeMotivate and inspire the front desk staff and doctor’s assistants to provide high quality care to the patients and clients of ACCESS, while working to ensure that actions support the hospital, doctors, and the hospital principles of Quality, Integrity, Compassion, and Service. Oversee training of new and existing staff and / or direct Client Care Assistant Manager and / or Shift Supervisor to follow through on training of individuals.
Manager, Customer Success Enterprise ServiceTitan IncManager, Customer Success EnterpriseCA$134,500–$201,700 / yearSupport for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. As a Manager on the Enterprise Customer Success team, you will lead and inspire a team of 8-10 Customer Success Managers serving some of ServiceTitan's largest and most strategic customers.