shift manager - Store# 57419, PLAINVILLE, WASHINGTON AND TAUNTON Starbucksshift manager - Store# 57419, PLAINVILLE, WASHINGTON AND TAUNTONPlainville, MA$22.04–$24.7901961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
NewManager, Healthcare AI Revenue Cycle Management KPMGManager, Healthcare AI Revenue Cycle ManagementBoston, MAResponsibilities: Independently and collaboratively contribute to assessments of provider organization patient access and revenue cycle capabilities, including clinical departments, contact centers, central billing offices, and all related front-end/back-end functions, by way of site observations, stakeholder interview, document review, data-driven insights, and process mapping. Experience building AI tools to handle, analyze and evaluate large data sets with advanced analytics and visualization tools; working with project management teams, drafting status reports, tracing issues, monitoring resources, and workflow analysis/design.
NewManager, Healthcare AI & Revenue Cycle Management KPMGManager, Healthcare AI & Revenue Cycle ManagementBoston, MA$128,250–$256,220 / yearResponsibilities: Independently and collaboratively contribute to assessments of provider organization patient access and revenue cycle capabilities, including clinical departments, contact centers, central billing offices, and all related front-end/back-end functions, by way of site observations, stakeholder interview, document review, data-driven insights, and process mapping. Experience building AI tools to handle, analyze and evaluate large data sets with advanced analytics and visualization tools; working with project management teams, drafting status reports, tracing issues, monitoring resources, and workflow analysis/design.
NewProgram Manager - Monte Nido Monte Nido & Affiliates, LLCProgram Manager - Monte NidoMedford, MA$66,300–$75,000Responsible for day-of admissions, including creating client charts, coordination with Admissions, ensuring client room is ready, inputting client data into computer systems, orienting client and family to program, and reviewing all consents with client. Be responsible for Emergency Management and Environment of Care, including but not limited to coordinating fire drills, monthly safety audits, disaster drills, maintaining Emergency Management Plans, and training staff on Emergency Management Plans.
NewAssistant Restaurant Manager Brooksby Village by Erickson Senior LivingAssistant Restaurant ManagerPeabody, MA$58,000–$72,000 / yearBrooksby Village helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. See Erickson Senior Living Privacy Policy at https://www.ericksonseniorliving.com/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewVeterinary Hospital Manager CVCA FraminghamVeterinary Hospital ManagerFramingham, MA$80,000–$90,000Champion the Client Experience: You'll ensure every client and pet receives exceptional service, proactively addressing concerns to build lasting community relationships. Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.
Travel Nurse RN - Ambulatory Care - $2,736 per week Prime StaffingTravel Nurse RN - Ambulatory Care - $2,736 per weekCambridge, MAID: 63759169 Shift: 10H Days Description: Contract Guarantee hours= 72 Hours Biweekly on all Assignments these guaranteed hours do not include any on-call time worked Requisition Comments and Notes:BILH coversheet required at time of submission. Position summary: Assumes responsibility for providing skilled, creative, high quality nursing care to patients under the direction and supervision of a registered nurse.
NewTerritory Manager SRS Building Products - MaldenTerritory ManagerMalden, MA$37,500–$75,000Depending on the role, associates may also be eligible for performance-based bonus programs, commissions, profit-sharing programs, car allowance or automobile and fuel program, and reimbursement for travel expenses in accordance with company travel policy. As a Territory Manager at SRS Building Products, you will work in close partnership with the Regional Sales Manager to strategically drive sales performance and align with broader company goals.
NewHome Health Registered Nurse, RN Case Manager Tufts Medicine Care at HomeHome Health Registered Nurse, RN Case ManagerLowell, MA$84,300.22–$107,481.20 / yearIn addition, this role focuses on performing the following Home Care Nurse duties: Assesses, plans, implements, and evaluates the care needs of a designated group of patients or provides nursing care and identified clinical support tasks within the scope of practice for achievement of the patient’s plan of care as directed. As a key member of the health care team, this position must interact courteously and effectively with patients and their families as well as with co-workers from all Agency departments, community resources, and with patients' physicians in order to facilitate safe and efficient patient care while maintaining their own safety in the home and the community at large.
NewSenior Commercial Operations Manager – Salesforce Global PartnersSenior Commercial Operations Manager – SalesforceNewton, MA$136,200–$204,200The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. This role translates business needs into scalable technology solutions, drives adoption across the sales organization, and ensures systems reflect real-time market dynamics (pricing, supply, customer activity).
NewCommercial Enablement Manager – Salesforce Global PartnersCommercial Enablement Manager – SalesforceNewton, MA$136,200–$204,200The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. This role translates business needs into scalable technology solutions, drives adoption across the sales organization, and ensures systems reflect real-time market dynamics (pricing, supply, customer activity).
NewSenior Manager, Commercial Systems & Salesforce Global PartnersSenior Manager, Commercial Systems & SalesforceNewton, MA$136,200–$204,200The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. This role translates business needs into scalable technology solutions, drives adoption across the sales organization, and ensures systems reflect real-time market dynamics (pricing, supply, customer activity).
NewCommercial Technology Manager Global PartnersCommercial Technology ManagerNewton, MA$136,200–$204,200The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. This role translates business needs into scalable technology solutions, drives adoption across the sales organization, and ensures systems reflect real-time market dynamics (pricing, supply, customer activity).
NewBusiness Relationship Manager – Salesforce & Commercial Systems Global PartnersBusiness Relationship Manager – Salesforce & Commercial SystemsNewton, MA$136,200–$204,200The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. This role translates business needs into scalable technology solutions, drives adoption across the sales organization, and ensures systems reflect real-time market dynamics (pricing, supply, customer activity).
NewCommercial Technology Product Manager Global PartnersCommercial Technology Product ManagerNewton, MA$136,200–$204,200The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. This role translates business needs into scalable technology solutions, drives adoption across the sales organization, and ensures systems reflect real-time market dynamics (pricing, supply, customer activity).
NewInterim Operations Support Manager –Sterile Processing Department AxelonInterim Operations Support Manager –Sterile Processing DepartmentBoston, MA$30–$39 / hourThe Interim Operations Manager provides leadership and operational oversight for the Central Processing Department, ensuring safe, efficient, and compliant sterilization and high-level disinfection services across the organization. This interim leadership role is ideal for an experienced sterile processing professional who can maintain operational excellence, support staff development, and ensure uninterrupted service to clinical teams and patients.
NewSenior Project Manager (Custom Software & Healthcare) JobotSenior Project Manager (Custom Software & Healthcare)Chestnut Hill, MA$120,000–$200,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Rather than supporting a single product, you'll partner with innovative healthcare organizations to design and deliver technology that improves patient experiences, provider workflows, and healthcare outcomes.
NewProduct Manager, Marketing Technology Global PartnersProduct Manager, Marketing TechnologyWaltham, MA$118,300–$177,400Required Skills: Strong understanding of marketing technology platforms (e.g., CDP, CRM, marketing automation), product management experience using agile methodologies, excellent stakeholder management and communication skills, technical proficiency with system integration, and experience in omnichannel retail environments. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.
NewTechnical Product Manager Global PartnersTechnical Product ManagerNewton, MA$136,200–$204,200The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. Oversee product for our data governance programs, collaborating with teams to ensure that data is brought into the planning stage of every product, while working to plan and support data retention needs and ensuring compliance across products internal and external.
NewPrimary Care Physician Oak Street HealthPrimary Care PhysicianProvidence, RIGraduate Internal Medicine or Family Medicine Board Certification (Or board eligible) Active, non-probationary, unrestricted State License Active DEA license US work authorization Preferred Qualifications: Fellowship training in Geriatrics Experience practicing medicine among Geriatric populations Experience operating in a Value-Based Healthcare Model Experience working in a collaborative setting to ensure positive health outcomes Experience in outpatient primary care settings Bilingual proficiency where applicable Anticipated Weekly Hours 40. Responsibilities: Assess and diagnose patients at our local clinics Oversee, direct, and administer primary care Prescribe and administer pharmaceutical treatments and medication Maintain Patient Electronic Medical Record data via canopy and greenway Collaborate with regional and central leadership to meet health quality goals Work with Practice Managers to direct and manage the center care team Other duties as assigned Required Qualifications: Medical Doctor (M.D.) or Doctor of Osteopathy (D.O.)
NewPrimary Care Physician (Bilingual Spanish Preferred) Oak Street HealthPrimary Care Physician (Bilingual Spanish Preferred)Providence, RI$174,070–$374,920 / yearThe purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers. Our Primary Care Physicians operate at a single medical center supported by large care teams so our providers can focus on delivering a better quality of care, rather than a volume of services.
NewPrimary Care Physician-OSH Oak Street HealthPrimary Care Physician-OSHProvidence, RI$174,070–$374,920 / yearThe purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
NewAdvanced Care Paramedic 911 - Full Time 40hrs/week Lowell General HospitalAdvanced Care Paramedic 911 - Full Time 40hrs/weekLowell, MA$32.50–$36.61 / hourCompletes within one year of employment all necessary training required to operate in an expanded scope of practice which includes: rapid sequence intubation, surgical cricothyrotomy, ultrasound guided IV placement, advanced ventilator operation, chest tube thoracostomy maintenance, blood product administration, advanced wound assessment, initiation and management of urinary catheters, central line management, neonatal resuscitation and chronic disease management with early goal directed therapy. Functions as part of a comprehensive mobile integrated response, under medical oversight and conducts detailed assessments and available diagnostics to collaborate with the medical control physician to determine appropriate treatments and intermediate care management strategy for patients with acute and chronic conditions in an effort to reduce emergency department and hospital utilization.
NewVP Site of Care Strategy and Operations LundbeckVP Site of Care Strategy and OperationsBoston, MA$315,000–$350,000The VP Site of Care Strategy & Operations will be a visible commercial and operational leader responsible for developing and executing strategies that support appropriate site-of-care readiness, operational excellence, timely patient access to therapy, and operational execution of hub, including co-pay, case management and reimbursement support capabilities. The role will be responsible for evolution of Lundbeck’s existing Vyepti Infusion Network (VIN) and span a broad range of sites of care, which may include health systems, neurology practices, ambulatory infusion centers, hospital outpatient departments, specialty infusion providers or alternative sites of care (ASOCs).
NewLocal Contract Nurse RN - Case Management - $26 per hour TalentBurst, IncLocal Contract Nurse RN - Case Management - $26 per hourTewksbury, MATalentBurst Health & Life Sciences is an established provider of healthcare workforce solutions, servicing healthcare facilities across the United States for over 15 years. Bachelors Degree (BA) or equivalent; or Associates degree in Human Services field PREFERRED - but experience without a degree is fine; two to three years related experience and/or training in the area of chemical dependency.
Customer Experience Manager, Connected Care Linus Health IncCustomer Experience Manager, Connected CareBoston, MABy advancing how we detect and address cognitive and brain disorders - leveraging cutting-edge neuroscience, clinical expertise, and artificial intelligence - our goal is to enable a future where people can live longer, happier, and healthier lives with better brain health. This individual will serve as the primary point of contact for customer support, communications, and engagement, ensuring customers receive timely assistance, proactive communication, and an exceptional overall experience.
Customer Experience Manager, Connected Care Linus HealthCustomer Experience Manager, Connected CareBoston, MassachusettsThis individual will serve as the primary point of contact for customer support, communications, and engagement, ensuring customers receive timely assistance, proactive communication, and an exceptional overall experience. This role combines customer success, customer support, communications, and operational execution to drive adoption, satisfaction, and long-term customer value.
NewCustomer Success Manager Appian CorpCustomer Success ManagerBoston, MA$125,000–$250,000 / yearGrowth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. As a Customer Success Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical, project, adoption, engagement.
Senior Customer Success Manager Paperless PartsSenior Customer Success ManagerBoston, MA$105,674–$143,000 / yearServe as a resource and escalation point for other CSMs, providing guidance on complex customer situations while championing continuous improvement through shared best practices, optimized workflows, and scalable solutions across the Customer Success organization. Customer Success Manager, you will be responsible for owning the relationship with a book of business of Paperless Parts customers, helping drive their adoption of Paperless Parts features in order to maximize the value they receive from the platform, in order to retain and expand their business.
Mid-Market Customer Success Manager Overjet IncMid-Market Customer Success ManagerBoston, MAManaging Mid-Market accounts, primarily working with dental office leadership and central office leadership. Hybrid workplace that provides flexibility, vibrant in-person workspaces, and the ability to build strong connections across all of Overjet - regardless of location.
Senior Manager, Customer Success Data and Analytics Engineering Toast IncSenior Manager, Customer Success Data and Analytics EngineeringBoston, MA$169,000–$270,000 / yearHands-on experience with modern data stack tools (Snowflake, dbt, or equivalent), including building or maintaining a semantic layer that ensures consistent metric definitions across BI tools, notebooks, and AI agents. Experience designing data models with AI consumption in mind: structuring for retrieval versus pre-calculation tradeoffs, ensuring predictability of outputs, and understanding that documentation is infrastructure, not overhead.
NewManager, Customer Shared Services Ocean Spray Cranberries IncManager, Customer Shared ServicesLakeville, MA$96,200–$120,200 / yearTeam members, farmers, consumers and communities alike--we value what makes us unique and strive to connect our farms to families for a better life by living our values: Grower Mindset - We embrace our grower-owners innovative spirit and heritage through confidence, learning and focus on the future. The Manager, Customer Shared Services, is responsible for leading the day-to-day operations of the Customer Shared Services function, with primary responsibility for Accounts Receivable, Credit, Collections, and Cash Application processes.
Customer Value Manager MimecastCustomer Value ManagerLexington, MassachusettsDirect experience with Mimecast, Abnormal, Proofpoint, Microsoft Defender for Office 365, or comparable email security or HRM platforms is valued, as are relevant security certifications and familiarity with FINRA, HIPAA, FCA, GDPR, ISO 27001, and SOC 2. Ability to interpret API logs, review connector health, and diagnose integration issues without first-level escalation is a plus. Working knowledge of email security architectures, including Secure Email Gateways, Microsoft 365 Defender, DMARC, DKIM, SPF, email routing, and hybrid mail flow.
Customer Experience, Program Manager | Northeast Region iRhythm TechnologiesCustomer Experience, Program Manager | Northeast RegionBoston, MA$115,000–$149,000 / yearCollaborate closely with CX Senior Manager peers, with iRhythm area sales leadership and cross-functional team members such as EHR Integration Managers, Key Account Managers, Revenue Cycle Billing Managers, Clinical Operations and Customer Service to effectively meet the needs of our customers and drive adoption of the Zio service. Partner with key stakeholders (Director + VP of Cardiovascular Service Line, Population Health, Chief of Cardiology + EP, etc.) within large health systems to align on goals and success metrics of cardiac programs, identify challenges with the current cardiac monitoring program, and recommend solutions that enable health systems to optimize their program.
Customer Success Manager VODA.aiCustomer Success ManagerBoston, MassachusettsDay-to-day tasks may include managing customer relationships from onboarding through renewal, helping customers realize value from the VODA.ai platform, monitoring customer health and engagement, identifying risks and growth opportunities, leading account planning and renewal readiness, collaborating with Sales, Product, and Engineering teams, supporting consulting partners, and maintaining accurate customer records and health metrics in HubSpot. We're looking for someone who is genuinely passionate about making sure our customers love and use our product, and through that, helping utilities make decisions around their water infrastructure better.
Strategic Customer Success Manager Paperless PartsStrategic Customer Success ManagerBoston, MA$107,000–$145,000 / yearAs a Strategic Customer Success Manager, you will operate as a trusted business partner to our strategic enterprise customers, engaging across all phases of the customer lifecycle to drive long-term value and measurable business outcomes. Operates as a trusted consultant and advisor to customers—translating data into actionable insights, recommending process and workflow improvements, and partnering cross-functionally to deliver measurable outcomes.
Project Manager, Connected Care Linus Health IncProject Manager, Connected CareBoston, MA$110,000–$125,000 / yearBy advancing how we detect and address cognitive and brain disorders - leveraging cutting-edge neuroscience, clinical expertise, and artificial intelligence - our goal is to enable a future where people can live longer, happier, and healthier lives with better brain health. Manage customer communications throughout the implementation lifecycle, including project updates, training communications, release announcements, and other customer-facing communications.
Customer service Manager (part-time) The Michaels Companies IncCustomer service Manager (part-time)Everett, MA$16–$22.20 / hourAccordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). This role ensures accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management.
OBAT Registered Nurse, Care Manager (RN) The Dimock CenterOBAT Registered Nurse, Care Manager (RN)Roxbury, MA$98,000–$113,000 / yearThis registered nurse serves as the central point of contact for patients enrolled in medication-assisted treatment (MAT) and coordinates care among providers, behavioral health clinicians, and community resources. The OBAT Nurse Care Manager plays a key role in the care and management of patients with substance use disorders (SUD) receiving office-based addiction treatment (OBAT).
Senior Manager of Customer Support Suno, Inc.Senior Manager of Customer SupportBoston, MAWe are backed by leading investors including Bond Capital, Menlo Ventures, Lightspeed Venture Partners, IVP, Forerunner, Union Square Ventures, Alkeon, Quiet, Matrix Partners, Schroders Capital and, NVentures (venture arm of NVIDIA). Hands-on work operating tiered support models across distinct customer segments, including free and paid subscribers, enterprise or API clients, and high-profile creators or artists, with a strong sense of when and how to escalate and how to calibrate the experience for each tier.
Senior Manager Of Customer Experience SunoSenior Manager Of Customer ExperienceBoston, MAWe are backed by leading investors including Bond Capital, Menlo Ventures, Lightspeed Venture Partners, IVP, Forerunner, Union Square Ventures, Alkeon, Quiet, Matrix Partners, Schroders Capital and, NVentures (venture arm of NVIDIA). Hands-on work operating tiered support models across distinct customer segments, including free and paid subscribers, enterprise or API clients, and high-profile creators or artists, with a strong sense of when and how to escalate and how to calibrate the experience for each tier.
Senior Manager of Customer Experience SunoSenior Manager of Customer ExperienceBoston, MassachusettsWe are backed by leading investors including Bond Capital, Menlo Ventures, Lightspeed Venture Partners, IVP, Forerunner, Union Square Ventures, Alkeon, Quiet, Matrix Partners, Schroders Capital and, NVentures (venture arm of NVIDIA). Hands-on work operating tiered support models across distinct customer segments, including free and paid subscribers, enterprise or API clients, and high-profile creators or artists, with a strong sense of when and how to escalate and how to calibrate the experience for each tier.
Senior Manager, Customer Service (DentaQuest) Sun Life Financial IncSenior Manager, Customer Service (DentaQuest)Wellesley Hills, MA$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.
Senior Manager, Customer Service (Dentaquest) Sun Life FinancialSenior Manager, Customer Service (Dentaquest)Wellesley Hills, MA$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.
NewProduct Manager – Equine (Horse Care & Supplies) ChewyProduct Manager – Equine (Horse Care & Supplies)Boston, Massachusetts$110,500–$176,000 / yearThe ideal candidate will demonstrate a high degree of ownership, customer obsession, ability to keep up with the pace of e-commerce, data-driven decision-making, big-picture thinking, and the ability to think through complex systems design solutions. Ability to synthesize quantitative and qualitative customer insights using dashboard reporting and pulling data directly from reporting database (SQL), define clear customer solutions, and connect product decisions to measurable business outcomes.
Account Manager / Customer Success ARVOAccount Manager / Customer SuccessBoston, MA$60,000–$70,000The successful candidate will take ownership of the full client lifecycle, from onboarding and training through to renewals and account expansion, while helping healthcare providers maximise value from innovative medical technology solutions. Our client, a rapidly growing medical technology company based in Boston, Massachusetts, is seeking a driven and relationship-focused Account Manager to join their Client Success team.
Assistant Store Manager - Customer Experience PetSmart LLCAssistant Store Manager - Customer ExperienceNewton, MAPetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Product Manager, Sales & Customer Experience EF Education First LtdProduct Manager, Sales & Customer ExperienceBoston, MA$90,000–$110,000 / yearJobs to Be Done, User Story Mapping, and Opportunity Solution Trees) to uncover root problems and drive alignment • Skilled at stakeholder management across multiple functions and levels of the organization • Analytical mindset with experience using data and experimentation to guide decisions • Highly action-oriented with a track record‑ of driving change in complex environments • Excellent communication, facilitation, and collaboration skills • Experience with CRM platforms (Salesforce preferred) and comfort working with legacy system constraints and migration and modernization scenarios • Ability to think in systems and data models-you understand how objects, fields, and workflows connect across platforms (e.g. Product Manager, Sales & Customer Experience | Careers at EFCloseMenuHomeWelcome to EFProgramsSee everything we doOfficesFind an office near youAbout usWho we areCareersJoin the teamHomeWelcome to EFProgramsSee everything we doOfficesFind an office near youAbout usWho we areCareersJoin the teamAll jobsCareersAll jobsLocationsJob categoriesWorking at EFWe are EF blogMoreAll jobsLocationsJob categoriesWorking at EFWe are EF blogAll jobsTechnologyProduct Manager, Sales & Customer Experience.
Customer Communications Marketing Manager Manulife Financial CorpCustomer Communications Marketing ManagerBoston, MA$92,475–$160,290 / yearAs part of the John Hancock Insurance Marketing team, this position contributes to a broad range of initiatives including customer engagement, inforce communications, product launches, sales enablement, and member engagement, while partnering closely with teams across Brand, Digital, Analytics, Human-Centred Design, and Production. Working cross-functionally with teams across Marketing, Operations, and Inforce business areas, the successful candidate will lead both digital and traditional marketing initiatives, optimize campaign performance through insights and analytics, and deliver impactful customer experiences that contribute to business growth.
NewCustomer Success Manager II (RapidScale) Cox Enterprises IncCustomer Success Manager II (RapidScale)Boston, MA$81,400–$122,000 / yearThis role partners closely with Sales, Delivery, Operations, Consulting, Engineering, and Support to ensure customers receive consistent service, realize ongoing value from their investments, and are well positioned for long-term success. RapidScale is evolving Customer Success into a core, revenue-adjacent capability focused on ensuring customers realize measurable business outcomes, improving customer retention, and supporting long-term growth.