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Supervises improvements to operations and technology processes by: executing the work of cross-functional teams on strategic projects designed to achieve goals related to issue remediation and improved quality, service, affordability, and/or operating efficiency, and escalates as needed; responding to escalations to improve the performance of operations system processes and address quality and safety issues; monitoring strategic plans with the goal of achieving integrated services across the continuum of care; and monitoring performance metrics to track the success of strategic improvement projects. Supervises and coordinates daily activities of designated work team or unit by monitoring the execution and completion of tactical action items and work assignments; ensures all policies and procedures are followed.

At Kaiser Permanente, we are relentless in our pursuit of excellence. Driven by our mission to provide the highest quality preventive medicine, we are committed to eliminating health care disparities, and to making lives better through innovation, technology, and research.

Our desire to deliver the best possible care inspires us to promote wellness among our members, communities, and each other. It also fuels our belief that everyone — regardless of circumstance — deserves access to affordable care, which further drives our motivation to expand our reach.

Founded nearly 80 years ago, our unique business model sets us apart — positioning us to drive improvements across the industry and around the world.

Kaiser Permanente

Assistant Nurse Manager, Med/Tele

The Central Valley PACE (Program of All-Inclusive Care for the Elderly) Director of Center Operations (DCO) is responsible for managing all operational aspects for one regional PACE center and associated Alternative Care Site’s (ACS’s) served by multiple PACE Interdisciplinary Teams (IDT’s) to achieve optimum access to services, excellent customer service, quality, cost, and delivery performance in line with the PACE Mission, strategic goals and values, and serves as the liaison between Center, Support Service Management and leadership. The DCO RN must have one of the following qualifications: Master’s degree, preferred; A registered nurse with a baccalaureate or higher degree in nursing or other health related field with three (3) years of experience within the last five (5) years in a home health agency, primary care clinic or health facility; A registered nurse with four (4) years nursing experience within the last five (5) years in a home health agency, primary care clinic or health facility; Minimum of five (5) years’ experience supervising licensed staff in a healthcare setting.

Available Staff Positions

PACE Director of Center Operations, RN (Central Valley PACE - Stockton)

This position serves as the clinical leader for field-based care management activities, providing direct supervision and clinical oversight of Licensed Vocational Nurses (LVNs), conducting field visits and ride-alongs with Lead Care Managers (LCMs), Community Health Workers (CHWs), and other care team members, and ensuring the delivery of safe, high-quality, member-centered services throughout hiring county. The Clinical Case Consultant works closely with Lead Care Managers, Community Health Workers, Licensed Vocational Nurses, Behavioral Health staff, healthcare providers, health plans, hospitals, and community-based organizations to ensure members receive coordinated, high-quality, person-centered care.

Customer Advisor Jobs in Toledo, OH

Assistant Nurse Manager, Med/Tele Kaiser Permanente

PACE Director of Center Operations, RN (Central Valley PACE - Stockton) Available Staff Positions

Registered Nurse - Clinical Case Consultant - ECM Pacific Health Group

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