Case Manager JobotCase ManagerAlbuquerque, NM$19–$21 / hourA mission-driven community health organization in the Albuquerque area is seeking a Case Manager to support patients by coordinating care, connecting individuals to community resources, and helping improve overall health outcomes. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Travel Nurse Manager - $2,480 per week Cross Country NursesTravel Nurse Manager - $2,480 per weekAlbuquerque, NMRequired Qualifications: Valid nursing license, Bachelor's degree in Nursing or related field, certification in Nurse Manager or leadership experience, at least 1 year of relevant experience, and location requirements as specified. Additional Information: The candidate will be responsible for managing nursing staff, overseeing patient care operations, ensuring regulatory compliance, and implementing hospital policies.
Travel Nurse RN - Skilled Nursing Facility (SNF) Manager, Skilled Nursing - $2,410 per week Cross Country NursesTravel Nurse RN - Skilled Nursing Facility (SNF) Manager, Skilled Nursing - $2,410 per weekAlbuquerque, NMRequired Qualifications: Valid nursing license, BSN or higher, 1 year of clinical management experience in a Skilled Nursing setting, proficient in facility operations, commit to working on-call duties, located within or willing to commute to Albuquerque, New Mexico. Cross Country Nurses is seeking a travel nurse RN Skilled Nursing Facility (SNF) Manager, Skilled Nursing for a travel nursing job in Albuquerque, New Mexico.
NewExperience Manager Ulta Beauty, Inc.Experience ManagerAlbuquerque, NMAddress underperforming metrics related to the store’s services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.
Credit Manager Ben E. Keith CoCredit ManagerAlbuquerque, NMOur Food Division is a complete broad line multi-state distributor, and our Beverage Division operates throughout the state of Texas as a proud distributor of Anheuser-Busch products, craft and import beer brands, spirits, and wine. We understand that appropriate risk doesnt mean zero risk, and that true success comes from partnering with sales to enable growth while maintaining financial discipline.
Assistant General Manager Paris BaguetteAssistant General ManagerAlbuquerque, NMEmployee Management Employee training: ensuring all employees are providing excellent customer service, being able to coach employees in a positive manner to improve. Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
Portfolio Analytics Manager MJK Connections LLCPortfolio Analytics ManagerAlbuquerque, New MexicoCollaborates with various departments to provide insight into loan portfolio trends and performance metrics that align with the credit union's strategic goals to become the economic engine of the Southwest. Evaluate portfolio segmentation (e.g., loan types, geographies, credit scores) to identify areas of strength and risk, providing data insights for lending strategy adjustments.
Property Manager Albuquerque Housing AuthorityProperty ManagerAlbuquerque, NMFull timeUnder the direction of the Public Housing Program Manager the Property Manager is responsible for working with a team, including the Operations Manager, Office Assistant, maintenance staff, central office staff, vendors and others to develop public housing plan to meet goals established for the Public Housing properties. Five (5) years of experience in residential property management, affordable housing programs or a community/social service agency/programs, including one (1) year experience in supervising in a management or an administrative capacity.
Science Mus Collection Mgr 2 University of New MexicoScience Mus Collection Mgr 2Albuquerque, NMManages the full tissue loan workflow - from subsample selection through preparation, documentation, packaging, and domestic and international shipment; ensures all transactions are accurately recorded in Arctos and that applicable institutional, legal, and biosafety requirements are met for each shipment; tracks the scientific outcomes of loaned material, including monitoring resulting publications and linking loaned samples to associated papers and GenBank accessions in Arctos. Maintains and actively manages DGR specimen and sample records in Arctos, the MSB's shared collections management system; ensures that tissue samples and other genomic materials are accurately linked to holistic voucher specimens held in other MSB divisions; collaborates with Collection Managers across MSB divisions to resolve data discrepancies, support cross-collection queries, and advance shared informatics goals.
Assistant Store Manager - ASM dd's DISCOUNTSAssistant Store Manager - ASMAlbuquerque, New Mexico$20.50–$25Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement, and heightened Loss Prevention awareness. Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
Regal Winrock 16 - PART TIME Assistant Manager Regal Entertainment GroupRegal Winrock 16 - PART TIME Assistant ManagerAlbuquerque, NMResponsibilities include training and coaching employees; planning, assigning, and directing work; appraising performance; rewarding, addressing complaints, resolving problems, and under the direction of the General Manager or senior manager the disciplining of employees. Education/Experience: At least three months supervisory experience, or 6 months theatre experience with completion of Cast Certification Program, or a combination thereof, or, after showing potential leadership and/or management skills to theatre management, which is subject to VP approval.
Regal Winrock 16 - Part Time Assistant Manager Regal Cinemas CorporationRegal Winrock 16 - Part Time Assistant ManagerAlbuquerque, NMResponsibilities include training and coaching employees; planning, assigning, and directing work; appraising performance; rewarding, addressing complaints, resolving problems, and under the direction of the General Manager or senior manager the disciplining of employees. Education/Experience: At least three months supervisory experience, or 6 months theatre experience with completion of Cast Certification Program, or a combination thereof, or, after showing potential leadership and/or management skills to theatre management, which is subject to VP approval.
Branch Manager SYOXSABranch ManagerAlbuquerque, New MexicoThe Branch Manager must be proactive and able to work within a fast-paced environment, be nimble and think quickly to resolve problems, think analytically and critically when executing decisions, and exemplify top-tier people skills & leadership towards customers and team members. • Obtain, analyze, and present data on all variable truck costs (mileage, preventative & corrective maintenance, consumables/tires, etc.) and ensure we remain below annual budgets and within leases annual miles limits.
Branch Manager SYOXSA, Inc.Branch ManagerAlbuquerque, NMFull timeThe Branch Manager must be proactive and able to work within a fast-paced environment, be nimble and think quickly to resolve problems, think analytically and critically when executing decisions, and exemplify top-tier people skills & leadership towards customers and team members. • Obtain, analyze, and present data on all variable truck costs (mileage, preventative & corrective maintenance, consumables/tires, etc.) and ensure we remain below annual budgets and within leases annual miles limits.
Client Manager Allied UniversalClient ManagerAlbuquerque, NMUtilize Allied Universal's AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics; drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability. RESPONSIBILITIES: Caring Leadership, Client Engagement, and Operational Oversight: Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to medium-sized clients within your designated portfolio.
Customer Accounts Manager Aaron's IncCustomer Accounts ManagerAlbuquerque, NM$15–$15.75 / hour_*_ _Note that the pay range provided above_ _is the lowest to highest_ _rate_ _we in good faith believe we would pay for this role at the time of this posting_ _._ _We may_ _ultimately pay_ _more or less than the posted range, and the range may be_ _modified_ _in the future_ _._ _An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs._ Like all Aaron’s team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
New["Customer Accounts Manager","Customer Accounts Manager"] Aaron Brothers["Customer Accounts Manager","Customer Accounts Manager"]Albuquerque$15–$15.75 / hourAn employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
Tax Manager Baker Tilly Virchow KrauseLLPTax ManagerAlbuquerque, NM$91,220–$172,950 / yearBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Ability to lead and supervise others, provide exceptional client service, demonstrate commitment to continuous learning in order to stay current regarding applicable strategies, see the "big picture" as well as the details, display appropriate ethical knowledge and commitment, and exhibit a sense of urgency and commitment to quality and the timely completion of projects.
Branch Manager North Albuquerque District Wells Fargo & CoBranch Manager North Albuquerque DistrictBernalillo, NMAs a Branch Manager, you will serve as the sales leader of the branch, accountable for acquiring, deepening and retaining customer relationships to drive consistent growth in primary checking, deposits, lending, credit cards and investments through disciplined execution, strong coaching, and effective performance management. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
CONSUMER UNDERWRITING MANAGER Sandia Area Federal Credit UnionCONSUMER UNDERWRITING MANAGERAlbuquerque, NMReporting directly to the Vice President Lending, the Consumer Underwriting Manager is responsible for overseeing the underwriting operations for consumer and real estate loans, ensuring sound credit decisions that align with the credit union's lending policies, risk tolerance, and strategic goals. Knowledge, Skills, and Abilities (KSAs) Expertise in underwriting consumer and real estate loans; with a requisite understanding of financial institution operations Strong knowledge of credit analysis, income calculation, and debt-to-income evaluation.
Automotive F&I Manager Don Chalmers FordAutomotive F&I ManagerRio Rancho, NMHappy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Customer Accounts Manager The Aaron's Co IncCustomer Accounts ManagerAlbuquerque, NM$15–$15.75 / hourAn employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
A/R, Billing, and Project Setup Manager Applied Research Associates IncA/R, Billing, and Project Setup ManagerAlbuquerque, NMRemoteARA's Corporate Accounting Department seeks a passionate A/R, Billing, and Setup Manager with strong leadership skills and extensive government contracting billing and project setup knowledge. We are committed to exceptional customer service and delivering accurate and timely project setup, billing, collection services, project closeout, and audit support.
A/R, Billing, And Project Setup Manager Applied Research Associates, Inc.A/R, Billing, And Project Setup ManagerAlbuquerque, NMRemoteARA's Corporate Accounting Department seeks a passionate A/R, Billing, and Setup Manager with strong leadership skills and extensive government contracting billing and project setup knowledge. We are committed to exceptional customer service and delivering accurate and timely project setup, billing, collection services, project closeout, and audit support.
Senior Project Manager - Quality & Project Delivery Terracon Consultants IncSenior Project Manager - Quality & Project DeliveryAlbuquerque, NMCoordinates with APR to ensure appropriate oversight is in place and sufficient time allowed for quality reviewsCoordinates with accounting for financial management of business intelligence, invoicing and collectionsDevelop understanding and be aware of project-related risk. Works with client or NAM to define project scope, schedule and budgetLeads interactions with client and stakeholders to ensure their goals are being considered in execution of the workDesign, communicate, and implement a project plan for completing a project.
Sales Manager Genesis Health ClubsSales ManagerAlbuquerque, NMFull timeExecution and inspection of all sales operations including the activities of all Fitness Advisors as well as all sales related functions including prospecting, staff training, new members sales and member retention. This role will ensure the financial growth and sales performance in the area of Membership Dues and Membership Base Growth by overseeing all aspects of the sales operations.
Operations Manager Genesis Health ClubsOperations ManagerAlbuquerque, NMFull timeThis includes, but is not limited to, the processing of guest check ins, member retention, maintain member accounts and upholding quality customer service. This position will be responsible for the day-to-day operations of the Front Desk including hiring, recruiting, scheduling and training new Front Desk.
Club Manager Genesis Health ClubsClub ManagerAlbuquerque, NMFull timeManage and participate in all sales related functions including prospecting, staff training, new members sales and member retention. This position ensures the financial growth and sales performance of the club by overseeing all aspects of the sales operations.
Community Manager - Valley Apartments Education Realty Trust Inc (Inactive)Community Manager - Valley ApartmentsAlbuquerque, NM4-6 years minimum of relevant experience that demonstrates the application of property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team. Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
Relationship Manager I - Business Banking PNC BankRelationship Manager I - Business BankingAlbuquerque, New MexicoIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
NewManager, Lending Products Sandia Laboratory Federal Credit UnionManager, Lending ProductsAlbuquerque, NMLead, develop, and manage the Lending Product Owner and the Lending Data Analyst, setting clear performance expectations, coaching staff, supporting performance management, and fostering a high performing, fast paced, engaged, and accountable team culture. Excellent leadership and collaboration abilities, with the capacity to gain team buy-in, coordinate with peer managers, and influence and align cross-functional teams toward shared lending product goals.
Assistant Dental Office Manager Aspen Dental Management IncAssistant Dental Office ManagerAlbuquerque, NM$17–$18 / hourAs an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
Project Manager - Water/Wastewater Services CDM Smith IncProject Manager - Water/Wastewater ServicesAlbuquerque, NMIn addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. Our services have spanned the areas of design and construction administration of drinking water, wastewater, water resources, and storm water facilities, master planning studies and modeling.
Project Manager - Water/Wastewater Services CDM SmithProject Manager - Water/Wastewater ServicesAlbuquerque, New MexicoIn addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. Our services have spanned the areas of design and construction administration of drinking water, wastewater, water resources, and storm water facilities, master planning studies and modeling.
Retail Manager - CLUB Membership BPS Direct LLCRetail Manager - CLUB MembershipAlbuquerque, NMAs a salaried member of the leadership team your day will vary from your primary role of overseeing and driving the Bass Pro Shops and Cabela's CLUB credit program and CLUB customer experience culture throughout the store, to supporting the entire team during your Manager on Duty shifts. Serves as the primary CLUB liaison to ensure the retail leadership team and all outfitters are knowledgeable regarding current CLUB promotions and programs available to our customers.
Area Sales Manager - Alburquerque, NM Lobel FinancialArea Sales Manager - Alburquerque, NMAlbuquerque, NMFull timeThis field-based sales role serves as a consultative business partner to dealerships by promoting Lobel Financial's programs, identifying growth opportunities, supporting dealer performance, and delivering exceptional customer experience. For decades, we have partnered with franchised and independent dealers to deliver fast, flexible financing solutions and responsive service that help dealers grow their business and better serve customers.
Employment Tax Consulting And Recovery - Manager, Sr. Consultant, Consultant Ryan, LLCEmployment Tax Consulting And Recovery - Manager, Sr. Consultant, ConsultantAlbuquerque, NMEducation and Experience: Bachelor's degree or equivalent in Accounting, Business Administration, Finance/Economics, or Taxation required; Master's degree preferred and four to six years of employment tax related experience. Pursues and maintains professional designations (e.g., Enrolled Agent ("EA"), Certified Public Accountant ("CPA"), Certified Payroll Professional ("CPP"), Certified Information Reporting Specialist ("CIRS").
Assistant Business Office Manager Santa Fe Care CenterAssistant Business Office ManagerRio Rancho, New MexicoThis position will also be responsible for statement processing and posting payments and adjustments to patient accounts and assisting with Sliding Fee Scale applications and audit processes. May be asked to perform other duties that align withmission, including but not limited to participation on clinical committees, providing education, Quality Review and/or other activities.
Tax Manager Baker Tilly Virchow Krause, LLPTax ManagerAlbuquerque, NMBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Ability to lead and supervise others, provide exceptional client service, demonstrate commitment to continuous learning in order to stay current regarding applicable strategies, see the "big picture" as well as the details, display appropriate ethical knowledge and commitment, and exhibit a sense of urgency and commitment to quality and the timely completion of projects.
Assistant Store Manager TJXAssistant Store ManagerAlbuquerque, New MexicoDrive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages. Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks and initiatives.
Student Manager of Math OR Chemistry-Biology - Center for Teaching and Learning University of New MexicoStudent Manager of Math OR Chemistry-Biology - Center for Teaching and LearningAlbuquerque, NMThe Chem-Bio student manager should have experience with Chemistry and Biology at The University of New Mexico: Potential Applicants should have completed at least Organic Chemistry II and should have experience with some Biology. Student Managers undergo extensive training in preparation to perform the following responsibilities: Provides coordination and expertise for a CTL program and service as they pertain to a particular content area.
Branch Operations Manager San Mateo Wells Fargo & CoBranch Operations Manager San MateoALBUQUERQUE, NMThey are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. Required Qualifications: 2+ years of experience assessing and meeting the needs of customers or helping with issue resolution, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
NewMember Service Manager - Call Center Nusenda Credit UnionMember Service Manager - Call CenterAlbuquerque, NMYoull be responsible for the oversight of staff performance to include coaching, developing, and training of employees as well as for completing monthly performance reviews, addressing human resources issues, and department performance reporting. Ensure that all call center performance metrics are met (call quality, mystery shop, productivity, AUX usage, service levels, abandon rates, employee satisfaction, member satisfaction, and other key performance metrics).
ASSISTANT BRANCH MANAGER Sandia Area Federal Credit UnionASSISTANT BRANCH MANAGERRio Rancho, NMThis role coaches and develops staff, promotes consultative member service, identifies financial needs, recommends appropriate solutions, and supports operational efficiency and regulatory compliance. Overall Purpose: At Sandia Area, every position plays a vital role in fulfilling our mission to deliver high-value banking and lending services that strengthen the financial well-being of our members and community.
Manager, Generation Engineering TXNM Energy IncManager, Generation EngineeringAlbuquerque, NMMINIMUM EDUCATION AND/OR EXPERIENCE: Bachelor''s degree (B.A.) from four-year college or university in engineering with seven to nine years related experience, including two years of management experience, or equivalent combination of education and/or experience related to the discipline. SUMMARY: Manages a team of engineers, technical leads, administrators, and support personnel with a primary focus on PNM owned generation including San Juan Generating Station, Afton, Lordsburg, Luna, and Reeves generating stations.
Retail Cosmetics Sales Counter Manager - MAC, Coronado Center - Full Time Macy's IncRetail Cosmetics Sales Counter Manager - MAC, Coronado Center - Full TimeAlbuquerque, NMWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. You set the tone by reviewing daily sales goals, staying informed on new launches, top-performing products, and current beauty trends - so you''re equipped to lead with confidence, support your team, and deliver exceptional service to every customer.
Practice Manager Choice Healthcare ServicesPractice ManagerRio Rancho, New MexicoSummary: The Practice Manager is responsible for strategic planning, office start up, staffing, general office management and oversight, the development of a comprehensive marketing plan, managing and motivating the sales team, performing comprehensive human resources functions, training and mentoring staff, billing and collections, and acts as the technical support liaison. Plans and facilitates weekly and monthly team meetings to review practice goals, recognize outstanding performance, discuss upcoming events, promotions, and programs, identify and solve problems, and provide training to team members.
Community Manager - Valley Apartments Greystar Real Estate Partners LLCCommunity Manager - Valley ApartmentsAlbuquerque, NM4-6 years minimum of relevant experience that demonstrates the application of property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team. Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
Relationship Manager I - Business Banking The PNC Financial Services Group IncRelationship Manager I - Business BankingAlbuquerque, NMIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
District Sales Manager Genuine Parts CoDistrict Sales ManagerAlbuquerque, NMLeads and motivates Sales Pro team to achieve and exceed sales quota of assigned accounts by leveraging NAPA Wholesale promotions, programs, and initiatives with purchases of NAPA Auto Parts and services through: Consistent and effective presentations to assigned accounts. Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, the ability to apply good judgment in ambiguous situations.