Customer Care Manager Jobs in the United States
Vaco LLC
$110000 - $120000
Brookhaven, GA
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Life Care Center of Longmont
$35 - $46.08
Longmont, CO
Promotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of patients. Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
Wilson Medical Center
Wilson, NC
Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. As the Manager of Intensive/Intermediate Care and Telemetry, you will play a vital role in shaping high‑quality patient care, supporting clinical teams, and advancing our mission of making communities healthier.
Providence Health and Services
Everett, WA
See Providence Health and Services Terms & Conditions at https://www.providence.org/utility-pages/privacy-policy#terms-of-use and Privacy Policy at https://www.providence.org/utility-pages/privacy-policy#privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. The Manager RN Case Management is responsible for the daily management and organization of all activities and staff within the Case Management Department including care coordination, case management, discharge planning, utilization management, social work services, and pre-admission case management.
Providence Health and Services
Kirkland, WA
It is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190+ primary care and specialty care locations throughout the Puget Sound. MANAGERIAL/SUPERVISORY RESPONSIBILTIES: The Manager Case Management is responsible for the daily management and organization of all activities and staff within the Case Management Department including care coordination, case management, discharge planning, utilization management, social work services, and pre-admission case management.
St. David's North Austin Medical Center
Round Rock, TX
The hospital also features the Texas Institute for Robotic Surgery, bariatric (weight loss) surgery, a Heart and Vascular Center, neurology and neurosurgery, a kidney transplant program, a Level IV Epilepsy Center, as well as inpatient and outpatient surgery and acute rehabilitation services for both inpatients and outpatients. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Brooksby Village by Erickson Senior Living
$40000 - $50000
Peabody, MA
See Erickson Senior Living Privacy Policy at https://www.ericksonseniorliving.com/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Brooksby Village helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us.
Carle Health
Champaign, IL
Coordinating care plans, educating patients/family and performing skilled nursing assessments and care in areas such as: Complex wound care, wound vac, ostomy Tracheostomy management Monitor and educate on health conditions to promote independence and wellness Flexible scheduling and autonomy Competitive pay and mileage reimbursement The reward of building meaningful relationships every day The Home Care Field RN is a professional caregiver who is a member of the interdisciplinary team. Returns admission documents to office complete and in a timely manner (according to policy).Completes visits notes and telephone conversations records and transmitted timely according to policy (includes physician orders, admission, routine, supervisory, telephone and discharge notes.)Ensures
Ka Punawai Ola
$40 - $42
Kapolei, HI
Promotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of patients. Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
MedStar Health
$100588 - $180419
Baltimore, MD
In the absence of the Director of Nursing, maintains communication with the Senior Director of Nursing and Patient Care Services, unit-based associates, Medical Director, providers, other nurse leaders, and personnel from other departments for the purpose of coordinating operations among the unit/department, clinical nursing division, and hospital/entity. Maintains knowledge of current trends and developments in the fields of nursing and health care through a variety of professional activities including, but not limited to, reading the appropriate literature, attending related seminars and conferences, and maintaining membership in professional nursing associations.
Liberty Health
Raleigh, NC
See Liberty Health Terms & Conditions at https://www.jobtarget.com/terms-of-use/ and Privacy Policy at https://www.jobtarget.com/privacy-policy/ and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Must be able to demonstrate effective verbal communication skills, including but not limited to speaking effectively to members, providers, families and staff and listening to members, providers and families.
HackerRank
$100000 - $125000
Santa Clara, CA
This sales role is eligible for incentive-based pay, with an annual total potential earnings range of $100,000 to $125,000, including base salary and incentive-based compensation (based on quota attainment). People at HackerRank care deeply about the impact of their work and sweat the small details so our customers can be wildly successful with products they genuinely love to use.
Sunrise Senior Living
Old Tappan, NJ
The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Medication AdministrationProvide the highest degree of quality care and services by administering medication and treatments in a safe organized manner. Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse).
Professional Case Management
$47
Mabton, WA
During the visits, the RN-Case Managers do physical assessments including vitals, ensure home safety with medical equipment and supplies, fill weekly medication planners and oversee skilled and non-skilled caregivers providing care in the client's home. Please contact Rick Carey at (866) 776-0127 x350 or at rick.carey@procasemanagement.com today to learn more about our opportunities where you can make a difference in your own career!
Kaiser Permanente
Salem, OR
Inpatient Care Managers are Registered Nurses who independently assure patients are admitted to the correct level of care for accurate billing and reimbursement, provide quality, cost effective clinical coordination/care management in acute care and emergency care settings, manage patients with routine and complex transition planning needs by: independently assessing needs, developing and implementing plans of care for transitions across care settings. Inpatient Care Manager also serve as expert consultants and educators for physicians and other health care team members for discharge and transitional care, coordination of internal and community resources, and support the evaluation and improvement of systems of care to support the optimal utilization of health care resources, while maintaining quality of patient care.
Ann's Choice by Erickson Senior Living
Warminster, PA
Tracks and trends/analyze clinical quality areas within Memory Care including wound care, infection control, falls risk reduction, pain management, weight loss, and dehydration and develops corrective action plans, implements plan and evaluates results of plan identified areas of concerns. Coordinates and monitors outside support services such as hospice, therapy, home health, etc., following established plans of treatments and ensures that plans of treatments are integrated into resident’s individualized service plans per state and local regulations.
UCHealth
$38.91 - $60.31
Greeley, CO
Advocates, educates and coaches clients, the family and/or caregiver about treatment options, community resources, psycho-social concerns in order to set goals and help the client develop self-care skills and independence appropriate to their age and developmental level. Performs a care continuum process that assesses, plans, implements, coordinates, monitors and evaluates the options and services required to support the individual's health needs utilizing skilled communication, education, and resources to promote quality, cost-effective outcomes.
Vaco LLC
$45000 - $50000
Brookhaven, GA
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Chemtall/ SNF Holding
undefined, GA
SNF is a specialty chemical group whose products, water-soluble polymers, contribute to treating, recycling, preserving water, saving energy, and reducing carbon footprint. Confident, bright, articulate, innovative, highly motivated, and a self-starter with a high energy level, a spirit of team effort and cooperation, and of the highest integrity.
Medical City Dallas
Prosper, TX
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. The Nurse Manager of Labor and Delivery identifies the cost-effective systems needed to support the business of the department taking into account business trends, resource availability and changes in customers.
Professional Case Management
$47
Kennewick, WA
During the visits, the RN-Case Managers do physical assessments including vitals, ensure home safety with medical equipment and supplies, fill weekly medication planners and oversee skilled and non-skilled caregivers providing care in the client's home. Please contact Rick Carey at (866) 776-0127 x350 or at rick.carey@procasemanagement.com today to learn more about our opportunities where you can make a difference in your own career!
Professional Case Management
$49
Tri-Cities, WA
Our Senior RN-Case Managers Direct assigned team members of RN Case Managers in the provision of care in accordance with Agency policy and with state-specific nurse practice act, and regulatory requirements. Please contact Rick Carey at (866) 776-0127 x350 or at rick.carey@procasemanagement.com today to learn more about our opportunities where you can make a difference in your own career!
Sunrise Senior Living
$20.4 - $25.6
Issaquah, WA
See Sunrise Senior Living Terms & Conditions at https://c-5885-20221207-www-sunriseseniorliving-com.i.icims.com/terms-and-conditions and Privacy Policy at https://c-5885-20221207-www-sunriseseniorliving-com.i.icims.com/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. The Care Manager/"Designated Care Manager" is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods.
Percepta
Houston, TX
They will also resolve a range of concerns by carefully listening to the customer and leveraging skills learned during training, combined with knowledge base tools to ensure their questions are answered and that they have a positive view of our client’s brand throughout the case management process. Successful agents in this role will utilize resources, including an on-site Knowledge Base, Dealerships, local resources, and Tech SMEs for case progression.
Cottesmore of Life Care
$46 - $53
Gig Harbor, WA
Life Care Centers of America operates Skilled Nursing Facilities (SNFs) that provide: · Long-term care for residents needing ongoing skilled support and compassionate daily assistance. Promotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of patients.
Life Care Center of Port Orchard
$45 - $52
Port Orchard, WA
Life Care Centers of America operates Skilled Nursing Facilities (SNFs) that provide: · Long-term care for residents needing ongoing skilled support and compassionate daily assistance. Promotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of patients.
HHS
$75000
Franklin, VA
Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, nutrition, and facility management to nearly 1,000 customers across six industries. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow.
Intermountain Health
Billings, MT
The Care Manager collaborates seamlessly with patients, families/caregivers, healthcare providers, payers, community-based providers, and other stakeholders to ensure efficient, effective, and patient-focused care management. Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
Percepta
Melbourne, FL
The Customer Service Case Manager (Bilingual French) will work with customers and prospective buyers to earn and retain their loyalty to our client, a globally recognized provider of high-quality automotive products and services. This includes vehicle knowledge and availability, local promotions for the brand, assisting with specifications of the vehicle, assisting with customer/dealer connection, and educating the customer on products and services.
Intermountain Health
$33.51 - $51.73
Ogden, UT
Leads patient meal areas and has a high level of competency and ability to train in therapeutic diets- coordinates with frontline caregivers to assure all diets are followed per provider orders. $33.51 - $51.73We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Intermountain Health
Billings, MT
The Care Manager collaborates seamlessly with patients, families/caregivers, healthcare providers, payers, community-based providers, and other stakeholders to ensure efficient, effective, and patient-focused care management. Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
Vim
$140000 - $180000
New York, NY
Experience building B2B SaaS products, preferably in healthcare or complex enterprise environments (bonus points for experience owning a product used daily by operational or clinical users, where engagement and adoption matter). You’ll report to the GM of Care Collaboration and own meaningful areas of product definition and delivery, translating customer needs, usage insights, and business priorities into a clear roadmap and shipped product.
CVS Health
$56.73 - $90.14
Hartsville, SC
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. Directly, and through our subsidiaries, Omnicare provides a broad array of pharmacy-related services to long term care facilities and to other customers in the healthcare environment.
Flagstar Bank
$140782 - $213903
Remote, MI
This includes seeking new clients and managing relationships in many areas within the Healthcare Industry, including but not limited to: Seniors Housing & Care, Mental Health, Drug & Rehab, Hospitals, Ambulatory Surgery portfolios, Specialty Physician portfolios, Pharmaceutical, Life Science, Laboratories, Medical and Dental Services Organizations, Outpatient Care Centers portfolios, medical equipment, manufacturing, distribution companies and other services and healthcare providers. Experience utilizing a calling strategy to actively call on prospects/clients and establish a personally-developed network of clients and potential clients to source deals through various centers of influence.
*US AMR-Jones Lang LaSalle Americas, Inc.
Gouldsboro, PA
The Assistant Maintenance Manager leverages leadership skills and technical knowledge to lead a team of maintenance mechanics, working in conjunction with robotics, and controls systems technicians, in a fast-paced atmosphere while ensuring a safe working environment for all. Working conditions may include working at elevated heights, small spaces, dust, fumes/odors, hot/cold temperatures, inside/outside noise, vibration, standing on concrete for long hours and wet or uneven surfaces.
Saint Vincent Hospital
$85000 - $102000
Tyngsborough, MA
From our advanced heart and vascular services, to our comprehensive orthopedics and rehabilitation programs, our robust surgical facility including our Da Vinci robotic surgery and Cyberknife technology, to our comfortable and compassionate women & infants programs - you don't have to travel far for high-quality health care: We're right here, in the heart of Worcester. There are so many stories of compassionate care; so many "firsts" in terms of medical innovation; so many examples of enhancing healthcare delivery and shaping a business that is truly centered around patients and community need.
MedStar Health
$86000
Baltimore, MD
Manages patient care according to clinical pathways and/or multidisciplinary plan of care and/or management care contracts by directing decision making and identifying and managing barriers that impact on patient care outcomes. The RN Case Manager provides community-based care coordination and clinical support as a member of a small, collaborative team serving predominantly Spanish-speaking women age 40 and older residing in Baltimore City.
NY CREATES
Albany, NY
Supporting the efforts of EUV program leadership toward the establishment of the EUV program's project portfolio, from strategic alignment of programs and projects to portfolio categories and criteria, through proposal, evaluation, selection and prioritization, to contracting, execution, tracking and measuring the achieved results. Additionally, the Program Manager must possess the ability to interface with customers and internal partners at various levels within an organization; work independently; prioritize demands in a fast-paced environment; have strong organization skills; and have experience with project management software.
Addington Place of Clinton
Clinton, IA
Lead Care Manager role is a rewarding opportunity that includes providing hands on care, physical and emotional support to each resident while maintaining a safe and comfortable home like environment, and assisting with the orientation and training of new Care Managers and Med Techs. Rooted in our Pillars of Excellence, Arvum creates purpose-driven environments where seniors are supported with compassion and where Team Members find meaningful work, strong culture, and continuous opportunities to grow.
Fresenius Medical Care
N Myrtle Beach, SC
Ensure education of the patient regarding quality measures, transplant options, modality awareness, and access care, including catheter reduction and adherence to treatment regime. • Provides leadership, coaching and development plans for all direct reports to maintain an engaged and productive workforce; partnering with Human Resources on employee matters.
Fresenius Medical Care
$90000 - $150000
South Holland, IL
Oversees Chronic Kidney Disease (CKD) and End Stage Renal Disease (ESRD) modality education programs for a designated territory to ensure every patient along with their care giver and support system (if applicable) receives comprehensive education on modality options including hemodialysis treatments both at home and in-center, peritoneal dialysis, kidney transplantation as well as education on hemodialysis access types with a focus on the health and safety benefits of AV-Fistula or AV-Graft compared to central venous catheters. Collaborates with internal and external customers, to ensure a positive customer experience for every patient from first point of referral, through education, modality options, and access placement and follow up, as applicable, to eventual admission into Fresenius Kidney Care (FKC) or through smooth transition between modalities.
Providence Health and Services
Missoula, MT
See Providence Health and Services Terms & Conditions at https://www.providence.org/utility-pages/privacy-policy#terms-of-use and Privacy Policy at https://www.providence.org/utility-pages/privacy-policy#privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. He/she is responsible for all clinical matters (staff supervision/process and work flows/policies and procedures) for the IHI Cardiology Clinic and Outreach sites, IHI Device Clinic, IHI Hospital Nurses, SPH Anticoagulation Clinic and SPH Cardiovascular Lab.
Vaco LLC
$88000 - $128000
Shelton, CT
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. The Business Development Managers form the core of our Business Development team, and interact daily with physicians, nurses, and other health care providers at our partner hospitals and clinics to educate them on our services and encourage them to refer their infusion therapy patients to us.
VNS Health
$23.17 - $28.96
Brooklyn, NY
Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond. Minimum of two years of experience providing direct services to seriously mentally ill patients/clients required Effective oral/written/interpersonal communication skills required Bilingual skills preferred, and may be required as determined by operational needs.
City of Suffolk
$76736 - $98147
Suffolk, VA
Bachelor's Degree in Information Technology or related field with 3 to 5 years of experience in GIS, Engineering Services, Enterprise Programs, Service Desk and /or Call Center with a Tiered environment, with at least three years of experience managing, mentoring and supervising technical support teams in a public or private environment and demonstrated excellent written and verbal communication skills; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. The Service Support Manager is responsible for the overall management and day-to-day operation of the City’s permitting programs, project management and improvements, and/or Planning and Community Development’s GIS program, Permitting and Development Plan Technician Services, Departmental webpage management, software and hardware procurement, vendor management and compliance management.
Providence Health and Services
Del Aire, CA
See Providence Health and Services Terms & Conditions at https://www.providence.org/utility-pages/privacy-policy#terms-of-use and Privacy Policy at https://www.providence.org/utility-pages/privacy-policy#privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Our not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School.
MedStar Health
$89065 - $162801
Washington, DC
Demonstrates the ability to develop a plan of care that addresses needs across the continuum; have an intervention for problems identified; develop long- and short-term goals with specific time frames for resolution; identify specific services to be provided in the care plan; include the family/care-giver in the plan of care; and show life planning contingencies such as power of attorney and/or advance directives. Monitors the care and services delivered to selected patient populations during the acute hospital stay promotes effective case management and utilization of resources and works to achieve optimal clinical and resource outcomes for the acute and post-hospital phases of care.
UCHealth
$38.91 - $60.31
Greeley, CO
Advocates, educates and coaches clients, the family and/or caregiver about treatment options, community resources, psycho-social concerns in order to set goals and help the client develop self-care skills and independence appropriate to their age and developmental level. Performs a care continuum process that assesses, plans, implements, coordinates, monitors and evaluates the options and services required to support the individual's health needs utilizing skilled communication, education, and resources to promote quality, cost-effective outcomes.
Fresenius Medical Care
Akron, OH
Facilitate timely workup of patients for access management, dialysis services, patient education, hospitalizations, and kidney transplantation as appropriate, and ensures coordination of care with the multidisciplinary renal team. Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers.
HCA Florida Osceola Hospital
Kissimmee, FL
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Other services include The Baby Suites Maternity Care, Neonatal Intensive Care Unit Level II, Women’s Services, Behavioral Health, Orthopedics & Spine, and a Graduate Medical Education Program.