NewCustomer Care Manager Vaco LLCCustomer Care ManagerBrookhaven, GA$110,000–$120,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewCustomer Care Associate Vaco LLCCustomer Care AssociateBrookhaven, GA$45,000–$50,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewTax Manager JobotTax ManagerAtlanta, GARemote$120,000–$175,000 / year5+ years of public accounting experience with meaningful exposure to real estate and/or construction clients, complex deal structures, partnership taxation, and multi-entity environments preferred. What you'll be doing: Managing a complex client portfolio weighted heavily toward real estate and construction, including syndicated deals, multi-partner structures, large GCs, and developers.
NewRespiratory Therapy Manager, FT Days - Windy Hill Hospital Wellstar Health Systems, Inc.Respiratory Therapy Manager, FT Days - Windy Hill HospitalMarietta, GADay (United States of America)Click Here to Visit the Windy Hill Hospital Website. Privacy Policy at https://www.wellstar.org/financial-policy-and-privacy-info and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewSenior Customer Service Manager UlineSenior Customer Service ManagerBraselton, GAAs a Senior Customer Service Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
NewAcute Dialysis Services Program Manager - RN Fresenius Medical CareAcute Dialysis Services Program Manager - RNMarietta, GAConfers routinely with Technical Program Manager and Technical Operations Manager to ensure preventative maintenance program for routine machine maintenance, to ensure the timely repair of disabled machines, to coordinate infection control measures, routine culturing, water testing, logging of results, transportation of equipment and supplies and communicate technical information to the staff. Responsible for Acute Care Electronic System (ACES) include the following: Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.
Client Relationship Manager Reed Smith USClient Relationship ManagerAtlanta, Georgia$140,000–$167,000Full timeThe role partners closely with Client Relationship Leaders (CRLs), Practice/Industry Group Leaders (PG/IGLs), and client teams to help drive a coordinated, informed, and commercially focused approach to client engagement. Lead coordination and strategic positioning for panel appointments, re-panel processes, and pitch preparation; follow up with client contacts/lawyers post-pursuit to obtain feedback on outcome, and analyze post-pursuit feedback to inform future relationship and business development strategies.
NewInpatient Case Manager, Emory Saint Joseph, Part Time Kaiser PermanenteInpatient Case Manager, Emory Saint Joseph, Part TimeAtlanta, GA$39.23–$39.23The activities will include daily review of hospital care by chart review and discussion with attending physician, admission and concurrent review for inpatient admissions, meetings with patient and families to develop discharge planning, identification of patients for ambulatory case management, communication with case managers, home care reviewers, social workers, members and providers, quality improvement reviews, and education of the member/family, provider and hospital staff. Responsible for working collaboratively with physician partners to optimize quality and efficiency of care for hospitalized members by carrying out daily utilization and quality review, monitoring for inefficiencies and opportunities to improve care, developing a safe discharge plan to include recommending alternative levels and sites of care when appropriate.
NewTravel Nurse RN - Case Manager - $1,868 to $2,088 per week in Atlanta, GA TravelNurseSourceTravel Nurse RN - Case Manager - $1,868 to $2,088 per week in Atlanta, GAAtlanta, GA$1,867.96–$2,087.72Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.
NewTravel Nurse RN - Case Manager - $2,299 per week in Atlanta, GA TravelNurseSourceTravel Nurse RN - Case Manager - $2,299 per week in Atlanta, GAAtlanta, GA$2,299–$2,299Job Title: Case Manager Profession: RN Specialty: Case Management Duration: 13 weeks Shift: AM (08:00 – 16:30) Hours per Shift: 8 hours Experience: Minimum years of experience required License: RN license required Certifications: Relevant certifications preferred Must-Have: Travel experience preferred. TravelNurseSource is working with Cynet Health to find a qualified Case Manager RN in Atlanta, Georgia, 30308!
RN - Acute Care- Cardiac Telemetry- Full-Time Night Shift Wellstar Health Systems, Inc.RN - Acute Care- Cardiac Telemetry- Full-Time Night ShiftRoswell, GAA. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes. Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system.
NewRN - Acute Care - Cardiac Telemetry - Full-Time Night Wellstar Health Systems, Inc.RN - Acute Care - Cardiac Telemetry - Full-Time NightRoswell, GAA. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes. Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system.
NewRN - Acute Care - Ortho Surgical - Part-Time Night Shift Wellstar Health Systems, Inc.RN - Acute Care - Ortho Surgical - Part-Time Night ShiftRoswell, GAA. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes. Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system.
RN- Acute Care - Cardiac Telemetry- Full-Time Night Shift Wellstar Health Systems, Inc.RN- Acute Care - Cardiac Telemetry- Full-Time Night ShiftRoswell, GAExemplary Practice and Outcomes A. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes B. Serves as a preceptor and/or or mentor for other professional nurses (and staff or students for all disciplines) to ensure that there is a current and future qualified workforce, modeling the professional practice of nursing and creating a healthy work environment Evidence Based Practice and Research A. Promotes Evidence based practice, nursing research and performance improvement in nursing.
NewRN Acute Care - Medical Telemetry - Full-Time Night Shift Wellstar Health Systems, Inc.RN Acute Care - Medical Telemetry - Full-Time Night ShiftRoswell, GAA. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes. Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system.
Senior Product Manager, Service Delivery LawnStarterSenior Product Manager, Service DeliveryAtlanta, GARemote$140,000–$170,000Full timeThis is a broad Senior PM role on the quality, trust, and communication side of service delivery — setting the right expectations on both sides, steering Pros to deliver great work, resolving conflicting interests fairly, and making our AI-powered support genuinely good. You'll own the eval systems — golden datasets, automated judges, regression detection, human-review sampling — that define what "good" means for an open-ended conversation, gate every change, and catch quality drift before a customer feels it.
NewRegistered Nurse(RN)- Acute Care- Med Surg/Post Surgical Fulltime Day Shift 7a-7p Wellstar Health Systems, Inc.Registered Nurse(RN)- Acute Care- Med Surg/Post Surgical Fulltime Day Shift 7a-7pHiram, GAA. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes. Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system.
NewRegistered Nurse (RN)- Acute Care- Med Surg/Post Surgical /Telemetry FT 7a-7p Day Shift Wellstar Health Systems, Inc.Registered Nurse (RN)- Acute Care- Med Surg/Post Surgical /Telemetry FT 7a-7p Day ShiftHiram, GAA. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes. Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system.
NewRegistered Nurse (RN), PT Days - Oncology (Acute Care) Wellstar Health Systems, Inc.Registered Nurse (RN), PT Days - Oncology (Acute Care)Marietta, GAA. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes. Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system.
NewRegistered Nurse(RN)- Acute Care- Fulltime 7p-7a Post Surgical Unit Wellstar Health Systems, Inc.Registered Nurse(RN)- Acute Care- Fulltime 7p-7a Post Surgical UnitHiram, GARemoteA. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes. Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system.
NewContinuous Improvement Manager - Industrial American Equipment HR LLCContinuous Improvement Manager - IndustrialAustell, GARemote$100,000–$105,000 / yearThey possess a natural curiosity for observing how work is performed, identifying inefficiencies, and collaborating with teams to design practical, sustainable improvements that increase productivity, quality, safety, and employee engagement. They are comfortable spending time on the production floor observing operators, asking questions, studying workflows, and working side-by-side with teams to develop better ways of operating.
NeweCommerce Product Manager Kimberly-ClarkeCommerce Product ManagerRoswell, GA$127,600–$157,600 / yearFor Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers. Define and own the eCommerce five-year vision that anticipates evolving B2B customer needs and industry trends, competitive SWOT, customer experience, and capability investments to drive scalable, customer-centric eCommerce growth.
Senior Manager, Clinical Educator, Sickle Cell Disease - Remote Agios PharmaceuticalsSenior Manager, Clinical Educator, Sickle Cell Disease - RemoteAtlanta, GARemote$131,035–$196,553 / yearThe current base salary range for this position is expected to be between $131,035 and $196,553 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators. The ACE will also gain insights from clinical teams and office staff supporting patients with sickle cell disease to further their understanding of the disease burden associated with sickle cell disease and the types of support they need for their patients.
Senior Manager, Clinical Nurse Educator – Sickle Cell Disease - Remote Agios PharmaceuticalsSenior Manager, Clinical Nurse Educator – Sickle Cell Disease - RemoteAtlanta, GARemote$127,219–$190,828 / yearBuilding on the company’s leadership in the field of cellular metabolism, Agios is advancing a robust clinical pipeline of investigational medicines with active and planned programs in alpha- and beta-thalassemia, sickle cell disease, pediatric PK deficiency and MDS-associated anemia. Our teams cultivate strong bonds with patient communities, healthcare professionals, partners and colleagues, which helps us discover, develop and deliver therapies for genetically defined diseases – and make a bigger difference in their lives.
NewRegional Safety Manager American Equipment HR LLCRegional Safety ManagerAustell, GA$100,000–$125,000 / yearThe Regional Safety Manager - East is responsible for the development, implementation, and continuous improvement of comprehensive Health, Safety, and Environmental (HSE) programs across our eastern operations. Bachelor’s Degree in Occupational Safety, Industrial Hygiene, Environmental Science, Loss Control, or a related field (related work experience may be substituted for some or all of the required education).
Manager, Revenue Accounting - Remote MotiveManager, Revenue Accounting - RemoteAtlanta, GARemote$94,000–$143,000 / yearMotive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Conduct technical accounting research in collaboration with the Revenue Accounting Senior Manager, ensure appropriate solutions are implemented with process documentation, and as needed document conclusions in accounting policy format.
NewSurrogacy Case Manager - Licensed Social Worker Family InceptionsSurrogacy Case Manager - Licensed Social WorkerSuwanee, GAInstead, you’ll provide emotional support, education, and coordination throughout the surrogacy journey, ensuring parents and surrogates alike feel cared for and confident at every step. What You’ll DoJourney Management & Case CoordinationManage surrogacy journeys from initial match through postpartum, serving as the primary point of contact for all parties involved.
Service Manager United RentalsService ManagerDecatur, GAThe actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability. We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family.
NewSenior eCommerce Channel Manager Kimberly-ClarkSenior eCommerce Channel ManagerRoswell, GARemote$127,600–$157,600 / yearThis role works in close partnership with Kimberly Clark Professional Channel Managers, Customer Marketing Managers, and the Digital Sales team to integrate eCommerce strategies into customer Joint Business Plans (JBPs) and drive measurable value creation. The eCommerce Channel Manager is responsible for executing and evolving Kimberly-Clark Professional’s eCommerce Playbook with targeted strategic partners to drive omni-channel growth, elevate customer partnerships, and create a sustainable competitive advantage in this fast-growing channel.
Branch Manager - ROS United RentalsBranch Manager - ROSMarietta, GAThe actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability. We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family.
NewPrimary Care Physician Oak Street HealthPrimary Care PhysicianAtlanta, GA$174,070–$374,920 / yearThe purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Project Manager - Healthcare Construction Michael Page USAProject Manager - Healthcare ConstructionAtlanta, GA$115,000–$140,000 / yearFull timeThe firm is led by an experienced leadership team with backgrounds from top-tier contractors and is building a reputation with major healthcare systems through quality execution and client relationships. A rapidly growing general contractor is looking to add a Project Manager to support a strong pipeline of healthcare interior projects.
NewCharge RN - Cardiac Care, Nights Piedmont HealthcareCharge RN - Cardiac Care, NightsSnellville, GAKNOWLEDGE, SKILLS, ABILITIES Leadership Skills Effective Communication Skills Initiative Independent Judgment Ability to handle stressful environmentsDisclaimerThe above information is intended to describe the general nature and level of work being performed by people assigned to this job. Maintains a high level of clinical competency in administering nursing care to include accurate determination of patients acuity and Implements appropriate medical response to include use of protocols/policies/pathways.10.
Registered Nurse RN - Acute Care Wellstar Health SystemRegistered Nurse RN - Acute CareMarietta, GARequired Minimum Skills: Ability to read, write and speak English language optimize the use of technology to support clinical care and holds basic computer skills Strong interpersonal, collaborative skills along with customer service skills required; Ability to function in a fast paced environment and respond to emergencies in using a decisive, composed and respectful manner Possess excellent time management skills; practices nursing using evidence and analytical skills along with possessing strong critical thinking skills. RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor Additional License(s) and Certification(s): Required Minimum Experience: Less than 1 year Completion of accredited/approved school of nursing with requisition clinical hours Required or direct patient care experience Preferred.
Registered Nurse (RN)- Acute Care- Fulltime Day Shift 7a-7p WellStar Health SystemsRegistered Nurse (RN)- Acute Care- Fulltime Day Shift 7a-7pHiram, GACore Responsibilities and Essential Functions: Exemplary Practice and Outcomes A. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes B. RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor Additional License(s) and Certification(s): Required Minimum Experience: Minimum 2 years direct patient care nursing experience.
Registered Nurse (RN)- Acute Care- FulltimenightsCardiac/Telemetry/Renal/MedSurg Wellstar Health SystemRegistered Nurse (RN)- Acute Care- FulltimenightsCardiac/Telemetry/Renal/MedSurgHiram, GAA. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes. Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system.
Director of Product Management, AI - Remote MotiveDirector of Product Management, AI - RemoteAtlanta, GARemote$187,000–$260,000 / yearYou will work alongside a star team from engineering, data science, computer vision, research & design, marketing, operations, legal, sales & customer success in a fast-paced, rapidly growing, technology environment to build intelligent experiences to shift behavior and drive ROI-positive impact for customers. Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
NewRN Navigator Float Kaiser PermanenteRN Navigator FloatAtlanta, GAResponsible for outreach to maintain a positive working relationship as appropriate with key customers (physicians, office staff, diagnostics, radiology staff, inpatient nurses, lab staff, primary care, palliative care, and all other specialty services needed). Work with quality staff, research team members, and other healthcare team partners to collect data, monitor trends, track outcomes, support and/or participate in research projects, and facilitate strategic planning processes related to patient care.
VP Division Manager Lennar HomesVP Division ManagerAlpharetta, GAFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
Customer Care Manager II - Cumming, GA PulteGroup IncCustomer Care Manager II - Cumming, GACumming, GAHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Customer Care Manager II - Braselton, GA PulteGroupCustomer Care Manager II - Braselton, GAAlpharetta, GeorgiaHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name. As one of the nation’s largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that’s consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Customer Care Manager - State Farm Agent Team Member Pamela Perrone - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberCartersville, GASeeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.
Manager, Customer Care Training and Quality PGA TourManager, Customer Care Training and QualityRoswell, GeorgiaRather than delivering programs directly, the Manager builds the frameworks, governs quality and consistency, develops the Training and Quality Supervisors into strong leaders, and ensures the two functions operate as one connected system that closes the loop between measurement and development. The Training & Quality Manager partners closely with Customer Care Operations, Workforce Management, and Product teams to ensure training and quality align with business goals, operational readiness, and evolving customer needs.
Escalation Manager - Customer Care Centers Bank OZKEscalation Manager - Customer Care CentersAlpharetta, GAEnsure escalated cases are handled with appropriate documentation expectations and handoffs, including escalation to leadership and/or Financial Crimes Risk Management resources when required by procedure. Partners with Customer Care leadership and Financial Crimes Risk Management to support sound risk management practices and reinforces fraud-aware call handling.
Manager, Customer Care Training and Quality PGA Tour Superstore IncManager, Customer Care Training and QualityRoswell, GARather than delivering programs directly, the Manager builds the frameworks, governs quality and consistency, develops the Training and Quality Supervisors into strong leaders, and ensures the two functions operate as one connected system that closes the loop between measurement and development. The Training & Quality Manager partners closely with Customer Care Operations, Workforce Management, and Product teams to ensure training and quality align with business goals, operational readiness, and evolving customer needs.
Lead Project/Program Manager (Customer Care Ops - AI Transformation) AT&T IncLead Project/Program Manager (Customer Care Ops - AI Transformation)Atlanta, GA$118,800–$178,200 / yearThe position is responsible for driving work end to end, from intake through deployment, and works across Care and Technology teams to support call delivery initiatives, helping translate strategic direction into clear requirements, delivery plans, and operation outcomes. This person helps define the AI transformation strategy and multi‑year roadmap for Care Ops Support, translating strategy into executable plans that operationalize intelligent PMO platforms, advanced analytics and autonomous workflows.
Manager Customer Care Operations PGA Tour Superstore IncManager Customer Care OperationsRoswell, GAp>In this role, you will lead a team of Customer Service Associates, manage workforce operations, champion process improvement, and collaborate cross-functionally with General Managers across store locations, IT, and other key stakeholders to ensure a seamless and consistent customer journey that reflects the passion and expertise PGA TOUR Superstore is known for. This position serves as the single point of leadership for the customer service function, owning both the day-to-day operational execution and delivering on our commitment to deliver world-class experiences across all service channels.
Care Manager Emory HealthcareCare ManagerAtlanta, GeorgiaFull timeDescription: The Care Manager is responsible for patient care coordination from admission through discharge; ensuring smooth transitions of care as the patient is discharged from the hospital setting, ensuring and facilitating high quality clinical and cost outcomes, procuring and securing post-acute services, coordinating and advocating for patients and families with both internal and external stakeholders, and identifying and addressing potential barriers to care coordination/discharge planning in an effort to foster efficient care delivery and maximize reimbursement. The CM must communicate confidently, effectively, and therapeutically while being assertive and conveying an impression which reflects favorably upon the organization The CM will initiate and facilitate discussions with the payors in order to act as an advocate on behalf of the patient and hospital in an effort to reduce non-covered, non-authorized, or denied services.