NewCustomer Care Manager Vaco LLCCustomer Care ManagerBrookhaven, GA$110,000–$120,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewCustomer Care Associate Vaco LLCCustomer Care AssociateBrookhaven, GA$45,000–$50,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewTax Manager JobotTax ManagerAtlanta, GARemote$120,000–$175,000 / year5+ years of public accounting experience with meaningful exposure to real estate and/or construction clients, complex deal structures, partnership taxation, and multi-entity environments preferred. What you'll be doing: Managing a complex client portfolio weighted heavily toward real estate and construction, including syndicated deals, multi-partner structures, large GCs, and developers.
NewManager - Laboratory, Days Piedmont HealthcareManager - Laboratory, DaysConyers, GALicenses and Certifications Management of Clinical Laboratory only:Certification in medical technology; certification as a medical technologist or medical laboratory scientist by the American Society of Clinical Pathologists (ASCP), AMT (American Medical Technologists) or AAB (American Association of Bioanalysts) . Overview: Piedmont Rockdale is a 161-bed, acute care, not-for-profit community hospital in Conyers that has provided compassionate, patient-centered care to Rockdale County and surrounding communities since 1954.
NewRespiratory Therapy Manager, FT Days - Windy Hill Hospital Wellstar Health Systems, Inc.Respiratory Therapy Manager, FT Days - Windy Hill HospitalMarietta, GADay (United States of America)Click Here to Visit the Windy Hill Hospital Website. Privacy Policy at https://www.wellstar.org/financial-policy-and-privacy-info and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewAcute Dialysis Services Program Manager - RN Fresenius Medical CareAcute Dialysis Services Program Manager - RNMarietta, GAConfers routinely with Technical Program Manager and Technical Operations Manager to ensure preventative maintenance program for routine machine maintenance, to ensure the timely repair of disabled machines, to coordinate infection control measures, routine culturing, water testing, logging of results, transportation of equipment and supplies and communicate technical information to the staff. Responsible for Acute Care Electronic System (ACES) include the following: Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.
NewQuality Manager II MasTec IndustrialQuality Manager IIAtlanta, GA$110,000–$150,000The Quality Manager II will be responsible for managing the Quality on-boarding process, contributing to developing of site-specific ITPs, overseeing the organization and turnover of all quality documentation required for progressive turnover, and management of all discipline inspectors hired for the project. May need to maintain physical strength and stamina; Use arms, hands, and legs fully; Push, pull, and frequently lift and carry objects weighing up to 50 pounds; and stoop, kneel, balance, crouch, crawl, and climb to perform job tasks.
NewSenior Customer Service Manager UlineSenior Customer Service ManagerBraselton, GAAs a Senior Customer Service Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Client Relationship Manager Reed Smith USClient Relationship ManagerAtlanta, Georgia$140,000–$167,000Full timeThe role partners closely with Client Relationship Leaders (CRLs), Practice/Industry Group Leaders (PG/IGLs), and client teams to help drive a coordinated, informed, and commercially focused approach to client engagement. Lead coordination and strategic positioning for panel appointments, re-panel processes, and pitch preparation; follow up with client contacts/lawyers post-pursuit to obtain feedback on outcome, and analyze post-pursuit feedback to inform future relationship and business development strategies.
NewTravel Nurse RN - Case Manager - $1,868 to $2,088 per week in Atlanta, GA TravelNurseSourceTravel Nurse RN - Case Manager - $1,868 to $2,088 per week in Atlanta, GAAtlanta, GA$1,867.96–$2,087.72Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.
General Manager (Scaffolding Projects) System OneGeneral Manager (Scaffolding Projects)Atlanta, GAThe Operations Manager and field leadership team will report directly to this role, with responsibility for executing daily operations, workforce planning, scheduling, and project coordination to meet the demands of complex scaffolding installations. The General Manager will oversee a growing regional team supporting scaffolding construction projects, delivering safe, efficient, and compliant access solutions across a range of job sites.
NewPrimary Care Physician Oak Street HealthPrimary Care PhysicianStone Mountain, GA$174,070–$374,920The purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers. Our Primary Care Physicians operate at a single medical center supported by large care teams so our providers can focus on delivering a better quality of care, rather than a volume of services.
Commercial Data Change Manager JouléCommercial Data Change ManagerDuluth, GA$58–$63.33 / hourPartner with Data Governance Lead, Data Domain Owners/Product Managers, Customer Master Data Lead, and broader Commercial Excellence team to facilitate project activities. • Lead and coordinate initiatives involving two or more work streams across Commercial Excellence and other business units such as Sales, Marketing, Supply Chain, and Customer Service.
NewTravel Nurse RN - Case Manager - $2,299 per week in Atlanta, GA TravelNurseSourceTravel Nurse RN - Case Manager - $2,299 per week in Atlanta, GAAtlanta, GA$2,299–$2,299Job Title: Case Manager Profession: RN Specialty: Case Management Duration: 13 weeks Shift: AM (08:00 – 16:30) Hours per Shift: 8 hours Experience: Minimum years of experience required License: RN license required Certifications: Relevant certifications preferred Must-Have: Travel experience preferred. TravelNurseSource is working with Cynet Health to find a qualified Case Manager RN in Atlanta, Georgia, 30308!
NewSenior Manager Operations I Ryder SystemSenior Manager Operations IMarietta, GA$80,000–$85,000Financial Management:Directly involved in strategic financial planning by developing budgetary forecasts and implementing cost control measures related to maintenance operations budget and location P&L statement to meet short and long term financial goals. Labor Management:Provides leadership, training and development to a management team assigned to the branch(es) to include the Operations Manager, Operations Supervisors, Technicians In Charge and Customer Service Coordinators.
Senior Product Manager, Service Delivery LawnStarterSenior Product Manager, Service DeliveryAtlanta, GARemote$140,000–$170,000Full timeThis is a broad Senior PM role on the quality, trust, and communication side of service delivery — setting the right expectations on both sides, steering Pros to deliver great work, resolving conflicting interests fairly, and making our AI-powered support genuinely good. You'll own the eval systems — golden datasets, automated judges, regression detection, human-review sampling — that define what "good" means for an open-ended conversation, gate every change, and catch quality drift before a customer feels it.
NewRN - Acute Care- Cardiac Telemetry- Full-Time Night Shift Wellstar Health Systems, Inc.RN - Acute Care- Cardiac Telemetry- Full-Time Night ShiftRoswell, GAA. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes. Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system.
NewRegistered Nurse (RN)- Acute Care- Med Surg/Post Surgical /Telemetry FT 7a-7p Day Shift Wellstar Health Systems, Inc.Registered Nurse (RN)- Acute Care- Med Surg/Post Surgical /Telemetry FT 7a-7p Day ShiftHiram, GAA. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes. Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system.
NewRegistered Nurse(RN)- Acute Care- Med Surg/Post Surgical Fulltime Day Shift 7a-7p Wellstar Health Systems, Inc.Registered Nurse(RN)- Acute Care- Med Surg/Post Surgical Fulltime Day Shift 7a-7pHiram, GAA. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes. Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system.
NewRegistered Nurse (RN), PT Days - Oncology (Acute Care) Wellstar Health Systems, Inc.Registered Nurse (RN), PT Days - Oncology (Acute Care)Marietta, GAA. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes. Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system.
NewRegistered Nurse(RN)- Acute Care- Fulltime 7p-7a Post Surgical Unit Wellstar Health Systems, Inc.Registered Nurse(RN)- Acute Care- Fulltime 7p-7a Post Surgical UnitHiram, GARemoteA. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes. Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system.
NewRN Acute Care - Medical Telemetry - Full-Time Night Shift Wellstar Health Systems, Inc.RN Acute Care - Medical Telemetry - Full-Time Night ShiftRoswell, GAA. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes. Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system.
NewRN - Acute Care - Ortho Surgical - Part-Time Night Shift Wellstar Health Systems, Inc.RN - Acute Care - Ortho Surgical - Part-Time Night ShiftRoswell, GAA. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes. Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system.
NewRN - Acute Care - Cardiac Telemetry - Full-Time Night Wellstar Health Systems, Inc.RN - Acute Care - Cardiac Telemetry - Full-Time NightRoswell, GAA. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes. Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system.
NewContinuous Improvement Manager - Industrial American Equipment HR LLCContinuous Improvement Manager - IndustrialAustell, GARemote$100,000–$105,000 / yearThey possess a natural curiosity for observing how work is performed, identifying inefficiencies, and collaborating with teams to design practical, sustainable improvements that increase productivity, quality, safety, and employee engagement. They are comfortable spending time on the production floor observing operators, asking questions, studying workflows, and working side-by-side with teams to develop better ways of operating.
NewRegional Safety Manager American Equipment HR LLCRegional Safety ManagerAustell, GA$100,000–$125,000 / yearThe Regional Safety Manager - East is responsible for the development, implementation, and continuous improvement of comprehensive Health, Safety, and Environmental (HSE) programs across our eastern operations. Bachelor’s Degree in Occupational Safety, Industrial Hygiene, Environmental Science, Loss Control, or a related field (related work experience may be substituted for some or all of the required education).
NeweCommerce Product Manager Kimberly-ClarkeCommerce Product ManagerRoswell, GA$127,600–$157,600 / yearFor Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers. Define and own the eCommerce five-year vision that anticipates evolving B2B customer needs and industry trends, competitive SWOT, customer experience, and capability investments to drive scalable, customer-centric eCommerce growth.
NewSurrogacy Case Manager - Licensed Social Worker Family InceptionsSurrogacy Case Manager - Licensed Social WorkerSuwanee, GAInstead, you’ll provide emotional support, education, and coordination throughout the surrogacy journey, ensuring parents and surrogates alike feel cared for and confident at every step. What You’ll DoJourney Management & Case CoordinationManage surrogacy journeys from initial match through postpartum, serving as the primary point of contact for all parties involved.
NewSenior Oncology Account Manager (Neuro-Oncology), Atlanta Jazz PharmaceuticalsSenior Oncology Account Manager (Neuro-Oncology), AtlantaAtlanta, GARemote$155,200–$232,800 / yearThe successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. Actively gain customer insights and provide timely feedback to cross-functional partners and regional sales manager regarding account business trends, changes in the therapeutic landscape, performance, industry issues and business opportunities and obstacles .
Service Manager United RentalsService ManagerDecatur, GAThe actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability. We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family.
NewSenior eCommerce Channel Manager Kimberly-ClarkSenior eCommerce Channel ManagerRoswell, GARemote$127,600–$157,600 / yearThis role works in close partnership with Kimberly Clark Professional Channel Managers, Customer Marketing Managers, and the Digital Sales team to integrate eCommerce strategies into customer Joint Business Plans (JBPs) and drive measurable value creation. The eCommerce Channel Manager is responsible for executing and evolving Kimberly-Clark Professional’s eCommerce Playbook with targeted strategic partners to drive omni-channel growth, elevate customer partnerships, and create a sustainable competitive advantage in this fast-growing channel.
Branch Manager - ROS United RentalsBranch Manager - ROSMarietta, GAThe actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability. We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family.
NewInside Vehicle Sales Manager Ryder SystemInside Vehicle Sales ManagerAtlanta, GA$45,000–$45,000Call and email Marketing qualified leads- web, referrals, warm leads, call-insCall self generated leads utilizing various industry resourcesGenerate first time buyers by aggressively marketing the previously mentioned lead sourcesEstablish repeat buyers by enhancing the customer experienceIncrease speed to Market by streamlining processes and proceduresEnhance the retail experience by proactive communication and prompt follow-upMaximize ancillary product revenue: warranty, financing, Select CareWork with field counterparts to minimize inventory holding timeEfficient paperwork preparation: bill of sale, title, warranty forms, etc. Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
NewProject Manager - Healthcare Construction Michael Page USAProject Manager - Healthcare ConstructionAtlanta, GA$115,000–$140,000 / yearFull timeThe firm is led by an experienced leadership team with backgrounds from top tier contractors and is building a reputation with major healthcare systems through quality execution and client relationships. A rapidly growing general contractor is looking to add a Project Manager to support a strong pipeline of healthcare interior projects.
NewCharge RN - Cardiac Care, Nights Piedmont HealthcareCharge RN - Cardiac Care, NightsSnellville, GAKNOWLEDGE, SKILLS, ABILITIES Leadership Skills Effective Communication Skills Initiative Independent Judgment Ability to handle stressful environmentsDisclaimerThe above information is intended to describe the general nature and level of work being performed by people assigned to this job. Maintains a high level of clinical competency in administering nursing care to include accurate determination of patients acuity and Implements appropriate medical response to include use of protocols/policies/pathways.10.
Registered Nurse RN - Acute Care Wellstar Health SystemRegistered Nurse RN - Acute CareMarietta, GARequired Minimum Skills: Ability to read, write and speak English language optimize the use of technology to support clinical care and holds basic computer skills Strong interpersonal, collaborative skills along with customer service skills required; Ability to function in a fast paced environment and respond to emergencies in using a decisive, composed and respectful manner Possess excellent time management skills; practices nursing using evidence and analytical skills along with possessing strong critical thinking skills. RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor Additional License(s) and Certification(s): Required Minimum Experience: Less than 1 year Completion of accredited/approved school of nursing with requisition clinical hours Required or direct patient care experience Preferred.
Registered Nurse (RN)- Acute Care- FulltimenightsCardiac/Telemetry/Renal/MedSurg Wellstar Health SystemRegistered Nurse (RN)- Acute Care- FulltimenightsCardiac/Telemetry/Renal/MedSurgHiram, GAA. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes. Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system.
Registered Nurse (RN)- Acute Care- Fulltime Day Shift 7a-7p WellStar Health SystemsRegistered Nurse (RN)- Acute Care- Fulltime Day Shift 7a-7pHiram, GACore Responsibilities and Essential Functions: Exemplary Practice and Outcomes A. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes B. RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor Additional License(s) and Certification(s): Required Minimum Experience: Minimum 2 years direct patient care nursing experience.
VP Division Manager Lennar HomesVP Division ManagerAlpharetta, GAFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
Customer Care Manager II - Braselton, GA PulteGroupCustomer Care Manager II - Braselton, GAAlpharetta, GeorgiaHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name. As one of the nation’s largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that’s consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Customer Care Manager II - Cumming, GA PulteGroup IncCustomer Care Manager II - Cumming, GACumming, GAHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Customer Care Manager - State Farm Agent Team Member Pamela Perrone - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberCartersville, GASeeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.
Manager, Customer Care Training and Quality PGA TourManager, Customer Care Training and QualityRoswell, GeorgiaRather than delivering programs directly, the Manager builds the frameworks, governs quality and consistency, develops the Training and Quality Supervisors into strong leaders, and ensures the two functions operate as one connected system that closes the loop between measurement and development. The Training & Quality Manager partners closely with Customer Care Operations, Workforce Management, and Product teams to ensure training and quality align with business goals, operational readiness, and evolving customer needs.
Manager, Customer Care Training and Quality PGA Tour Superstore IncManager, Customer Care Training and QualityRoswell, GARather than delivering programs directly, the Manager builds the frameworks, governs quality and consistency, develops the Training and Quality Supervisors into strong leaders, and ensures the two functions operate as one connected system that closes the loop between measurement and development. The Training & Quality Manager partners closely with Customer Care Operations, Workforce Management, and Product teams to ensure training and quality align with business goals, operational readiness, and evolving customer needs.
Lead Project/Program Manager (Customer Care Ops - AI Transformation) AT&T IncLead Project/Program Manager (Customer Care Ops - AI Transformation)Atlanta, GA$118,800–$178,200 / yearThe position is responsible for driving work end to end, from intake through deployment, and works across Care and Technology teams to support call delivery initiatives, helping translate strategic direction into clear requirements, delivery plans, and operation outcomes. This person helps define the AI transformation strategy and multi‑year roadmap for Care Ops Support, translating strategy into executable plans that operationalize intelligent PMO platforms, advanced analytics and autonomous workflows.
Manager Customer Care Operations PGA Tour Superstore IncManager Customer Care OperationsRoswell, GAp>In this role, you will lead a team of Customer Service Associates, manage workforce operations, champion process improvement, and collaborate cross-functionally with General Managers across store locations, IT, and other key stakeholders to ensure a seamless and consistent customer journey that reflects the passion and expertise PGA TOUR Superstore is known for. This position serves as the single point of leadership for the customer service function, owning both the day-to-day operational execution and delivering on our commitment to deliver world-class experiences across all service channels.
Escalation Manager - Customer Care Centers Bank OZKEscalation Manager - Customer Care CentersAlpharetta, GAEnsure escalated cases are handled with appropriate documentation expectations and handoffs, including escalation to leadership and/or Financial Crimes Risk Management resources when required by procedure. Partners with Customer Care leadership and Financial Crimes Risk Management to support sound risk management practices and reinforces fraud-aware call handling.