704 Results for

Customer Care Manager Jobs in Arlington, VA

Jobs

New!

Dulles, VAToday

$100,000–$110,000 Per Year

Partners with operations and recruiting functions to identify and understand workforce needs; actively participates in implementing recruiting strategy and process; supervises applicant intake process for union hourly positions. Partners with General Manager to understand business objectives and identify corresponding human resource needs; develops and implements human resource strategy to support business objectives.

Arbutus, MD9 days ago

$95,000–$108,000 Per Year

Location: Oak Crest Village by Erickson Senior LivingJoin our team as the RN Delegating Nurse (also known as RN Wellness Manager at Erickson Senior Living) oversees the care performance of the teams within our 25-residnet Assisted Living and 40-resident Memory Care neighborhoods and is committed to providing clinical care at the highest practicable level using the Erickson Person-Center Approach model of care. Tracks and trends/analyze clinical quality areas within Assisted Living and Memory Care including wound care, infection control, falls risk reduction, pain management, weight loss, and dehydration and develops corrective action plans, implements plan and evaluates results of plan identified areas of concerns.

New!

Dulles, VAToday

$95,000–$100,000 Per Year

Works overtime as neededBudget / Revenue Responsibility: (Local Currency)Organization StructureDirect Line Manager (Title): Business Unit Leader or General ManagerDotted Line Manager (Title, if applicable): N/ANumber of Direct Reports: 2 (“Tech, Ops, Facilities” and “Asst, MS, Ops, Facilities”)Number of Dotted Line Reports: N/AEstimated Total Size of Team: 4gategroup Competencies Required to be Successful in the Job: • Thinking – Information Search and analysis & problem resolution skills. • Electrical and or plumbing license(s) is a plusLanguage / Communication Skills: • Must have excellent written and oral communication skills Job DimensionsGeographic Responsibility:Type of Employment: Full-timeTravel %: Ability to travel up to 50% of the timeExemption Classification: ExemptInternal Relationships:External Relationships:Work Environment / Requirements of the Job: • Regularly stands, bends, lifts, and moves intermittently during shifts of 10+ hours.

New!

Springfield, VA2 days ago

$105,000–$105,000 Per Year

Tracks and trends/analyze clinical quality areas within Assisted Living and Memory Care including wound care, infection control, falls risk reduction, pain management, weight loss, and dehydration and develops corrective action plans, implements plan and evaluates results of plan identified areas of concerns. The RN Wellness Manager oversees the care performance of the teams within our 60-bed Assisted Living neighborhood and is committed to providing clinical care at the highest practicable level using the Erickson Person-Center Approach model of care.

New!

Dulles, VAToday

$80,000–$85,000 Per Year

The position is responsible for supervising food production employees in a unionized environment to ensure food specifications, quality assurance of products, sanitation, HACCP and FDA regulations are followed and is responsible for labor and food cost controls. Supervises employees on daily operations including:Conducts performance evaluations for employees providing specific and detailed feedback on their management and leadership skills and the attainment of their respective goals and objectives.

New!

Woodbridge, VAToday

Join Healthcare Services Group (HCSG) as a Dining Services Assistant Manager, supporting the dining department at a long-term care facility. or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf.

New!

Baltimore, MDToday

$27.90–$41.85 Per Hour

Incorporates social, cultural/ethnic, emotional and spiritual aspects of the patient and family into the discharge/psychosocial assessment and the plan of care; demonstrates competency in knowledge base of community resources to address identified needs. Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.

Gaithersburg, MD10 days ago

$48,000–$91,000

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.

McLean, VA10 days ago

We are looking for self-motivating employees who are proficient in and can lead all aspects of the pre-award capture lifecycle in areas of Defense and Military, to include opportunity identification, research, teaming conversations, negotiations, and proposal leadership (working closely with a proposal team). Must be experienced with leading task order capture efforts for one or more large-scale Defense and Military IDIQ contracts, to include developing overall IDIQ capture strategies, creatively and dynamically organizing efforts for maximum efficiency, and driving actions and priorities.

New!

Alexandria, VAToday

$150,000–$450,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. What you bring: 5+ years managing national or regional accounts in a technical services environment — data center experience is the target, but we'll talk to strong PMs or engineers from that world who are ready to move into sales.

New!

Silver Spring, MD1 day ago

The PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and other members of the healthcare team to assure continuum of patient care progression for clinical and cost-effective outcomes. The PCC facilitates and coordinates with community providers and ambulatory case managers to assist with the appropriate level and transition of care for a safe discharge and preventing a re-admission.

New!

Arlington, VA1 day ago

New!

Washington, DC1 day ago

New!

Chevy Chase, MD1 day ago

We believe that empowering our veterinarians and veterinary technicians with easily accessible specialized knowledge results in the most positive outcomes for our patients and helps you continually expand your clinical capabilities. Located on the ground floor of The Camille, a luxury mixed-use development on Wisconsin Avenue, the hospital benefits from unmatched visibility, a built-in client base of residents, and a highly walkable neighborhood with strong foot traffic.

New!

Suitland, MD3 days ago

$20–$45 Per Hour
Full-time
Employee

Passport Automotive Group, one of the largest and most successful privately held automotive groups in the DC metro area, is seeking a skilled Mazda Automotive Service Technician for our state-of-the-art service center in Suitland, MD. Passport Auto Group is a family-owned and operated automotive group founded in 1991, serving the Washington, D.C. metropolitan area with nine dealerships and a collision center.

New!

Suitland, MD3 days ago

$20–$45 Per Hour
Full-time
Employee

Career Growth: As one of the largest and most successful privately held automotive groups in the DC area, we offer clear career advancement opportunities within Passport, including roles like Team Leader, Shop Foreman, and Service Manager. Beyond exceptional pay and benefits, we provide a work environment designed for your success and comfort: State-of-the-Art Facility: Work in an ultra-clean, air-conditioned shop equipped with modern equipment and built-in toolboxes.

New!

McLean, VAToday

$270,000–$450,000 Per Year

Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. Ecosystem Partnership and Co-SellingEngage with technology partners (e.g., AWS, Microsoft, ServiceNow, Salesforce, Celonis) to co-develop solutions and sell to clients.

New!

Germantown, MD1 day ago

Strong interpersonal and leadership skills; ability to motivate physicians and non-physicians, manage multiple assignments, work successfully with a diversity of people and locations, maintain good working relationships; Supportive team member; Ability to establish effective relationships quickly with both clients and non-clients preferred. Residents enjoy a variety of outdoor activities at local parks like Black Hill Regional Park and South Germantown Recreational Park, which features hiking trails, a splash park, and the expansive Maryland SoccerPlex.

New!

Clinton, MD1 day ago

$102,606–$196,996

In the absence of the Director of Nursing maintains communication with the Senior Director of Nursing and Patient Care Services unit-based associates Medical Director providers other nurse leaders and personnel from other departments for the purpose of coordinating operations among the unit/department clinical nursing division and hospital/entity. Maintains knowledge of current trends and developments in the fields of nursing and health care through a variety of professional activities including but not limited to reading the appropriate literature attending related seminars and conferences and maintaining membership in professional nursing associations.

New!

Woodbridge, VAToday

Here’s what to expect when interacting with us:•We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com•We may also contact you via text message from an identified NVA representative for recruiting-related communication•All job opportunities and applications are hosted on our official careers site: careers.nva.com•There is no cost or confidential information required to apply or be considered for a positionIf you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. The Managing Veterinarian partners with the Hospital Manager in the development and delivery of staff training programs, employee hiring/termination, resolving staff concerns, driving community involvement, participating in technician appraisal and counseling sessions, and promoting growth and innovation of the practice.

New!

Reston, VAToday

$75,200–$80,000 Per Year

Maintains structured, documented, and accessible records of labor estimates and calculations, customer details, and departmental correspondence to ensure total departmental cross functionality, consistency of knowledge, and accuracy of calculations. Performs detailed analysis, time studies, work sampling, and operational process modeling to verify the accuracy of labor estimates, project the impact of process change, and develop estimates for new services or operations.

New!

Quantico, VA1 day ago

$70,000–$70,000

Join Healthcare Services Group (HCSG) as a Food Service Director, leading the dining department at a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

New!

Arlington, VA3 days ago

Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Maintain an in-depth and knowledge of related disease state and market dynamics, quality programs, health information technology, care trends or other account-specific considerations that allow engagement in meaningful dialogue and adding value when calling on customers.

New!

Springfield, VAToday

$59,200–$59,200

Upon successful completion of the Floorcovering Management & Sales Training Program, candidates will be placed into either a Floorcovering Operations Manager or Floorcovering Field Technician position in one of the following states:Virginia. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.

Arlington, VA28 days ago

Temporary
Contractor
Full-time

Qualifications: • Requirement - At least 5-7 years of telecommunications and networking experience with technologies such as PSTN, VoIP, call centers, IVR, UCaaS, CCaaS, SIP, SBCs, QoS, cloud. The portfolio of voice products includes Microsoft Teams Phone, Cisco Call Manager, Five9 call center solutions, video intercoms, and legacy voice services.

Washington (Remote), Washington30+ days ago

Remote

$114,400–$124,800 Per Year

Eligible employees (and their families) are offered the following voluntary employee-funded benefits: Health care flexible spending account, dependent care flexible spending account, commuter benefits, voluntary accident & critical injury coverage, voluntary long-term care coverage, and voluntary life and AD&D insurance. For the past 25+ years we have been providing a broad range of high-quality IT services, including staff augmentation, business process outsourcing, custom software solutions, test automation, digital enablement, and other software engineering and digital transformation services.

Millersville, MD30+ days ago

$70,600–$94,150 Per Year

Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer-focused and business-oriented to achieve the financial, growth, compliance, and customer satisfaction goals of the CSC creating a positive impact on the Company.

Millersville, Maryland30+ days ago

$70,600–$94,150 Per Year

Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Overview: We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer-focused and business-oriented to achieve the financial, growth, compliance, and customer satisfaction goals of the CSC creating a positive impact on the Company.

Waldorf, MD30+ days ago

Utilizes the auto-scheduler system to update Front End associate availabilities, headcounts, and schedules to meet weekly business demands while achieving budgeted labor rates and sales per labor hour goals. Operates front-end scanning equipment and register, performs all related check out procedures including properly bagging merchandise efficiently and placing merchandise in customer’s cart.

Rockville, MD28 days ago

$102,250–$110,000 Per Year

Washington, DC30+ days ago

A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.

Washington, DC30+ days ago

Remote

This job implements effective utilization management strategies including: review of appropriateness of health care services, application of criteria to ensure appropriate resource utilization, identification of opportunities for referral to a Health Coach/case management, and identification and resolution of quality issues. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._.

Reston, VA30+ days ago

The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. + Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.

New!

Joint Base Anacostia-Bolling, DC5 days ago

Full-time

The Customer Relations Manager supports the User Experience (UX) Manager in delivering strategic UX initiatives and projects, oversees customer experience and quality assurance efforts, and uses customer feedback, surveys, and analytics to drive service improvements. This role is responsible for managing customer relationships, strengthening partnerships, and ensuring a high-quality customer and user experience through proactive engagement, strategic analysis, and continuous improvement initiatives.

Washington, DC30+ days ago

Employee Assistance Program: Emotional Support Counseling services - 24/7 Life Coaching, Dependent Care, Elder Care, Financial & Legal Support, Wellness Coaching, New Parent Support and more. Because of you, all clients in your portfolio consistently realize the value of their investment, ultimately driving adoption and outcomes leading to renewals, expansion, and advocacy.

Arlington, VA8 days ago

Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse). Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.

Rockville30+ days ago

Remote

McLean, VA30+ days ago

Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass (“Right” resident, medication, dosage, time, route, right to refuse). + Maintain and clean the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.

Fort Belvoir, VA30+ days ago

Washington, DC30+ days ago

Build strong executive relationships (CHRO, CIO, CFO, COO, etc) across the account by leveraging your sales management team, leveraging UKG executive sponsors and leveraging in-person meetings and interactions. • Monitor account concerns through partnerships with assigned technical resources on customer needs, sentiment, challenges and adoption and partner for solutions that improve customer satisfaction and experience when necessary.

Alexandria, VA30+ days ago

Ability to lead the life enrichment component of the Reminiscence program by connecting residents with Life Skills and other life enrichment activities that meet their unique preferences, abilities, and basic human needs. + Ensure the Life Skill is included on the demographic profile of each resident and apply the information by being responsible for implementing, leading, and motivating others in the appropriate Life Skill for the residents in partnership with the Reminiscence Coordinator (RC).

Washington, DC30+ days ago

Remote

$59,300–$80,900 Per Year

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. The Care Manager, Telephonic Behavioral Health 2, in a telephonic environment, assesses and evaluates members' needs and requirements to achieve and/or maintain optimal wellness by guiding members/care givers toward and facilitates interaction with resources appropriate for the care and wellbeing of members.

Baltimore, MD29 days ago

Remote

Full-time

As part of an assigned team, develops effective collaborative relationships with TriWest's inter and intra-departmental stakeholders and other SMEs, C-Suite executives, and other leaders in Operations, Health Care Services, Provider Network, and IT to ensure that TriWest meets contractual requirements and fulfills organizational objectives. The Provider Program Manager ensures that strategic, enterprise-wide programs are well defined, planned, tracked, and communicated in a consistent manner; is responsible for collaborating with C-Suite executives and other stakeholders; and is responsible for deliverables that meet defined requirements and for utilizing project management best practices.

Washington, DC28 days ago

$59,092–$62,487.36 Per Year

SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. Provides geriatric care assessment, case management, care navigation, and resource referral to clients in the form of one-on-one support sessions, family meetings, and group sessions.

Manassas, VA30+ days ago

Remote

$71,100–$97,800 Per Year

Humana Healthy Horizons in Virginia is seeking a RN, Field Care Manager Nurse 2 (Maternal-Health) who will assess and evaluate high acuity member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and well-being of members who are pregnant and postpartum. May need to attend occasional onsite meetings inHumana Healthy Horizons office in Glen Allen, VA.This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. .

New!

Arlington, VA2 days ago

Full-time

You should be able to come to an interview with concrete examples from your current or past work and of how you have lived each of them (If those examples don’t come naturally, this probably isn’t the right seat):We Care About The Customer: A time you made your customer the hero, where they walked away looking smart to their organization because of how you showed up. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary and may include: Social Security Verification, Criminal History, Credit History, Personal and Professional References, social media, Prior Employment Verification, Educational Verification, and Motor Vehicle Records.

Baltimore, Maryland30+ days ago

Mercy Medical Center, recognized as one of America’s Most Trustworthy Companies (Newsweek) and one of America’s Best Midsize Employers (Forbes) in 2024, is hiring an Assistant Registered Nurse Manager in our Emergency Department! He/she combines clinical expertise with the application of leadership and nursing management principles to deliver high quality, cost-effective patient care and ensure satisfaction to both internal and external customers.

Washington, DC30+ days ago

The role focuses on assessment, care planning, service coordination, and collaboration with families, healthcare providers, and community resources to ensure quality, member-centered care. V-Tech Solutions is seeking a Care Manager I to support children and young adults with special needs by providing comprehensive care coordination services.

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Customer Care Manager Jobs in Arlington, VA

Jobs

Sr Human Resources Managergategroup

RN Clinical Manager - Assisted Living/Memory CareOak Crest Village by Erickson Senior Living

Manager, Facilities Operationsgategroup

RN Clinical Manager - Assisted LivingGreenspring Village by Erickson Senior Living

Manager, Food Operationsgategroup

Dining Services Assistant ManagerHealthcare Services Group, Inc.

Case Manager Social Worker (LBSW) - Grace Medical CenterLifeBridge Health

Relationship Manager - Bethesda, MDFidelity Investments

Senior Capture ManagerCredence

Account Manager - Data CenterJobot

Patient Care Coordinator RN, Holy Cross HospitalKaiser Permanente

Patient Care Coordinator RN, Virginia Hospital CenterKaiser Permanente

Patient Care Coordinator RN, Short Hours, Capitol Hill MOBKaiser Permanente

Founding Partner Veterinarian - Chevy Chase - Urgent CareLivewell Animal Hospital of Chevy Chase

Automotive Technician - MAZDAPassport Auto Group

Automotive Technician/Mechanic - NissanPassport Auto Group

Technology Account Lead – Ecosystem Partner, Life SciencesGuidehouse

Assistant Medical Director - Hospital Medicine - Holy Cross Germantown HospitalVituity

RN Assistant Director of Nursing 2E - Relocation Offered!MedStar Health

Veterinarian - ManagingNational Veterinary Associates

Industrial Engineergategroup

Food Service DirectorHealthcare Services Group, Inc.

Pharmaceutical Field Sales RepresentativeInizio Engage

2026 Management & Sales Training Program - FloorcoveringSherwin-Williams

Tier 2- Telecom / Voice Analyst (Cisco Call Manager / Teams Phone)Trigyn Technologies Inc

Program ManagerBeyondsoft Consulting

Customer Service Center Manager in Millersville, Maryland | Careers at Millersville, MDUNAVAILABLE

Customer Service Center ManagerSuburban Propane

Assistant Customer Experience ManagerWeis Markets

Customer Service Center Manager in Rockville, Maryland | Careers at Rockville, MDUNAVAILABLE

Enterprise Customer Account ManagerUKG

Care Manager RN - (Remote)Highmark Health

Care ManagerSunrise Senior Living

Customer Relations ManagerJCS Solutions LLC

Enterprise Customer Success Manager, FederalInvicti Security

LPN Med Care ManagerSunrise Senior Living

Customer Success Manager - OptymEdgeThe EMMES Corporation

Med Care ManagerSunrise Senior Living

Reminiscence Care ManagerSunrise Senior Living

Customer Account Manager 3UKG

Memory care activies managerSunrise Senior Living

Social Services Care ManagerHumana

Provider Program Manager - Provider Strat Value Base CareTriWest Healthcare Alliance

Geriatric Care ManagerSOME, Inc.

Maternal-Child Health RN Field Care ManagerHumana

Customer Success ManagerClearPoint Strategy

Assistant Nurse Manager - Progressive Care/Telemetry- B12Mercy Medical Center

Care Manager IV-Tech Solutions Inc.

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