Customer Care Manager, Vault Collectors Holdings, Inc.Customer Care Manager, VaultSanta Ana, CA$72,438–$95,022 / yearPartner with the Customer Care Manager to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights, and technology, to deliver on a customer service experience that is streamlined, optimized, and personalized to the collector experience. Were looking for a Customer Care Manager, Vault to drive the operational strategy of the customer experience, with a focus on enhancing and delivering exceptional customer service at scale.
NewCustomer Care Manager - Production Control Manager ModaxoCustomer Care Manager - Production Control ManagerLos Angeles, CaliforniaThe Customer Care Manager role is a first line management position that is responsible for supporting the daily operations and program management functions for municipal projects in the Los Angeles area. This role is responsible for managing staff, coordinating with internal teams and external clients, and ensuring that all production notices, reports, and reconciliations are completed on schedule.
NewSenior Manager, Customer Care QcellsSenior Manager, Customer CareIrvine, CAFull timediv>Mobility Standing 20% of time Sitting 70% of time Walking 10% of time Strength Pulling up to 10 Pounds Pushing up to 10 Pounds Carrying up to 10 Pounds Lifting up to 10 Pounds Dexterity (F = Frequently, O = Occasionally, N = Never) Typing F Handling F Reaching F Agility (F = Frequently, O = Occasionally, N = Never) Turning F Twisting F Bending O Crouching O Balancing N Climbing N Crawling N Kneeling N . You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our hqca-recruiting@qcells.com.
NewCustomer Care Manager, Vault Collaborative SolutionsCustomer Care Manager, VaultSanta Ana, CaliforniaPartner with the Customer Care Manager to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights, and technology, to deliver on a customer service experience that is streamlined, optimized, and personalized to the ‘collector’ experience. We’re looking for a Customer Care Manager, Vaultto drive the operational strategy of the customer experience, with a focus on enhancing and delivering exceptional customer service at scale.
Senior Customer Care Training Specialist Lead, PSA Collectors Holdings, Inc.Senior Customer Care Training Specialist Lead, PSASanta Ana, CAImprove policies, procedures, and processes through the identification of opportunities for improvement from defined issues considering current procedures; recommend and implement optimal solutions; measure observed improvements, draft documents and reports within PSA Customer Care. As a Senior Customer Care Training Specialist Lead, you will work with people from various departments within Collectors; from Operations to Customer Care, assist the Customer Care team members that may need training or retraining.
Customer Service Manager BarksdaleCustomer Service ManagerLos Angeles, CaliforniaAbility to navigate and improve complex workflows; comfortable working within a manufacturing environment where products span pressure, temperature, level, and flow instrumentation. Support customer order management, including monitoring order status, coordinating expedites, and resolving issues with Production, Planning, Engineering, and Sales.
NewCustomer Service Manager VCA IncCustomer Service ManagerLos Angeles, CA$70,304–$85,000 / yearIn this role, you'll be instrumental in ensuring our CSRs are well-prepared, empowered, and focused, allowing them to build trust with our clients and ensure that VCA ASEC is able to provide expert care for pets in their time of need. Key skills include strong staff and client relationship management, effective communication, high emotional intelligence, training and development, professionalism, leadership, and a genuine compassion for both pets and people.
Retail-Customer Service Manager (PT) The Michaels Companies IncRetail-Customer Service Manager (PT)Monrovia, CA$17.75–$23.10 / hourApplicants and Employees in Unincorporated Los Angeles County: Michaels reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engage with customers, including minors, including unsupervised minors, and other Team members, especially in high stress situations; accessing company information, assets, property, and products, including cash, checks, and credit card information; and appropriately handling such information, including confidential and personal information of customers and Team Members. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
Customer Service Manager The Michaels Companies IncCustomer Service ManagerCosta Mesa, CA$17.75–$23.10 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Senior Customer Care Lead, PSA Collectors Holdings, Inc.Senior Customer Care Lead, PSASanta Ana, CABalances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts the success of the team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed. Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments, earns praise from customers.
Senior Supervisor, PSA Customer Care Collectors Holdings, Inc.Senior Supervisor, PSA Customer CareSanta Ana, CA$72,438–$95,022 / yearPartner with the Customer Care Manager to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights, and technology, to deliver on a customer service experience that is streamlined, optimized, and personalized to the 'collector' experience. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions.
Customer Service Manager Crane Pumps & Systems IncCustomer Service ManagerLos Angeles, CAAbility to navigate and improve complex workflows; comfortable working within a manufacturing environment where products span pressure, temperature, level, and flow instrumentation. Support customer order management, including monitoring order status, coordinating expedites, and resolving issues with Production, Planning, Engineering, and Sales.
Manager, Airport Customer Operations - LAX (Los Angeles, CA, US) American Airlines MexicoManager, Airport Customer Operations - LAX (Los Angeles, CA, US)Los Angeles, CAOur 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
Senior Customer Care Training Lead, PSA Collaborative SolutionsSenior Customer Care Training Lead, PSASanta Ana, CaliforniaImprove policies, procedures, and processes through the identification of opportunities for improvement from defined issues considering current procedures; recommend and implement optimal solutions; measure observed improvements, draft documents and reports within PSA Customer Care. Fluent in English with the ability to read and comprehend instructions, correspondence, and memos; ability to effectively present information in one-on-one and group situations to other employees of the organization at multiple levels of employment/management.
Supervisor, Customer Care iRhythm Holdings IncSupervisor, Customer CareCARemote$70,000–$88,000 / yearp>For more information, see https://www.ftc.gov/business-guidance/blog/2023/01/taking-ploy-out-employment-scams and https://www.ic3.gov/Media/Y2020/PSA200121. The Customer Care Supervisor manages a team of Customer Care Advocates, Advanced Customer Care Advocates and Senior Customer Care Advocates.
Senior Customer Care Lead, PSA Collaborative SolutionsSenior Customer Care Lead, PSASanta Ana, CaliforniaBalances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts the success of the team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed. Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments, earns praise from customers.
Senior Supervisor, PSA Customer Care Collaborative SolutionsSenior Supervisor, PSA Customer CareSanta Ana, CaliforniaPartner with the Customer Care Manager to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights, and technology, to deliver on a customer service experience that is streamlined, optimized, and personalized to the ‘collector’ experience. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions.
Intermediate Customer Care Representative, PSA Vault (Work Onsite) Collaborative SolutionsIntermediate Customer Care Representative, PSA Vault (Work Onsite)Santa Ana, Californiali>Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed. Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments, earns praise from customers.
Customer Service / Benefits Advisor (Work from home) AO Globe Life - Simonne LeBlancCustomer Service / Benefits Advisor (Work from home)Santa Ana, CARemoteFull timeWe’re one of the fastest-growing teams in our industry, dedicated to helping families and developing future leaders. If you’re looking for a remote role that offers uncapped earning potential, flexible hours, and long-term career growth, this could be the right fit for you.
Senior Customer Asset Management Specialist RB Global IncSenior Customer Asset Management SpecialistMonrovia, CAp>• 3-5 years working within a Customer Service in a Sales Support or Logistics environment, complete understanding of current processes • Computer literate and good command of Microsoft Office • Professional communication skills and strong business acumen • Team player with leadership abilities • Highly organized and able to concurrently handle multiple tasks and projects • Flexible schedule • Ability to work evenings, weekends and stat holidays as required • Must be fluent in English, both written and verbal • Spanish and French an asset • Work both indoors and outdoors year-round, and climb on and off large equipment and trucks. RB Global's portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers' management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.
Case Manager Specialty RN - OB/GYN - TEMPORARY Kaiser PermanenteCase Manager Specialty RN - OB/GYN - TEMPORARYFontana, CA$60.79–$74.40 / hourFor-jobs-where-work-will-be-performed-in-unincorporated-LA-County,-the-employer-provides-the-following-statement-in-accordance-with-the-Los-Angeles-County-Fair-Chance-Ordinance.-Criminal-history-may-have-a-direct,-adverse,-and-negative-relationship-on-the-following-job-duties,-potentially-resulting-in-the-withdrawal-of-the-conditional-offer-of-employment: Consistently-supports-compliance-and-the-Principles-of-Responsibility-(Kaiser-Permanente's-Code-of-Conduct)-by-maintaining-the-privacy-and-confidentiality-of-information,-protecting-the-assets-of-the-organization,-acting-with-ethics-and-integrity,-reporting-non-compliance,-and-adhering-to-applicable-federal,-state,-and-local-laws-and-regulations,-accreditation,-and-licensure-requirements-(where-applicable),-and-Kaiser-Permanente's-policies-and-procedures. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.
Senior Manager Clinical Nutrition and Patient Food Services Kaiser PermanenteSenior Manager Clinical Nutrition and Patient Food ServicesBaldwin Park, CA$139,100–$179,960 / yearOversees the customer and patient experience by reviewing customer/patient requests and using strategic thinking to develop innovative solutions in order to increase customer/patient satisfaction and reduce systematic service recovery issues; forecasting internal and external needs and anticipating work of unit-based teams to support food service and delivery operations that help the business unit deliver quality care; analyzing patterns across patient responses to quality control survey questions, overseeing the submission of relevant quality control reporting, integrating knowledge of metrics used to assess quality control and quality performance across departments to identify systematic issues; planning strategic efforts to reduce critical control points to acceptable levels and improve the care experience; and planning quality control initiatives across teams monitoring and reviewing the resolution of complex customer and patient concerns. Food-Protection-Manager-Certification-from-AAA-Food-Handler-OR-ServSafe-Manager-Certification-OR-Food-Protection-Manager-Certification-from-World-Food-Safety-Organization-OR-Food-Protection-Manager-Certification-from-Responsible-Training-OR-Food-Protection-Manager-Certification-from-Trust20-OR-Food-Safety-Manager-Certification-from-National-Registry-of-Food-Safety-Professionals-OR-Food-Protection-Manager-Certification-from-Learn-2-Serve-OR-International-Certified-Food-Safety-Manager-from-National-Registry-of-Food-Safety-Professionals-OR-Food-Protection-Manager-Certification-from-My-Food-Service-License-OR-Food-Manager-Certification-from-Always-Food-Safe-OR-Food-Protection-Manager-Certification-from-State-Food-Safety-OR-Food-Manager-Certification-from-EduClasses-.
Manager of CSS Housing (Orange County) Illumination Health + HomeManager of CSS Housing (Orange County)Orange County, CAFull timeThis role involves managing key program personnel, including Lead Housing Navigators, Lead Housing Case Managers, Housing Navigators, Housing Case Managers, Housing Retention Specialists and Program Coordinators. Illumination Health + Home (IH+H) is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs.
LVN -Outpatient- Lvl II - Fontana Med Center - Palliative Care - Admin - Full Time (Bilingual Spanish) Kaiser PermanenteLVN -Outpatient- Lvl II - Fontana Med Center - Palliative Care - Admin - Full Time (Bilingual Spanish)Fontana, CA$32.05–$34.68 / hourFor-jobs-where-work-will-be-performed-in-unincorporated-LA-County,-the-employer-provides-the-following-statement-in-accordance-with-the-Los-Angeles-County-Fair-Chance-Ordinance.-Criminal-history-may-have-a-direct,-adverse,-and-negative-relationship-on-the-following-job-duties,-potentially-resulting-in-the-withdrawal-of-the-conditional-offer-of-employment: Consistently-supports-compliance-and-the-Principles-of-Responsibility-(Kaiser-Permanente's-Code-of-Conduct)-by-maintaining-the-privacy-and-confidentiality-of-information,-protecting-the-assets-of-the-organization,-acting-with-ethics-and-integrity,-reporting-non-compliance,-and-adhering-to-applicable-federal,-state,-and-local-laws-and-regulations,-accreditation,-and-licensure-requirements-(where-applicable),-and-Kaiser-Permanente's-policies-and-procedures. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.
Software Specialist Perseus Operating GroupSoftware SpecialistCA$63,000–$77,000 / yearThe organization usually hires applicants with the below qualification: College/University degree in Business Administration, Computer Science, or related discipline. Our Software Specialists are customer-facing, building key customer relationships and delivering superior customer support for our products.
Advanced Medical Support Assistant U.S. Department of Veterans AffairsAdvanced Medical Support AssistantLos Angeles, CA$56,247–$73,121 / yearIf selected, to meet the basic requirement of high school education or equivalent and prior to a firm job offer being extended, applicants must provide one of the following as verification of the education requirement if not covered under the grandfathering provision: Copy of high school diploma OR high school transcript (unofficial or official) OR GED Certificate OR homeschooling completion OR proficiency certificate issued by a State or Territorial Board or Department of Education OR college transcript (official). MSAs at this level develop and/or maintain effective and efficient communication with the patient, interdisciplinary coordinated care delivery model teams, VA medical centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge; communicate with non-VA medical facilities; prepare correspondence to notify patients of normal lab results; manage a system for follow-up care such as consults, tests, etc.).
Medical Support Assistant (Advanced) U.S. Department of Veterans AffairsMedical Support Assistant (Advanced)Los Angeles, CA$56,247–$73,121 / yearI f selected, to meet the basic requirement of high school education or equivalent and prior to a firm job offer being extended, applicants must provide one of the following as verification of the education requirement if not covered under the grandfathering provision: Copy of high school diploma OR high school transcript (unofficial or official) OR GED Certificate OR homeschooling completion OR proficiency certificate issued by a State or Territorial Board or Department of Education OR college transcript (official). MSAs at this level develop and/or maintain effective and efficient communication with the patient, interdisciplinary coordinated care delivery model teams, VA medical centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge; communicate with non-VA medical facilities; prepare correspondence to notify patients of normal lab results; manage a system for follow-up care such as consults, tests, etc.).