2,043 Results for

Customer Care Manager Jobs in Austin, TX

Jobs

Round Rock, TX13 days ago

The hospital also features the Texas Institute for Robotic Surgery, bariatric (weight loss) surgery, a Heart and Vascular Center, neurology and neurosurgery, a kidney transplant program, a Level IV Epilepsy Center, as well as inpatient and outpatient surgery and acute rehabilitation services for both inpatients and outpatients. It provides advanced women’s health services, including maternity and newborn care with Level I, II, and III neonatal intensive care units (NICUs) at the nearby St.

New!

Austin, TXToday

$40–$45

li>Licensed Clinical Social Worker/Registered Nurse License and 2+ years of physical health care management experience, 4-6+ years of physical health care management experience preferred.

Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services!

New!

Austin, TXToday

$35–$40

li>Licensed Clinical Social Worker/Registered Nurse License and 2+ years of physical health care management experience, 4-6+ years of physical health care management experience preferred.

Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services!

New!

Austin, TX2 days ago

p>• Manage a sales territory overlaying with an established Invisalign Region, serving as a business partner to modernize and grow the iTero intraoral scanners install base, ultimately leading to the adoption of Invisalign clear aligners in Ortho practices. With your commercial acumen and influencing skills the Digital Platform Territory Manager will sell iTero intraoral scanners to customers including general dentists and orthodontists by applying comprehensive knowledge and expertise of our Digital Platform.

New!

Austin, TXToday

$65–$67

p>Provides acute/primary care in a corporate environment/onsite clinic; assessing, planning, and providing patient care for employees & families of Client site.

CPR/AED, EKG, phlebotomy, vaccine administration, use of Epic EMR, customer service.

Austin, TX23 days ago

Remote

$140,000–$170,000
Full-time

This is a broad Senior PM role on the quality, trust, and communication side of service delivery — setting the right expectations on both sides, steering Pros to deliver great work, resolving conflicting interests fairly, and making our AI-powered support genuinely good. You'll own the eval systems — golden datasets, automated judges, regression detection, human-review sampling — that define what "good" means for an open-ended conversation, gate every change, and catch quality drift before a customer feels it.

New!

Round Rock, TX4 days ago

Key programs include a nationally accredited oncology program featuring the region’s only adult Transplant and Cellular Therapy Program; a Level II trauma center; advanced cardiac, stroke, and orthopedic services; full‑service maternity and newborn care; and four community emergency centers in Bee Cave and Bastrop.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

New!

Austin, TX2 days ago

Remote

$75,000–$95,000 Per Year

p>By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue.

The Creator Success Manager is a revenue-driving, creator-facing role responsible for growing and retaining a portfolio of high-value creators through data-led monetization strategies, strong relationship ownership, and proactive risk management.

New!

Austin, TX2 days ago

$131,035–$196,553 Per Year

li>The current base salary range for this position is expected to be between $131,035 and $196,553 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators. The ACE will also gain insights from clinical teams and office staff supporting patients with sickle cell disease to further their understanding of the disease burden associated with sickle cell disease and the types of support they need for their patients.

New!

Austin, TX2 days ago

Remote

$127,219–$190,828 Per Year

Building on the company’s leadership in the field of cellular metabolism, Agios is advancing a robust clinical pipeline of investigational medicines with active and planned programs in alpha- and beta-thalassemia, sickle cell disease, pediatric PK deficiency and MDS-associated anemia. Our teams cultivate strong bonds with patient communities, healthcare professionals, partners and colleagues, which helps us discover, develop and deliver therapies for genetically defined diseases – and make a bigger difference in their lives.

New!

Austin, TX2 days ago

Remote

$131,035–$196,553 Per Year

New!

Austin, TX2 days ago

Remote

li>Access to optional benefits including pre-tax flexible healthcare spending accounts (FSA and HSA), Dependent Care FSA, and Commuter Benefits, as well as optional Supplemental Life, AD&D, Hospital Indemnity, Disability, Legal, Accident, Critical Illness, Pet, and Personal Liability Insurance. Our products are installed in more than 15,000+ multifamily, commercial, gated communities, and student-housing properties worldwide, including properties developed, owned, and managed by the most trusted names in real estate.

New!

Austin, TX2 days ago

Remote

$94,000–$143,000 Per Year

p>Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Conduct technical accounting research in collaboration with the Revenue Accounting Senior Manager, ensure appropriate solutions are implemented with process documentation, and as needed document conclusions in accounting policy format.

New!

Austin, TX2 days ago

$159,000–$215,000 Per Year

It’s a group of channel experts—growth marketing, lifecycle, product marketing, partner marketing, content, and ops—who operate with high ownership and drive a significant share of Pilot’s revenue. Our most recent funding round doubled our valuation to $1.2 billion – Meet Fintech’s Newest Unicorn.

Round Rock, TX13 days ago

David’s Medical Center, Heart Hospital of Austin, and St.

The Registered Nurse (RN) Case Management Supervisor is a working leader who promotes patient-centered care by coordinating the plan of care throughout the patient stay, managing length of stay, ensuring appropriate resource utilization, and developing a safe and appropriate discharge plan in collaboration with the multidisciplinary team.

New!

Austin, TX2 days ago

Remote

$187,000–$260,000 Per Year

You will work alongside a star team from engineering, data science, computer vision, research & design, marketing, operations, legal, sales & customer success in a fast-paced, rapidly growing, technology environment to build intelligent experiences to shift behavior and drive ROI-positive impact for customers.

Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Austin, TX9 days ago

Full-time

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Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn<https://www.linkedin.com/company/lennar/> for the latest job opportunities. Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career.

Austin, TX30+ days ago

Full-time

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Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career.

New!

Austin, TX5 days ago

$107,400–$134,200 Per Year
Full-time

p/>

Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn<https://www.linkedin.com/company/lennar/> for the latest job opportunities. We reasonably expect the base compensation offered for this position to range from an annual salary of $107,400.00 - $134,200, subject to adjustment based on business-related factors such as employee qualifications, geographic pay differentials (e.g., cost of labor/living, etc.), and operational considerations.

This position may be eligible for bonuses.

TX19 days ago

p>Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:

Medical, dental, and vision plans - start when you start!
Host regular team meetings that are energetic and engaging where important information is communicated, associates can provide feedback, share ideas, ask questions, and have ownership in the overall success of the team.

Austin, TX30+ days ago

The people here at Apple don't just create products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the.

Austin, TX30+ days ago

$23,000–$28,000 Per Year

Ensure timely and efficient execution of these plans by coordinating with cross-functional teams and managing resources effectively, focusing on driving time to value and ensuring the customer sees immediate impact. Built on the industry's most expansive proprietary dataset, Semrush delivers AI-driven insights across GEO, SEO, Agentic Search Optimization, content marketing, paid media, and social strategy.

Austin, TX30+ days ago

p>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include:

leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Austin, TX30+ days ago

ul>

Own the program strategy, sequencing, and integrated delivery of AI-driven Self-Service Fan Care initiatives, translating product and business strategy into coordinated execution and measurable fan and business outcomes across teams and timelines. Open Roles Role Detail General Information Locations: Austin, Texas, United States of America Role ID: 212050 Worker Type: Regular Employee Studio/Department: Fan Growth Work Model: Hybrid.

Austin, Texas30+ days ago

Their guidance leads families to the actions and decisions that ensure quality care and an optimal life for those they love, thus reducing worry, stress and time off of work for family caregivers through:

Assessment and monitoring.

The Care Manager is responsible for providing quality professional care management services to all clients and their responsible parties.

Austin, TX30+ days ago

$50,000–$53,000 Per Year

Coordinates requests for home care services and initiation of care, gathers necessary case information, checks Caregiver availability, and schedules initial Caregivers based on case requirements and availability. We're proud to be named one of America's Greatest Workplaces 2025 by Newsweek - a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place.

New!

Austin, Texas6 days ago

This is a high-ownership role sitting at the intersection of clinical operations and technology — you'll be the face of Vironix to our physician and practice partners, ensuring they see measurable value, stay retained, and grow with us. Vironix Health is an Austin-based health technology company transforming chronic care through AI-powered remote patient monitoring (RPM) and chronic care management (CCM).

Austin, TX18 days ago

p>Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we're fortunate to provide all of our Hippos with:

Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families.
Must Haves:
- 3+ years of experience in product management, including full ownership of the product backlog and leading the end-to-end software development lifecycle in collaboration with a team of at least four engineers, delivering impactful and user-focused solutions.

Austin, TX30+ days ago

Remote

$125,000–$153,000 Per Year

The ideal candidate brings a deep understanding of cloud and AI/ML ecosystems, including machine learning operations (MLOps), and enterprise support, combined with a passion for innovation and automation, and a proven ability to lead teams in delivering "white-glove" experiences for strategic customers. What You'll Add to DigitalOcean: Experience: 5+ years of experience in Technical Support, Customer Success, or Technical Account Management within B2B SaaS, Cloud, or AI/ML environments ideally including experience supporting AI-native, high-growth companies with 24x7 production dependencies on GPU infrastructure.

Austin, TX30+ days ago

$130,600–$211,200 Per Year

As the Manager, Technical Customer Support, Focused Services, you will lead, empower, and build trust within a technical support team of Designated Support Engineers to identify and resolve complex issues in our established clients' networks. Outstanding communication and presentation skills, maintaining composure and a strong executive presence when engaging senior stakeholders, leading high-level customer interactions, PIRs, and QBRs.

New!

Austin, TX6 days ago

$100,000–$140,000

Vironix Health is an Austin-based health technology company transforming chronic care through AI-powered remote patient monitoring (RPM) and chronic care management (CCM).

Austin, TX12 days ago

Working closely with Customer Support, Training, Sales, Marketing, and Operations, the CSM proactively engages customers to optimize system performance, increase testing utilization, promote software and connectivity adoption, and identify opportunities to enhance the overall customer experience.

· Segment and prioritize accounts based on business impact, utilization trends, and growth potential, developing targeted success plans in collaboration with Regional Sales Managers/Directors (RSMs/RSDs) and distribution partners.

Austin, Texas30+ days ago

li>Serve as the key contact, trusted advisor, advocate and responsible party for a group of Revenue Cycle Management (RCM) customers across multiple specialties by establishing and maintaining strong relationships with multiple levels of the customer organization including providers and C-Suite leadership.

Ensure coordination of resources by identifying support services needed by customers from other areas of eMDs, including practice management, sales, information technology, accounting, administration, compliance, consulting services.

New!

Austin, TXToday

Remote

$215,000–$225,000 Per Year

Its APA system, built on the industry's first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics-all delivered with enterprise-grade security and governance. Its APA system, built on the industry's first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery,RPA, end-to-end orchestration, document processing, and analytics-all delivered with enterprise-grade security and governance.

Austin, TX12 days ago

ul>

Serve as a strategic partner for nonprofit customers through short term, outcome-focused engagements, helping them achieve fundraising and donor engagement goals through Givebutter (this is a pooled motion, not a fixed book of business).

This role also uses AI tools to work efficiently at scale, including using AI to synthesize customer context, draft follow-ups, and identify patterns and risks across accounts while maintaining strong judgment and data hygiene.

Austin, TX30+ days ago

KNIME Software comprises two products: the free and open KNIME Analytics Platform which has an intuitive low-code, no-code interface that allows anyone from spreadsheet users to seasoned data scientists to analyze their data; and KNIME Business Hub, its commercial complement that allows for large-scale collaboration and dissemination of insights across an enterprise.

Join our Customer Success Manager Talentpool and help us ensure our users realize lasting value from KNIME by driving adoption, measurable outcomes, and long-term success.

Round Rock, TX17 days ago

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Austin, TX30 days ago

Austin, Texas9 days ago

li style="font-size:12pt">Customer Experience Management:

Consistently seek ways to improve the customer experience, collaborating with the customer care team to resolve escalations and ensure customer satisfaction.
Leadership and Team Development:
- Foster an environment of partnership, positivity, and a bias toward action, inspiring the team to excel and deliver exceptional customer service.

Austin, TX30+ days ago

Stakeholder mastery: Proven ability to build trust and influence with cross-functional peers across Sales, Customer Success, Professional Services, Product, Engineering, and Operations, as well as with senior stakeholders, communicating clearly and credibly to build alignment, drive action and deliver outcomes. Enable customer outcomes: Partner with Sales, Customer Success, and Professional Services to support customers throughout their journey, elevating the experience for all customers, delivering a differentiated premium support offering, and building trusted relationships that strengthen long-term partnership.

Austin, TX30+ days ago

p>Parker offers competitive benefit programs, including:

Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.
Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.

Austin, TX30+ days ago

We are chartered with rethinking the shopping experience and the assisted sales touch-points we have throughout the customer journey, spanning Voice/Chat systems, Payments, Customer Care, Delivery, Fulfillment and many other Digital Programs.\n \nWe're looking for an exceptional Program/Project Manager that brings deep technical and execution proficiency, and has a consistent record of leading diverse and complex projects from conception through implementation in either an e-Commerce, Contact Center, or AI-enabled customer systems landscape.\n \nExperience supporting or leading programs that implement generative AI and/or agentic capabilities within customer-facing or operational environments, including integration with existing enterprise systems and workflows. Our Customer Systems and Support (CSS) team within ASO is responsible for partnering cross functionally to deliver scalable, efficient, and customer centric processes and technology solutions to our Retail Customers and global network of Call Center Specialists.

Austin, TX30+ days ago

Remote

Full-time

As part of an assigned team, develops effective collaborative relationships with TriWest's inter and intra-departmental stakeholders and other SMEs, C-Suite executives, and other leaders in Operations, Health Care Services, Provider Network, and IT to ensure that TriWest meets contractual requirements and fulfills organizational objectives. The Provider Program Manager ensures that strategic, enterprise-wide programs are well defined, planned, tracked, and communicated in a consistent manner; is responsible for collaborating with C-Suite executives and other stakeholders; and is responsible for deliverables that meet defined requirements and for utilizing project management best practices.

Austin, TX27 days ago

For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. Experience working with professional services platforms and working cross-functionally with other GTM organizations like Sales, Sales Operations, Engineering and Product Management.

TX7 days ago

Remote

$215,000–$225,000 Per Year

Its APA system, built on the industry's first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics-all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.

Georgetown, TX30+ days ago

Demonstrated success leading proactive customer experience improvements that increased responsiveness, strengthened relationships, and supported revenue growth or margin improvement. You will align Molex Aerospace & Defense Solutions (ADS) resources to customer priorities, translate customer requirements into actionable plans, and ensure commitments are delivered with speed, discipline, and operational rigor.

Austin, TX30+ days ago

A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.

Austin, TX14 days ago

li>

2+ years of experience in customer success or account management role with a focus on diagnosing, diffusing, and resolving customer escalations preferably with national, multi-product or large regional accounts.

Work autonomously to manage ongoing internal and external communication and projects across multiple customers simultaneously to ensure customer satisfaction and retention.

Austin, TX13 days ago

Inspired by love and brought to reality through passion and determination, The Helper Bees was founded to empower older adult citizens and their families in their search for quality, affordable in-home care providers.

Serve as an expert in care management, the caregiver journey, care coordination, and resource management and navigation Work with our development team to improve care management tools and systems.

TX21 days ago

Remote

$71,100–$97,800 Per Year

As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. In this pivotal role, you will support our Patient Management Program, focusing on individuals with specialized and complex health conditions, including autoimmune disorders, pulmonary diseases, neuromuscular disorders, infectious diseases, cancers, and other rare conditions.

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Customer Care Manager Jobs in Austin, TX

Nurse Manager Postpartum Evenings St. David's North Austin Medical Center

Travel Nurse RN - Case Manager - $40 to $45 per hour in Austin, TX TravelNurseSource

Travel Nurse RN - Case Manager - $35 to $40 per hour in Austin, TX TravelNurseSource

Digital Platform Territory Manager Align Technology, Inc.

Travel Nurse RN - Nurse Manager - $65 to $67 per hour in Austin, TX TravelNurseSource

Senior Product Manager, Service Delivery LawnStarter

Trauma Nurse Manager St. David's South Austin Medical Center

Creator Success Manager - Remote Later

Senior Manager, Clinical Educator, Sickle Cell Disease Agios Pharmaceuticals

Senior Manager, Clinical Nurse Educator – Sickle Cell Disease - Remote Agios Pharmaceuticals

Senior Manager, Clinical Educator, Sickle Cell Disease - Remote Agios Pharmaceuticals

Marketing Manager - Remote ButterflyMX

Manager, Revenue Accounting - Remote Motive

Senior Integrated Marketing Manager, Franchises Pilot

Registered Nurse Case Management Supervisor St. David's Medical Center

Director of Product Management, AI - Remote Motive

Land Development Manager Lennar Homes

Production Manager Lennar Homes

Product Manager, Digital Buying & Selling Lennar Homes

Manager, Customer Care & Sales Advisor Cable One Inc

Worldwide Quality Program Manager, Retail Customer Care Apple Inc

Customer Success Manager, Enterprise (Customer Success Enterprise, US Team) SEMrush Holdings Inc

Retail PT Night and Weekend Customer Service Manager The Michaels Companies Inc

Senior Program Manager, Self-Service Fan Care Electronic Arts Inc

Care Manager Mir Care Consultants

Client Manager Home Care AccentCare Inc

Customer Success Manager Vironix Health

Product Manager - Mobile & Customer Portal Hippo Holdings Inc

Manager, Customer Success Engineering DigitalOcean LLC

Manager, Technical Customer Support, Focused Services Palo Alto Networks Inc

Customer Success Manager Vironix AI

Customer Success Manager Nuclein

Customer Success Manager CompuGroup Medical

Customer Success Manager Automation Anywhere

Customer Success Manager Givebutter

Customer Success Manager (m/f/d) [Talentpool] KNIME.com AG

FT Customer Experience Manager The Michaels Companies Inc

Retail Customer Engagement Manager The Michaels Companies Inc

Customer Experience Manager Brilliant Earth

Senior Manager Customer Support DeepL SE

Customer Service Account Manager Parker Hannifin Corp

Senior Project Manager - Customer Systems Transformation (ASO) Apple Inc

Provider Program Manager - Provider Strat Value Base Care TriWest Healthcare Alliance

Mgr, Customer Success Engineering Palo Alto Networks Inc

Customer Success Manager Automation Anywhere Inc

Program Manager - Customer Experience Team Koch Inc

Enterprise Customer Account Manager UKG

Customer Success Manager Brightree LLC

Care Manager The Helper Bees

Care Manager, Telephonic Nurse 2 Humana Inc

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