Senior Customer Experience Partner - 4PL Maersk (a.k.a A P Moller)Senior Customer Experience Partner - 4PLUSA, NC$70,000–$75,000 / yearAs a trusted partner to both customers and internal stakeholders, you will oversee operational execution, identify improvement opportunities, analyze performance trends, and drive excellence across complex logistics processes. This role will play a critical part in managing end-to-end logistics activities while leveraging data, systems, and operational insights to deliver outstanding customer outcomes.
Strategic/Enterprise Customer Success Manager Shopmonkey IncStrategic/Enterprise Customer Success ManagerNCRemote$125,000–$135,000 / yearShopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform. In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth.
Customer Service Associate - DinnerClose Shift Raising Cane's USA LLCCustomer Service Associate - DinnerClose ShiftChapel Hill, NCWhether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. Benefits available for hourly Crew: Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection.
Enterprise Customer Account Manager AvalaraEnterprise Customer Account ManagerDurham, North Carolina$179,100–$286,700 / yearWhat You'll Do: We are looking for an Enterprise Account Executive to join our SaaS Sales team, focused on growing existing Enterprise customers across the U.S. We are looking for a record in Enterprise relationship management, sales growth, and a focus for customer success. Experience establishing communication and engagement with prospects for sales calls, product presentations, webinars, and in-person meetings, ensuring every customer interaction is insightful and value-driven.
Director, Customer Growth & Lifecycle Pendo.io IncDirector, Customer Growth & LifecycleRaleigh, NC$190,000–$220,000 / yearPendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Design and ship cross-channel experiments across in-app guides, email, NPS, segmentation, and other lifecycle channels that show customers what great product engagement looks like.
Sr. Technical Business Analyst and Customer Product Owner-FLEX/CONTRACTOR Toshiba Global Commerce Solutions - ExternalSr. Technical Business Analyst and Customer Product Owner-FLEX/CONTRACTORDurham, NCTechnical Business Analyst and Customer Product Owner-FLEX/CONTRACTOR that will lead complex, enterprise-scale retail technology engagements, partnering closely with clients, product, and engineering teams to translate business objectives into high-quality, scalable solutions. The position provides leadership across projects, mentors other Business Analysts, and drives best practices within the organization, leveraging deep expertise in retail operations and Point of Sale systems to deliver measurable business value.
Strategic Customer Success Manager RELX GroupStrategic Customer Success ManagerRaleigh, NC$78,800–$131,300 / yearIf performed in Illinois, the base pay range is $82,800 - $137,800.If performed in Chicago, IL, the base pay range is $86,700 - $144,400.If performed in Maryland, the base pay range is $82,800 - $137,800.If performed in New York, the base pay range is $86,700 - $144,400.If performed in New York City, the base pay range is $94,700 - $157,500.If performed in Rochester, NY, the base pay range is $78,800 - $131,300.If performed in Ohio, the base pay range is $74,900 - $124,700. As a Strategic CSM, you'll act as a trusted advisor and AI adoption champion, owning the post-sale relationship, driving deep and lasting engagement, identifying opportunities for expansion, advocating for client needs internally, and driving value at every stage of the customer journey.
NewDirector, Customer Growth & Lifecycle Pendo.ioDirector, Customer Growth & LifecycleRaleigh, NCDesign and ship cross-channel experiments across in-app guides, email, NPS, segmentation, and other lifecycle channels that show customers what great product engagement looks like. You will design the experiments, programs, and data-driven interventions that make engagement intentional rather than accidental, using Pendo’s own platform and analytics to understand what moves adoption, retention, and expansion.
Customer Experience and Service Transformation Advisory Senior Manager (Products) Accenture PlcCustomer Experience and Service Transformation Advisory Senior Manager (Products)Raleigh, NCYou understand the ins and outs of customer support organizations, what drives call volume, how to think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Collaborate across teams, from visual designers to developers and data scientists to in-industry subject matter advisors, to generate insights and deliver customer-centric, insight-driven solutions.
Remote Inbound Customer Service Agent - 8.17 Start Grand Circle LLCRemote Inbound Customer Service Agent - 8.17 StartNCRemoteIn addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include: Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes. As a Traveler Advisor you will be responsible for taking inbound calls from GCCs confirmed Travelers, assisting them with maintaining their itinerary through various functions.
Senior Customer Success Manager, Portworx Everpure, IncSenior Customer Success Manager, PortworxRaleigh, NC$134,000–$252,000 / yearTechnical Acumen: Working knowledge of container orchestration technologies, especially Kubernetes, and a broad understanding of the cloud-native landscape, including public cloud platforms like GCP, AWS, and Azure. Act as a primary customer advocate and conduit into various cross-functional teams, including Sales, Support, Engineering, and Executive leadership, to ensure the customer''s voice is heard and issues are resolved.
Customer Success Manager DomainToolsCustomer Success ManagerRaleigh, NCDomainTools constantly monitors the Internet and brings together the most comprehensive and trusted domain website and DNS data to provide immediate context and machine-learning driven risk analytics delivered in near real-time. The world’s most advanced security teams use our solutions to identify external risks, investigate threats, and proactively protect their organizations in a constantly evolving threat landscape.
Customer Account Manager Social InfluenceCustomer Account ManagerGarner, North Carolina60,000 - $75,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. The Customer Account Manager serves as a trusted advisor to assigned clients, supporting their success through strong relationship management and operational execution.
Senior Customer Engagement Manager Instabase IncSenior Customer Engagement ManagerRaleigh, NCRemote$166,500–$185,000 / yearCollaborating closely with Solution Engineering, Product, and Sales leadership, you will secure the long-term commercial health of our accounts, directly influence the Instabase product roadmap, and help mentor and scale our growing US Customer Engagement practice. Value-Driven Commercial Mindset: Experience in post-implementation value tracking (e.g., defining ROI, throughput gains, and cost-of-service reductions) to ensure deep organizational adoption and identify new operational areas that can benefit from automation.
Director, Software Engineering, Customer Experience Platforms CFA InstituteDirector, Software Engineering, Customer Experience PlatformsNCThe Director, Software Engineering, Customer Experience Platforms leads engineering delivery, architecture strategy, and technical operations across CFA Institute's digital ecosystem-including enterprise CMS and Salesforce platforms. You'll drive secure, scalable, and integrated solutions that support content, CRM, and omnichannel engagement, while leading high-performing teams and translating complex business needs into reliable, modern engineering outcomes.