The specific duties and responsibilities for this position include the following shared responsibilities:
Providing excellent patron service;
Sharing public services responsibilities;
Maintaining patron confidentiality;
Utilizing the library management system for associated library functions;
Communicating effectively with patrons (in-person, telephone, online);
Maintaining an organized and fully stocked public services desk and area;
Assisting with stacks maintenance;
Preparing materials for shelving;
Placing holds on materials;
Assisting patrons with basic library, computer, and equipment requests;
Assisting with the library inventory;
Returning leased books;
Maintaining an organized and stocked public area;
Making minor book repairs;
Maintaining neat and current giveaway tables;
Maintaining a high level of library/computer skills through in-service training;
Logging use statistics;
Working in a team manner with the library staff;
Other duties and responsibilities as assigned.
QUALIFICATIONS, KNOWLEDGE AND SKILL REQUIREMENTS:
The qualifications and skill requirements for this position include:
An associate's degree or any combination of education, experience, or training relevant to the position, which provides the necessary skills, abilities, and knowledge;
Proven basic knowledge of library operations;
Exceptional customer service, time management, organizational, and interpersonal skills;
Excellent written and verbal communication skills;
Ability to maintain strict accuracy and be detail oriented;
Ability to work independently with minimal supervision and be self-motivated;
Proven knowledge of Microsoft Office and Windows based computer applications;
Ability to work as a functioning member of a team is also an essential requirement for this position;
Proven ability to work effectively with diverse populations is essential.