Over 30 years of compassionate pediatric care in Central Florida • 156 licensed beds dedicated to specialized children's services • A Magnet-recognized nursing team known for excellence in patient care • Nationally ranked among "Best Children's Hospitals" by U.S. News & World Report • Home to a Level One Trauma Center pediatric emergency department Location: Orlando, Florida (Downtown Campus) Shift: Full-Time | Varies Education: High School Diploma or equivalent Experience: 2+ years in customer service, financial, or business office setting We are looking for someone who is detail-oriented, compassionate, and committed to providing outstanding service to children and families during some of their most important moments. In this important role, you will help ensure a smooth, supportive, and transparent financial experience for patients and families by: • Gathering and accurately entering patient demographic and insurance information • Verifying insurance benefits and obtaining prior authorizations • Clearly explaining insurance coverage, co-pays, deductibles, and financial responsibilities • Obtaining required signatures and documentation • Coordinating with physicians, payers, and internal departments as needed • Providing compassionate, professional customer service in a fast-paced emergency environment Why Arnold Palmer Hospital?