Charlotte, NC30+ days ago
For California Residents: We may collect the following categories of personal information in connection with the submission of your resume or application materials to us for employment, and if hired, your employment with us: identifiers (e.g., name, address, email address, birthdate); personal records (e.g., telephone number, signature, education information, criminal background information, passport number and visa information); consumer characteristics (e.g., sex, marital status, veteran status, race, disability, sexual orientation); professional or employment information (e.g., resume, cover letter, employment history, background check forms, references, certifications, transcripts and languages spoken); and inferences from personal information collected (e.g., a profile reflecting abilities and aptitudes). Primary Job Responsibilities: Independently manage the evaluation and management of assigned cases, including but not limited to: initial case assessment, triage and assignment; documentation of the complaint in the hotline (e.g., intake for non-hotline complaints, case assignment, case status updates, closure summary, outcome and final report); communication with the reporter and key stakeholders.